Difference between revisions of "GC Remote Working/Home"

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[[FR:GC_Télétravail/Accueil]]
 
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=Welcome to GC Remote Working=
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='''Welcome to GC Remote Working'''=
 
This new forum was created by experts at Shared Services Canada in an effort to help GC workers newly impacted by the COVID-19 pandemic who find themselves working remotely.   
 
This new forum was created by experts at Shared Services Canada in an effort to help GC workers newly impacted by the COVID-19 pandemic who find themselves working remotely.   
  
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== '''Support for Students During Remote Working''' ==  
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== '''A Look Back: A Year of the GC Remote Worker Wiki''' ==
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Since May, 2020 the Shared Services Canada Technology Showcase team has been working in full pivot mode to deliver content relevant to GC technology users. Unable to deliver our planned in-person information sessions, we created the GC Worker Wiki to curate and share information available from across the GC.  Our focus? Remote working. As the GC workforce nationwide adapted quickly to remote working, there was much to learn. 
  
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Due to the current Covid-related remote working environment, hiring and onboarding students is looking different this year. The Canada School of Public Service (CSPS) has supports in place to help both students and their managers and supervisors.  
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A year later, our Remote Working wiki has had more than 5, 434 views. We have created and shared 14 different posts and each post is viewed an average of 120 times.
  
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There are learning paths for students and their managers and supervisors available through the CSPS learning portal. You need to register with the [https://www.csps-efpc.gc.ca/index-eng.aspx Canada School of Public Service]  to start learning. 
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Our very first post was on audio video conferencing back on May 6<sup>th</sup> – which offered tips to fully leverage audio and video conferencing tools. Essentially, audio and video conferencing was out path to re-creating the in person connections we were used to.  
  
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'''Help for Students Working Remotely'''
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Flash forward 14 months and our last post focused on a deeper dive into using Teams and Microsoft 365. In fact, we did three posts on M365 alone!
  
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There is training available to help students with the basic knowledge they need and a variety of tools to support your virtual work environment.  
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Our most viewed post? Information Management last June. We all needed an important reminder about correctly storing and sharing our business information when working remotely.
  
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The CSPS also created training specifically to integrate students into the public service during COVID-19, covering topics like virtual workplace, security and information management, public service values and wellness in the workplace. [https://www.csps-efpc.gc.ca/mngr/students-eng.aspx Learning path for students]
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Over the past 14 months we have covered topics from mental health, to team building to highlighting the best of GC social media. We have partnered with Communities of Practice – the M365 CoP and the GC Flex group and worked closely with the Canada School of Public Service. We have shared tips and support mechanisms for learning a second language when working remotely. And we have covered the depth and breadth of SSC’s accessibility support and tools program; which has become even more important while we are away from the office.
  
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To start, there are three fundamental courses which deal with [https://www.csps-efpc.gc.ca/Catalogue/courses-eng.aspx?code=C255 Values and Ethics Foundations for Employees] , who we work for [https://www.csps-efpc.gc.ca/Catalogue/courses-eng.aspx?code=C218 Who We Work For] and background on the [https://www.csps-efpc.gc.ca/Catalogue/courses-eng.aspx?code=C601 Phoenix Self Service for Employees] . Then, students are encouraged to explore a variety of courses and training on these important topics:
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If you have not yet read through these posts, take a look back and learn something new to help you make the most of remote working.
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* '''Virtual workplace''': to help new students with teleworking during the COVID-19 pandemic, the school offers training to support you in your virtual workplace including a toolkit, tips and checklists for remote working and links to podcasts and blogs.
 
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* '''Security and information management:''' public servants are responsible for physical and material security, the safe use of technology, and the proper management of information. Online courses cover topics like security awareness, the Canada Labour Code, and Access to Information and Privacy.
 
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* '''Public service values:''' To better service Canadians, public servants must integrate the values of respect and inclusion into their work and understand their rights and responsibilities related to official languages. The CSPS courses help students participate in a healthy, respectful and inclusive workplace where differences, diversity and mental health issues are addressed with respect and compassion.
 
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* '''Wellness in the workplace:''' It is important to be physically and mentally well at work, to there are mental health learning tools and a video to help you take care of yourself and others.
 
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'''Support for Remote Working Supervisors of Students'''
 
  
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For managers and supervisors of students working in a virtual environment during COVID-19 pandemic, the CSPS put together a [https://www.csps-efpc.gc.ca/mngr/mngr-students-eng.aspx learning path] to help coach and guide students working virtually. This includes resources to support you in welcoming, integrating and supervising students in a virtual work environment. They are designed for both new and experienced public service managers and supervisors.
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As the Technology Showcase team moves forward, we will be developing new wiki and other ideas to continue to bring you the best of SSC and GC supports for today’s digital worker, both virtually and eventually, in person. We are currently developing a Virtual InfoSession, product videos, and an interview series.
  
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The leaning path also includes resources for:
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'''We want to hear from you!''' We are always looking for new topics to cover. Reach out to share your ideas and suggestions by using  [[Mailto:ssc.gcremoteworkinggcrw-gctravailadistancegctd.spc@canada.ca|this email]].
  
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'''Managing virtual teams:''' Building a strong team can be complex in the case of a virtual team and CSPS provides best practices in remote management and teach managers how to build and work with effective teams. There are two courses to help;  [https://www.csps-efpc.gc.ca/Catalogue/courses-eng.aspx?code=X175 Establishing Effective Virtual Teams] and [https://www.csps-efpc.gc.ca/Catalogue/courses-eng.aspx?code=X167 Building and Leading Successful Teams] and a webcast [http://collaboratevideo.net/csps-efpc/2019-10-30r Best Practices for Virtual Teams].
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<small>''July 2021''</small>
  
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'''COVID-19 and mental health in the workplace:''' COVID-19 crisis is having a profound effect on Canadians across the country, including federal public servants. Managers/supervisors must make sure employees are feeling well and to help them, the CSPS created a series of job aids on mental health designed to assist managers in managing psychosocial risk in the workplace and creating a psychologically healthy work environment. [https://www.csps-efpc.gc.ca/Tools/jobaids/pf-introduction-eng.aspx The Mental Health Job Aids for Managers] cover each of the 13 psychosocial risk factors defined by the National Standard of Canada for Psychological Health and Safety in the Workplace including topics like organizational culture, growth and development, engagement, workload management and balance.
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<br>'''Topics:'''
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'''Communication and collaboration:''' A high-performing team, virtual or not, is characterized by good communication, effective collaboration and a high level of trust, even when all team members work remotely. This CSPS course, [https://www.csps-efpc.gc.ca/Catalogue/courses-eng.aspx?code=C052 Communication and Collaboration], addresses these important aspects of managing your team.
 
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'''Onboarding new employees:''' Managers are key to successful employee integration which can improve staff acclimatization and productivity and significantly reduces employee turnover. There is an online course [https://www.csps-efpc.gc.ca/Catalogue/courses-eng.aspx?code=H302 Ensuring Onboarding Success] that provides information on your unique role and highlights the benefits to you of successfully integrating new hires.
 
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The School continues to create learning opportunities and tools to support for students and managers during the COVID-19 pandemic. Explore the School’s [https://www.csps-efpc.gc.ca/Catalogue/topics-eng.aspx Learning catalogue] from time to time to stay up to date on these new products.
 
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Latest revision as of 10:58, 21 July 2021


GC Remote Worker Banner English.png

Welcome to GC Remote Working

This new forum was created by experts at Shared Services Canada in an effort to help GC workers newly impacted by the COVID-19 pandemic who find themselves working remotely.

This is an unprecedented situation; and one which is continually evolving. Remote workers need easy access to the latest information on the available tools and solutions as well as tips, best practices and updates.

Our aim with GC Remote Working is to gather the relevant remote working information in one place. We are only getting started. Our content is based on available information from all corners of the Government of Canada.

We plan to dive into topics such as security, information and document management, making “smart” use of your smart phone, using alternative tools and an introduction to Microsoft Office 365 and Teams.

Bookmark this page and check back often for more content as the situation evolves.

If you have tips and trick you would like to share, please send us an e-mail.

A Look Back: A Year of the GC Remote Worker Wiki

Since May, 2020 the Shared Services Canada Technology Showcase team has been working in full pivot mode to deliver content relevant to GC technology users. Unable to deliver our planned in-person information sessions, we created the GC Worker Wiki to curate and share information available from across the GC.  Our focus? Remote working. As the GC workforce nationwide adapted quickly to remote working, there was much to learn.

A year later, our Remote Working wiki has had more than 5, 434 views. We have created and shared 14 different posts and each post is viewed an average of 120 times.

Our very first post was on audio video conferencing back on May 6th – which offered tips to fully leverage audio and video conferencing tools. Essentially, audio and video conferencing was out path to re-creating the in person connections we were used to.  

Flash forward 14 months and our last post focused on a deeper dive into using Teams and Microsoft 365. In fact, we did three posts on M365 alone!

Our most viewed post? Information Management last June. We all needed an important reminder about correctly storing and sharing our business information when working remotely.

Over the past 14 months we have covered topics from mental health, to team building to highlighting the best of GC social media. We have partnered with Communities of Practice – the M365 CoP and the GC Flex group and worked closely with the Canada School of Public Service. We have shared tips and support mechanisms for learning a second language when working remotely. And we have covered the depth and breadth of SSC’s accessibility support and tools program; which has become even more important while we are away from the office.

If you have not yet read through these posts, take a look back and learn something new to help you make the most of remote working.

As the Technology Showcase team moves forward, we will be developing new wiki and other ideas to continue to bring you the best of SSC and GC supports for today’s digital worker, both virtually and eventually, in person. We are currently developing a Virtual InfoSession, product videos, and an interview series.

We want to hear from you! We are always looking for new topics to cover. Reach out to share your ideas and suggestions by using  [email].

July 2021


Topics:

Mental Health M365 Smartphone AV Conferencing Virtual Teams Information Management
Mental Health attribution rqr'd1.png Blank.png M365 attribution rqrd1.png Blank.png Smartphone1.png Blank.png AVVC Icon1.png Blank.png Virtual Teams1.png Blank.png More Topics Coming Soon.png
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Second Language SSC Best

Practices

Students

Support

GC Tools Social Media Spotlight on

Busrides

SecondLanguageIcon.png Blank.png SSC Best Practices Icon.pngBlank.png Support aux étudiants.png GCtools.jpg Social Media2.png Busridesmono2.png
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Accessibility Remote Office
Accessibility icon.png Remote Office Topic Image.png

Similar Communities and Forums

Profile-FLEXGC.jpg Connect here: Busrides sticker bil23.jpg Connect here:

Community of Practice

We joined in on the May 21st M365 Community of Practice meeting. We invited our friends leading the GC Flex initiative to present on team charters and trusted communications as it relates to remote working. Check out the recording here. Please note that you require a gccollab account for access.

Attributions and Sources

Attributions and Sources



Retrieved from "https://wiki.gccollab.ca/index.php?title=GC_Remote_Working/Home&oldid=50766"