Change Management National Center of Expertise

Download the Change management playbook (Accessible)(Last update: June 2023)

Change Management Program in-a-box - NEW! (Last update: December 2023)

Quick links

• CM Program in-a-box - NEW!
• Return to the workplace change management toolkit
• Workplace Change Management Playbook at a glance
• Workplace Change Management Community of Practice
• GCworkplace GCpedia page
• GCworkplace GCconnex group
• GCworkplace vision presentation
• GCworkplace Transformation Playbook
• GCcoworking GCpedia page
• GCworkplace testimonials GCpedia page
• Workplace performance survey
• Change Management Cloud
• Project story collection
• Sponsorship toolkit ZIP
• GCworkplace generic mailbox

Strategize

• Change inventory and impact assessment
• Change readiness assessment
• ADKAR change-o-meter
• Stakeholders map
• Project readiness assessment tool
• Guide to assessing the sponsor and champions, and Sponsorship assessment tool
• “Notice of interest” e-mail template
• Hiring a Change Manager through the Career Marketplace on GCconnex
• Change management team 3Rs template Roles, functions and key activities of a change manager guide
• Statement of work–change management resource template
• Evaluation criteria template
• Change management strategy template
• Change management strategy presentation template

Plan

• CM/PM integrated plan tool
• CM approach and timeline presentation
• Sponsorship roadmap
• Communication plan template
• Engagement plan template
• Training plan template
• Workplace performance modernization tracker
• CM activity tracker
• Return to the workplace toolkit NEW!
• Return to the workplace employee experience presentation NEW!

Implement

• Return to the workplace communication tool NEW!
• Early communications guide
• First engagement activity with employees template Intranet page template
• FAQ template Getting the most out of GCworkplace
• Fact Sheet–ABW Fact sheet–Mobile and flexible
• Fact sheet–Digital and collaborative
• Fact sheet–Etiquette
• Fact sheet–Well-being
• Inside the ABW studio FULL Package
• TEMPLATE–Initial email invite to send to employees
• TEMPLATE–Agenda and instructions email to send to employees
• TEMPLATE–PPT presentation to use the day of the session
• TEMPLATE–Facilitation plan to use the day of the session
• TEMPLATE–Speaking points to use the day of the session Meeting in-a-box
• ADKAR change-o-meter Manager toolkit
• Leadership toolkit Sponsor Guide–Roles and Responsibilities
• Change agent toolkit QUIZ–Adaptability and flexibility
• QUIZ–Change readiness QUIZ–Change resilience
• Being mobile–best practices for a manager
• Managing reactions to change
• Managing resistance to change
• Dealing with difficult questions
• Promoting resilience to change
• ABW Workshop–Complete package
• TO READ FIRST ABW workshop–Facilitator guide
• ABW workshop–PowerPoint presentation
• ABW workshop–Employee worksheet (bilingual)
• ABW workshop–Vision board (bilingual PPT)
• ABW workshop–GCworkplace workpoints vision board (Word)
• ABW workshop–Score card ABW workshop–Evaluation form
• ABW workshop–Excel worksheet (facilitator)
• ABW workshop–Excel worksheet (participants)

Measure

• Workplace performance modernization tracker
• Change readiness assessment
• Feedback strategy options
• ADKAR change-o-meter
• CM activity tracker
• Lessons learned template

Regional partners

Our regional partners provide advice, guidance and support to client organizations in workplace strategy and change management in various regions across the country. They recommend and guide client organizations with the use of change management tools. Currently, the CM NCoE has partners in the Pacific, Western and Quebec regions.

Cameron Herdman

Pacific region, Acting Senior Project Leader

Chris Konski

Western Region, Senior Regional Advisor, Change Management

Joanie Boudreau Quebec Region, GCworkplace Strategist