GC Enterprise Architecture/Enterprise Solutions
The following content is a synopsis of the December 15, 2020 DM CEPP presentation.
What is enterprise?
Enterprise is generally defined as “an organization” or “organizational unit”
In the GC, ‘enterprise’ refers to a whole-of-government holistic approach.
An enterprise approach can be applied various facets, like governance, solutions, standards and culture.
Enterprise solutions definition
Enterprise solutions are internal and external Government of Canada assets that can be re-used in and across multiple parts of the organization.
Why focus on enterprise solutions?
To “operate as one” and advance the CEPP mandate we propose to focus on enterprise solutions defined by to business capabilities.
Role of business capabilities
Business capabilities are an expression of what a business does and can do.
It is proposed that enterprise solutions are defined as business capabilities
How to get your solution declared as Enterprise Solution
- To get your solution declared as an Enterprise Solution in GC EARB, please fill out a special GC EARB Presenter Template (Special GC EARB French Presenter Template) specifically for Enterprise Solution.
It is similar to the regular GC EARB deck template with additional pages added to provide supporting rationale of why your solution needs to be declared as an Enterprise Solution and that you have fulfilled all the necessary requirements to support an enterprise solution.
- When ready, then look at forward agenda and send the deck along with a request to EA team to schedule a date for GC EARB
- GC Enterprise Architecture Team will contact you to review and conduct initial assessment with the extended EA team.
Once GC EARB approve it as an Enterprise Solution, then department needs to ready itself to provide service to other departments, which may include:
- create a MOU / agreement with the subscribing department for funding model and service model
What is needed for Enterprise Solutions to work in the GC?
The Enterprise Solutions framework has 3 facets.
Governance | Culture | Solutions |
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The following content is research conducted by the EA team after December 15, 2020 DM CEPP presentation.
Enterprise Solutions Framework Assessment Key Findings
Governance | Culture | Solutions |
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OK - Pilots have been able to describe their solutions using the BCM, identify the business problem, and value proposition to address user needs Issue - Enterprise solution opportunities lack a defined path to advance and as a result tend to fizzle out Issue - Operational enterprise solutions governance and support is at a low maturity level Issue - Departments are not mandated and lack incentives to provide services to other departments, need a dedicated organization for enterprise solutions. Issue - Cost recovery and appropriation models are adequate for operational costs, but up-front funding is required for initial development and evolution of enterprise solutions. |
OK - Departments are ready to buy into Enterprise solutions once they exist, but lack of available ready to use solutions result in departments developing their own. Issue - Need dedicated teams of “enterprise” business owners and service providers to develop, operate and evolve enterprise solutions, do we need a Shared Services organization to act as the service provider? Do expand SSC mandate to include applications? Issue - Mandate use and appropriate departmental funds. Define a clear role and responsibility for users to determine needs and for the Business Owners and Service Provider to be accountable. |
OK - Identifying and developing enterprise solutions is not a problem, focus needs to be on governance and culture OK - Pilots have been able to define the business problem and processes like the concept case and GCEARB are existing tools that can be used OK - Cloud base solutions from public cloud service providers are enabling business owners to envision enterprise solutions but they need technical partnerships from dedicated solution providers to provision IT |
Proposed Roles and Responsibilities for Enterprise solutions
Stakeholders, defines ”who”
Stakeholders in the form of a ‘product board’ determine and validate user needs, prioritize the delivery roadmap and manage the related expenditures.
• business/program representatives from across departments
• sponsors enterprise solution
• identify users
• determine user needs
• consumes
• contributes funds
Business Owner, defines ”what”
The Business Owner has overall accountability for delivering on the business outcomes and achieving the benefits that a solution is meant to enable or facilitate.
• Defines the required capabilities and intended business outcomes and benefits
• Serves as sponsor and is accountable for the achievement of the business outcomes and benefits following implementation
• Establishes and maintains governance
• Secures funding and resources and provides oversight
• Consults with and engages stakeholders and other implicated parties to ensure alignment towards delivery
• Reviews and signs-off on key strategic risks
• Authorizes the IT service
• Oversees data stewardship practices at the production solution-level
• Creates roadmap for service or product improvements
Service Provider, defines ”how”
The Service Provider operates and manages IT solutions and/or services and provides them to end users.
• Responsible on behalf of an organization for requirements definitions, service delivery, security and reliability
• Implement the requirements
• Signs off on platform scope
• Collect data to measure service levels and key performance indicators
• Ensure compliance with standards
• Monitor, test and adjust as required
• Support innovative products and services
• Conduct security assessments
Proposed Governance for Enterprise solutions
Product management board per solution
• Cross departmental stakeholder representation
DM CEPP
• Enterprise Business Direction
GC EARB
• Alignment with Enterprise Architecture Framework
Draft DM CEPP presentation still to be presented
The following initiatives endorsed by GC EARB have characteristics of Enterprise Solutions
This registry of GC Enterprise Solutions are classified in the layers of the EA framework
Business Architecture
Business Intelligence:
Policy/Standard/Framework/Tools:
- Business Capability Model (GC BCM v2.1)
- Investing in Enterprise Capabilities at CBSA, 2020-01-31
- Extensions to the Directive on Service and Digital
- Digital Workspace Standards & Profiles. 2019-10-31
- Digital Workspace Reference Architecture, 2018-02-22
- Accessible Information and Communication Technology (ICT), 2019-06-19
- Standard for ITSM Integration, 2018-06-28
Information Architecture
Collaboration Platform:
Data Analytics:
Information Management:
- GCdocs and GCdocs Managed Service, 2018-05-31
- M365 as Systems that manages Information - Pathfinders, 2021-11-18, 2022-01-27
Policy/Standard/Framework/Strategies/Tools:
- A Framework for Government-Wide Data Governance & Stewardship, 2020-03-02
- Enterprise Data: Update to the Enterprise Architecture Review Board, 2019-07-04
- GC Data Strategy, 2018-05-31
- Enterprise Data Management and Architecture, 2018-05-31
- Data Sovereignty & Public Cloud, 2018-03-22
Application Architecture
ATIP:
Asset Management
Case Management:
- GCcase Cloud Enterprise platform for Case Management, 2019-08-22
- GCcase Service catalogue,2018-06-28
- Shared Case Management Solution (SCMS), 2018-03-08
Contact Centre:
Finance:
- TBS – TeamMate+ Enterprise Initiative, 2021-01-14
- FMT Coordinated Model and GC Digital Core, 2020-04-09
- PSPC SAP Moving Forward (to SAP S/4HANA) Project, 2020-04-09
- Financial Management Transformation (Endorsement of SAP software for OCG)
- SAP Hana licenses (initially for AAFC)
- CBSA SAP HANA
- Gartner Assessment of CRA/CBSA SAP Strategy, 2019-03-21
Grants & Contributions:
- Grants and Contributions, 2017-11-09
- NSERC/SSHRC/CIHR – Tri-Agency Grants Management Solution, 2019-11-14
- ISED Canadian Digital Adoption Program, 2021-07-29
- NRCAN - Greener Homes Program, 2021-05-06
- NRCAN - 2 Billion Trees Portal, 2021-10-07
- AAFC - GC Digital Platform, 2019-03-07
Geospatial:
- NRCan – Canadian Geospatial Platform (Federal Geospatial Platform), 2020-03-26
- Multi Department Impact Assessment and Cumulative Effects Related Systems
Human Resources:
- CSE – Next Gen HR and Pay for Heightened Security Departments - Follow up, 2020-12-17
- CSE – NextGen HR and Pay for High Security Organizations - 2020-06-04
- PSPC – Next Generation Travel Project, 2020-09-24
Interoperability:
- TBS – Application Programme Interface (API)-First Patterns for Platform as a Service (PaaS), 2021-03-25
- API Store, 2019-04-04
- GC Interoperability: X-Roads Update and Digital Exchange, 2018-03-08
- GC API for Interoperability
- Government of Canada Standards on APIs
Jobs / Talent Management:
- PSC – GC Jobs Transformation (GCJT), 2021-04-22
- VidCruiter SaaS, 2018-11-18
- Talent Cloud, 2018-07-12
Learning / Training:
- CSPS – Next Generation Digital Learning Environment - Follow up, 2021-01-14
- CSPS – Next Generation Digital Learning Environment, 2020-07-02
Project & Portfolio Management:
Procurement:
Security Clearance:
Service Management:
Search:
Policy/Standard/Framework/Strategies/Tools:
- SSC/TBS – Government of Canada Mainframe Landscape & Strategy Update, 2021-04-08
- GC Mainframe Strategy report, 2019-06-19
- GC Mainframe Strategy presentation
- Open Source Standards and Whitepaper, 2019-10-03
- Open First Whitepaper, 2018-09-13
Technology Architecture
Access:
Cloud:
- Statistics Canada cloud architecture for Drupal, GC reference architecture for the GC, 2020-01-17
- Cloud eXchange Point (CXP) readiness process, 2020-01-31
- SCED and A unified, consolidated, and regionalized hub strategy for interconnectivity to and from the GC infrastructure, 2019-12-05
- SSC Cloud Access Security Broker (CASB) service, 2020-07-30
- Government of Canada Cloud Brokering Services
- Overall Cloud Program, 2019-01-24
- Cloud Infocentre, Everything you need to know for Cloud & DevOps
- GC Cloud Enablement: Cloud Connection Patterns, 2019-12-19
Device:
- SSC – Government of Canada Smart Phone for Classified (SPfC) Project, 2020-12-17
- Enterprise Mobile Device Management, 2019-06-13
- Digital Communications and Collaboration (DCC): Network and Security Design Principles, 2020-03-26
- Digital Communications and Collaboration (DCC), 2019-11-14
Infrastructure:
Split Tunnel:
Policy/Standard/Framework/Strategies/Tools:
Security Architecture and Privacy
Electronic Security:
Email Security:
Identity & Access Management
- Cyber Security Digital Identity Reference Architecture, 2019-07-04
- SSC - ICAS 2Key Implementation, 2020-02-11
- TC/TBS – e-Signature Service Standing Offer Procurement, 2021-01-28
- Digital Credential and Access Management, 2019-09-19
- Enabling Secure Access to Protected B Cloud Services, 2019-09-19
- Sign IN Canada Way Forward, 2019-05-02
- Verified.Me POC, 2019-05-02
- MyAlberta Digital Identity, MADI-2019-05-02
- Update of the GC Digital Identity Strategy, 2019-01-10
- ICAM
Policy/Standard/Framework/Strategies/Tools:
Archived Enterprise Solutions material
List of Enterprise Solutions from 2017
PSPC
- GCdocs
- Shared Case Management
- BuyandSell.ca
- Termium
- eProcurement Solution
- National Service Call Centre
- WebEx
- Shared Travel Services
- Phoenix
- myGCHR
- Compensation Web Apps
CSPS
- Integrated Learning Management System / Gccampus
TBS
- GC EARB presentation, 2019-01-19
- GC BCM 2.0 Model
- GC BCM 2.0 Definition Document
- Government of Canada Business Capability Model 2.0, 2019-05-02
- Financial management transformation
- GCTools
- Project & portfolio management (IT Plan, APM, IT expenditures, Project Oversight, Business Services)
- Callipers
- Executive Talent Management System
- Public Service Performance Management
- TBS Application Portal
- GC Interoperability Platform
- Enterprise Grants & Contributions System
- Wellness Productivity System
- Identity Credential and Access Management System
- Credential Broker Services
- Internal Credential Management
- Open Government Portal
- Access to Information Portal
- Talent Cloud
PSC
- Jobs.gc.ca
ESDC Canada.ca SSC
- GCSRA
- GCSI
- GEDS
- GCKey