Difference between revisions of "GC Enterprise Architecture/Enterprise Solutions"

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{{OCIO_GCEA_Header}}This page is a work in progress of '''proposed''' ideas, please send us your feedback on the Enterprise Solutions content to the [[Mailto:EA.AE@tbs-sct.gc.ca| TBS Enterprise Architecture team]]
+
{{OCIO GCEA Header}}
 +
<multilang>
 +
@en|
  
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== Enterprise Solutions definition  ==
+
== The following content is a synopsis of the December 15, 2020 DM CEPP presentation. ==
−
Enterprise solutions are internal and external Government of Canada assets capable of being re-used again or repeatedly. The Business Capability Model will be used as a baseline to describe the functionality of the GC re-usable asset.       
+
*<u>[[Media:DMCEPP EnterpriseSolutions Dec 15 20 v3.pptx|Advancing Enterprise Solutions - Presentation to the DM CEPP on Dec 15, 2020]]</u>
  
−
Re-usable assets can include and are not limited to:
+
== What is enterprise? ==
−
* User journeys and business process models
+
Enterprise is generally defined as “an organization” or “organizational unit”
−
* Information and data standards
 
−
* Application software and accelerators
 
−
* Technology solutions
 
−
* Security and privacy standards and guardrails
 
−
* Procurement vehicles
 
  
−
*
+
In the GC, ‘enterprise’ refers to a whole-of-government holistic approach.
  
−
=== '''Enterprise solutions re-usability framework''' ===
+
An enterprise approach can be applied various facets, like governance, solutions, standards and culture.
−
* '''For''' Government of Canada employees,
 
  
−
* '''Who''' are involved in modernizing their departmental programs and services.
+
== Enterprise solutions definition ==
 +
Enterprise solutions are internal and external Government of Canada assets that can be re-used in and across multiple parts of the organization.  
  
−
* '''Enterprise solutions re-usability framework''' is a classification framework and registry of GC reusable assets based on common business capabilities and user journeys,
+
=== Why focus on enterprise solutions? ===
−
* '''That''' enables employees to provision reusable assets when modernizing their departmental programs and services and to contribute reusable assets for others to reuse.
+
To “operate as one” and advance the CEPP mandate we propose to focus on enterprise solutions defined by to business capabilities.
  
−
* '''Unlike today''' where there is limited guidance for reusability resulting in GC departments implementing duplicated assets.
+
=== Role of business capabilities ===
−
* '''The Enterprise solutions re-usability framework''' establishes an operational framework to increase reusability across GC departments that will result in the following benefits:
+
[[GC Enterprise Architecture/Business Capability Model|Business capabilities]] are an expression of '''what a business does''' and can do.
−
=== '''Benefits of Enterprise solutions:''' ===
 
−
* provide a more cohesive digital experience for users and other stakeholders, 
 
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* reduce the total cost of ownership to provision external and internal services 
 
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* enhance integration and collaboration, create transferable skill sets, and leverage innovative work across the GC and the private sector.
 
  
−
== Reusability Classification Framework ==
+
It is proposed that enterprise solutions are defined as business capabilities
−
{| class="wikitable"
 
−
|+
 
−
!Option
 
−
!Description
 
−
!Illustration
 
−
|-
 
−
|Centralizated
 
−
|These reusable assets are standardized to the entire GC in a consolidated manner, governed by a centralized authority and are provisioned by a single centralized service provider. It maximizes utility of major investments which address common business needs, have Enterprise-wide scope, long durations, and require participation from all departments and agencies.
 
−
Example: SSC Secure Cloud Enablement and Defense (SCED)​, desktop standards, data standards
 
  
−
Pros: Enables cohesive, horizontal integration across Enterprise to enables consistent frictionless utilization by stakeholders and administration. Maximizes consistency of technology.
+
=== How to get your solution declared as Enterprise Solution ===
  
−
Cons: Increases risk of vendor lock in. Does not allow for department specific customizations to address non-standardized business processes.
+
* To get your solution declared as an Enterprise Solution in GC EARB, please fill out a <u>[[Media:2022-03-09-GC EARB Presenter Enterprise Solution.pptx|special GC EARB Presenter Template]] ([[Media:2022-03-09-GC_EARB_Presenter_Enterprise_Solution_FR.pptx|Special GC EARB French Presenter Template]])</u> specifically for Enterprise Solution.
−
|
 
−
|-
 
−
|Distributed
 
−
|These reusable assets are identified by common departmental needs, governed by those departments and are provisioned through distributions and shared/clustered instances of the assets. This model leverages enterprise standards, product owners, departmental clusters, governance and oversight. This model may also leverage distributed technical infrastructure to support solution clusters.
 
−
Examples: FMT accelerators / Product Owner guardrails / Open Source toolkits, distributions, and templates, M365 (MS Teams) – Federated via DCAM tenants.
 
  
−
Pros: Recognizes layered approach of Enterprise Architecture Framework and enables governance of one or many aspects of Business, Information/Data, Application, Technology, Security, and Privacy for reuse by departments with similar business processes or non-functional requirements.
+
It is similar to the regular GC EARB deck template with additional pages added to provide supporting rationale of why your solution needs to be declared as an Enterprise Solution and that you have fulfilled all the necessary requirements to support an enterprise solution.  
  
−
Cons: Although the risk of vendor lock in is mitigated comparted to the Enterprise Service Model, it may be challenging to replace technology components that span multiple departments.
+
* When ready, then look at <u>[[GC_Enterprise_Architecture/Board/Forward_Agenda| forward agenda]]</u> and send the deck along with a request to <u>[mailto:EA.AE@tbs-sct.gc.ca EA team]</u> to schedule a date for GC EARB
−
|
 
−
|-
 
−
|Interoperable
 
−
|Reusable assets are developed by departments using standards and published for provisioning by others. This stand alone, or decentralized option allows departments to implement their own unique assets but publish and consume APIs and Open Source software centrally led guidance and standards.
 
−
Examples: IBM Curam (BDM – Public Cloud-hosted Containterized microservices exposed as APIs)
 
  
−
Pros: Enables reactive solutions to address business processes not shared across departments. Limited risk of vendor lock in.
+
* GC Enterprise Architecture Team will contact you to review and conduct initial assessment with the extended EA team.
  
−
Cons: Limits reuse across departments. Talent supporting technology components in the federated model have fewer opportunities to build skill sets useful across the Enterprise.
 
−
|
 
−
|-
 
−
|Departmental
 
−
|Reusable assets are developed for provisioning within a department or are not reusable at all as there is are no common business capabilities and user journeys.
 
−
This option allows departments to implement one-off, niche services, with reuse within their department or none at all.
 
  
−
Examples: Agriculture Canada SeqDB – Botany, Mycology, and Entomology Collection Management
+
Once GC EARB approve it as an Enterprise Solution, then department needs to ready itself to provide service to other departments, which may include:
 +
* create a MOU / agreement with the subscribing department for funding model and service model
  
−
Pros: Enables maximum flexibility for departments
 
  
−
Cons: Does not easily allow for reuse. Encourages niche skills not portable across the GC
+
== What is needed for Enterprise Solutions to work in the GC? ==
−
|
+
The Enterprise Solutions framework has 3 facets.
−
|}
+
[[File:Framework image.jpg|thumb]]
  
−
== Registry of GC reusable assets ==
 
 
{| class="wikitable"
 
{| class="wikitable"
−
|+Proposed model for registry
+
|+ Three facets
−
!Classification
 
−
!
 
−
!Business capabilities addressed
 
−
!User Journeys addressed
 
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!Source of assett
 
 
|-
 
|-
−
|Centralizated
+
!Governance !! Culture !! Solutions
−
|
 
−
|
 
−
|
 
−
|
 
 
|-
 
|-
−
|
+
|  
−
|asset name
+
*What are the roles and responsibilities <br/> and who decides who fills them?
−
|
+
*What is the financial and funding <br/> model for an enterprise solution?
−
|
+
*Which business capabilities should be <br/> addressed first?
−
|
+
*How will user expectations be addressed?
 +
*What is the path to enterprise-wide adoption?
 +
||
 +
*Is everyone ready to buy-in to enterprise solutions?
 +
*How do we ensure participation?
 +
*How will open and transparent input be gathered?
 +
*What are the mind-set and skills <br> needed to foster an enterprise solution culture?
 +
||
 +
*Which business problem are we solving?
 +
*Who can access the Enterprise Solution?
 +
*What data and technology standards are required?
 +
*Is the implementation secure enough?
 +
*Will it always be reliably online?
 +
|}
 +
 
 +
== The following content is research conducted by the EA team after  December 15, 2020 DM CEPP presentation. ==
 +
 
 +
== Enterprise Solutions Framework Assessment Key Findings ==
 +
 
 +
{| class="wikitable"
 +
|+ Key Findings
 
|-
 
|-
−
|
+
!Governance !! Culture !! Solutions
−
|asset name
 
−
|
 
−
|
 
−
|
 
 
|-
 
|-
−
|Distributed
+
|  
−
|
+
'''''OK -''''' Pilots have been able to describe their solutions using the BCM, identify the business problem, and value proposition to address user needs
−
|
+
 
−
|
+
'''''Issue -''''' Enterprise solution opportunities lack a defined path to advance and as a result tend to fizzle out
−
|
+
 
 +
'''''Issue -''''' Operational enterprise solutions governance and support is at a low maturity level
 +
 
 +
'''''Issue -''''' Departments are not mandated and lack incentives to provide services to other departments, need a dedicated organization for enterprise solutions.
 +
'''''Issue -''''' Cost recovery and appropriation models are adequate for operational costs, but up-front funding is required for initial development and evolution of enterprise solutions.
 +
||
 +
'''''OK -''''' Departments are ready to buy into Enterprise solutions once they exist, but lack of available ready to use solutions result in departments developing their own.
 +
 
 +
'''''Issue -''''' Need dedicated teams of “enterprise” business owners and service providers to develop, operate and evolve enterprise solutions, do we need a Shared Services organization to act as the service provider? Do expand SSC mandate to include applications?
 +
 
 +
'''''Issue -''''' Mandate use and appropriate departmental funds. Define a clear role and responsibility for users to determine needs and for the Business Owners and Service Provider to be accountable.
 +
||
 +
'''''OK -''''' Identifying and developing enterprise solutions is not a problem, focus needs to be on governance and culture
 +
 
 +
'''''OK -''''' Pilots have been able to define the business problem and processes like the concept case and GCEARB are existing tools that can be used
 +
 
 +
'''''OK -''''' Cloud base solutions from public cloud service providers are enabling business owners to envision enterprise solutions but they need technical partnerships from dedicated solution providers to provision IT
 +
|}
 +
 
 +
== Proposed Roles and Responsibilities for Enterprise solutions ==
 +
 
 +
{| class=wikitable
 +
|+ Roles and Responsibilities
 +
! Stakeholders, defines ”who”
 +
| 
 +
Stakeholders in the form of a ‘product board’ determine and validate user needs, prioritize the delivery roadmap and manage the related expenditures.
 +
*business/program representatives from across departments
 +
*sponsors enterprise solution
 +
*identify users
 +
*determine user needs
 +
*consumes
 +
*contributes funds
 
|-
 
|-
−
|
+
! Business Owner, defines ”what”
−
|asset name
+
|  
−
|
+
The Business Owner has overall accountability for delivering on the business outcomes and achieving the benefits that a solution is meant to enable or facilitate.
−
|
+
*Defines the required capabilities and intended business outcomes and benefits
−
|
+
*Serves as sponsor and is accountable for the achievement of the business outcomes and benefits following implementation
 +
*Establishes and maintains governance
 +
*Secures funding and resources and provides oversight
 +
*Consults with and engages stakeholders and other implicated parties to ensure alignment towards delivery
 +
*Reviews and signs-off on key strategic risks
 +
*Authorizes the IT service
 +
*Oversees data stewardship practices at the production solution-level
 +
*Creates roadmap for service or product improvements
 
|-
 
|-
−
|
+
! Service Provider, defines ”how”
−
|asset name
+
|  
−
|
+
The Service Provider operates and manages IT solutions and/or services and provides them to end users.
−
|
+
 
−
|
+
*Responsible on behalf of an organization for requirements definitions, service delivery, security and reliability
−
|-
+
*Implement the requirements
−
|Interoperable
+
*Signs off on platform scope
−
|
+
*Collect data to measure service levels and key performance indicators
−
|
+
*Ensure compliance with standards
−
|
+
*Monitor, test and adjust as required
−
|
+
*Support innovative products and services
−
|-
+
*Conduct security assessments
−
|
 
−
|asset name
 
−
|
 
−
|
 
−
|
 
−
|-
 
−
|
 
−
|asset name
 
−
|
 
−
|
 
−
|
 
−
|-
 
−
|Departmental
 
−
|
 
−
|
 
−
|
 
−
|
 
−
|-
 
−
|
 
−
|asset name
 
−
|
 
−
|
 
−
|
 
−
|-
 
−
|
 
−
|asset name
 
−
|
 
−
|
 
−
|
 
 
|}
 
|}
  
−
== Decision Making Framework for Enterprise Solutions ==
+
== Proposed Governance for Enterprise solutions ==
−
Presented at GC EARB on June 4th, 2020
 
  
−
Under the Policy on Service and Digital, departmental CIO’s are responsible for “submitting to GC EARB, proposals concerned with the design, development, installation and implementation of digital initiatives”. They are also responsible for “adopting, as applicable, '''enterprise solutions within their respective department'''.”[[File:Decision Making Framework.png|alt=Decision Making Framework|thumb|Decision Making Framework]]Decision Making Framework
+
=== '''DM CEPP''' ===
−
Increasingly, a number of departmental digital initiatives propose solutions that address matters with common business capabilities, resulting in a diverse range of applications in operations across the GC IT landscape. TBS has recognized a need to provide assistance to departmental CIO’s to inform decision-making with respect to the '''adoption of enterprise solutions'''.
+
•       Enterprise Business Direction
  
−
The following presentation is the first iteration of a working draft of a decision making framework that will be used as a guide for the adoption of enterprise solutions. The framework will be added to the revised GC EARB presenter template. Please send us your feedback on the decision making framework for enterprise solutions to the [[Mailto:EA.AE@tbs-sct.gc.ca|TBS Enterprise Architecture team]]
+
=== '''Product management board per solution''' ===
 +
•       Cross departmental stakeholder representation
  
−
== The following initiatives endorsed by GC EARB have characteristics of Enterprise Solutions, a re-usable asset ==
+
=== '''GC EARB''' ===
−
This registry of GC Enterprise Solutions are classified in the layers of the EA framework, BIATS.
+
•       Alignment with Enterprise Architecture Framework
  
−
== Business Architecture ==
+
== Draft DM CEPP presentation still to be presented ==
−
GC BCM v2.0 (GC Business Capability Model)
+
 
−
* [https://gcconnex.gc.ca/file/view/45648499/gc-earb-2019-01-24-02a-gc-business-capabilities-model-2-0-pdf GC EARB presentation, 2019-01-19]
+
*<u>[[Media:DMCEPP Enterprise Solutions May 5 2021 GARTNER Updates.pptx|Updates and progress on Enterprise Solution - May 17, 2021]]</u>
−
*[https://gcconnex.gc.ca/file/view/50303103/gcbcm-gcmca-v2-definitions-en-20190617-docx?language=en BCM 2.0 Definition Document]
+
 
−
*[https://gcconnex.gc.ca/file/view/48741424/gc-earb-2019-05-02-04-government-of-canada-business-capability-model-working-group-gc-bcm-v2-pdf?language=en Government of Canada Business Capability Model 2.0, 2019-05-02]
+
== The following initiatives endorsed by GC EARB have characteristics of Enterprise Solutions ==
−
[https://gcconnex.gc.ca/file/view/59833201/gc-earb-2020-01-31-04-cbsa-investing-in-enterprise-capabilities-at-cbsa-pdf?language=en Investing in Enterprise Capabilities at CBSA, 2020-01-31]
+
This registry of GC Enterprise Solutions are classified in the layers of the EA framework
 +
 
 +
=== Business Architecture ===
 +
 
 +
Business Intelligence:
 +
* [[gccollab:file/group/4981487/all|GC Entity License for Business Intelligence, Enterprise Information Intelligence Software Solution (EIISS)]]
 +
 
 +
 
 +
Policy/Standard/Framework/Tools:
 +
* Business Capability Model ([[GC Enterprise Architecture/Business Capability Model|'''GC BCM v2.1''']])
 +
* [https://gcconnex.gc.ca/file/view/59833201/gc-earb-2020-01-31-04-cbsa-investing-in-enterprise-capabilities-at-cbsa-pdf?language=en Investing in Enterprise Capabilities at CBSA, 2020-01-31]
  
−
GC Digital Workspace standards and profiles
 
 
* [https://gcconnex.gc.ca/file/view/61354083/gc-earb-2020-03-02-04-tbs-extensions-to-the-directive-on-service-and-digital-pdf?language=en Extensions to the Directive on Service and Digital]
 
* [https://gcconnex.gc.ca/file/view/61354083/gc-earb-2020-03-02-04-tbs-extensions-to-the-directive-on-service-and-digital-pdf?language=en Extensions to the Directive on Service and Digital]
 
* [https://gcconnex.gc.ca/file/view/55208570/gc-earb-2019-10-31-02-tbs-ssc-pspc-digital-workspace-and-supporting-standards-pptx?language=en Digital Workspace Standards & Profiles. 2019-10-31]
 
* [https://gcconnex.gc.ca/file/view/55208570/gc-earb-2019-10-31-02-tbs-ssc-pspc-digital-workspace-and-supporting-standards-pptx?language=en Digital Workspace Standards & Profiles. 2019-10-31]
−
 
 
* [https://gcconnex.gc.ca/file/view/41548033/gc-earb-2018-02-22-02-open-and-accessible-digital-workspace?language=en Digital Workspace Reference Architecture, 2018-02-22]
 
* [https://gcconnex.gc.ca/file/view/41548033/gc-earb-2018-02-22-02-open-and-accessible-digital-workspace?language=en Digital Workspace Reference Architecture, 2018-02-22]
−
[https://gcconnex.gc.ca/file/view/50359583/gc-earb-2019-06-19-06-tbs-policy-instruments-for-accessible-information-and-communication-technology-ict-pdf?language=en Accessible Information and Communication Technology (ICT), 2019-06-19]
 
  
−
[https://gcconnex.gc.ca/file/view/39873572/gc-earb-2018-06-28-04-a-itsm-standards-pdf?language=en Standard for ITSM Integration, 2018-06-28]
+
* [https://gcconnex.gc.ca/file/view/50359583/gc-earb-2019-06-19-06-tbs-policy-instruments-for-accessible-information-and-communication-technology-ict-pdf?language=en Accessible Information and Communication Technology (ICT), 2019-06-19]
 +
* [https://gcconnex.gc.ca/file/view/39873572/gc-earb-2018-06-28-04-a-itsm-standards-pdf?language=en Standard for ITSM Integration, 2018-06-28]
  
−
== Information Architecture ==
 
−
[https://gcconnex.gc.ca/file/view/61354081/gc-earb-2020-03-02-03-tbs-enterprise-data-standards-pdf?language=en A Framework for Government-Wide Data Governance & Stewardship, 2020-03-02]
 
  
−
[https://gcconnex.gc.ca/file/view/50751211/gc-earb-2019-07-04-05-enterprise-data-update-to-the-enterprise-architecture-review-board-gc-earb-2019-07-04-05-enterprise-data-update-to-the-enterprise-architecture-review-board-pdf?language=en Enterprise Data: Update to the Enterprise Architecture Review Board, 2019-07-04]
+
=== Information Architecture ===
  
−
[https://gcconnex.gc.ca/file/view/47989749/gc-earb-2019-04-04-05-api-store-gc-earb-2019-04-04-05-api-store-pdf?language=en API Store, 2019-04-04]
+
Collaboration Platform:
 +
* [https://gcconnex.gc.ca/file/view/74382563/e-binder-gc-earb-2021-01-28-pdf?language=en gcexchange 2021-01-28]
 +
* [https://gcconnex.gc.ca/file/view/39019386/gc-earb-2018-05-31-06-a-gc-sharepoint-pdf?language=en Enterprise Managed SharePoint service, 2018-05-31]
  
−
[https://gcconnex.gc.ca/file/view/47461751/gc-earb-2019-03-21-05-statistics-canada-modernization-data-analytics-as-a-service-daaas-gc-earb-2019-03-21-05-statistics-canada-modernization-data-analytics-as-a-service-daaas-pdf?language=en Data Analytics as a Service, 2019-03-21]
+
Data Analytics:
 +
* [https://gcconnex.gc.ca/file/view/47461751/gc-earb-2019-03-21-05-statistics-canada-modernization-data-analytics-as-a-service-daaas-gc-earb-2019-03-21-05-statistics-canada-modernization-data-analytics-as-a-service-daaas-pdf?language=en Data Analytics as a Service, 2019-03-21]
  
−
[https://gcconnex.gc.ca/file/view/39110650/gc-earb-2018-05-31-02-gc-data-strategy-pdf?language=en GC Data Strategy, 2018-05-31]
+
Information Management:
 +
* [https://gcconnex.gc.ca/file/view/39019564/gc-earb-2018-05-31-07-a-gcdocs-pdf?language=en GCdocs and GCdocs Managed Service, 2018-05-31]
 +
* [https://wiki.gccollab.ca/GC_Enterprise_Architecture/What%27s_New_in_EA M365 as Systems that manages Information - Pathfinders, 2021-11-18, 2022-01-27]
  
−
[https://gcconnex.gc.ca/file/view/39019380/gc-earb-2018-05-31-03-gc-data-architecture-pdf?language=en Enterprise Data Management and Architecture, 2018-05-31]
+
Policy/Standard/Framework/Strategies/Tools:
 +
* [https://gcconnex.gc.ca/file/view/61354081/gc-earb-2020-03-02-03-tbs-enterprise-data-standards-pdf?language=en A Framework for Government-Wide Data Governance & Stewardship, 2020-03-02]
 +
* [https://gcconnex.gc.ca/file/view/50751211/gc-earb-2019-07-04-05-enterprise-data-update-to-the-enterprise-architecture-review-board-gc-earb-2019-07-04-05-enterprise-data-update-to-the-enterprise-architecture-review-board-pdf?language=en Enterprise Data: Update to the Enterprise Architecture Review Board, 2019-07-04]
 +
* [https://gcconnex.gc.ca/file/view/39110650/gc-earb-2018-05-31-02-gc-data-strategy-pdf?language=en GC Data Strategy, 2018-05-31]
 +
* [https://gcconnex.gc.ca/file/view/39019380/gc-earb-2018-05-31-03-gc-data-architecture-pdf?language=en Enterprise Data Management and Architecture, 2018-05-31]
 +
* [https://gcconnex.gc.ca/file/view/36637344/gc-earb-2018-03-22-10-white-paper-pdf?language=en Data Sovereignty & Public Cloud, 2018-03-22]
  
−
[https://gcconnex.gc.ca/file/view/39019564/gc-earb-2018-05-31-07-a-gcdocs-pdf?language=en GCdocs and GCdocs Managed Service, 2018-05-31]
 
  
−
[https://gcconnex.gc.ca/file/view/36637344/gc-earb-2018-03-22-10-white-paper-pdf?language=en Data Sovereignty & Public Cloud, 2018-03-22]
+
=== Application Architecture ===
  
−
[https://www.canada.ca/en/government/system/digital-government/digital-government-innovations/enabling-interoperability.html Enabling interoperability]
+
ATIP:
 +
* [https://gcconnex.gc.ca/file/view/46116279/gc-earb-2019-02-07-02a-access-to-information-and-privacy-online-portal-pdf?language=en ATIP Online Request Service (AORS), 2019-02-07]
  
−
CDXP
+
Asset Management
−
* [https://gcconnex.gc.ca/file/view/36256056/gc-earb-2018-03-08-03-x-roads-update?language=en GC Interoperability: X-Roads Update and Digital Exchange, 2018-03-08]
+
* [https://gcconnex.gc.ca/file/view/41654269/gc-earb-2018-08-30-03-asset-discovery-inventory-management-pdf-gc-earb-2018-08-30-03-a-asset-discovery-inventory-management-pdf?language=en Asset Discovery & Inventory Management. 2019-08-30]
−
* [https://gcconnex.gc.ca/file/view/41544875/gc-earb-2017-11-30-04-gc-interoperability-platform-api-strategy?language=en GC API for Interoperability]
 
−
* [https://www.canada.ca/en/government/system/digital-government/modern-emerging-technologies/government-canada-standards-apis.html Government of Canada Standards on APIs]
 
−
[https://www.gcpedia.gc.ca/gcwiki/images/6/6a/GC_EARB_2017-11-09_Record_of_Discussion.pdf Grants and Contributions, 2017-11-09]
 
  
−
== Application Architecture ==
+
Case Management:
−
[https://gcconnex.gc.ca/file/view/66311608/gc-earb-2020-07-02-02-csps-ngdle-pdf?language=en Canada School of Public Service – Next Generation Digital Learning Environment, 2020-07-02]
+
* [https://gcconnex.gc.ca/file/view/52272014/gc-earb-2019-08-22-02-gc-case-gc-earb-2019-08-22-02-gc-case-pdf?language=en GCcase Cloud Enterprise platform for Case Management, 2019-08-22]
−
 
+
* [https://gcconnex.gc.ca/file/view/39898395/gc-earb-2018-06-28-06-a-gccase-pdf?language=en GCcase Service catalogue,2018-06-28]
−
[https://gcconnex.gc.ca/file/view/65557445/gc-earb-2020-06-18-02-pspc-isst-follow-up-to-june-18-2020-gc-earb-pdf?language=en Public Services and Procurement Canada (PSPC) Industrial Security Systems Transformation (ISST) Project GC EARB – 2020-06-18]
+
* [https://gcconnex.gc.ca/file/view/36167160/gc-earb-2018-03-08-02-scms-pdf?language=en Shared Case Management Solution (SCMS), 2018-03-08]
  
−
[https://gcconnex.gc.ca/file/view/65166466/gc-earb-2020-06-04-03-cse-hr-and-pay-for-heightened-security-departments-pdf?language=en Communications Security Establishment – NextGen HR and Pay for High Security Organizations - 2020--06-04]
+
Contact Centre:
 +
* [https://gcconnex.gc.ca/file/view/78130795/e-binder-gc-earb-2021-04-08-pdf?language=en SSC – Contact Center Modernization Update, 2021-04-08]
  
−
Digital Comptrollership Program (formerly Financial Management Transformation)
+
Finance:
 +
* [https://gcconnex.gc.ca/file/view/73846560/e-binder-gc-earb-2021-01-14-pdf?language=en TBS – TeamMate+ Enterprise Initiative, 2021-01-14]
 
* [https://gcconnex.gc.ca/file/view/62708927/gc-earb-2020-04-09-02-tbs-fmt-presentation-pptx?language=en FMT Coordinated Model and GC Digital Core, 2020-04-09]
 
* [https://gcconnex.gc.ca/file/view/62708927/gc-earb-2020-04-09-02-tbs-fmt-presentation-pptx?language=en FMT Coordinated Model and GC Digital Core, 2020-04-09]
−
* [[gccollab:file/group/4981487/all|GC Entity License for Business Intelligence, Enterprise Information Intelligence Software Solution (EIISS)]]
 
−
*[https://gcconnex.gc.ca/file/view/62634388/gc-earb-2020-04-09-03-pspc-sap-moving-forward-pptx?language=en PSPC SAP Moving Forward (to SAP S/4HANA) Project, 2020-04-09]
 
−
*[https://gcconnex.gc.ca/file/view/31596019/gc-earb-2017-10-12-04-financial-management-transformation-pptx?language=en Financial Management Transformation (Endorsement of SAP software for OCG)]
 
−
*[https://gcconnex.gc.ca/file/view/41545659/gc-earb-2018-01-12-04-aafc-sap-hana-licenses?language=en SAP Hana licenses (initially for AAFC)]
 
−
*[https://gcconnex.gc.ca/file/view/41546452/gc-earb-2018-01-24-05-cbsa-sap-hana-licenses?language=en CBSA SAP HANA]
 
−
*[https://www.gcpedia.gc.ca/gcwiki/images/6/6a/GC_EARB_2017-11-09_Record_of_Discussion.pdf Grants and Contributions, 2017-11-09]
 
−
[https://gcconnex.gc.ca/file/view/62317661/gc-earb-2020-03-26-03-nrcan-canadian-geospatial-platform-pdf?language=en NRCan – Canadian Geospatial Platform (Federal Geospatial Platform), 2020-03-26]
 
  
−
[https://gcconnex.gc.ca/file/view/61354090/gc-earb-2020-03-02-06-ssc-enterprise-itsm-tool-pdf?language=en SSC IT Service Management Tool Project (Service Management Transformation Program), 2020-03-02]
+
* [https://gcconnex.gc.ca/file/view/62634388/gc-earb-2020-04-09-03-pspc-sap-moving-forward-pptx?language=en PSPC SAP Moving Forward (to SAP S/4HANA) Project, 2020-04-09]
 +
* [https://gcconnex.gc.ca/file/view/31596019/gc-earb-2017-10-12-04-financial-management-transformation-pptx?language=en Financial Management Transformation (Endorsement of SAP software for OCG)]
 +
* [https://gcconnex.gc.ca/file/view/41545659/gc-earb-2018-01-12-04-aafc-sap-hana-licenses?language=en SAP Hana licenses (initially for AAFC)]
 +
* [https://gcconnex.gc.ca/file/view/41546452/gc-earb-2018-01-24-05-cbsa-sap-hana-licenses?language=en CBSA SAP HANA]
 +
* [https://gcconnex.gc.ca/file/view/47455640/gc-earb-2019-03-21-02-gartner-assessment-of-cra-cbsa-sap-strategy-finance-and-hcm-benchmarks-to-support-cas-path-forward-pdf?language=en Gartner Assessment of CRA/CBSA SAP Strategy, 2019-03-21]
  
−
[https://gcconnex.gc.ca/file/view/59227335/gc-earb-2020-01-17-03-stats-canada-drupal-reference-cloud-architecture-pptx?language=en Statistics Canada cloud architecture for Drupal, GC reference architecture for the GC, 2020-01-17]
+
Grants & Contributions:
 +
* [https://www.gcpedia.gc.ca/gcwiki/images/6/6a/GC_EARB_2017-11-09_Record_of_Discussion.pdf Grants and Contributions, 2017-11-09]
 +
* [https://gcconnex.gc.ca/file/view/55246378/gc-earb-2019-11-14-06-nserc-sshrc-cihr-tri-agency-grants-management-solution-initiative-pdf?language=en NSERC/SSHRC/CIHR – Tri-Agency Grants Management Solution, 2019-11-14]
 +
* ISED Canadian Digital Adoption Program, 2021-07-29
 +
* NRCAN - Greener Homes Program, 2021-05-06
 +
* NRCAN - 2 Billion Trees Portal, 2021-10-07
 +
* AAFC - GC Digital Platform, 2019-03-07
  
−
[https://gcconnex.gc.ca/file/view/55246378/gc-earb-2019-11-14-06-nserc-sshrc-cihr-tri-agency-grants-management-solution-initiative-pdf?language=en NSERC/SSHRC/CIHR – Tri-Agency Grants Management Solution, 2019-11-14]
+
Geospatial:
 +
* [https://gcconnex.gc.ca/file/view/62317661/gc-earb-2020-03-26-03-nrcan-canadian-geospatial-platform-pdf?language=en NRCan – Canadian Geospatial Platform (Federal Geospatial Platform), 2020-03-26]
 +
* [https://gcconnex.gc.ca/file/view/69066613/impact-assessment-and-cumulative-effects-related-systems?language=en Multi Department Impact Assessment and Cumulative Effects Related Systems]
  
−
[https://gcconnex.gc.ca/file/view/53665633/gc-earb-2019-10-03-02-open-source-standards-and-whitepaper-gc-earb-2019-10-03-02-open-source-standards-and-whitepaper-pdf?language=en Open Source Standards and Whitepaper, 2019-10-03]
+
Human Resources:
 +
* [https://gcconnex.gc.ca/file/view/73156556/e-binder-gc-earb-2020-12-17-pdf?language=en CSE – Next Gen HR and Pay for Heightened Security Departments - Follow up, 2020-12-17]
 +
* [https://gcconnex.gc.ca/file/view/65166466/gc-earb-2020-06-04-03-cse-hr-and-pay-for-heightened-security-departments-pdf?language=en CSE – NextGen HR and Pay for High Security Organizations - 2020-06-04]
 +
* [https://gcconnex.gc.ca/file/view/69309200/e-binder-gc-earb-2020-09-24-pdf?language=en PSPC – Next Generation Travel Project, 2020-09-24]
  
−
GCcase
+
Interoperability:
−
* [https://gcconnex.gc.ca/file/view/52272014/gc-earb-2019-08-22-02-gc-case-gc-earb-2019-08-22-02-gc-case-pdf?language=en GCcase Cloud Enterprise platform for Case Management, 2019-08-22]
+
* [https://gcconnex.gc.ca/file/view/69847359/e-binder-gc-earb-2020-10-08-gc-connex-pdf?language=en TBS – OneGC Platform, 2020-10-08]
  
−
* [https://gcconnex.gc.ca/file/view/39898395/gc-earb-2018-06-28-06-a-gccase-pdf?language=en GCcase Service catalogue,2018-06-28] 
+
* [https://www.canada.ca/en/government/system/digital-government/digital-government-innovations/enabling-interoperability.html Enabling interoperability]
−
* [https://gcconnex.gc.ca/file/view/36167160/gc-earb-2018-03-08-02-scms-pdf?language=en Shared Case Management Solution (SCMS), 2018-03-08] 
 
−
[https://gcconnex.gc.ca/file/view/50359599/gc-earb-2019-06-19-02-canada-ca-search-engine-pdf?language=en Canada.ca Search Engine, 2019-06-19]
 
  
−
GC Mainframe Strategy, 2019-06-19
+
* [https://gcconnex.gc.ca/file/group/29755185/all#77431818 TBS – Application Programme Interface (API)-First Patterns for Platform as a Service (PaaS), 2021-03-25]
−
* [https://gcconnex.gc.ca/file/view/50359589/gc-earb-2019-06-19-04-gc-mainframe-strategy-pdf?language=en GC Mainframe Strategy report]  
+
* [https://gcconnex.gc.ca/file/view/47989749/gc-earb-2019-04-04-05-api-store-gc-earb-2019-04-04-05-api-store-pdf?language=en API Store, 2019-04-04]
 +
* [https://gcconnex.gc.ca/file/view/36256056/gc-earb-2018-03-08-03-x-roads-update?language=en GC Interoperability: X-Roads Update and Digital Exchange, 2018-03-08]
 +
* [https://gcconnex.gc.ca/file/view/41544875/gc-earb-2017-11-30-04-gc-interoperability-platform-api-strategy?language=en GC API for Interoperability]
 +
* [https://www.canada.ca/en/government/system/digital-government/modern-emerging-technologies/government-canada-standards-apis.html Government of Canada Standards on APIs]
  
−
* [https://gcconnex.gc.ca/file/view/50359588/gc-earb-2019-06-19-04a-gc-mainframe-strategy-pdf?language=en GC Mainframe Strategy presentation]
+
Jobs / Talent Management:
−
[https://gcconnex.gc.ca/file/view/48741437/gc-earb-2019-05-02-10a-pspc-eprocurement-solution-pdf?language=en eProcurement Solution, 2019-05-02]
+
* [https://gcconnex.gc.ca/file/view/79247716/e-binder-gc-earb-2021-04-22-pdf?language=en PSC – GC Jobs Transformation (GCJT), 2021-04-22]
 +
* [https://gcconnex.gc.ca/file/view/43500042/gc-earb-2018-11-01-04-updated-vidcruiter-pdf?language=en VidCruiter SaaS, 2018-11-18]
 +
* [https://gcconnex.gc.ca/file/view/40247202/gc-earb-2018-07-12-06-c-talent-cloud-earb-pdf?language=en Talent Cloud, 2018-07-12]
  
−
[https://gcconnex.gc.ca/file/view/47455640/gc-earb-2019-03-21-02-gartner-assessment-of-cra-cbsa-sap-strategy-finance-and-hcm-benchmarks-to-support-cas-path-forward-pdf?language=en Gartner Assessment of CRA/CBSA SAP Strategy, 2019-03-21]
+
Learning / Training:
 +
* [https://gcconnex.gc.ca/file/view/73846560/e-binder-gc-earb-2021-01-14-pdf?language=en CSPS – Next Generation Digital Learning Environment - Follow up, 2021-01-14]
 +
* [https://gcconnex.gc.ca/file/view/66311608/gc-earb-2020-07-02-02-csps-ngdle-pdf?language=en CSPS – Next Generation Digital Learning Environment, 2020-07-02]
  
−
[https://gcconnex.gc.ca/file/view/46116279/gc-earb-2019-02-07-02a-access-to-information-and-privacy-online-portal-pdf?language=en ATIP Online Request Service (AORS), 2019-02-07]
+
Project & Portfolio Management:
 +
* [https://gcconnex.gc.ca/file/view/39019382/gc-earb-2018-05-31-04-a-gc-ppm-clarity-pdf?language=en Project and Portfolio Management (GC PPM), 2018-05-31]
  
−
[https://gcconnex.gc.ca/file/view/43500042/gc-earb-2018-11-01-04-updated-vidcruiter-pdf?language=en VidCruiter SaaS, 2018-11-18]
+
Procurement:
 +
* [https://gcconnex.gc.ca/file/view/48741437/gc-earb-2019-05-02-10a-pspc-eprocurement-solution-pdf?language=en eProcurement Solution, 2019-05-02]
  
−
[https://gcconnex.gc.ca/file/view/69066613/impact-assessment-and-cumulative-effects-related-systems?language=en Multi Department Impact Assessment and Cumulative Effects Related Systems]
+
Security Clearance:
 +
* [https://gcconnex.gc.ca/file/view/65557445/gc-earb-2020-06-18-02-pspc-isst-follow-up-to-june-18-2020-gc-earb-pdf?language=en Public Services and Procurement Canada (PSPC) Industrial Security Systems Transformation (ISST) Project GC EARB – 2020-06-18]
  
−
[https://gcconnex.gc.ca/file/view/41985262/gc-earb-2018-09-13-03-open-first-whitepaper-pdf?language=en Open First Whitepaper, 2018-09-13]
+
Service Management:
 +
* [https://gcconnex.gc.ca/file/view/61354090/gc-earb-2020-03-02-06-ssc-enterprise-itsm-tool-pdf?language=en SSC IT Service Management Tool Project (Service Management Transformation Program), 2020-03-02]
  
−
[https://gcconnex.gc.ca/file/view/41654269/gc-earb-2018-08-30-03-asset-discovery-inventory-management-pdf-gc-earb-2018-08-30-03-a-asset-discovery-inventory-management-pdf?language=en Asset Discovery & Inventory Management. 2019-08-30]
+
Search:
 +
* [https://gcconnex.gc.ca/file/view/50359599/gc-earb-2019-06-19-02-canada-ca-search-engine-pdf?language=en Canada.ca Search Engine, 2019-06-19]
  
−
[https://gcconnex.gc.ca/file/view/40247202/gc-earb-2018-07-12-06-c-talent-cloud-earb-pdf?language=en Talent Cloud, 201-07-12]
+
Policy/Standard/Framework/Strategies/Tools:
 +
* [https://gcconnex.gc.ca/file/view/78130795/e-binder-gc-earb-2021-04-08-pdf?language=en SSC/TBS – Government of Canada Mainframe Landscape & Strategy Update, 2021-04-08]
 +
* [https://gcconnex.gc.ca/file/view/50359589/gc-earb-2019-06-19-04-gc-mainframe-strategy-pdf?language=en GC Mainframe Strategy report, 2019-06-19]
 +
* [https://gcconnex.gc.ca/file/view/50359588/gc-earb-2019-06-19-04a-gc-mainframe-strategy-pdf?language=en GC Mainframe Strategy presentation]
 +
* Open Source Standards and Whitepaper, 2019-10-03
 +
* [https://gcconnex.gc.ca/file/view/41985262/gc-earb-2018-09-13-03-open-first-whitepaper-pdf?language=en Open First Whitepaper, 2018-09-13]
  
−
[https://gcconnex.gc.ca/file/view/39019386/gc-earb-2018-05-31-06-a-gc-sharepoint-pdf?language=en Enterprise Managed SharePoint service, 2018-05-31]
 
  
−
[https://gcconnex.gc.ca/file/view/39019382/gc-earb-2018-05-31-04-a-gc-ppm-clarity-pdf?language=en Project and Portfolio Management (GC PPM), 2018-05-31]
+
=== Technology Architecture ===
−
== Technology Architecture ==
 
−
[https://gcconnex.gc.ca/file/view/65557446/gc-earb-2020-06-18-03-summary-of-split-tunneling-requests-pdf?language=en TBS – Process and status of Split Tunneling requests, 2020-06-18]
 
  
−
[https://gcconnex.gc.ca/file/view/62328195/gc-earb-2020-03-26-04-ssc-dcc-network-and-security-design-pdf?language=en Digital Communications and Collaboration (DCC): Network and Security Design Principles, 2020-03-26]
+
Access:
 +
* [https://gcconnex.gc.ca/file/view/79247716/e-binder-gc-earb-2021-04-22-pdf?language=en SSC - Network Device Authentication (NDA) Project, SSC - Endpoint Vulnerability Awareness and Security (EVAS), SSC – Security Information and Event Management (SIEM), SSC - Secure Remote Access Migration (SRAM), 2021-04-22]
  
−
[https://gcconnex.gc.ca/file/view/59833196/gc-earb-2020-01-31-02-tbs-ssc-readiness-and-prioritization-for-cxp-connectivity-pdf?language=en Cloud eXchange Point (CXP) readiness process, 2020-01-31]
+
Cloud:
 +
* [https://gcconnex.gc.ca/file/view/59227335/gc-earb-2020-01-17-03-stats-canada-drupal-reference-cloud-architecture-pptx?language=en Statistics Canada cloud architecture for Drupal, GC reference architecture for the GC, 2020-01-17]
 +
* [https://gcconnex.gc.ca/file/view/59833196/gc-earb-2020-01-31-02-tbs-ssc-readiness-and-prioritization-for-cxp-connectivity-pdf?language=en Cloud eXchange Point (CXP) readiness process, 2020-01-31]
 +
* [https://gcconnex.gc.ca/file/view/56894279/gc-earb-2019-12-05-06-ssc-secure-close-enablement-pdf?language=en SCED and A unified, consolidated, and regionalized hub strategy for interconnectivity to and from the GC infrastructure, 2019-12-05]
 +
* [https://gcconnex.gc.ca/file/view/67560193/gc-earb-2020-07-30-02-ssc-casb-pilot-architecture-pdf?language=en SSC Cloud Access Security Broker (CASB) service, 2020-07-30]
 +
* [https://cloud-broker.canada.ca/s/?language=en_CA Government of Canada Cloud Brokering Services]
 +
* [https://gcconnex.gc.ca/file/view/45648501/gc-earb-2019-01-24-03-overall-cloud-program-pdf?language=en Overall Cloud Program, 2019-01-24]
 +
* [[GC_Cloud_Infocentre|Cloud Infocentre, Everything you need to know for Cloud & DevOps]]
 +
* [https://gcconnex.gc.ca/file/view/58109995/gc-earb-2019-12-19-02-gc-cloud-enablement-cloud-connection-patterns-pptx?language=en GC Cloud Enablement: Cloud Connection Patterns, 2019-12-19]
  
−
[https://gcconnex.gc.ca/file/view/58109995/gc-earb-2019-12-19-02-gc-cloud-enablement-cloud-connection-patterns-pptx?language=en GC Cloud Enablement: Cloud Connection Patterns, 2019-12-19]
+
Device:
 +
* [https://gcconnex.gc.ca/file/view/73156556/e-binder-gc-earb-2020-12-17-pdf?language=en SSC – Government of Canada Smart Phone for Classified (SPfC) Project, 2020-12-17]
 +
* [https://gcconnex.gc.ca/file/view/50167121/gc-earb-2019-06-13-03-enterprise-mobile-device-management-emdm-evolution-gc-earb-2019-06-13-03-enterprise-mobile-device-management-emdm-evolution-pdf?language=en Enterprise Mobile Device Management, 2019-06-13]
 +
* [https://gcconnex.gc.ca/file/view/62328195/gc-earb-2020-03-26-04-ssc-dcc-network-and-security-design-pdf?language=en Digital Communications and Collaboration (DCC): Network and Security Design Principles, 2020-03-26]
 +
* [https://gcconnex.gc.ca/file/view/55246371/gc-earb-2019-11-14-04-digital-communication-and-collaborations-pdf?language=en Digital Communications and Collaboration (DCC), 2019-11-14]
  
−
[https://gcconnex.gc.ca/file/view/56894279/gc-earb-2019-12-05-06-ssc-secure-close-enablement-pdf?language=en SCED and A unified, consolidated, and regionalized hub strategy for interconnectivity to and from the GC infrastructure, 2019-12-05]
+
Infrastructure:
 +
* [https://gcconnex.gc.ca/file/view/73156556/e-binder-gc-earb-2020-12-17-pdf?language=en SSC – Government of Canada Secret Infrastructure (GCSI) Expansion Project, 2020-12-17]
  
−
[https://gcconnex.gc.ca/file/view/55246371/gc-earb-2019-11-14-04-digital-communication-and-collaborations-pdf?language=en Digital Communications and Collaboration (DCC), 2019-11-14]
+
Split Tunnel:
 +
* [https://gcconnex.gc.ca/file/view/65557446/gc-earb-2020-06-18-03-summary-of-split-tunneling-requests-pdf?language=en TBS – Process and status of Split Tunneling requests, 2020-06-18]
  
−
[https://gcconnex.gc.ca/file/view/50167121/gc-earb-2019-06-13-03-enterprise-mobile-device-management-emdm-evolution-gc-earb-2019-06-13-03-enterprise-mobile-device-management-emdm-evolution-pdf?language=en Enterprise Mobile Device Management, 2019-06-13]
+
Policy/Standard/Framework/Strategies/Tools:
 +
* [https://gcconnex.gc.ca/file/group/29755185/all#75734784 SSC – Network Modernization Strategy, 2021-02-25]
  
−
Cloud
 
−
* [https://cloud-broker.canada.ca/s/?language=en_CA Government of Canada Cloud Brokering Services]
 
−
* [https://gcconnex.gc.ca/file/view/45648501/gc-earb-2019-01-24-03-overall-cloud-program-pdf?language=en Overall Cloud Program, 2019-01-24]
 
−
*[[:en:GC_Cloud_Infocentre|Cloud Infocentre, Everything you need to know for Cloud & DevOps]]
 
−
[https://gcconnex.gc.ca/file/view/67560193/gc-earb-2020-07-30-02-ssc-casb-pilot-architecture-pdf?language=en SSC Cloud Access Security Broker (CASB) service, 2020-07-30]
 
  
−
== Security Architecture and Privacy ==
+
=== Security Architecture and Privacy ===
−
[https://gcconnex.gc.ca/file/view/59833198/gc-earb-2020-01-31-03-tbs-cccs-enhancing-email-security-with-dmarc-pdf?language=en Enhancing email security with Domain-based Message Authentication, Reporting & Conformance (DMARC)., 2020-01-31]
 
  
−
[https://gcconnex.gc.ca/file/view/53045700/gc-earb-2019-09-19-05-digital-credential-and-access-management-gc-earb-2019-09-19-05-digital-credential-and-access-management-pdf?language=en Digital Credential and Access Management, 2019-09-19]
+
Electronic Security:
 +
* [https://gcconnex.gc.ca/file/view/71576468/ebinder-gc-earb-2020-11-19-pdf?language=en PSPC – Electronic Security System, 2020-11-19]
  
−
[https://gcconnex.gc.ca/file/view/55093711/gc-earb-2019-09-19-02-enabling-secure-access-to-protected-b-cloud-services-pdf?language=en Enabling Secure Access to Protected B Cloud Services, 2019-09-19]
+
Email Security:
 +
* [https://gcconnex.gc.ca/file/view/59833198/gc-earb-2020-01-31-03-tbs-cccs-enhancing-email-security-with-dmarc-pdf?language=en Enhancing email security with Domain-based Message Authentication, Reporting & Conformance (DMARC)., 2020-01-31]
  
−
[https://gcconnex.gc.ca/file/view/50751216/gc-earb-2019-07-04-04-cyber-security-digital-identity-reference-architecture-gc-earb-2019-07-04-04-cyber-security-digital-identity-reference-architecture-pdf?language=en Cyber Security Digital Identity Reference Architecture, 2019-07-04]
+
Identity & Access Management
 +
* [https://gcconnex.gc.ca/file/view/50751216/gc-earb-2019-07-04-04-cyber-security-digital-identity-reference-architecture-gc-earb-2019-07-04-04-cyber-security-digital-identity-reference-architecture-pdf?language=en Cyber Security Digital Identity Reference Architecture, 2019-07-04]
 +
* [https://gcconnex.gc.ca/file/download/75092467 SSC - ICAS 2Key Implementation, 2020-02-11]
 +
* [https://gcconnex.gc.ca/file/view/74382563/e-binder-gc-earb-2021-01-28-pdf?language=en TC/TBS – e-Signature Service Standing Offer Procurement, 2021-01-28]
 +
* [https://gcconnex.gc.ca/file/view/53045700/gc-earb-2019-09-19-05-digital-credential-and-access-management-gc-earb-2019-09-19-05-digital-credential-and-access-management-pdf?language=en Digital Credential and Access Management, 2019-09-19]
 +
* [https://gcconnex.gc.ca/file/view/55093711/gc-earb-2019-09-19-02-enabling-secure-access-to-protected-b-cloud-services-pdf?language=en Enabling Secure Access to Protected B Cloud Services, 2019-09-19]
 +
* [https://gcconnex.gc.ca/file/view/48741435/gc-earb-2019-05-02-09-sign-in-canada-way-forward-pdf?language=en Sign IN Canada Way Forward, 2019-05-02]
 +
* [https://gcconnex.gc.ca/file/view/48741434/gc-earb-2019-05-02-08-gc-earb-verified-me-poc-overview-pdf?language=en Verified.Me POC, 2019-05-02]
 +
* [https://gcconnex.gc.ca/file/view/48741438/gc-earb-2019-05-02-07-myalberta-digital-identity-madi-pilot-pdf?language=en MyAlberta Digital Identity, MADI-2019-05-02]
 +
* [https://gcconnex.gc.ca/file/view/45223921/gc-earb-2019-01-10-03-update-of-the-gc-digital-identity-strategy-pdf?language=en Update of the GC Digital Identity Strategy, 2019-01-10]
 +
* [https://www.gcpedia.gc.ca/wiki/ICAM#GC_ICAM_Reference_Framework ICAM]
  
−
[https://gcconnex.gc.ca/file/view/48741427/gc-earb-2019-05-02-06-pan-canadian-trust-framework-update-pdf?language=en Pan-Canadian Trust Framework, 2019-05-02]
+
Policy/Standard/Framework/Strategies/Tools:
 +
* [https://gcconnex.gc.ca/file/view/48741427/gc-earb-2019-05-02-06-pan-canadian-trust-framework-update-pdf?language=en Pan-Canadian Trust Framework, 2019-05-02]
 +
* [https://gcconnex.gc.ca/file/view/36167163/gc-earb-2018-03-08-04-https-everywhere-pdf?language=en HTTPS Everywhere” Standard, 2018-03-08]
  
−
[https://gcconnex.gc.ca/file/view/48741435/gc-earb-2019-05-02-09-sign-in-canada-way-forward-pdf?language=en Sign IN Canada Way Forward, 2019-05-02]
+
== [[Archived Enterprise Solutions material]] ==
  
−
[https://gcconnex.gc.ca/file/view/48741434/gc-earb-2019-05-02-08-gc-earb-verified-me-poc-overview-pdf?language=en Verified.Me POC, 2019-05-02]
 
  
−
[https://gcconnex.gc.ca/file/view/48741438/gc-earb-2019-05-02-07-myalberta-digital-identity-madi-pilot-pdf?language=en MyAlberta Digital Identity, MADI-2019-05-02]
+
== List of Enterprise Solutions from 2017 ==
 +
'''PSPC'''
  
−
[https://gcconnex.gc.ca/file/view/45223921/gc-earb-2019-01-10-03-update-of-the-gc-digital-identity-strategy-pdf?language=en Update of the GC Digital Identity Strategy, 2019-01-10]
+
* GCdocs
 +
* Shared Case Management
 +
* BuyandSell.ca
 +
* Termium
 +
* eProcurement Solution
 +
* National Service Call Centre
 +
* WebEx
 +
* Shared Travel Services
 +
* Phoenix
 +
* myGCHR
 +
* Compensation Web Apps
  
−
[https://gcconnex.gc.ca/file/view/36167163/gc-earb-2018-03-08-04-https-everywhere-pdf?language=en HTTPS Everywhere” Standard, 2018-03-08]
+
'''CSPS'''
  
−
== Last update on 2020-08-04 ==
+
* Integrated Learning Management System / Gccampus
−
{| class="wikitable sortable"
 
−
|+Updates completed from the following GC EARB meetings
 
−
!2020
 
−
!2019
 
−
!2018
 
−
|-
 
−
|2020-01-17
 
−
|2019-01-10
 
−
|2018-03-08
 
−
|-
 
−
|2020-01-31
 
−
|2019-01-24
 
−
|2018-03-22
 
−
|-
 
−
|2020-03-02
 
−
|2019-02-07
 
−
|2018-04-05
 
−
|-
 
−
|2020-03-26
 
−
|2019-03-07
 
−
|2018-04-26
 
−
|-
 
−
|2020-04-09
 
−
|2019-03-21
 
−
|2018-05-10
 
−
|-
 
−
|2020-04-23
 
−
|2019-04-04
 
−
|2018-05-18
 
−
|-
 
−
|2020-05-07
 
−
|2019-05-02
 
−
|2018-05-31
 
−
|-
 
−
|2020-06-04
 
−
|2019-06-13
 
−
|2018-06-14
 
−
|-
 
−
|2020-06-18
 
−
|2019-06-19
 
−
|2018-06-28
 
−
|-
 
−
|2020-07-02
 
−
|2019-07-04
 
−
|2018-07-12
 
−
|-
 
−
|2020-07-16
 
−
|2019-07-25
 
−
|2018-08-30
 
−
|-
 
−
|2020-07-30
 
−
|2019-08-22
 
−
|2018-09-13
 
−
|-
 
−
|
 
−
|2019-09-19
 
−
|2018-09-27
 
−
|-
 
−
|
 
−
|2019-10-03
 
−
|2018-09-27
 
−
|-
 
−
|
 
−
|2019-10-31
 
−
|2018-10-19
 
−
|-
 
−
|
 
−
|2019-11-14
 
−
|2018-11-01
 
−
|-
 
−
|
 
−
|2019-12-05
 
−
|2018-11-15
 
−
|-
 
−
|
 
−
|2019-12-19
 
−
|2018-11-29
 
−
|-
 
−
|
 
−
|
 
−
|2018-12-13
 
−
|}
 
  
−
== Archived reference material used to develop the thinking above ==
+
'''TBS'''
  
−
== Branding ==
+
* [https://gcconnex.gc.ca/file/view/45648499/gc-earb-2019-01-24-02a-gc-business-capabilities-model-2-0-pdf?language=en GC EARB presentation, 2019-01-19]
−
'''Current:'''
+
* [https://gcconnex.gc.ca/file/view/50303099/gcbcm-gcmca-v2-visualmodel-20190617-en-pdf?language=en GC BCM 2.0 Model]
 +
* [https://gcconnex.gc.ca/file/view/50303103/gcbcm-gcmca-v2-definitions-en-20190617-docx?language=en GC BCM 2.0 Definition Document]
 +
* [https://gcconnex.gc.ca/file/view/48741424/gc-earb-2019-05-02-04-government-of-canada-business-capability-model-working-group-gc-bcm-v2-pdf?language=en Government of Canada Business Capability Model 2.0, 2019-05-02]
 +
* Financial management transformation
 +
* GCTools
 +
* Project & portfolio management (IT Plan, APM, IT expenditures, Project Oversight, Business Services)
 +
* Callipers
 +
* Executive Talent Management System
 +
* Public Service Performance Management
 +
* TBS Application Portal
 +
* GC Interoperability Platform
 +
* Enterprise Grants & Contributions System
 +
* Wellness Productivity System
 +
* Identity Credential and Access Management System
 +
* Credential Broker Services
 +
* Internal Credential Management
 +
* Open Government Portal
 +
* Access to Information Portal
 +
* Talent Cloud
  
−
Enterprise Solutions
+
'''PSC'''
  
−
'''Alternatives:'''
+
* Jobs.gc.ca
  
−
Re-usability
+
'''ESDC'''
  
−
Re-usable assets
+
* [https://gcconnex.gc.ca/file/view/38370966/ceai-gc-2018-05-10-02-12-presentation-de-edsc-pdf?language=en Canada.ca, 2018-05-10]
  
−
Enterprise Services
+
'''SSC'''
  
−
Enterprise Capabilities
+
* Email
 +
* GCSRA
 +
* GCSI
 +
* GEDS
 +
* GCKey
  
−
Enterprise Shared Services
+
@fr|
 +
Traduction en cours...
 +
== Le contenu suivant est un résumé de la présentation du CEPP du DM du 15 décembre 2020. ==
 +
*<u>[[Media:DMCEPP EnterpriseSolutions Dec 15 20 v3.pptx|Avançant les Solutions d’Intégrée ]]</u>
  
−
Enterprise-wide initiatives
+
== Qu’est-ce que l’Entreprise? ==
 +
L’entreprise est généralement définie comme « une organisation » ou une « unité organisationnelle ».
  
−
Centralized solutions/services
+
Dans le GC, le terme « entreprise » fait référence à une approche holistique pan gouvernementale.
  
−
Enterprise or shared IT solutions, assets, and services.     
+
Une approche d’entreprise peut être appliquée à diverses facettes, telles que la gouvernance, les solutions, les normes et la culture.
  
−
== DRAFT: Framework for Enterprise Solutions Options ==
+
== Définition des Solutions d’Entreprise ==
−
'''JOHN to update!''' 
+
Les solutions d’entreprise sont des actifs internes et externes du gouvernement du Canada qui peuvent être réutilisés dans et entre plusieurs parties de l’organisation.  
−
 
 
−
Enterprise Solutions may be governed using three general models that provide relative advantages in terms of addressing technical debt, minimizing total cost of ownership, maximizing use of talent, maximizing consistency of technology and business processes, and optimizing infrastructure. 
 
−
{| class="wikitable"
 
−
|+
 
−
!Model
 
−
!Illustration
 
−
|-
 
−
|'''Enterprise Service Provider Model.''' This model provides all services to the entire Enterprise in a consolidated manner, governed by a centralized authority, and is fully integrated across all instances. It maximizes utility of major investments which address common business needs, have Enterprise-wide scope, long durations, and require participation from all departments and agencies.  
 
  
−
'''Pros''': Enables cohesive, horizontal integration across Enterprise to enables consistent frictionless utilization by stakeholders and administration. Maximizes  consistency of technology.  
+
== Pourquoi se Concentrer sur les Solutions d’Entreprise? ==
 +
Pour « fonctionner comme un seul homme » et faire progresser le mandat du CEPP, nous proposons de mettre l’accent sur les solutions d’entreprise définies par les capacités opérationnelles.
  
−
'''Cons''': Increases risk of vendor lock in. Does not allow for department specific customizations to address non-standardized business processes.
+
== Rôle des Capacités Opérationnelle ==
−
|[[File:Centralized.png|alt=Centralized Model Icon|thumb|100x100px|Centralized Model Icon]]
+
[[GC Enterprise Architecture/Business Capability Model|Les capacités opérationnelle]] sont l’expression de « ce qu’une entreprise fait » et peut faire.
−
|-
 
−
|'''Product Owner''' '''Model.''' This model uses departmental clusters or business owners to govern distributed instances of enterprise solutions. This model leverages enterprise standards, product owners, departmental clusters, governance and oversight. This model may also leverage distributed technical infrastructure to support solution clusters.
 
−
'''Pros''': Recognizes layered approach of Enterprise Architecture Framework and enables governance of one or many aspects of Business, Information/Data, Application, Technology, Security, and Privacy for reuse by departments with similar business processes or non-functional requirements.  
 
  
−
'''Cons''': Although the risk of vendor lock in is mitigated comparted to the Enterprise Service Model, it may be challenging to replace technology components that span multiple departments. 
+
Il est proposé que les solutions d’entreprise soient définies comme des capacités commerciales.
−
|[[File:Decentralized Model Icon.png|alt=Decentralized Model Icon|thumb|100x100px|Decentralized Model Icon]]
 
−
|-
 
−
|'''Federated Model.''' This stand alone, or decentralized model allows departments to implement their own stack components, influenced by standards, using APIs via interoperability standards. Governance manages exemptions from the Standard; however, a decentralized enterprise with multiple service delivery methods and business units  may be successful in finding justifications for significant deviations for standards.
 
−
'''Pros''': Enables reactive solutions to address business processes not shared across departments. Limited risk of vendor lock in.  
 
  
−
'''Cons''': Limits reuse across departments. Talent supporting technology components in the federated model have fewer opportunities to build skill sets useful across the Enterprise.
+
== Que faut-il pour que les Solutions d’Entreprise Fonctionnent au sein du GC? ==
−
|[[File:Federated Model Icon.png|alt=Federated Model Icon|thumb|100x100px|Federated Model Icon]]
+
Le framework Enterprise Solutions comporte 3 facettes.
−
|}
+
[[File:Framework image.jpg|thumb]]
  
−
== Framework for Determining what Constitutes an Enterprise Solution ==
 
−
To be considered an enterprise solution, a project must meet five criteria which distinguish it from department specific solution:
 
 
{| class="wikitable"
 
{| class="wikitable"
−
|
+
|+ Les 3 facettes
−
|'''''Enterprise Solution'''''
 
−
|'''''Department Specific Solution'''''
 
 
|-
 
|-
−
|'''''Objective'''''
+
!Gouvernance !! Culture !! Solutions
−
|''Standardize and consolidate internal or  external operations to address a common business need.''
 
−
|''Separate  internal or external operations to addresses a mandate-specific business  need.''
 
 
|-
 
|-
−
|'''''Scope'''''
+
|  
−
|''Impacts whole of government.''
+
*Quels sont les rôles et les responsabilités et <br/> qui décide qui les remplit?
−
|''Impacts individual departments.''
+
*Quel est le modèle financier et de <br/> financement pour une solution d’entreprise ?
 +
*Quelles sont les capacités opérationnelle qui doivent être abordées en premier ?
 +
*Comment les attentes des utilisateurs seront-elles prises en compte?
 +
*Quel est le chemin vers l’adoption à l’échelle de l’entreprise ?
 +
||
 +
*Tout le monde est-il prêt à adhérer aux solutions d’entreprise ?
 +
*Comment assurons-nous la participation?
 +
*Comment les contributions ouvertes et transparentes seront-elles recueillies?
 +
*Quels sont l’état d’esprit et les <br/> compétences nécessaires pour favoriser une culture de solution d’entreprise ?
 +
||
 +
*Quel problème commercial résolvons-nous?
 +
*Qui peut accéder à la solution d’entreprise ?
 +
*Quelles sont les normes en matière de données et de technologie requises?
 +
*La mise en œuvre est-elle suffisamment sécurisée ?
 +
*Sera-t-il toujours en ligne de manière fiable?
 +
|}
 +
 
 +
 
 +
== Le contenu suivant est une recherche menée par l’équipe EA après la présentation du CEPP DM du 15 décembre 2020. ==
 +
 
 +
== Principales conclusions de l’évaluation du cadre des solutions d’entreprise ==
 +
 
 +
{| class="wikitable"
 +
|+ Principales conclusions
 
|-
 
|-
−
|'''''Investment'''''
+
!Gouvernance !! Culture !! Solutions
−
|''Requires significant investment and formal  approvals (i.e. Cabinet and/or TB), and affects existing accountabilities.''
 
−
|''May or may not require significant  investment and formal approvals; does not affect existing accountabilities.''
 
 
|-
 
|-
−
|'''''Duration'''''
+
|  
−
|''Involves long-term solutions.''
+
'''''OK -''''' Les pilotes ont été en mesure de décrire leurs solutions à l’aide du BCM, d’identifier le problème commercial et la proposition de valeur pour répondre aux besoins des utilisateurs.  
−
|''Involves short, medium or long-term  solutions.''
+
 
−
|-
+
'''''Problème -''''' Les opportunités de solutions d’entreprise n’ont pas de voie définie pour progresser et, par conséquent, ont tendance à s’évanouir.
−
|'''''Discretion'''''
 
−
|''Participation is mandatory.''
 
−
|''(Not applicable.)''
 
−
|}
 
  
−
== When to Pursue an Enterprise Solution[edit | edit source] ==
+
'''''Problème -''''' La gouvernance et le support des solutions d’entreprise opérationnelles sont à un faible niveau de maturité
−
If a potential initiative meets the five criteria for enterprise-wide initiatives, as outlined above, the decision whether to pursue such an approach will be based on the assessment of seven additional criteria which address value for money and feasibility. Overall, decisions will be based on net value (overall) as individual criteria might be in conflict.
 
  
−
'''''Value for Money'''''
+
'''''Problème -''''' Les ministères ne sont pas mandatés et manquent d’incitatifs pour fournir des services à d’autres ministères, ont besoin d’une organisation dédiée pour les solutions d’entreprise.
−
* '''Value:''' Does it represent a net improvement in value for money—i.e. economy, efficiency and effectiveness—as compared to the status quo/other options? (See Annex 1 for specific checklist.)
 
  
−
* '''Interdependencies:''' Is an enterprise-wide approach required to support other interconnected initiatives?
+
'''''Problème -''''' Les modèles de recouvrement des coûts et d’affectation des crédits sont adéquats pour les coûts opérationnels, mais un financement initial est nécessaire pour le développement initial et l’évolution des solutions d’entreprise.
 +
||
 +
'''''OK -''''' Les départements sont prêts à acheter des solutions d’entreprise une fois qu’elles existent, mais le manque de solutions prêtes à l’emploi disponibles entraîne le développement des leurs par les départements.
  
−
* '''Risk:''' Does it reduce operational risk through enhanced operational security and integrity? Are the respective risks of pursuing an enterprise-wide approach less than those of adopting department-specific approaches?
+
'''''Problème -''''' Besoin d’équipes dédiées de propriétaires opérationnelle « d’entreprise »  et de fournisseurs de services pour développer, exploiter et faire évoluer des solutions d’entreprise, avons-nous besoin d’une organisation de services partagés pour agir en tant que fournisseur de services? Élargir le mandat de SSC pour inclure les demandes?
−
'''''Feasibility'''''
 
−
* '''Timing:''' Is the timing favourable for such an initiative given the current context and competing priorities?
 
  
−
* '''Equity''': Will it result in equitable and consistent treatment across departments?
+
'''''Problème -''''' Utilisation du mandat et fonds ministériels appropriés. Définissez un rôle et une responsabilité clairs pour les utilisateurs afin de déterminer les besoins et pour les propriétaires opérationnelle et le fournisseur de services d’être responsables.
 +
||
 +
'''''OK -''''' Identifier et développer des solutions d’entreprise n’est pas un problème, l’accent doit être mis sur la gouvernance et la culture.
  
−
* '''Funding:''' Is funding available, aligned with current priorities, and recommendable in light of opportunity costs? Are the long-term total costs of not proceeding (e.g. continuing to pay for the maintenance of silo’d legacy infrastructure) greater than those of adopting an enterprise-wide approach? Are the individual and collective financial impacts on departments a net benefit?
+
'''''OK -''''' Les pilotes ont été en mesure de définir le problème opérationnel et les processus tels que le cas conceptuel et CEAI GC sont des outils existants qui peuvent être utilisés
  
−
* '''Capacities:''' Is there an existing organization (e.g. a common service organization) that could provide the service? Is there a lead organization or cluster with the necessary resources, expertise and commitment to successfully execute?
+
'''''OK -'''''Les solutions de base cloud des fournisseurs de services de cloud public permettent aux propriétaires d’entreprise d’envisager des solutions d’entreprise, mais ils ont besoin de partenariats techniques de fournisseurs de solutions dédiés pour provisionner l’informatique.
 +
|}
  
−
== Enterprise Solutions Critical Success factors ==
+
== Rôles et Responsabilités Proposés pour les Solutions d’Entreprise ==
−
Any solution that is worthy of of use across the entire GC should allow the consumers to successfully achieve their objectives by providing an accessible, enabling, extendable, fast, monitored, reliable, scalable, secure, and self-service common base service in an open, cost-competitive, collaborative, iterative, proactive, timely and transparent manner.
 
  
−
{| class="wikitable"
+
{| class=wikitable
−
!Key Words
+
|+ Rôles et Responsabilités
−
!Definition (all are where  appropriate)
+
! Parties prenantes, définit « qui »
−
!Examples of how to enable
+
|  
−
!Ways to measures success
+
Les parties prenantes dans la forme d’un « tableau de produits » déterminent et valident les besoins des utilisateurs, hiérarchisent la feuille de route de livraison et gèrent les dépenses connexes.
 +
*Représentants des entreprises et des programmes de tous les ministères
 +
*Sponsorise une solution d’entreprise
 +
*Identifier les utilisateurs
 +
*Déterminer les besoins des utilisateurs
 +
*Consomme
 +
*Contribue aux fonds
 
|-
 
|-
−
|enabling
+
! Propriétaire opérationnelle, définit « quoi »
−
|empowering  the consumer to achieve their objectives
+
|  
−
|multiple methods to engage any  one service, simplicity, compatability, accessibility
+
Le propriétaire opérationnelle a la responsabilité globale d’obtenir les résultats de l’entreprise et d’obtenir les avantages qu’une solution est censée permettre ou faciliter.
−
|Client feedback surveys
+
*Définit les capacités requises et les résultats et avantages commerciaux escomptés
 +
*Agit à titre de commanditaire et est responsable de l’atteinte des résultats et des avantages opérationnels après la implémentation
 +
*Établir et maintenir la gouvernance
 +
*Assure le financement et les ressources et assure la surveillance
 +
*Consulter les intervenants et les autres parties concernées et les mobiliser afin d’assurer l’harmonisation vers la prestation
 +
*Examens et approbation des principaux risques stratégiques
 +
*Autorise le service informatique
 +
*Superviser les pratiques de gestion des données au niveau de la solution de production
 +
*Crée une feuille de route pour les améliorations de service ou de produit
 
|-
 
|-
−
|extendable
+
! Fournisseur de services, définit « comment »
−
|allowing the consumer to extend  the service to meet their objectives beyond the common base
+
|  
−
|APIs, Delegated Access to  configuration
+
Le fournisseur de services exploite et gère des solutions et/ou services informatiques et les fournit aux utilisateurs finaux.
−
|adoption rates, client feedback  surveys
+
 
−
|-
+
*Responsable au nom d’une organisation de la définition des exigences, de la prestation de services, de la sécurité et de la fiabilité
−
|fast
+
*Mettre en œuvre les exigences
−
|each engagement with the service  is responded to quickly
+
*Approuve la portée de la plate-forme
−
|measure, decompose and improve;  compare all changes to baseline
+
*Recueillir des données pour mesurer les niveaux de service et les indicateurs de rendement clés
−
|MTRs on ITSM, service response  times
+
*Assurer la conformité aux normes
−
|-
+
*Surveiller, tester et ajuster au besoin
−
|monitored
+
*Soutenir des produits et services innovants
−
|both the service provider and  the consumer have visibility into the state and quality of the service
+
*Effectuer des évaluations de sécurité
−
|End point visibility, network  monitoring,  pagerduty.com, SIEMs,  cloud platform native tools, new relic, dynatrace
 
−
|transparency, continual  improvement of coverage
 
−
|-
 
−
|reliable
 
−
|the service has been architected  to have be able to have a high service level objective
 
−
|Redundancy, Resiliency,  Geographic distribution, high availability models, workload pattern scaling
 
−
|planned availability % vs total  availability %
 
−
|-
 
−
|scalable
 
−
|the service is able to be  expanded to new consumers quickly and efficiently
 
−
|Well-documented onboarding  plans, pre-planned expansion posture, automation
 
−
|delivery or enablement time
 
−
|-
 
−
|secure
 
−
|allowing the consumer to trust  the service
 
−
|Encryption Everywhere!
 
−
Solution categories:
 
−
advanced persistent threat protection, anti malware, AI,  breach and attack simulation, communication  fraud protection, cyber threat intelligence, data classification, data  governance, data leakage prevention, data rentention, endpoint detection and  response, identity and access management, incident response, insider threat,  IoT, intrusion detection & prevention, mobile application / mobile device  management, multi-factor authentication, network detect and response, network  traffic analysis, secure data erasure, secure file transfer, SIEM,  orchestration, automation and response, user and entity behavior analytics,  vulnerability management
 
−
|vulnerability rates, compliance  rates, incident rates, impact of implementation to service
 
−
|-
 
−
|self-service
 
−
|allows the consumer to not have  to engage with any thing other than the service itself to consume it
 
−
|APIs, Delegated Access to  configuration
 
−
|adoption rates, client feedback  surveys
 
−
|-
 
−
|common  base
 
−
|satisfies a common base set of  requirements that all consumers need
 
−
|standards: base configuration,  security, performance
 
−
|adoption rates, client feedback  surveys, # change requests
 
−
|-
 
−
|open
 
−
|allows the consumer to  participate in the road map for service evolution
 
−
|published road maps, open  communication channels, real time community engagement
 
−
|participant rates, # of comments  received, # change requests, client feedback surveys, consumer tone analytics  (<nowiki>https://www.ibm.com/watson/services/tone-analyzer/</nowiki>)
 
−
|-
 
−
|cost-competitive
 
−
|allows the consumer to see  exactly how their money is being spent to provide the service, and is in line  with competing service providers
 
−
|entreprise agreements, open  source, minimal waste or excess components, automation, scaled to utilization
 
−
|per consumer rate, total cost  versus other services offered, per service provider rate, capex versus opex  rate to offer the service
 
−
|-
 
−
|collaborative
 
−
|allows the consumer to partner  with the service provider to throughout the life cycle of the service
 
−
|GCCollab, Social Media, working  groups for road map, active listening
 
−
|adoption rates and client  feedback surveys
 
−
|-
 
−
|iterative
 
−
|allows the service to  continually change to add, adapt or remove componets over time
 
−
|start small and add value and be  stable each release
 
−
|number of stable changes &  releases
 
−
|-
 
−
|proactive
 
−
|allows the service provider to  act before being asked to do so
 
−
|partner with consumers,  articulate business value, be transparent, be the experts in the domain and  recommend service improvements, every year each service should improve  without a budget increase.
 
−
|reduction in ITSM calls, client  feedback surveys
 
−
|-
 
−
|timely
 
−
|allows the consumer to consume  the service without lengthy or costly upfront engagements
 
−
|Clear instructions, automation,  "smart" decisions and assumptions, avoid dead ends, partner your  consumers before being asked to to "increase the runway"
 
−
|Instrument, interconnect, &  improve
 
−
|-
 
−
|transparent
 
−
|allows the consumer to be fully  aware of the state of the service being provided
 
−
|Dashboard (per user category),  status pages (<nowiki>https://status.status.io/</nowiki>), published road maps, published  runbooks, automation libraries, user guides, embedded client execs, planned  vs. unplanned outages feeds
 
−
|Client feedback surveys,  technical usage statistics
 
 
|}
 
|}
−
== Critical Success Factors ==
 
−
In order to effectively realize an Enterprise Solution, there are a number of principles that should be considered:
 
  
−
* '''Alignment:''' Ensure that the initiative aligns to the near and long-term business objectives of the organizations being affected
+
==Solutions de Gouvernance d’Entreprise Proposées==
 +
=== ''' SMA CPPI''' ===
 +
: Direction commerciale de l’entreprise
  
−
* '''Needs Assessment:''' Identify users' needs at the beginning; this also includes cost considerations (projects delivered on time and on budget).
+
=== '''Tableau de gestion des produits par solution''' ===
 +
: Représentation interdépartementale des intervenants
  
−
* '''Governance:''' Create clear lines for approval and decision making; and ensure that there is accountability at all levels
+
=== '''CEAI GC''' ===
 +
: Alignement sur le cadre d’architecture d’entreprise
  
−
* '''Flexibility:''' Determine the capability of organization(s) to implement the project effectively and quickly to maximize the gains of engaging in an enterprise wide initiative
+
== Projet de présentation du DM CEPP qui doit encore être présenté ==
  
−
* '''Optimization and Sequencing:''' Ensure  that the right people are doing the right work at the right time
+
*<u>[[Media:DMCEPP Enterprise Solutions May 5 2021 GARTNER Updates.pptx|Mises à jour et progrès à partir du 15 décembre 2020]]</u>
  
−
* '''Evaluating:''' Assess and adjust project deliverables and milestones continually  throughout the process:
+
== Les initiatives suivantes approuvées par CEAI GC ont des caractéristiques de solutions d’entreprise ==
 +
Ce registre des Solutions d’entreprise GC sont classé dans les couches du cadre AI.
  
−
== Determining what Constitutes an Enterprise-wide Initiative ==
+
=== Architecture Opérationnelle ===
−
Copied from [https://gcdocsp.tbssct.local/gcdocs/llisapi.dll?func=ll&objId=17502596&objAction=browse&sort=name&viewType=1 Supporting Enterprise Government: A Government of Canada Vision and Strategy  (Draft – November 2014)]
 
  
−
To be considered an enterprise-wide initiative, a project must meet five criteria which distinguish it from department-specific initiatives:
+
Informatique décisionnelle:
−
{| class="wikitable"
+
* [[gccollab:file/group/4981487/all|GC Entity License for Business Intelligence, Enterprise Information Intelligence Software Solution (EIISS)]]
−
|
 
−
|'''''Enterprise-wide Initiative'''''
 
−
|'''''Department-specific Initiative'''''
 
−
|-
 
−
|'''''Objective'''''
 
−
|''Standardize and consolidate internal or  external operations to address a common business need.''
 
−
|''Separate  internal or external operations to addresses a mandate-specific business  need.''
 
−
|-
 
−
|'''''Scope'''''
 
−
|''Impacts whole of government.''
 
−
|''Impacts individual departments.''
 
−
|-
 
−
|'''''Investment'''''
 
−
|''Requires significant investment and formal  approvals (i.e. Cabinet and/or TB), and affects existing accountabilities.''
 
−
|''May or may not require significant  investment and formal approvals; does not affect existing accountabilities.''
 
−
|-
 
−
|'''''Duration'''''
 
−
|''Involves long-term solutions.''
 
−
|''Involves short, medium or long-term  solutions.''
 
−
|-
 
−
|'''''Discretion'''''
 
−
|''Participation is mandatory.''
 
−
|''(Not applicable.)''
 
−
|}
 
  
−
== When to Pursue an Enterprise Solution ==
+
Politique/Norme/Cadre/Outils:
−
If a potential initiative meets the five criteria for enterprise-wide initiatives, as outlined above, the decision whether to pursue such an approach will be based on the assessment of seven additional criteria which address value for money and feasibility. Overall, decisions will be based on net value (overall) as individual criteria might be in conflict. 
+
* Business Capability Model ([[GC Enterprise Architecture/Business Capability Model|'''GC BCM v2.1''']])
 +
* [https://gcconnex.gc.ca/file/view/59833201/gc-earb-2020-01-31-04-cbsa-investing-in-enterprise-capabilities-at-cbsa-pdf?language=en Investing in Enterprise Capabilities at CBSA, 2020-01-31]
  
−
'''''Value for Money'''''
+
* [https://gcconnex.gc.ca/file/view/61354083/gc-earb-2020-03-02-04-tbs-extensions-to-the-directive-on-service-and-digital-pdf?language=en Extensions to the Directive on Service and Digital]
 +
* [https://gcconnex.gc.ca/file/view/55208570/gc-earb-2019-10-31-02-tbs-ssc-pspc-digital-workspace-and-supporting-standards-pptx?language=en Digital Workspace Standards & Profiles. 2019-10-31]
 +
* [https://gcconnex.gc.ca/file/view/41548033/gc-earb-2018-02-22-02-open-and-accessible-digital-workspace?language=en Digital Workspace Reference Architecture, 2018-02-22]
  
−
* '''Value:''' Does it represent a net improvement in value for money—i.e. economy, efficiency and effectiveness—as compared to the status quo/other options? (See Annex 1 for specific checklist.)
+
* [https://gcconnex.gc.ca/file/view/50359583/gc-earb-2019-06-19-06-tbs-policy-instruments-for-accessible-information-and-communication-technology-ict-pdf?language=en Accessible Information and Communication Technology (ICT), 2019-06-19]
 +
* [https://gcconnex.gc.ca/file/view/39873572/gc-earb-2018-06-28-04-a-itsm-standards-pdf?language=en Standard for ITSM Integration, 2018-06-28]
  
−
* '''Interdependencies:''' Is an enterprise-wide approach required to support other interconnected initiatives?
 
  
−
* '''Risk:''' Does it reduce operational risk through enhanced operational security and integrity? Are the respective risks of pursuing an enterprise-wide approach less than those of adopting department-specific approaches?
+
=== Architecture d'Information ===
  
−
'''''Feasibility'''''
+
Analyse des données:
 +
* [https://gcconnex.gc.ca/file/view/47461751/gc-earb-2019-03-21-05-statistics-canada-modernization-data-analytics-as-a-service-daaas-gc-earb-2019-03-21-05-statistics-canada-modernization-data-analytics-as-a-service-daaas-pdf?language=en Data Analytics as a Service, 2019-03-21]
  
−
* '''Timing:''' Is the timing favourable for such an initiative given the current context and competing priorities?
+
Plateforme de collaboration:
 +
* [https://gcconnex.gc.ca/file/view/74382563/e-binder-gc-earb-2021-01-28-pdf?language=en gcexchange 2021-01-28]
 +
* [https://gcconnex.gc.ca/file/view/39019386/gc-earb-2018-05-31-06-a-gc-sharepoint-pdf?language=en Enterprise Managed SharePoint service, 2018-05-31]
  
−
* '''Equity''': Will it result in equitable and consistent treatment across departments?
+
Gestion de l’information:
 +
* [https://gcconnex.gc.ca/file/view/39019564/gc-earb-2018-05-31-07-a-gcdocs-pdf?language=en GCdocs and GCdocs Managed Service, 2018-05-31]
 +
* [https://wiki.gccollab.ca/GC_Enterprise_Architecture/What%27s_New_in_EA M365 as Systems that manages Information - Pathfinders, 2021-11-18, 2022-01-27]
  
−
* '''Funding:''' Is funding available, aligned with current priorities, and recommendable in light of opportunity costs? Are the long-term total costs of not proceeding (e.g. continuing to pay for the maintenance of silo’d legacy infrastructure) greater than those of adopting an enterprise-wide approach? Are the individual and collective financial impacts on departments a net benefit?
+
Politique/Norme/Cadre/Stratégies/Outils:
 +
* [https://gcconnex.gc.ca/file/view/61354081/gc-earb-2020-03-02-03-tbs-enterprise-data-standards-pdf?language=en A Framework for Government-Wide Data Governance & Stewardship, 2020-03-02]
 +
* [https://gcconnex.gc.ca/file/view/50751211/gc-earb-2019-07-04-05-enterprise-data-update-to-the-enterprise-architecture-review-board-gc-earb-2019-07-04-05-enterprise-data-update-to-the-enterprise-architecture-review-board-pdf?language=en Enterprise Data: Update to the Enterprise Architecture Review Board, 2019-07-04]
 +
* [https://gcconnex.gc.ca/file/view/39110650/gc-earb-2018-05-31-02-gc-data-strategy-pdf?language=en GC Data Strategy, 2018-05-31]
 +
* [https://gcconnex.gc.ca/file/view/39019380/gc-earb-2018-05-31-03-gc-data-architecture-pdf?language=en Enterprise Data Management and Architecture, 2018-05-31]
 +
* [https://gcconnex.gc.ca/file/view/36637344/gc-earb-2018-03-22-10-white-paper-pdf?language=en Data Sovereignty & Public Cloud, 2018-03-22]
  
−
* '''Capacities:''' Is there an existing organization (e.g. a common service organization) that could provide the service? Is there a lead organization or cluster with the necessary resources, expertise and commitment to successfully execute?
 
  
−
== Operationalization of Enterprise Solutions ==
+
=== Architecture d’Application ===
  
−
== Service & Digital Target Enterprise Architecture ==
+
ATIP:
−
The [https://gcconnex.gc.ca/file/view/67145496/gc-earb-2020-07-16-02-tbs-service-digital-target-enterprise-architecture-and-updates-to-the-ea-framework-pdf?language=en Service & Digital Target Enterprise Architecture] and [https://gcconnex.gc.ca/file/view/67145504/gc-earb-2020-07-16-02a-tbs-service-digital-target-enterprise-architecture-white-paper-pdf?language=en Whitepaper] were presented at GC EARB on July 16, 2020 for pre-endorsement. 
+
* [https://gcconnex.gc.ca/file/view/46116279/gc-earb-2019-02-07-02a-access-to-information-and-privacy-online-portal-pdf?language=en ATIP Online Request Service (AORS), 2019-02-07]
  
−
The Service & Digital Target Enterprise Architecture defines a model for the digital enablement of Government of Canada services that addresses many of the key challenges with the current GC enterprise ecosystem.
+
Gestion d’actifs
 +
* [https://gcconnex.gc.ca/file/view/41654269/gc-earb-2018-08-30-03-asset-discovery-inventory-management-pdf-gc-earb-2018-08-30-03-a-asset-discovery-inventory-management-pdf?language=en Asset Discovery & Inventory Management. 2019-08-30]
  
−
* It seeks to reduce the silos within the current GC ecosystem by having departments adopt a user and service
+
Gestion de cas:
 +
* [https://gcconnex.gc.ca/file/view/52271937/ceai-gc-2019-08-22-02-gccas-ceai-gc-2019-08-22-02-gccas-pdf?language=en GCcase Cloud Enterprise platform for Case Management, 2019-08-22]
 +
* [https://gcconnex.gc.ca/file/view/39898395/gc-earb-2018-06-28-06-a-gccase-pdf?language=en GCcase Service catalogue,2018-06-28]
 +
* [https://gcconnex.gc.ca/file/view/36167160/gc-earb-2018-03-08-02-scms-pdf?language=en Shared Case Management Solution (SCMS), 2018-03-08]
  
−
delivery centric perspective when considering new IT solutions or modernizing older solutions.
+
Centre de contact:
 +
* [https://gcconnex.gc.ca/file/view/78130795/e-binder-gc-earb-2021-04-08-pdf?language=en SSC – Contact Center Modernization Update, 2021-04-08]
  
−
* It advocates a whole-of-government approach where IT is aligned to business services and solutions are based on re-useable components implementing business capabilities optimized to reduce unnecessary redundancy.
+
Finance:
 +
* [https://gcconnex.gc.ca/file/view/73846560/e-binder-gc-earb-2021-01-14-pdf?language=en TBS – TeamMate+ Enterprise Initiative, 2021-01-14]
 +
* [https://gcconnex.gc.ca/file/view/62708927/gc-earb-2020-04-09-02-tbs-fmt-presentation-pptx?language=en FMT Coordinated Model and GC Digital Core, 2020-04-09]
  
−
* This re-use is enabled through the use of published APIs shared across government. This approach allows GC to focus on improving its service delivery to Canadians while addressing the challenges with legacy systems.
+
* [https://gcconnex.gc.ca/file/view/62634388/gc-earb-2020-04-09-03-pspc-sap-moving-forward-pptx?language=en PSPC SAP Moving Forward (to SAP S/4HANA) Project, 2020-04-09]
−
== GC EARB and the EA Framework ==
+
* [https://gcconnex.gc.ca/file/view/31596019/gc-earb-2017-10-12-04-financial-management-transformation-pptx?language=en Financial Management Transformation (Endorsement of SAP software for OCG)]
−
The Business Architecture layer of the the EA Framework has the following assessment criteria for GC EARB reviews:
+
* [https://gcconnex.gc.ca/file/view/41545659/gc-earb-2018-01-12-04-aafc-sap-hana-licenses?language=en SAP Hana licenses (initially for AAFC)]
−
* Promote Horizontal Enablement of the Enterprise
+
* [https://gcconnex.gc.ca/file/view/41546452/gc-earb-2018-01-24-05-cbsa-sap-hana-licenses?language=en CBSA SAP HANA]
 +
* [https://gcconnex.gc.ca/file/view/47455640/gc-earb-2019-03-21-02-gartner-assessment-of-cra-cbsa-sap-strategy-finance-and-hcm-benchmarks-to-support-cas-path-forward-pdf?language=en Gartner Assessment of CRA/CBSA SAP Strategy, 2019-03-21]
  
−
* Identify opportunities to enable business services horizontally across the GC enterprise and to provide cohesive experience to users and other stakeholders
+
Subventions et contributions:
 +
* [https://www.gcpedia.gc.ca/gcwiki/images/6/6a/GC_EARB_2017-11-09_Record_of_Discussion.pdf Grants and Contributions, 2017-11-09]
 +
* [https://gcconnex.gc.ca/file/view/55246378/gc-earb-2019-11-14-06-nserc-sshrc-cihr-tri-agency-grants-management-solution-initiative-pdf?language=en NSERC/SSHRC/CIHR – Tri-Agency Grants Management Solution, 2019-11-14]
 +
* ISED Canadian Digital Adoption Program, 2021-07-29
 +
* NRCAN - Greener Homes Program, 2021-05-06
 +
* NRCAN - 2 Billion Trees Portal, 2021-10-07
 +
* AAFC - GC Digital Platform, 2019-03-07
  
−
* Reuse common business capabilities, processes and enterprise solutions from across government and private sector
+
Géospatial:
 +
* [https://gcconnex.gc.ca/file/view/62317661/gc-earb-2020-03-26-03-nrcan-canadian-geospatial-platform-pdf?language=en NRCan – Canadian Geospatial Platform (Federal Geospatial Platform), 2020-03-26]
 +
* [https://gcconnex.gc.ca/file/view/69066613/impact-assessment-and-cumulative-effects-related-systems?language=en Multi Department Impact Assessment and Cumulative Effects Related Systems]
  
−
* Publish in the open all reusable common business capabilities, processes and enterprise solutions for others to develop and leverage cohesive horizontal enterprise services.
+
Ressources humaines:
−
Decision Making Framework for Enterprise Solutions is included as part of the presenter template 
+
* [https://gcconnex.gc.ca/file/view/73156556/e-binder-gc-earb-2020-12-17-pdf?language=en CSE – Next Gen HR and Pay for Heightened Security Departments - Follow up, 2020-12-17]
 +
* [https://gcconnex.gc.ca/file/view/65166466/gc-earb-2020-06-04-03-cse-hr-and-pay-for-heightened-security-departments-pdf?language=en CSE – NextGen HR and Pay for High Security Organizations - 2020-06-04]
 +
* [https://gcconnex.gc.ca/file/view/69309200/e-binder-gc-earb-2020-09-24-pdf?language=en PSPC – Next Generation Travel Project, 2020-09-24]
  
−
== [https://gcdocsp.tbssct.local/gcdocs/llisapi.dll?func=ll&objId=17502596&objAction=browse&sort=name&viewType=1 Supporting Enterprise Government: A Government of Canada Vision and Strategy  (Draft – November 2014)] ==
+
Interopérabilité:
−
# Enterprise-wide initiatives aim to maximize the effective functioning of the Government of Canada as a modern enterprise by:
+
* [https://gcconnex.gc.ca/file/view/69847359/e-binder-gc-earb-2020-10-08-gc-connex-pdf?language=en TBS – OneGC Platform, 2020-10-08]
−
## '''seeking''' feasible solutions that provide Canadians with the greatest overall value for money;
 
−
## '''leveraging''' the full potential of new technology; and
 
−
## '''improving''' the alignment and coherence of federal investments in business operations and services.
 
  
−
==== '''Existing definitions and references from policy documents:''' ====
+
* [https://www.canada.ca/en/government/system/digital-government/digital-government-innovations/enabling-interoperability.html Enabling interoperability]
−
The TB [https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=32603 Policy on Service and Digital] defines “Internal Enterprise Services” as “A service provided by a Government of Canada department to other Government of Canada departments intended on a government-wide basis.” 
 
  
−
The policy states that departmental heads are to use enterprise or shared IT solutions, assets, and services. The policy indicates that department heads are to update the Service Inventory is catalogue of external and internal enterprise services that provides detailed information based on a specific set of elements (e.g., channel, client, volume, etc.).
+
* [https://gcconnex.gc.ca/file/group/29755185/all#77431818 TBS – Application Programme Interface (API)-First Patterns for Platform as a Service (PaaS), 2021-03-25]
 +
* [https://gcconnex.gc.ca/file/view/47989749/gc-earb-2019-04-04-05-api-store-gc-earb-2019-04-04-05-api-store-pdf?language=en API Store, 2019-04-04]
 +
* [https://gcconnex.gc.ca/file/view/36256056/gc-earb-2018-03-08-03-x-roads-update?language=en GC Interoperability: X-Roads Update and Digital Exchange, 2018-03-08]
 +
* [https://gcconnex.gc.ca/file/view/41544875/gc-earb-2017-11-30-04-gc-interoperability-platform-api-strategy?language=en GC API for Interoperability]
 +
* [https://www.canada.ca/en/government/system/digital-government/modern-emerging-technologies/government-canada-standards-apis.html Government of Canada Standards on APIs]
  
−
The TB Policy on Service and Digital  states that PSPC is responsible for providing common enterprise solutions and services related to the following: electronic document records management systems, case and workflow tracking solutions, and collaboration platforms. Whenever possible, PSPC is responsible for delivering these services in a consolidated and standardized manner. PSPC’s services are provided on a cost-recovery basis. 
+
Emplois / Gestion des talents:
 +
* [https://gcconnex.gc.ca/file/view/79247716/e-binder-gc-earb-2021-04-22-pdf?language=en PSC – GC Jobs Transformation (GCJT), 2021-04-22]
 +
* [https://gcconnex.gc.ca/file/view/43500042/gc-earb-2018-11-01-04-updated-vidcruiter-pdf?language=en VidCruiter SaaS, 2018-11-18]
 +
* [https://gcconnex.gc.ca/file/view/40247202/gc-earb-2018-07-12-06-c-talent-cloud-earb-pdf?language=en Talent Cloud, 2018-07-12]
  
−
== Benefits of Enterprise Solutions ==
+
Apprentissage / Formation:
 +
* [https://gcconnex.gc.ca/file/view/73846560/e-binder-gc-earb-2021-01-14-pdf?language=en CSPS – Next Generation Digital Learning Environment - Follow up, 2021-01-14]
 +
* [https://gcconnex.gc.ca/file/view/66311608/gc-earb-2020-07-02-02-csps-ngdle-pdf?language=en CSPS – Next Generation Digital Learning Environment, 2020-07-02]
  
−
* Horizontally enable external and internal business services and provide cohesive experience to users and other stakeholders.
+
Gestion de projets et de portefeuilles:
−
* Reduces the total cost of ownership, that includes procurement, development, operation maintenance and decommission for services by streamlining the number of GC digital solutions.
+
* [https://gcconnex.gc.ca/file/view/39019382/gc-earb-2018-05-31-04-a-gc-ppm-clarity-pdf?language=en Project and Portfolio Management (GC PPM), 2018-05-31]
−
* Enhances integration and collaboration, creates transferable skill sets, and leverage innovative work across the GC and the private sector.
 
−
* Maximize enterprise investment by consolidating solutions into Enterprise Solutions, based on Business Capability Model (BCM)
 
  
−
== Health Canada classification model ==
+
Approvisionnement:
−
# Business Capability
+
* [https://gcconnex.gc.ca/file/view/48741437/gc-earb-2019-05-02-10a-pspc-eprocurement-solution-pdf?language=en eProcurement Solution, 2019-05-02]
−
# Solution, specific tool
 
−
# Component
 
  
−
== Digital Core Architecture Guiding Principles ==
+
Habilitation de sécurité:
−
'''Build Once, Use Everywhere'''
+
* [https://gcconnex.gc.ca/file/view/65557445/gc-earb-2020-06-18-02-pspc-isst-follow-up-to-june-18-2020-gc-earb-pdf?language=en Public Services and Procurement Canada (PSPC) Industrial Security Systems Transformation (ISST) Project GC EARB – 2020-06-18]
  
−
Build solutions, components and processes for the GC, and reuse across departments; select common over department-specific.
+
Gestion des services:
 +
* [https://gcconnex.gc.ca/file/view/61354090/gc-earb-2020-03-02-06-ssc-enterprise-itsm-tool-pdf?language=en SSC IT Service Management Tool Project (Service Management Transformation Program), 2020-03-02]
  
−
'''Business before Technology'''
+
Rechercher:
 +
* [https://gcconnex.gc.ca/file/view/50359599/gc-earb-2019-06-19-02-canada-ca-search-engine-pdf?language=en Canada.ca Search Engine, 2019-06-19]
  
−
Derive the solution definition from business requirements and user needs. Design and run the solutions based on overall end to end process.
+
Politique/Norme/Cadre/Stratégies/Outils:
 +
* [https://gcconnex.gc.ca/file/view/78130795/e-binder-gc-earb-2021-04-08-pdf?language=en SSC/TBS – Government of Canada Mainframe Landscape & Strategy Update, 2021-04-08]
 +
* [https://gcconnex.gc.ca/file/view/50359589/gc-earb-2019-06-19-04-gc-mainframe-strategy-pdf?language=en GC Mainframe Strategy report, 2019-06-19]
 +
* [https://gcconnex.gc.ca/file/view/50359588/gc-earb-2019-06-19-04a-gc-mainframe-strategy-pdf?language=en GC Mainframe Strategy presentation]
 +
* Open Source Standards and Whitepaper, 2019-10-03
 +
* [https://gcconnex.gc.ca/file/view/41985262/gc-earb-2018-09-13-03-open-first-whitepaper-pdf?language=en Open First Whitepaper, 2018-09-13]
  
−
'''Standard over Custom'''
 
  
−
Use standard to maximize integrity, sustainability and interoperability. Design for flexible adoption of enhancements and upgrades.
+
=== Architecture de la Technologie ===
  
−
'''User-Centricity'''
+
Accès:
 +
* [https://gcconnex.gc.ca/file/view/79247716/e-binder-gc-earb-2021-04-22-pdf?language=en SSC - Network Device Authentication (NDA) Project, SSC - Endpoint Vulnerability Awareness and Security (EVAS), SSC – Security Information and Event Management (SIEM), SSC - Secure Remote Access Migration (SRAM), 2021-04-22]
  
−
Design with, build for, and deliver the best experience to internal and external users. Focus on the needs of users, using user-centred methods.
+
Infonuagique:
−
 
+
* [https://gcconnex.gc.ca/file/view/59227335/gc-earb-2020-01-17-03-stats-canada-drupal-reference-cloud-architecture-pptx?language=en Statistics Canada cloud architecture for Drupal, GC reference architecture for the GC, 2020-01-17]
−
'''Treat Data as an Asset'''
+
* [https://gcconnex.gc.ca/file/view/59833196/gc-earb-2020-01-31-02-tbs-ssc-readiness-and-prioritization-for-cxp-connectivity-pdf?language=en Cloud eXchange Point (CXP) readiness process, 2020-01-31]
−
 
+
* [https://gcconnex.gc.ca/file/view/56894279/gc-earb-2019-12-05-06-ssc-secure-close-enablement-pdf?language=en SCED and A unified, consolidated, and regionalized hub strategy for interconnectivity to and from the GC infrastructure, 2019-12-05]
−
Design to maximize data use and availability. Use the data you collect and implement analytical tools. Reuse existing data where possible.
+
* [https://gcconnex.gc.ca/file/view/67560193/gc-earb-2020-07-30-02-ssc-casb-pilot-architecture-pdf?language=en SSC Cloud Access Security Broker (CASB) service, 2020-07-30]
−
 
+
* [https://cloud-broker.canada.ca/s/?language=en_CA Government of Canada Cloud Brokering Services]
−
'''Design for Security and Privacy'''
+
* [https://gcconnex.gc.ca/file/view/45648501/gc-earb-2019-01-24-03-overall-cloud-program-pdf?language=en Overall Cloud Program, 2019-01-24]
 +
* [[GC_Cloud_Infocentre|Le centre d'information de l'infonuagique, pour tous que vous voulez savoir de l'infonuagique et l'opérations de développement]]
 +
* [https://gcconnex.gc.ca/file/view/58109995/gc-earb-2019-12-19-02-gc-cloud-enablement-cloud-connection-patterns-pptx?language=en GC Cloud Enablement: Cloud Connection Patterns, 2019-12-19]
  
−
Balance user and business needs with proportionate security measures and adequate privacy protections.
+
Appareil:
 +
* [https://gcconnex.gc.ca/file/view/73156556/e-binder-gc-earb-2020-12-17-pdf?language=en SSC – Government of Canada Smart Phone for Classified (SPfC) Project, 2020-12-17]
 +
* [https://gcconnex.gc.ca/file/view/50167121/gc-earb-2019-06-13-03-enterprise-mobile-device-management-emdm-evolution-gc-earb-2019-06-13-03-enterprise-mobile-device-management-emdm-evolution-pdf?language=en Enterprise Mobile Device Management, 2019-06-13]
 +
* [https://gcconnex.gc.ca/file/view/62328195/gc-earb-2020-03-26-04-ssc-dcc-network-and-security-design-pdf?language=en Digital Communications and Collaboration (DCC): Network and Security Design Principles, 2020-03-26]
 +
* [https://gcconnex.gc.ca/file/view/55246371/gc-earb-2019-11-14-04-digital-communication-and-collaborations-pdf?language=en Digital Communications and Collaboration (DCC), 2019-11-14]
  
−
'''Cloud First'''
+
Infrastructure:
 +
* [https://gcconnex.gc.ca/file/view/73156556/e-binder-gc-earb-2020-12-17-pdf?language=en SSC – Government of Canada Secret Infrastructure (GCSI) Expansion Project, 2020-12-17]
  
−
Explore “… as a service” (XaaS) cloud services first.  Cloud first but not cloud only… for On Premise, try to adhere to Cloud qualities (e.g. zero modification).
+
Tunnel de Split:
 +
* [https://gcconnex.gc.ca/file/view/65557446/gc-earb-2020-06-18-03-summary-of-split-tunneling-requests-pdf?language=en TBS – Process and status of Split Tunneling requests, 2020-06-18]
  
−
'''Maximize Benefits'''
+
Politique/Norme/Cadre/Stratégies/Outils:
 +
* [https://gcconnex.gc.ca/file/group/29755185/all#75734784 SSC – Network Modernization Strategy, 2021-02-25]
  
−
Strive to maximize the benefits for the enterprise; optimize total cost of ownership and minimize risk. Design to be measurable and accountable.
 
  
−
'''Integration'''
+
=== Architecture de Sécurité et Confidentialité ===
  
−
Enable interoperability based on standard components and solutions. Minimize the number and complexity of the interfaces. 
+
Gestion des identités et des accès:
 +
* [https://gcconnex.gc.ca/file/view/50751216/gc-earb-2019-07-04-04-cyber-security-digital-identity-reference-architecture-gc-earb-2019-07-04-04-cyber-security-digital-identity-reference-architecture-pdf?language=en Cyber Security Digital Identity Reference Architecture, 2019-07-04]
 +
* [https://gcconnex.gc.ca/file/download/75092467 SSC - ICAS 2Key Implementation, 2020-02-11]
 +
* [https://gcconnex.gc.ca/file/view/74382563/e-binder-gc-earb-2021-01-28-pdf?language=en TC/TBS – e-Signature Service Standing Offer Procurement, 2021-01-28]
 +
* [https://gcconnex.gc.ca/file/view/53045700/gc-earb-2019-09-19-05-digital-credential-and-access-management-gc-earb-2019-09-19-05-digital-credential-and-access-management-pdf?language=en Digital Credential and Access Management, 2019-09-19]
 +
* [https://gcconnex.gc.ca/file/view/55093711/gc-earb-2019-09-19-02-enabling-secure-access-to-protected-b-cloud-services-pdf?language=en Enabling Secure Access to Protected B Cloud Services, 2019-09-19]
 +
* [https://gcconnex.gc.ca/file/view/48741435/gc-earb-2019-05-02-09-sign-in-canada-way-forward-pdf?language=en Sign IN Canada Way Forward, 2019-05-02]
 +
* [https://gcconnex.gc.ca/file/view/48741434/gc-earb-2019-05-02-08-gc-earb-verified-me-poc-overview-pdf?language=en Verified.Me POC, 2019-05-02]
 +
* [https://gcconnex.gc.ca/file/view/48741438/gc-earb-2019-05-02-07-myalberta-digital-identity-madi-pilot-pdf?language=en MyAlberta Digital Identity, MADI-2019-05-02]
 +
* [https://gcconnex.gc.ca/file/view/45223921/gc-earb-2019-01-10-03-update-of-the-gc-digital-identity-strategy-pdf?language=en Update of the GC Digital Identity Strategy, 2019-01-10]
  
−
== Input from Gartner ==
+
Sécurité électronique:
−
In a '''shared services''' model, the customers of the shared services are part of the formal board of directors, governing the strategic intent of the shared services organization and determining what service levels will be provided.
+
* [https://gcconnex.gc.ca/file/view/71576468/ebinder-gc-earb-2020-11-19-pdf?language=en PSPC – Electronic Security System, 2020-11-19]
  
−
'''Centralization''' is most commonly successful in forms of government with a single, strong leader such as a governor, a strong mayor or county executive, or a president, where the role has significant power over the machinery of government.
+
Sécurité des e-mails:
 +
* [https://gcconnex.gc.ca/file/view/59833198/gc-earb-2020-01-31-03-tbs-cccs-enhancing-email-security-with-dmarc-pdf?language=en Enhancing email security with Domain-based Message Authentication, Reporting & Conformance (DMARC)., 2020-01-31]
  
−
There are occasional exceptions to both of these situations, but creating a centralization model in the '''parliamentary form of government''' is extremely challenging because the parliamentary model usually doesn’t envision enterprise authority vested in any one person.
+
Politique/Norme/Cadre/Stratégies/Outils:
 +
* [https://gcconnex.gc.ca/file/view/48741427/gc-earb-2019-05-02-06-pan-canadian-trust-framework-update-pdf?language=en Pan-Canadian Trust Framework, 2019-05-02]
 +
* [https://gcconnex.gc.ca/file/view/36167163/gc-earb-2018-03-08-04-https-everywhere-pdf?language=en HTTPS Everywhere” Standard, 2018-03-08]
  
−
{{OCIO_GCEA_Footer}}
+
</multilang>

Latest revision as of 12:58, 21 February 2023

GC Enterprise Architecture GC Enterprise Architecture Review Board, GC EARB
GC Service & Digital Target Enterprise Architecture When to come
Enterprise Architecture Framework Forward Agenda
Business Capability Model (BCM) Past Sessions
Exemplar and Reference Architectures 10 Things You Need to Know
Enterprise Solutions Governance for Digital Solutions
Working Groups EA and GC EARB Overview – Presentation
Other References


The following content is a synopsis of the December 15, 2020 DM CEPP presentation.[edit | edit source]

What is enterprise?[edit | edit source]

Enterprise is generally defined as “an organization” or “organizational unit”

In the GC, ‘enterprise’ refers to a whole-of-government holistic approach.

An enterprise approach can be applied various facets, like governance, solutions, standards and culture.

Enterprise solutions definition[edit | edit source]

Enterprise solutions are internal and external Government of Canada assets that can be re-used in and across multiple parts of the organization.

Why focus on enterprise solutions?[edit | edit source]

To “operate as one” and advance the CEPP mandate we propose to focus on enterprise solutions defined by to business capabilities.

Role of business capabilities[edit | edit source]

Business capabilities are an expression of what a business does and can do.

It is proposed that enterprise solutions are defined as business capabilities

How to get your solution declared as Enterprise Solution[edit | edit source]

It is similar to the regular GC EARB deck template with additional pages added to provide supporting rationale of why your solution needs to be declared as an Enterprise Solution and that you have fulfilled all the necessary requirements to support an enterprise solution.

  • When ready, then look at forward agenda and send the deck along with a request to EA team to schedule a date for GC EARB
  • GC Enterprise Architecture Team will contact you to review and conduct initial assessment with the extended EA team.


Once GC EARB approve it as an Enterprise Solution, then department needs to ready itself to provide service to other departments, which may include:

  • create a MOU / agreement with the subscribing department for funding model and service model


What is needed for Enterprise Solutions to work in the GC?[edit | edit source]

The Enterprise Solutions framework has 3 facets.

Framework image.jpg
Three facets
Governance Culture Solutions
  • What are the roles and responsibilities
    and who decides who fills them?
  • What is the financial and funding
    model for an enterprise solution?
  • Which business capabilities should be
    addressed first?
  • How will user expectations be addressed?
  • What is the path to enterprise-wide adoption?
  • Is everyone ready to buy-in to enterprise solutions?
  • How do we ensure participation?
  • How will open and transparent input be gathered?
  • What are the mind-set and skills
    needed to foster an enterprise solution culture?
  • Which business problem are we solving?
  • Who can access the Enterprise Solution?
  • What data and technology standards are required?
  • Is the implementation secure enough?
  • Will it always be reliably online?

The following content is research conducted by the EA team after December 15, 2020 DM CEPP presentation.[edit | edit source]

Enterprise Solutions Framework Assessment Key Findings[edit | edit source]

Key Findings
Governance Culture Solutions

OK - Pilots have been able to describe their solutions using the BCM, identify the business problem, and value proposition to address user needs

Issue - Enterprise solution opportunities lack a defined path to advance and as a result tend to fizzle out

Issue - Operational enterprise solutions governance and support is at a low maturity level

Issue - Departments are not mandated and lack incentives to provide services to other departments, need a dedicated organization for enterprise solutions.

Issue - Cost recovery and appropriation models are adequate for operational costs, but up-front funding is required for initial development and evolution of enterprise solutions.

OK - Departments are ready to buy into Enterprise solutions once they exist, but lack of available ready to use solutions result in departments developing their own.

Issue - Need dedicated teams of “enterprise” business owners and service providers to develop, operate and evolve enterprise solutions, do we need a Shared Services organization to act as the service provider? Do expand SSC mandate to include applications?

Issue - Mandate use and appropriate departmental funds. Define a clear role and responsibility for users to determine needs and for the Business Owners and Service Provider to be accountable.

OK - Identifying and developing enterprise solutions is not a problem, focus needs to be on governance and culture

OK - Pilots have been able to define the business problem and processes like the concept case and GCEARB are existing tools that can be used

OK - Cloud base solutions from public cloud service providers are enabling business owners to envision enterprise solutions but they need technical partnerships from dedicated solution providers to provision IT

Proposed Roles and Responsibilities for Enterprise solutions[edit | edit source]

Roles and Responsibilities
Stakeholders, defines ”who”

Stakeholders in the form of a ‘product board’ determine and validate user needs, prioritize the delivery roadmap and manage the related expenditures.

  • business/program representatives from across departments
  • sponsors enterprise solution
  • identify users
  • determine user needs
  • consumes
  • contributes funds
Business Owner, defines ”what”

The Business Owner has overall accountability for delivering on the business outcomes and achieving the benefits that a solution is meant to enable or facilitate.

  • Defines the required capabilities and intended business outcomes and benefits
  • Serves as sponsor and is accountable for the achievement of the business outcomes and benefits following implementation
  • Establishes and maintains governance
  • Secures funding and resources and provides oversight
  • Consults with and engages stakeholders and other implicated parties to ensure alignment towards delivery
  • Reviews and signs-off on key strategic risks
  • Authorizes the IT service
  • Oversees data stewardship practices at the production solution-level
  • Creates roadmap for service or product improvements
Service Provider, defines ”how”

The Service Provider operates and manages IT solutions and/or services and provides them to end users.

  • Responsible on behalf of an organization for requirements definitions, service delivery, security and reliability
  • Implement the requirements
  • Signs off on platform scope
  • Collect data to measure service levels and key performance indicators
  • Ensure compliance with standards
  • Monitor, test and adjust as required
  • Support innovative products and services
  • Conduct security assessments

Proposed Governance for Enterprise solutions[edit | edit source]

DM CEPP[edit | edit source]

•       Enterprise Business Direction

Product management board per solution[edit | edit source]

•       Cross departmental stakeholder representation

GC EARB[edit | edit source]

•       Alignment with Enterprise Architecture Framework

Draft DM CEPP presentation still to be presented[edit | edit source]

The following initiatives endorsed by GC EARB have characteristics of Enterprise Solutions[edit | edit source]

This registry of GC Enterprise Solutions are classified in the layers of the EA framework

Business Architecture[edit | edit source]

Business Intelligence:


Policy/Standard/Framework/Tools:


Information Architecture[edit | edit source]

Collaboration Platform:

Data Analytics:

Information Management:

Policy/Standard/Framework/Strategies/Tools:


Application Architecture[edit | edit source]

ATIP:

Asset Management

Case Management:

Contact Centre:

Finance:

Grants & Contributions:

Geospatial:

Human Resources:

Interoperability:

Jobs / Talent Management:

Learning / Training:

Project & Portfolio Management:

Procurement:

Security Clearance:

Service Management:

Search:

Policy/Standard/Framework/Strategies/Tools:


Technology Architecture[edit | edit source]

Access:

Cloud:

Device:

Infrastructure:

Split Tunnel:

Policy/Standard/Framework/Strategies/Tools:


Security Architecture and Privacy[edit | edit source]

Electronic Security:

Email Security:

Identity & Access Management

Policy/Standard/Framework/Strategies/Tools:

Archived Enterprise Solutions material[edit | edit source]

List of Enterprise Solutions from 2017[edit | edit source]

PSPC

  • GCdocs
  • Shared Case Management
  • BuyandSell.ca
  • Termium
  • eProcurement Solution
  • National Service Call Centre
  • WebEx
  • Shared Travel Services
  • Phoenix
  • myGCHR
  • Compensation Web Apps

CSPS

  • Integrated Learning Management System / Gccampus

TBS

PSC

  • Jobs.gc.ca

ESDC

SSC

  • Email
  • GCSRA
  • GCSI
  • GEDS
  • GCKey


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