Working at the ATSSC/My pay and benefits

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Information about your pay and benefits (including leave)

Here at the ATSSC, the compensation function is handled in-house (and not by the Public Service Pay Centre as is the case with several other departments). Feel free to contact our compensation advisors for any question you may have.

Note: Government of Canada systems and applications, such as MyGCPay, Phoenix, and the Pension Portal, are secure. Open using Chrome or Edge. To sign in, your PRI and myKEY are required.

When and how do I get paid?

Payday is every second Wednesday. Your pay is for work completed up to and including the end of the day, two Wednesdays before. This means that you get paid for 10 days, from Thursday to Wednesday, for work that concluded two weeks previously.

For employees who are new to the public service, you can expect to receive your first pay three weeks after your start date.

For employees transferring to the ATSSC from another federal government department, you will continue to be paid by your former department until such time as your pay file has been transferred to the ATSSC Compensation and Benefits Team.

The federal government uses direct deposit to electronically transfer your pay to your bank account.

For all questions about pay and benefits, please send an email to: Compensation-Remuneration@tribunal.gc.ca

Resources:

• How public service pay works
• Public Service Pay Calendar
• Rates of pay for public service employees

Should I access MyGCPay to view my pay statements?

Yes. The MyGCPay Web application was designed for viewing one's pay statement in addition to the following functions:

• Helping you better understand information regarding your pay and benefits
• Providing the ability to print important documents, like tax slips and proof of employment
• Accessing historical information, paycheques, benefits plans, enquiries, dating back to 2016

Resources:

• Find out more about MyGCPay

What is Phoenix and when do I need to access it?

Phoenix is the Government of Canada's pay and benefits application. Access Phoenix for self-service functions to:

• Manage direct deposit information and voluntary deductions
• Manage coverage under the Public Service Health Care Plan
• Update employee-to-manager relationships
• Report time
• View payroll statements and tax slips (though, we suggest MyGCPay is the better application for this)

Will I receive benefits and if so, what are they?

Information related to benefits that are specific to you, will be provided to you by your Compensation Advisor. Please contact a member of the Compensation and Benefits Team at Compensation-Remuneration@tribunal.gc.ca if you have any questions.

For questions related specifically to pension, please contact the Pension Centre at 1-800-561-7930 (or the Pension Portal for plan members).

Resources:

• Consult the Relevant authorities page (you will find links to collective agreements and relevant policies and directives)
• Welcome to the Public Service Pension Plan
• Pension Portal for active members
• You and Your Pension Plan video series
• Public Service Superannuation Act (PSSA)
• Public Service Superannuation Regulations (PSSR)
• Public Service Pension Plan
• Public Service Health Care Plan (administered by Canada Life, and MSH International for Emergency Travel assistance services and comprehensive coverage)
• Public Service Dental Care Plan (administered by Canada Life)
• Public Service Management Insurance Plan (applies to executives, excluded, and unrepresented employees)
• Disability Insurance Plan

What are my leave entitlements and how do I request leave?

Leave entitlements are outlined in relevant authorities. For questions on interpretation, please ask your manager. Managers looking for guidance may send an e-mail to the Labour Relations team: LabourRelations_RelationsTravail@tribunal.gc.ca.

For additional information on leave, please consult the Taking leave page.

Requesting Leave:

• MyGCHR is the ATSSC's Human Resources (HR) management system. It includes a self-service module through which ATSSC employees request leave, such as vacation leave, sick leave, various family-related leave, etc.

For more information on MyGCHR, please visit our MyGCHR intranet page and the MyGCHR at the ATSSC GCwiki page.