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Working at the ATSSC/Services for me
Human Resources
Your Human Resources team is ready to serve you!
For general inquiries (topics not listed below), please send an email to HR-RH@tribunal.gc.ca.
Information Services and Solutions Team (ISST)
The ISST service desk is there to address any Information Management/Information Technology (IM/IT) questions you may have. You can send an email to IT-TI@tribunal.gc.ca or call 613-947-5444. Employees of the Social Security Tribunal secretariat should contact the National Service Desk at
1-800-268-0408.
| Information on myKEY |
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myKEY, (also known as PKI Key, PKI Certificate, Entrust Profile or ID-Based Certificate), is a secure electronic credential that is required to access Government of Canada applications such as Secure Remote Access, Compensation Web Applications, (including Phoenix and MyGCPay), TBS Applications (including myEmployees, Public Service Performance Management (PSPM), GC-VATS, etc.), and for adding your electronic signature to a document.
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To learn more about ISST’s services and all things related to IM/IT, please consult the ATSSC’s intranet.
Finance
Key information related to Finance can be found on the ATSSC’s intranet.
- Travel Centre of Expertise: For information on travel, hospitality, conferences or events and all related questions: Travel-Voyage@tribunal.gc.ca
- Accounting Operations: For accounts payable info and guidance related to financial coding: Accounting-Comptabilite@tribunal.gc.ca
- Procurement: For all contracting services, tools, templates and forms: Procurement-Achats@tribunal.gc.ca
- Resource Management: For questions about budgeting and forecasting: Rmcr-Grrm@tribunal.gc.ca
- Financial Policies: For information on Financial Specimen Signature Cards and authorities, clarification on the ATSSC financial delegation chart or the Notes supporting the delegation chart and policy interpretations: FinancialPolicies-PolitiquesFinancieres@tribunal.gc.ca
- Financial Systems: For questions about financial systems including system changes, access requests and troubleshooting: FinancialSystems-SystemesFinanciers@tribunal.gc.ca
Accommodations and Facilities Management
The Accommodations and Facilities Management team provides support services to maintain ATSSC spaces and infrastructure. We coordinate all building maintenance requests, manage mail services, moves, physical assets, plan and design spaces. Whether you need help with building maintenance or have a question about your workspace, we are available to help! Consult the Accommodations and Facilities Management intranet page for more information. For questions, please send an email to: Facilities-Installations@tribunal.gc.ca.
Security
The ATSSC Security team is responsible for supporting internal services and tribunal secretariats by applying safety measures to avoid, detect or minimize security risks to people, physical property, information, and assets. Consult the Security intranet page for more information.
Contacts:
- For questions related to security screening: PersSec-SecPers@tribunal.gc.ca
- For questions related to access, identification cards, keys and combinations: AccessCard-Cartedacces@tribunal.gc.ca
- For all other Security-related questions: Security-Securite@tribunal.gc.ca or 613-854-5334.
