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GC Enterprise IT Portfolio FAQs (view source)
Revision as of 10:40, 21 November 2019
, 10:40, 21 November 2019no edit summary
<span style="color:#bd5e01; font-size:medium;">'''Answer:'''</span> As noted above, the costs must be attributed to the five relevant IT services as applicable (i.e. Distributed Computing, Application Development / Maintenance, Production and Operations, Telecommunications and IT security). If the service is NOT provided by an external to GC provider, the input costs should also be reported under the respective rows (i.e. Hardware, Software, Human Resources etc) where applicable. If there are contractors complementing departmental staff (staff augmentation) and providing Service or Help desk services, the contractors should be reported under "Professional Services" in the “External Services” section while the Departmental staff should be reported under the “HR” rows. If the “Service” or “Help” desk is provided by another department, the costs must be reported in the “IT Services Received” row by the service receiver and attributed to the relevant IT Service groups.
<span style="color:#bd5e01; font-size:medium;">'''Answer:'''</span> As noted above, the costs must be attributed to the five relevant IT services as applicable (i.e. Distributed Computing, Application Development / Maintenance, Production and Operations, Telecommunications and IT security). If the service is NOT provided by an external to GC provider, the input costs should also be reported under the respective rows (i.e. Hardware, Software, Human Resources etc) where applicable. If there are contractors complementing departmental staff (staff augmentation) and providing Service or Help desk services, the contractors should be reported under "Professional Services" in the “External Services” section while the Departmental staff should be reported under the “HR” rows. If the “Service” or “Help” desk is provided by another department, the costs must be reported in the “IT Services Received” row by the service receiver and attributed to the relevant IT Service groups.
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<div style="color:#00000; font-size:medium; background-color:#f9d6b8; padding:10px;">'''Question: Should I be reporting only the IT costs within my CIO (or equivalent) shop, or do I need to report other IT costs in my department?'''</div>
<span style="color:#bd5e01; font-size:medium;">'''Answer:'''</span> Your reporting should be as exhaustive as possible. This includes:
*All expenses within your CIO or HOIT (Head of IT) cost centres that are not pure Information Management (IM) costs. See question 4 for details.
*Any IT expenses in custodial cost centres.
*Any IT expenses in project cost centres.
*All IT expenses in program area cost centres, where it is possible to identify those costs. In some cases, if the costs have been reported as supplies or other office equipment, it may be difficult to determine if these are, in fact, IT costs. Given that these costs are generally not material, it is not necessary to exhaustively identify these individual costs. For example, it may be that a program area purchased an ergonomic mouse for an employee, and the COI area was not informed of the purchase. It is not necessary to search for these types of expenses in the program area cost centres. If the CIO area is tracking these costs, however, they should be reported.
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<div style="color:#00000; font-size:medium; background-color:#f9d6b8; padding:10px;">'''Question: We understand that we are only required to report all IT related costs and not IM costs. However, some CIOs also have responsibility for Information Management (IM). What are the differentiating costs between IM and IT that need to be considered?'''</div>
<span style="color:#bd5e01; font-size:medium;">'''Answer:'''</span> The Government of Canada (GC) Profile of Internal Services distinguishes between Information Management (IM) and Information Technology (IT) Services. The two service domains are described in more detail in the [[GC Profile of Information Management Services - Profil des services de gestion de l'information du GC]] and the [[Profile of GC Information Technology Services|GC Profile of Information Technology Services]] respectively.
Note that this applies predominantly to the following expenditure categories: HR, External Services, Supplies, and Services Received and Provided expenses.
Since hardware and software are by nature IT, these expenses would still be captured.
In essence, departments should identify Information Management areas within the IM/IT area (or departmentally, if IM and IT are not combined), and treat these more or less like program areas. HR costs, training, and any professional services working outside of IT domains would be excluded; however the desktops and applications used in this area (such as GCDocs) would be included. Desktop applications which are not customized would be captured as DCE Software (most likely GC Corporate / Program-Specific Applications), while customized applications and in-house software would be captured in the ADDM Schedules (most likely in the ADDM application domain "Information Management").
Also note that, dependent on the role, you may actually include some IM-area staff within the IT Expenditure report. Examples would be Database Analysts (DBAs) and business analysts working on IM applications (if they are within the IT area).
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