Working at the ATSSC/Supporting my wellness
Wellness at the ATSSC
The ATSSC is committed to providing a safe and healthy workplace. The organization's vision for workplace well-being is tied to the organizational values and the commitment to ensuring an inclusive, welcoming, and supportive work environment for everyone. Learn more by visiting the ATSSC's Workplace Well-being and Mental Health intranet page.
Employee Assistance Program (EAP)
ATSSC employees (including casual employees and students) and their immediate family members, can access EAP, which offers free, short-term psychological support with a mental health professional. The EAP is strictly confidential and can assist in addressing almost every problem that affects peoples' professional or personal lives, including marital and family issues, work-related problems and interpersonal conflicts.
Contact the EAP by phone: 1-800-268-7708 (1-800-567-5803 for persons with a hearing impairment), 24 hours a day, 365 days a year, or by online chat: www.canada.ca/eap-chat (password: canada) using any device with an internet connection; available Monday to Friday, from 8 a.m. to 7:30 p.m. (Eastern Standard Time), excluding statutory holidays.
Visit Health Canada's Employee Assistance Services website for additional information.
LifeSpeak is a total well-being website that provides around-the-clock access to leading experts in mental and physical health, financial health, family relationships and professional skills development. (Enter corporate ID: canada)
Ombuds Services, provided by Health Canada’s Employee Assistance Services (EAS), provide a trusted space to discuss workplace issues (e.g. conflict, bullying, discrimination, harassment or violence in the workplace, domestic or family violence). The Ombuds Services Coordinators are impartial, neutral third parties who will help you find the solution that best meets your needs.
For more information, contact the Ombuds Services or schedule an appointment via email at firstname.lastname@example.org or their confidential, bilingual telephone line at 1-844-899-3609.
For other questions, contact the ATSSC Wellbeing Team.
Additional wellness-related resources
Awards and Recognition Program
The ATSSC encourages and supports a culture of recognition! Our multi-faceted Awards and Recognition Program helps employees and managers alike recognize and show appreciation for excellent work, long-service and retirement. Learn more by visiting the ATSSC's Awards and Recognition intranet page.
Chief Administrator's Awards
Chief Administrator's Awards recognize exceptional achievements by individuals and teams that benefit the ATSSC, its employees, the tribunals or the people we serve. The awards are presented at an annual ceremony.
Instant awards are an informal, flexible and quick way for managers to recognize individuals and teams for high-quality work, special achievements, or important contributions to the workplace.
Long-service awards formally recognize ATSSC employees for their many years of dedicated service to the organization, the public service and the people of Canada.
Retirement recognition provides for a personalized framed certificate signed by the Prime Minister of Canada for employees who are retiring with a minimum of 10 years of service with the federal public service.
External awards are a variety of award programs for public servants that are managed by various government bodies from outside the ATSSC.