Working at the ATSSC/Services for me

FRANÇAIS

• About the ATSSC
• About the tribunals
• My arrival
• My pay and benefits
• My training


• My performance
• Supporting my
  wellness
• Services
  for me
• General tips
  and tools
• Manager's corner for
  onboarding new employees

Human Resources

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Your Human Resources team is ready to serve you!

For general inquiries (topics not listed below), please send an email to HR-RH@tribunal.gc.ca.

Topics	Email Addresses
Compensation	Compensation-Remuneration@tribunal.gc.ca
Mandatory Training	Training-Formation@tribunal.gc.ca
MyGCHR	MyGCHR-MesRHGC@tribunal.gc.ca
Equity, Diversity and Inclusion	EquityDiversityInclusion-EquiteDiversiteInclusion@tribunal.gc.ca
Workplace Well-being and Mental Health	Wellbeing-Mieuxetre@tribunal.gc.ca
Performance Management Talent Management	HRPrograms-RHProgrammes@tribunal.gc.ca
Language Training	LanguageTraining-FormationLinguistique@tribunal.gc.ca
Official Languages (OL)	OfficialLanguages-LanguesOfficielles@tribunal.gc.ca
Awards and Recognition	Recognition-Reconnaissance@tribunal.gc.ca
Staffing and Classification	HRStaff-RHDot@tribunal.gc.caHR-RH.Classification@tribunal.gc.ca
Occupational Health and Safety	OHS-SST@tribunal.gc.ca
Onboarding and Departures	OnboardingDepartures-IntegrationDeparts@tribunal.gc.ca
Labour Relations	LabourRelations_RelationsTravail@tribunal.gc.ca
ATSSC's HR Policies	HR-RH@tribunal.gc.ca

Information Services and Solutions Team (ISST)

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The ISST service desk is there to address any Information Management/Information Technology (IM/IT) questions you may have. You can send an email to IT-TI@tribunal.gc.ca or call 613-947-5444. Employees of the Social Security Tribunal secretariat should contact the National Service Desk at

1-800-268-0408.

Information on myKEY

myKEY, (also known as PKI Key, PKI Certificate, Entrust Profile or ID-Based Certificate), is a secure electronic credential that is required to access Government of Canada applications such as Secure Remote Access, Compensation Web Applications, (including Phoenix and MyGCPay), TBS Applications (including myEmployees, Public Service Performance Management (PSPM), GC-VATS, etc.), and for adding your electronic signature to a document. If you are new to the federal public service: you can get a myKEY by following the instructions on Shared Services Canada's Online Registration and Credential Administration self-serve website. If you transferred from another department and do not have a copy of your myKEY file (.epf file extension) or you have lost your myKEY file, you can get it back by completing the information on the Lost myKEY page. If you are not successful at recovering your myKEY, please contact the IT Service Desk at IT-TI@tribunal.gc.ca. Employees of the Social Security Tribunal secretariat should contact the National Service Desk at 1-800-268-0408.

To learn more about ISST’s services and all things related to IM/IT, please consult the ATSSC’s intranet.

Finance

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Key information related to Finance can be found on the ATSSC’s intranet.

• Travel Centre of Expertise: For information on travel, hospitality, conferences or events and all related questions: Travel-Voyage@tribunal.gc.ca

• Accounting Operations: For accounts payable info and guidance related to financial coding: Accounting-Comptabilite@tribunal.gc.ca
• Procurement: For all contracting services, tools, templates and forms: Procurement-Achats@tribunal.gc.ca
• Resource Management: For questions about budgeting and forecasting: Rmcr-Grrm@tribunal.gc.ca
• Financial Policies: For information on Financial Specimen Signature Cards and authorities, clarification on the ATSSC financial delegation chart or the Notes supporting the delegation chart and policy interpretations: FinancialPolicies-PolitiquesFinancieres@tribunal.gc.ca
• Financial Systems: For questions about financial systems including system changes, access requests and troubleshooting: FinancialSystems-SystemesFinanciers@tribunal.gc.ca

Accommodations and Facilities Management

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Accommodations: The Accommodations and Facilities Management team provides support services to maintain ATSSC spaces and infrastructure. We coordinate all building maintenance requests, manage mail services, moves, physical assets, plan and design spaces. Whether you need help with building maintenance or have a question about your workspace, we are available to help! For questions, please send an email to: Facilities-Installations@tribunal.gc.ca.

Accommodations and Security

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Accommodations: The Accommodations and Facilities Management team delivers support services to maintain ATSSC spaces and infrastructure including the coordination of all building maintenance requests, management of physical assets, as well as planning and designing of spaces. Whether it’s an issue relating to building repairs or a question relating to your work space, this team will be at your service: Facilities-Installations@tribunal.gc.ca.

Security: This team is responsible for the protection of employees, assets and information, for granting security screening levels and access to ATSSC space and they work toward ensuring that services and activities continue in the event of a disruption (emergency management/business continuity). Consult the Security Policy Suite to view security-related procedures, guides, guidelines, frameworks, etc.

Please consult the Accommodations and Security Division Service Catalogue as well as their intranet page for more information.

Help maintain a secure workplace:

• 10 Ways You Can be Security-Savvy While Working Remotely
• Telework Clean Desk Quick Reference Tool

Contacts:

• For questions related to security screening: PersSec-SecPers@tribunal.gc.ca
• For questions related to access, identification cards, keys and combinations: AccessCard-Cartedacces@tribunal.gc.ca
• For all other Security-related questions: Security-Securite@tribunal.gc.ca or 613-854-5334.