Difference between revisions of "GC Enterprise Architecture/Enterprise Solutions"

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{{OCIO_GCEA_Header}}Please send us your feedback on the Enterprise Solutions/Shared Services content to the [[Mailto:EA.AE@tbs-sct.gc.ca| TBS Enterprise Architecture team]]
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{{OCIO GCEA Header}}
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<multilang>
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@en|
  
== Branding ==
+
== The following content is a synopsis of the December 15, 2020 DM CEPP presentation. ==
Enterprise Solutions
+
*<u>[[Media:DMCEPP EnterpriseSolutions Dec 15 20 v3.pptx|Advancing Enterprise Solutions - Presentation to the DM CEPP on Dec 15, 2020]]</u>
  
Enterprise Services
+
== What is enterprise? ==
 +
Enterprise is generally defined as “an organization” or “organizational unit”
  
Enterprise Capabilities
+
In the GC, ‘enterprise’ refers to a whole-of-government holistic approach.
  
Enterprise Shared Services
+
An enterprise approach can be applied various facets, like governance, solutions, standards and culture.
  
Enterprise-wide initiatives
+
== Enterprise solutions definition ==
 +
Enterprise solutions are internal and external Government of Canada assets that can be re-used in and across multiple parts of the organization.
  
Centralized solutions/services
+
=== Why focus on enterprise solutions? ===
 +
To “operate as one” and advance the CEPP mandate we propose to focus on enterprise solutions defined by to business capabilities.
  
Enterprise or shared IT solutions, assets, and services.    
+
=== Role of business capabilities ===
 +
[[GC Enterprise Architecture/Business Capability Model|Business capabilities]] are an expression of '''what a business does''' and can do.
  
== Enterprise Solutions/Services definition(s) ==
+
It is proposed that enterprise solutions are defined as business capabilities
The TB [https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=32603 Policy on Service and Digital] defines “Internal Enterprise Services” as “A service provided by a Government of Canada department to other Government of Canada departments intended on a government-wide basis.” It states that departmental heads are to use enterprise or shared IT solutions, assets, and services. The Service Inventory is catalogue of external and internal enterprise services that provides detailed information based on a specific set of elements (e.g., channel, client, volume, etc.).
 
  
The TB Policy on Service and Digital  states that PSPC is responsible for providing common enterprise solutions and services related to the following: electronic document records management systems, case and workflow tracking solutions, and collaboration platforms. Whenever possible, PSPC is responsible for delivering these services in a consolidated and standardized manner. PSPC’s services are provided on a cost-recovery basis.
+
=== How to get your solution declared as Enterprise Solution ===
  
Enterprise-wide initiatives aim to maximize the effective functioning of the Government of Canada as a modern enterprise by: '''seeking''' feasible solutions that provide Canadians with the greatest overall value for money; '''leveraging''' the full potential of new technology; and '''improving''' the alignment and coherence of federal investments in business operations and services. 
+
* To get your solution declared as an Enterprise Solution in GC EARB, please fill out a <u>[[Media:2022-03-09-GC EARB Presenter Enterprise Solution.pptx|special GC EARB Presenter Template]] ([[Media:2022-03-09-GC_EARB_Presenter_Enterprise_Solution_FR.pptx|Special GC EARB French Presenter Template]])</u> specifically for Enterprise Solution.
  
Enterprise solutions/shared services are whole-of-government architectural, governance, vendor management and procurement approaches where IT is aligned to common business services defined by business capabilities, ([https://gcconnex.gc.ca/file/view/50303103/gcbcm-gcmca-v2-definitions-en-20190617-docx?language=en Business Capability Model 2.0]). Enterprise solutions/shared services can be meet the meet the common requirements of all Government of Canada departments or a given subset. Enterprise solutions/shared services can be supplied internally from other GC departments, (SSC EDC), from the private sector (public cloud) and from other jurisdictions or governments, (EX provincial credentials). Enterprise Solutions/Shared Services can occur across all, several or individual architecture layers of the EA framework, Business, Information, Application, Technology, Security and Privacy, BIATSP.
+
It is similar to the regular GC EARB deck template with additional pages added to provide supporting rationale of why your solution needs to be declared as an Enterprise Solution and that you have fulfilled all the necessary requirements to support an enterprise solution.  
  
== Enterprise Solutions/Shared Services Guiding principles ==
+
* When ready, then look at <u>[[GC_Enterprise_Architecture/Board/Forward_Agenda| forward agenda]]</u> and send the deck along with a request to <u>[mailto:EA.AE@tbs-sct.gc.ca EA team]</u> to schedule a date for GC EARB
Any solution that is worthy of of use across the entire GC should allow the consumers to successfully achieve their objectives by providing an accessible, enabling, extendable, fast, monitored, reliable, scalable, secure, and self-service common base service in an open, cost-competitive, collaborative, iterative, proactive, timely and transparent manner.
+
 
 +
* GC Enterprise Architecture Team will contact you to review and conduct initial assessment with the extended EA team.
 +
 
 +
 
 +
Once GC EARB approve it as an Enterprise Solution, then department needs to ready itself to provide service to other departments, which may include:
 +
* create a MOU / agreement with the subscribing department for funding model and service model
 +
 
 +
 
 +
== What is needed for Enterprise Solutions to work in the GC? ==
 +
The Enterprise Solutions framework has 3 facets.
 +
[[File:Framework image.jpg|thumb]]
  
 
{| class="wikitable"
 
{| class="wikitable"
!Key  Words
+
|+ Three facets
!Definition (all are where  appropriate)
 
!Examples of how to enable
 
!Ways to measures success
 
 
|-
 
|-
|enabling
+
!Governance !! Culture !! Solutions
|empowering  the consumer to achieve their objectives
 
|multiple methods to engage any  one service, simplicity, compatability, accessibility
 
|Client feedback surveys
 
 
|-
 
|-
|extendable
+
|  
|allowing the consumer to extend  the service to meet their objectives beyond the common base
+
*What are the roles and responsibilities <br/> and who decides who fills them?
|APIs, Delegated Access to  configuration
+
*What is the financial and funding <br/> model for an enterprise solution?
|adoption rates, client feedback  surveys
+
*Which business capabilities should be <br/> addressed first?
 +
*How will user expectations be addressed?
 +
*What is the path to enterprise-wide adoption?
 +
||
 +
*Is everyone ready to buy-in to enterprise solutions?
 +
*How do we ensure participation?
 +
*How will open and transparent input be gathered?
 +
*What are the mind-set and skills <br> needed to foster an enterprise solution culture?
 +
||
 +
*Which business problem are we solving?
 +
*Who can access the Enterprise Solution?
 +
*What data and technology standards are required?
 +
*Is the implementation secure enough?
 +
*Will it always be reliably online?
 +
|}
 +
 
 +
== The following content is research conducted by the EA team after  December 15, 2020 DM CEPP presentation. ==
 +
 
 +
== Enterprise Solutions Framework Assessment Key Findings ==
 +
 
 +
{| class="wikitable"
 +
|+ Key Findings
 
|-
 
|-
|fast
+
!Governance !! Culture !! Solutions
|each engagement with the service  is responded to quickly
 
|measure, decompose and improve;  compare all changes to baseline
 
|MTRs on ITSM, service response  times
 
 
|-
 
|-
|monitored
+
|  
|both the service provider and the consumer have visibility into the state and quality of the service
+
'''''OK -''''' Pilots have been able to describe their solutions using the BCM, identify the business problem, and value proposition to address user needs
|End point visibility, network monitoring,  pagerduty.com, SIEMs,  cloud platform native tools, new relic, dynatrace
+
 
|transparency, continual  improvement of coverage
+
'''''Issue -''''' Enterprise solution opportunities lack a defined path to advance and as a result tend to fizzle out
 +
 
 +
'''''Issue -''''' Operational enterprise solutions governance and support is at a low maturity level
 +
 
 +
'''''Issue -''''' Departments are not mandated and lack incentives to provide services to other departments, need a dedicated organization for enterprise solutions.
 +
'''''Issue -''''' Cost recovery and appropriation models are adequate for operational costs, but up-front funding is required for initial development and evolution of enterprise solutions.
 +
||
 +
'''''OK -''''' Departments are ready to buy into Enterprise solutions once they exist, but lack of available ready to use solutions result in departments developing their own.
 +
 
 +
'''''Issue -''''' Need dedicated teams of “enterprise” business owners and service providers to develop, operate and evolve enterprise solutions, do we need a Shared Services organization to act as the service provider? Do expand SSC mandate to include applications?
 +
 
 +
'''''Issue -''''' Mandate use and appropriate departmental funds. Define a clear role and responsibility for users to determine needs and for the Business Owners and Service Provider to be accountable.
 +
||
 +
'''''OK -''''' Identifying and developing enterprise solutions is not a problem, focus needs to be on governance and culture
 +
 
 +
'''''OK -''''' Pilots have been able to define the business problem and processes like the concept case and GCEARB are existing tools that can be used
 +
 
 +
'''''OK -''''' Cloud base solutions from public cloud service providers are enabling business owners to envision enterprise solutions but they need technical partnerships from dedicated solution providers to provision IT
 +
|}
 +
 
 +
== Proposed Roles and Responsibilities for Enterprise solutions ==
 +
 
 +
{| class=wikitable
 +
|+ Roles and Responsibilities
 +
! Stakeholders, defines ”who”
 +
|  
 +
Stakeholders in the form of a ‘product board’ determine and validate user needs, prioritize the delivery roadmap and manage the related expenditures.
 +
*business/program representatives from across departments
 +
*sponsors enterprise solution
 +
*identify users
 +
*determine user needs
 +
*consumes
 +
*contributes funds
 
|-
 
|-
|reliable
+
! Business Owner, defines ”what”
|the service has been architected  to have be able to have a high service level objective
+
|  
|Redundancy, Resiliency,  Geographic distribution, high availability models, workload pattern scaling
+
The Business Owner has overall accountability for delivering on the business outcomes and achieving the benefits that a solution is meant to enable or facilitate.
|planned availability % vs total  availability %
+
*Defines the required capabilities and intended business outcomes and benefits
 +
*Serves as sponsor and is accountable for the achievement of the business outcomes and benefits following implementation
 +
*Establishes and maintains governance
 +
*Secures funding and resources and provides oversight
 +
*Consults with and engages stakeholders and other implicated parties to ensure alignment towards delivery
 +
*Reviews and signs-off on key strategic risks
 +
*Authorizes the IT service
 +
*Oversees data stewardship practices at the production solution-level
 +
*Creates roadmap for service or product improvements
 
|-
 
|-
|scalable
+
! Service Provider, defines ”how”
|the service is able to be  expanded to new consumers quickly and efficiently
+
|  
|Well-documented onboarding  plans, pre-planned expansion posture, automation
+
The Service Provider operates and manages IT solutions and/or services and provides them to end users.
|delivery or enablement time
+
 
|-
+
*Responsible on behalf of an organization for requirements definitions, service delivery, security and reliability
|secure
+
*Implement the requirements
|allowing the consumer to trust  the service
+
*Signs off on platform scope
|Encryption Everywhere!
+
*Collect data to measure service levels and key performance indicators
Solution categories:
+
*Ensure compliance with standards
advanced persistent threat protection, anti malware, AI,  breach and attack simulation, communication  fraud protection, cyber threat intelligence, data classification, data  governance, data leakage prevention, data rentention, endpoint detection and response, identity and access management, incident response, insider threat,  IoT, intrusion detection & prevention, mobile application / mobile device  management, multi-factor authentication, network detect and response, network  traffic analysis, secure data erasure, secure file transfer, SIEM,  orchestration, automation and response, user and entity behavior analytics,  vulnerability management
+
*Monitor, test and adjust as required
|vulnerability rates, compliance  rates, incident rates, impact of implementation to service
+
*Support innovative products and services
|-
+
*Conduct security assessments
|self-service
 
|allows the consumer to not have  to engage with any thing other than the service itself to consume it
 
|APIs, Delegated Access to  configuration
 
|adoption rates, client feedback  surveys
 
|-
 
|common  base
 
|satisfies a common base set of requirements that all consumers need
 
|standards: base configuration,  security, performance
 
|adoption rates, client feedback  surveys, # change requests
 
|-
 
|open
 
|allows the consumer to  participate in the road map for service evolution
 
|published road maps, open  communication channels, real time community engagement
 
|participant rates, # of comments  received, # change requests, client feedback surveys, consumer tone analytics  (<nowiki>https://www.ibm.com/watson/services/tone-analyzer/</nowiki>)
 
|-
 
|cost-competitive
 
|allows the consumer to see  exactly how their money is being spent to provide the service, and is in line  with competing service providers
 
|entreprise agreements, open  source, minimal waste or excess components, automation, scaled to utilization
 
|per consumer rate, total cost  versus other services offered, per service provider rate, capex versus opex  rate to offer the service
 
|-
 
|collaborative
 
|allows the consumer to partner  with the service provider to throughout the life cycle of the service
 
|GCCollab, Social Media, working  groups for road map, active listening
 
|adoption rates and client  feedback surveys
 
|-
 
|iterative
 
|allows the service to  continually change to add, adapt or remove componets over time
 
|start small and add value and be  stable each release
 
|number of stable changes &  releases
 
|-
 
|proactive
 
|allows the service provider to  act before being asked to do so
 
|partner with consumers,  articulate business value, be transparent, be the experts in the domain and recommend service improvements, every year each service should improve  without a budget increase.
 
|reduction in ITSM calls, client  feedback surveys
 
|-
 
|timely
 
|allows the consumer to consume  the service without lengthy or costly upfront engagements
 
|Clear instructions, automation,  "smart" decisions and assumptions, avoid dead ends, partner your  consumers before being asked to to "increase the runway"
 
|Instrument, interconnect, &  improve
 
|-
 
|transparent
 
|allows the consumer to be fully  aware of the state of the service being provided
 
|Dashboard (per user category),  status pages (<nowiki>https://status.status.io/</nowiki>), published road maps, published  runbooks, automation libraries, user guides, embedded client execs, planned  vs. unplanned outages feeds
 
|Client feedback surveys,  technical usage statistics
 
 
|}
 
|}
  
== Digital Core Architecture Guiding Principles ==
+
== Proposed Governance for Enterprise solutions ==
'''Build Once, Use Everywhere'''
+
 
 +
=== '''DM CEPP''' ===
 +
•       Enterprise Business Direction
 +
 
 +
=== '''Product management board per solution''' ===
 +
•       Cross departmental stakeholder representation
 +
 
 +
=== '''GC EARB''' ===
 +
•       Alignment with Enterprise Architecture Framework
 +
 
 +
== Draft DM CEPP presentation still to be presented ==
 +
 
 +
*<u>[[Media:DMCEPP Enterprise Solutions May 5 2021 GARTNER Updates.pptx|Updates and progress on Enterprise Solution - May 17, 2021]]</u>
 +
 
 +
== The following initiatives endorsed by GC EARB have characteristics of Enterprise Solutions ==
 +
This registry of GC Enterprise Solutions are classified in the layers of the EA framework
 +
 
 +
=== Business Architecture ===
 +
 
 +
Business Intelligence:
 +
* [[gccollab:file/group/4981487/all|GC Entity License for Business Intelligence, Enterprise Information Intelligence Software Solution (EIISS)]]
 +
 
 +
 
 +
Policy/Standard/Framework/Tools:
 +
* Business Capability Model ([[GC Enterprise Architecture/Business Capability Model|'''GC BCM v2.1''']])
 +
* [https://gcconnex.gc.ca/file/view/59833201/gc-earb-2020-01-31-04-cbsa-investing-in-enterprise-capabilities-at-cbsa-pdf?language=en Investing in Enterprise Capabilities at CBSA, 2020-01-31]
 +
 
 +
* [https://gcconnex.gc.ca/file/view/61354083/gc-earb-2020-03-02-04-tbs-extensions-to-the-directive-on-service-and-digital-pdf?language=en Extensions to the Directive on Service and Digital]
 +
* [https://gcconnex.gc.ca/file/view/55208570/gc-earb-2019-10-31-02-tbs-ssc-pspc-digital-workspace-and-supporting-standards-pptx?language=en Digital Workspace Standards & Profiles. 2019-10-31]
 +
* [https://gcconnex.gc.ca/file/view/41548033/gc-earb-2018-02-22-02-open-and-accessible-digital-workspace?language=en Digital Workspace Reference Architecture, 2018-02-22]
 +
 
 +
* [https://gcconnex.gc.ca/file/view/50359583/gc-earb-2019-06-19-06-tbs-policy-instruments-for-accessible-information-and-communication-technology-ict-pdf?language=en Accessible Information and Communication Technology (ICT), 2019-06-19]
 +
* [https://gcconnex.gc.ca/file/view/39873572/gc-earb-2018-06-28-04-a-itsm-standards-pdf?language=en Standard for ITSM Integration, 2018-06-28]
 +
 
 +
 
 +
=== Information Architecture ===
 +
 
 +
Collaboration Platform:
 +
* [https://gcconnex.gc.ca/file/view/74382563/e-binder-gc-earb-2021-01-28-pdf?language=en gcexchange 2021-01-28]
 +
* [https://gcconnex.gc.ca/file/view/39019386/gc-earb-2018-05-31-06-a-gc-sharepoint-pdf?language=en Enterprise Managed SharePoint service, 2018-05-31]
 +
 
 +
Data Analytics:
 +
* [https://gcconnex.gc.ca/file/view/47461751/gc-earb-2019-03-21-05-statistics-canada-modernization-data-analytics-as-a-service-daaas-gc-earb-2019-03-21-05-statistics-canada-modernization-data-analytics-as-a-service-daaas-pdf?language=en Data Analytics as a Service, 2019-03-21]
 +
 
 +
Information Management:
 +
* [https://gcconnex.gc.ca/file/view/39019564/gc-earb-2018-05-31-07-a-gcdocs-pdf?language=en GCdocs and GCdocs Managed Service, 2018-05-31]
 +
* [https://wiki.gccollab.ca/GC_Enterprise_Architecture/What%27s_New_in_EA M365 as Systems that manages Information - Pathfinders, 2021-11-18, 2022-01-27]
 +
 
 +
Policy/Standard/Framework/Strategies/Tools:
 +
* [https://gcconnex.gc.ca/file/view/61354081/gc-earb-2020-03-02-03-tbs-enterprise-data-standards-pdf?language=en A Framework for Government-Wide Data Governance & Stewardship, 2020-03-02]
 +
* [https://gcconnex.gc.ca/file/view/50751211/gc-earb-2019-07-04-05-enterprise-data-update-to-the-enterprise-architecture-review-board-gc-earb-2019-07-04-05-enterprise-data-update-to-the-enterprise-architecture-review-board-pdf?language=en Enterprise Data: Update to the Enterprise Architecture Review Board, 2019-07-04]
 +
* [https://gcconnex.gc.ca/file/view/39110650/gc-earb-2018-05-31-02-gc-data-strategy-pdf?language=en GC Data Strategy, 2018-05-31]
 +
* [https://gcconnex.gc.ca/file/view/39019380/gc-earb-2018-05-31-03-gc-data-architecture-pdf?language=en Enterprise Data Management and Architecture, 2018-05-31]
 +
* [https://gcconnex.gc.ca/file/view/36637344/gc-earb-2018-03-22-10-white-paper-pdf?language=en Data Sovereignty & Public Cloud, 2018-03-22]
 +
 
 +
 
 +
=== Application Architecture ===
 +
 
 +
ATIP:
 +
* [https://gcconnex.gc.ca/file/view/46116279/gc-earb-2019-02-07-02a-access-to-information-and-privacy-online-portal-pdf?language=en ATIP Online Request Service (AORS), 2019-02-07]
 +
 
 +
Asset Management
 +
* [https://gcconnex.gc.ca/file/view/41654269/gc-earb-2018-08-30-03-asset-discovery-inventory-management-pdf-gc-earb-2018-08-30-03-a-asset-discovery-inventory-management-pdf?language=en Asset Discovery & Inventory Management. 2019-08-30]
 +
 
 +
Case Management:
 +
* [https://gcconnex.gc.ca/file/view/52272014/gc-earb-2019-08-22-02-gc-case-gc-earb-2019-08-22-02-gc-case-pdf?language=en GCcase Cloud Enterprise platform for Case Management, 2019-08-22]
 +
* [https://gcconnex.gc.ca/file/view/39898395/gc-earb-2018-06-28-06-a-gccase-pdf?language=en GCcase Service catalogue,2018-06-28]
 +
* [https://gcconnex.gc.ca/file/view/36167160/gc-earb-2018-03-08-02-scms-pdf?language=en Shared Case Management Solution (SCMS), 2018-03-08]
 +
 
 +
Contact Centre:
 +
* [https://gcconnex.gc.ca/file/view/78130795/e-binder-gc-earb-2021-04-08-pdf?language=en SSC – Contact Center Modernization Update, 2021-04-08]
 +
 
 +
Finance:
 +
* [https://gcconnex.gc.ca/file/view/73846560/e-binder-gc-earb-2021-01-14-pdf?language=en TBS – TeamMate+ Enterprise Initiative, 2021-01-14]
 +
* [https://gcconnex.gc.ca/file/view/62708927/gc-earb-2020-04-09-02-tbs-fmt-presentation-pptx?language=en FMT Coordinated Model and GC Digital Core, 2020-04-09]
 +
 
 +
* [https://gcconnex.gc.ca/file/view/62634388/gc-earb-2020-04-09-03-pspc-sap-moving-forward-pptx?language=en PSPC SAP Moving Forward (to SAP S/4HANA) Project, 2020-04-09]
 +
* [https://gcconnex.gc.ca/file/view/31596019/gc-earb-2017-10-12-04-financial-management-transformation-pptx?language=en Financial Management Transformation (Endorsement of SAP software for OCG)]
 +
* [https://gcconnex.gc.ca/file/view/41545659/gc-earb-2018-01-12-04-aafc-sap-hana-licenses?language=en SAP Hana licenses (initially for AAFC)]
 +
* [https://gcconnex.gc.ca/file/view/41546452/gc-earb-2018-01-24-05-cbsa-sap-hana-licenses?language=en CBSA SAP HANA]
 +
* [https://gcconnex.gc.ca/file/view/47455640/gc-earb-2019-03-21-02-gartner-assessment-of-cra-cbsa-sap-strategy-finance-and-hcm-benchmarks-to-support-cas-path-forward-pdf?language=en Gartner Assessment of CRA/CBSA SAP Strategy, 2019-03-21]
 +
 
 +
Grants & Contributions:
 +
* [https://www.gcpedia.gc.ca/gcwiki/images/6/6a/GC_EARB_2017-11-09_Record_of_Discussion.pdf Grants and Contributions, 2017-11-09]
 +
* [https://gcconnex.gc.ca/file/view/55246378/gc-earb-2019-11-14-06-nserc-sshrc-cihr-tri-agency-grants-management-solution-initiative-pdf?language=en NSERC/SSHRC/CIHR – Tri-Agency Grants Management Solution, 2019-11-14]
 +
* ISED Canadian Digital Adoption Program, 2021-07-29
 +
* NRCAN - Greener Homes Program, 2021-05-06
 +
* NRCAN - 2 Billion Trees Portal, 2021-10-07
 +
* AAFC - GC Digital Platform, 2019-03-07
 +
 
 +
Geospatial:
 +
* [https://gcconnex.gc.ca/file/view/62317661/gc-earb-2020-03-26-03-nrcan-canadian-geospatial-platform-pdf?language=en NRCan – Canadian Geospatial Platform (Federal Geospatial Platform), 2020-03-26]
 +
* [https://gcconnex.gc.ca/file/view/69066613/impact-assessment-and-cumulative-effects-related-systems?language=en Multi Department Impact Assessment and Cumulative Effects Related Systems]
 +
 
 +
Human Resources:
 +
* [https://gcconnex.gc.ca/file/view/73156556/e-binder-gc-earb-2020-12-17-pdf?language=en CSE – Next Gen HR and Pay for Heightened Security Departments - Follow up, 2020-12-17]
 +
* [https://gcconnex.gc.ca/file/view/65166466/gc-earb-2020-06-04-03-cse-hr-and-pay-for-heightened-security-departments-pdf?language=en CSE – NextGen HR and Pay for High Security Organizations - 2020-06-04]
 +
* [https://gcconnex.gc.ca/file/view/69309200/e-binder-gc-earb-2020-09-24-pdf?language=en PSPC – Next Generation Travel Project, 2020-09-24]
  
Build solutions, components and processes for the GC, and reuse across departments; select common over department-specific.
+
Interoperability:
 +
* [https://gcconnex.gc.ca/file/view/69847359/e-binder-gc-earb-2020-10-08-gc-connex-pdf?language=en TBS – OneGC Platform, 2020-10-08]
  
'''Business before Technology'''
+
* [https://www.canada.ca/en/government/system/digital-government/digital-government-innovations/enabling-interoperability.html Enabling interoperability]
  
Derive the solution definition from business requirements and user needs. Design and run the solutions based on overall end to end process.
+
* [https://gcconnex.gc.ca/file/group/29755185/all#77431818 TBS – Application Programme Interface (API)-First Patterns for Platform as a Service (PaaS), 2021-03-25]
 +
* [https://gcconnex.gc.ca/file/view/47989749/gc-earb-2019-04-04-05-api-store-gc-earb-2019-04-04-05-api-store-pdf?language=en API Store, 2019-04-04]
 +
* [https://gcconnex.gc.ca/file/view/36256056/gc-earb-2018-03-08-03-x-roads-update?language=en GC Interoperability: X-Roads Update and Digital Exchange, 2018-03-08]
 +
* [https://gcconnex.gc.ca/file/view/41544875/gc-earb-2017-11-30-04-gc-interoperability-platform-api-strategy?language=en GC API for Interoperability]
 +
* [https://www.canada.ca/en/government/system/digital-government/modern-emerging-technologies/government-canada-standards-apis.html Government of Canada Standards on APIs]
  
'''Standard over Custom'''
+
Jobs / Talent Management:
 +
* [https://gcconnex.gc.ca/file/view/79247716/e-binder-gc-earb-2021-04-22-pdf?language=en PSC – GC Jobs Transformation (GCJT), 2021-04-22]
 +
* [https://gcconnex.gc.ca/file/view/43500042/gc-earb-2018-11-01-04-updated-vidcruiter-pdf?language=en VidCruiter SaaS, 2018-11-18]
 +
* [https://gcconnex.gc.ca/file/view/40247202/gc-earb-2018-07-12-06-c-talent-cloud-earb-pdf?language=en Talent Cloud, 2018-07-12]
  
Use standard to maximize integrity, sustainability and interoperability. Design for flexible adoption of enhancements and upgrades.
+
Learning / Training:
 +
* [https://gcconnex.gc.ca/file/view/73846560/e-binder-gc-earb-2021-01-14-pdf?language=en CSPS – Next Generation Digital Learning Environment - Follow up, 2021-01-14]
 +
* [https://gcconnex.gc.ca/file/view/66311608/gc-earb-2020-07-02-02-csps-ngdle-pdf?language=en CSPS – Next Generation Digital Learning Environment, 2020-07-02]
  
'''User-Centricity'''
+
Project & Portfolio Management:
 +
* [https://gcconnex.gc.ca/file/view/39019382/gc-earb-2018-05-31-04-a-gc-ppm-clarity-pdf?language=en Project and Portfolio Management (GC PPM), 2018-05-31]
  
Design with, build for, and deliver the best experience to internal and external users. Focus on the needs of users, using user-centred methods.
+
Procurement:
 +
* [https://gcconnex.gc.ca/file/view/48741437/gc-earb-2019-05-02-10a-pspc-eprocurement-solution-pdf?language=en eProcurement Solution, 2019-05-02]
  
'''Treat Data as an Asset'''
+
Security Clearance:
 +
* [https://gcconnex.gc.ca/file/view/65557445/gc-earb-2020-06-18-02-pspc-isst-follow-up-to-june-18-2020-gc-earb-pdf?language=en Public Services and Procurement Canada (PSPC) Industrial Security Systems Transformation (ISST) Project GC EARB – 2020-06-18]
  
Design to maximize data use and availability. Use the data you collect and implement analytical tools. Reuse existing data where possible.
+
Service Management:
 +
* [https://gcconnex.gc.ca/file/view/61354090/gc-earb-2020-03-02-06-ssc-enterprise-itsm-tool-pdf?language=en SSC IT Service Management Tool Project (Service Management Transformation Program), 2020-03-02]
  
'''Design for Security and Privacy'''
+
Search:
 +
* [https://gcconnex.gc.ca/file/view/50359599/gc-earb-2019-06-19-02-canada-ca-search-engine-pdf?language=en Canada.ca Search Engine, 2019-06-19]
  
Balance user and business needs with proportionate security measures and adequate privacy protections.
+
Policy/Standard/Framework/Strategies/Tools:
 +
* [https://gcconnex.gc.ca/file/view/78130795/e-binder-gc-earb-2021-04-08-pdf?language=en SSC/TBS – Government of Canada Mainframe Landscape & Strategy Update, 2021-04-08]
 +
* [https://gcconnex.gc.ca/file/view/50359589/gc-earb-2019-06-19-04-gc-mainframe-strategy-pdf?language=en GC Mainframe Strategy report, 2019-06-19]
 +
* [https://gcconnex.gc.ca/file/view/50359588/gc-earb-2019-06-19-04a-gc-mainframe-strategy-pdf?language=en GC Mainframe Strategy presentation]
 +
* Open Source Standards and Whitepaper, 2019-10-03
 +
* [https://gcconnex.gc.ca/file/view/41985262/gc-earb-2018-09-13-03-open-first-whitepaper-pdf?language=en Open First Whitepaper, 2018-09-13]
  
'''Cloud First'''
 
  
Explore “… as a service” (XaaS) cloud services first.  Cloud first but not cloud only… for On Premise, try to adhere to Cloud qualities (e.g. zero modification).
+
=== Technology Architecture ===
  
'''Maximize Benefits'''
+
Access:
 +
* [https://gcconnex.gc.ca/file/view/79247716/e-binder-gc-earb-2021-04-22-pdf?language=en SSC - Network Device Authentication (NDA) Project, SSC - Endpoint Vulnerability Awareness and Security (EVAS), SSC – Security Information and Event Management (SIEM), SSC - Secure Remote Access Migration (SRAM), 2021-04-22]
  
Strive to maximize the benefits for the enterprise; optimize total cost of ownership and minimize risk. Design to be measurable and accountable.
+
Cloud:
 +
* [https://gcconnex.gc.ca/file/view/59227335/gc-earb-2020-01-17-03-stats-canada-drupal-reference-cloud-architecture-pptx?language=en Statistics Canada cloud architecture for Drupal, GC reference architecture for the GC, 2020-01-17]
 +
* [https://gcconnex.gc.ca/file/view/59833196/gc-earb-2020-01-31-02-tbs-ssc-readiness-and-prioritization-for-cxp-connectivity-pdf?language=en Cloud eXchange Point (CXP) readiness process, 2020-01-31]
 +
* [https://gcconnex.gc.ca/file/view/56894279/gc-earb-2019-12-05-06-ssc-secure-close-enablement-pdf?language=en SCED and A unified, consolidated, and regionalized hub strategy for interconnectivity to and from the GC infrastructure, 2019-12-05]
 +
* [https://gcconnex.gc.ca/file/view/67560193/gc-earb-2020-07-30-02-ssc-casb-pilot-architecture-pdf?language=en SSC Cloud Access Security Broker (CASB) service, 2020-07-30]
 +
* [https://cloud-broker.canada.ca/s/?language=en_CA Government of Canada Cloud Brokering Services]
 +
* [https://gcconnex.gc.ca/file/view/45648501/gc-earb-2019-01-24-03-overall-cloud-program-pdf?language=en Overall Cloud Program, 2019-01-24]
 +
* [[GC_Cloud_Infocentre|Cloud Infocentre, Everything you need to know for Cloud & DevOps]]
 +
* [https://gcconnex.gc.ca/file/view/58109995/gc-earb-2019-12-19-02-gc-cloud-enablement-cloud-connection-patterns-pptx?language=en GC Cloud Enablement: Cloud Connection Patterns, 2019-12-19]
  
'''Integration'''
+
Device:
 +
* [https://gcconnex.gc.ca/file/view/73156556/e-binder-gc-earb-2020-12-17-pdf?language=en SSC – Government of Canada Smart Phone for Classified (SPfC) Project, 2020-12-17]
 +
* [https://gcconnex.gc.ca/file/view/50167121/gc-earb-2019-06-13-03-enterprise-mobile-device-management-emdm-evolution-gc-earb-2019-06-13-03-enterprise-mobile-device-management-emdm-evolution-pdf?language=en Enterprise Mobile Device Management, 2019-06-13]
 +
* [https://gcconnex.gc.ca/file/view/62328195/gc-earb-2020-03-26-04-ssc-dcc-network-and-security-design-pdf?language=en Digital Communications and Collaboration (DCC): Network and Security Design Principles, 2020-03-26]
 +
* [https://gcconnex.gc.ca/file/view/55246371/gc-earb-2019-11-14-04-digital-communication-and-collaborations-pdf?language=en Digital Communications and Collaboration (DCC), 2019-11-14]
  
Enable interoperability based on standard components and solutions. Minimize the number and complexity of the interfaces.
+
Infrastructure:
 +
* [https://gcconnex.gc.ca/file/view/73156556/e-binder-gc-earb-2020-12-17-pdf?language=en SSC – Government of Canada Secret Infrastructure (GCSI) Expansion Project, 2020-12-17]
  
==  Benefits of Enterprise Solutions/Shared Services ==
+
Split Tunnel:
 +
* [https://gcconnex.gc.ca/file/view/65557446/gc-earb-2020-06-18-03-summary-of-split-tunneling-requests-pdf?language=en TBS – Process and status of Split Tunneling requests, 2020-06-18]
  
* Horizontally enable external and internal business services and provide cohesive experience to users and other stakeholders.
+
Policy/Standard/Framework/Strategies/Tools:
* Reduces the total cost of ownership, that includes procurement, development, operation maintenance and decommission for services by streamlining the number of GC digital solutions.
+
* [https://gcconnex.gc.ca/file/group/29755185/all#75734784 SSC – Network Modernization Strategy, 2021-02-25]
* Enhances integration and collaboration, creates transferable skill sets, and leverage innovative work across the GC and the private sector.
 
* Maximize enterprise investment by consolidating solutions into Enterprise Solutions, based on Business Capability Model (BCM)
 
  
== Critical Success Factors ==
 
Copied from [https://gcdocsp.tbssct.local/gcdocs/llisapi.dll?func=ll&objId=17502596&objAction=browse&sort=name&viewType=1 Supporting Enterprise Government: A Government of Canada Vision and Strategy  (Draft – November 2014)]
 
  
In order to effectively realize this Vision, there are a number of principles that should be considered:
+
=== Security Architecture and Privacy ===
  
* '''Alignment:''' Ensure that the initiative aligns to the near and long-term business objectives of the organizations being affected
+
Electronic Security:
 +
* [https://gcconnex.gc.ca/file/view/71576468/ebinder-gc-earb-2020-11-19-pdf?language=en PSPC – Electronic Security System, 2020-11-19]
  
* '''Needs Assessment:''' Identify users' needs at the beginning; this also includes cost considerations (projects delivered on time and on budget).  
+
Email Security:
 +
* [https://gcconnex.gc.ca/file/view/59833198/gc-earb-2020-01-31-03-tbs-cccs-enhancing-email-security-with-dmarc-pdf?language=en Enhancing email security with Domain-based Message Authentication, Reporting & Conformance (DMARC)., 2020-01-31]
  
* '''Governance:''' Create clear lines for approval and decision making; and ensure that there is accountability at all levels
+
Identity & Access Management
 +
* [https://gcconnex.gc.ca/file/view/50751216/gc-earb-2019-07-04-04-cyber-security-digital-identity-reference-architecture-gc-earb-2019-07-04-04-cyber-security-digital-identity-reference-architecture-pdf?language=en Cyber Security Digital Identity Reference Architecture, 2019-07-04]
 +
* [https://gcconnex.gc.ca/file/download/75092467 SSC - ICAS 2Key Implementation, 2020-02-11]
 +
* [https://gcconnex.gc.ca/file/view/74382563/e-binder-gc-earb-2021-01-28-pdf?language=en TC/TBS – e-Signature Service Standing Offer Procurement, 2021-01-28]
 +
* [https://gcconnex.gc.ca/file/view/53045700/gc-earb-2019-09-19-05-digital-credential-and-access-management-gc-earb-2019-09-19-05-digital-credential-and-access-management-pdf?language=en Digital Credential and Access Management, 2019-09-19]
 +
* [https://gcconnex.gc.ca/file/view/55093711/gc-earb-2019-09-19-02-enabling-secure-access-to-protected-b-cloud-services-pdf?language=en Enabling Secure Access to Protected B Cloud Services, 2019-09-19]
 +
* [https://gcconnex.gc.ca/file/view/48741435/gc-earb-2019-05-02-09-sign-in-canada-way-forward-pdf?language=en Sign IN Canada Way Forward, 2019-05-02]
 +
* [https://gcconnex.gc.ca/file/view/48741434/gc-earb-2019-05-02-08-gc-earb-verified-me-poc-overview-pdf?language=en Verified.Me POC, 2019-05-02]
 +
* [https://gcconnex.gc.ca/file/view/48741438/gc-earb-2019-05-02-07-myalberta-digital-identity-madi-pilot-pdf?language=en MyAlberta Digital Identity, MADI-2019-05-02]
 +
* [https://gcconnex.gc.ca/file/view/45223921/gc-earb-2019-01-10-03-update-of-the-gc-digital-identity-strategy-pdf?language=en Update of the GC Digital Identity Strategy, 2019-01-10]
 +
* [https://www.gcpedia.gc.ca/wiki/ICAM#GC_ICAM_Reference_Framework ICAM]
  
* '''Flexibility:''' Determine the capability of organization(s) to implement the project effectively and quickly to maximize the gains of engaging in an enterprise wide initiative
+
Policy/Standard/Framework/Strategies/Tools:
 +
* [https://gcconnex.gc.ca/file/view/48741427/gc-earb-2019-05-02-06-pan-canadian-trust-framework-update-pdf?language=en Pan-Canadian Trust Framework, 2019-05-02]
 +
* [https://gcconnex.gc.ca/file/view/36167163/gc-earb-2018-03-08-04-https-everywhere-pdf?language=en HTTPS Everywhere” Standard, 2018-03-08]
  
* '''Optimization and Sequencing:''' Ensure  that the right people are doing the right work at the right time
+
== [[Archived Enterprise Solutions material]] ==
  
* '''Evaluating:''' Assess and adjust project deliverables and milestones continually  throughout the process:
 
  
== Determining what Constitutes an Enterprise-wide Initiative ==
+
== List of Enterprise Solutions from 2017 ==
Copied from [https://gcdocsp.tbssct.local/gcdocs/llisapi.dll?func=ll&objId=17502596&objAction=browse&sort=name&viewType=1 Supporting Enterprise Government: A Government of Canada Vision and Strategy  (Draft – November 2014)]
+
'''PSPC'''
  
To be considered an enterprise-wide initiative, a project must meet five criteria which distinguish it from department-specific initiatives:
+
* GCdocs
{| class="wikitable"
+
* Shared Case Management
|
+
* BuyandSell.ca
|'''''Enterprise-wide Initiative'''''
+
* Termium
|'''''Department-specific Initiative'''''
+
* eProcurement Solution
|-
+
* National Service Call Centre
|'''''Objective'''''
+
* WebEx
|''Standardize and consolidate internal or  external operations to address a common business need.''
+
* Shared Travel Services
|''Separate  internal or external operations to addresses a mandate-specific business  need.''
+
* Phoenix
|-
+
* myGCHR
|'''''Scope'''''
+
* Compensation Web Apps
|''Impacts whole of government.''
+
 
|''Impacts individual departments.''
+
'''CSPS'''
|-
+
 
|'''''Investment'''''
+
* Integrated Learning Management System / Gccampus
|''Requires significant investment and formal  approvals (i.e. Cabinet and/or TB), and affects existing accountabilities.''
 
|''May or may not require significant  investment and formal approvals; does not affect existing accountabilities.''
 
|-
 
|'''''Duration'''''
 
|''Involves long-term solutions.''
 
|''Involves short, medium or long-term  solutions.''
 
|-
 
|'''''Discretion'''''
 
|''Participation is mandatory.''
 
|''(Not applicable.)''
 
|}
 
  
== When to Pursue an Enterprise-wide Solution ==
+
'''TBS'''
Copied from [https://gcdocsp.tbssct.local/gcdocs/llisapi.dll?func=ll&objId=17502596&objAction=browse&sort=name&viewType=1 Supporting Enterprise Government: A Government of Canada Vision and Strategy  (Draft – November 2014)]
 
  
If a potential initiative meets the five criteria for enterprise-wide initiatives, as outlined above, the decision whether to pursue such an approach will be based on the assessment of seven additional criteria which address value for money and feasibility. Overall, decisions will be based on net value (overall) as individual criteria might be in conflict. 
+
* [https://gcconnex.gc.ca/file/view/45648499/gc-earb-2019-01-24-02a-gc-business-capabilities-model-2-0-pdf?language=en GC EARB presentation, 2019-01-19]
 +
* [https://gcconnex.gc.ca/file/view/50303099/gcbcm-gcmca-v2-visualmodel-20190617-en-pdf?language=en GC BCM 2.0 Model]
 +
* [https://gcconnex.gc.ca/file/view/50303103/gcbcm-gcmca-v2-definitions-en-20190617-docx?language=en GC BCM 2.0 Definition Document]
 +
* [https://gcconnex.gc.ca/file/view/48741424/gc-earb-2019-05-02-04-government-of-canada-business-capability-model-working-group-gc-bcm-v2-pdf?language=en Government of Canada Business Capability Model 2.0, 2019-05-02]
 +
* Financial management transformation
 +
* GCTools
 +
* Project & portfolio management (IT Plan, APM, IT expenditures, Project Oversight, Business Services)
 +
* Callipers
 +
* Executive Talent Management System
 +
* Public Service Performance Management
 +
* TBS Application Portal
 +
* GC Interoperability Platform
 +
* Enterprise Grants & Contributions System
 +
* Wellness Productivity System
 +
* Identity Credential and Access Management System
 +
* Credential Broker Services
 +
* Internal Credential Management
 +
* Open Government Portal
 +
* Access to Information Portal
 +
* Talent Cloud
  
'''''Value for Money'''''
+
'''PSC'''
  
* '''Value:''' Does it represent a net improvement in value for money—i.e. economy, efficiency and effectiveness—as compared to the status quo/other options? (See Annex 1 for specific checklist.)
+
* Jobs.gc.ca
  
* '''Interdependencies:''' Is an enterprise-wide approach required to support other interconnected initiatives?
+
'''ESDC'''  
  
* '''Risk:''' Does it reduce operational risk through enhanced operational security and integrity? Are the respective risks of pursuing an enterprise-wide approach less than those of adopting department-specific approaches?
+
* [https://gcconnex.gc.ca/file/view/38370966/ceai-gc-2018-05-10-02-12-presentation-de-edsc-pdf?language=en Canada.ca, 2018-05-10]
  
'''''Feasibility'''''
+
'''SSC'''
  
* '''Timing:''' Is the timing favourable for such an initiative given the current context and competing priorities?
+
* Email
 +
* GCSRA
 +
* GCSI
 +
* GEDS
 +
* GCKey
  
* '''Equity''': Will it result in equitable and consistent treatment across departments?
+
@fr|
 +
Traduction en cours...
 +
== Le contenu suivant est un résumé de la présentation du CEPP du DM du 15 décembre 2020. ==
 +
*<u>[[Media:DMCEPP EnterpriseSolutions Dec 15 20 v3.pptx|Avançant les Solutions d’Intégrée ]]</u>
  
* '''Funding:''' Is funding available, aligned with current priorities, and recommendable in light of opportunity costs? Are the long-term total costs of not proceeding (e.g. continuing to pay for the maintenance of silo’d legacy infrastructure) greater than those of adopting an enterprise-wide approach? Are the individual and collective financial impacts on departments a net benefit?
+
== Qu’est-ce que l’Entreprise? ==
 +
L’entreprise est généralement définie comme « une organisation » ou une « unité organisationnelle ».
  
* '''Capacities:''' Is there an existing organization (e.g. a common service organization) that could provide the service? Is there a lead organization or cluster with the necessary resources, expertise and commitment to successfully execute?
+
Dans le GC, le terme « entreprise » fait référence à une approche holistique pan gouvernementale.  
  
==Decision Making Framework for Enterprise Solutions/Shared Services==
+
Une approche d’entreprise peut être appliquée à diverses facettes, telles que la gouvernance, les solutions, les normes et la culture.
Presented at GC EARB on June 4th, 2020
 
  
Under the Policy on Service and Digital, departmental CIO’s are responsible for “submitting to GC EARB, proposals concerned with the design, development, installation and implementation of digital initiatives”. They are also responsible for “adopting, as applicable, '''enterprise solutions within their respective department'''.”
+
== Définition des Solutions d’Entreprise ==
[[File:Decision Making Framework.png|alt=Decision Making Framework|thumb|Decision Making Framework]]
+
Les solutions d’entreprise sont des actifs internes et externes du gouvernement du Canada qui peuvent être réutilisés dans et entre plusieurs parties de l’organisation.  
  
Increasingly, a number of departmental digital initiatives propose solutions that address matters with common business capabilities, resulting in a diverse range of applications in operations across the GC IT landscape. TBS has recognized a need to provide assistance to departmental CIO’s to inform decision-making with respect to the '''adoption of enterprise solutions'''.
+
== Pourquoi se Concentrer sur les Solutions d’Entreprise? ==
 +
Pour « fonctionner comme un seul homme » et faire progresser le mandat du CEPP, nous proposons de mettre l’accent sur les solutions d’entreprise définies par les capacités opérationnelles.
  
The following [https://gcconnex.gc.ca/file/view/64955800/gc-earb-2020-06-04-02-tbs-decision-framework-for-enterprise-solutions-pdf?language=en presentation] is the first iteration of a working draft of a decision making framework that will be used as a guide for the adoption of enterprise solutions. The framework will be added to the revised [[Images/1/1a/GC EARB Presenter Template-BETA Release Aug 18 2020.pptx|GC EARB presenter template]]. Please send us your feedback on the decision making framework for enterprise solutions to the [mailto:EA.AE@tbs-sct.gc.ca TBS Enterprise Architecture team]
+
== Rôle des Capacités Opérationnelle ==
== Input from Gartner ==
+
[[GC Enterprise Architecture/Business Capability Model|Les capacités opérationnelle]] sont l’expression de « ce qu’une entreprise fait » et peut faire.
In a '''shared services''' model, the customers of the shared services are part of the formal board of directors, governing the strategic intent of the shared services organization and determining what service levels will be provided.
 
  
'''Centralization''' is most commonly successful in forms of government with a single, strong leader such as a governor, a strong mayor or county executive, or a president, where the role has significant power over the machinery of government.
+
Il est proposé que les solutions d’entreprise soient définies comme des capacités commerciales.
  
There are occasional exceptions to both of these situations, but creating a centralization model in the '''parliamentary form of government''' is extremely challenging because the parliamentary model usually doesn’t envision enterprise authority vested in any one person.
+
== Que faut-il pour que les Solutions d’Entreprise Fonctionnent au sein du GC? ==
 +
Le framework Enterprise Solutions comporte 3 facettes.
 +
[[File:Framework image.jpg|thumb]]
  
== DRAFT: Patterns and Practices regarding Enterprise Solutions/Shared Services: Spectrum of Options ==
 
Enterprise Solutions may be governed using three general models that provide relative advantages in terms of addressing technical debt, minimizing total cost of ownership, maximizing use of talent, maximizing consistency of technology and business processes, and optimizing infrastructure. 
 
 
{| class="wikitable"
 
{| class="wikitable"
|+
+
|+ Les 3 facettes
!Model
+
|-
!Illustration
+
!Gouvernance !! Culture !! Solutions
 
|-
 
|-
|'''Enterprise Service Provider Model.''' This model provides all services to the entire Enterprise in a consolidated manner, governed by a centralized authority, and is fully integrated across all instances. It maximizes utility of major investments which address common business needs, have Enterprise-wide scope, long durations, and require participation from all departments and agencies.  
+
|  
 +
*Quels sont les rôles et les responsabilités et <br/> qui décide qui les remplit?
 +
*Quel est le modèle financier et de <br/> financement pour une solution d’entreprise ?
 +
*Quelles sont les capacités opérationnelle qui doivent être abordées en premier ?
 +
*Comment les attentes des utilisateurs seront-elles prises en compte?
 +
*Quel est le chemin vers l’adoption à l’échelle de l’entreprise ?
 +
||
 +
*Tout le monde est-il prêt à adhérer aux solutions d’entreprise ?
 +
*Comment assurons-nous la participation?
 +
*Comment les contributions ouvertes et transparentes seront-elles recueillies?
 +
*Quels sont l’état d’esprit et les <br/> compétences nécessaires pour favoriser une culture de solution d’entreprise ?
 +
||
 +
*Quel problème commercial résolvons-nous?
 +
*Qui peut accéder à la solution d’entreprise ?
 +
*Quelles sont les normes en matière de données et de technologie requises?
 +
*La mise en œuvre est-elle suffisamment sécurisée ?
 +
*Sera-t-il toujours en ligne de manière fiable?
 +
|}
 +
 
 +
 
 +
== Le contenu suivant est une recherche menée par l’équipe EA après la présentation du CEPP DM du 15 décembre 2020. ==
  
'''Pros''': Enables cohesive, horizontal integration across Enterprise to enables consistent frictionless utilization by stakeholders and administration. Maximizes  consistency of technology.
+
== Principales conclusions de l’évaluation du cadre des solutions d’entreprise ==
  
'''Cons''': Increases risk of vendor lock in. Does not allow for department specific customizations to address non-standardized business processes.
+
{| class="wikitable"
|[[File:Centralized.png|alt=Centralized Model Icon|thumb|100x100px|Centralized Model Icon]]
+
|+ Principales conclusions
 
|-
 
|-
|'''Product Owner''' '''Model.''' This model uses departmental clusters or business owners to govern distributed instances of enterprise solutions. This model leverages enterprise standards, product owners, departmental clusters, governance and oversight. This model may also leverage distributed technical infrastructure to support solution clusters.
+
!Gouvernance !! Culture !! Solutions
'''Pros''': Recognizes layered approach of Enterprise Architecture Framework and enables governance of one or many aspects of Business, Information/Data, Application, Technology, Security, and Privacy for reuse by departments with similar business processes or non-functional requirements.
 
 
 
'''Cons''': Although the risk of vendor lock in is mitigated comparted to the Enterprise Service Model, it may be challenging to replace technology components that span multiple departments. 
 
|[[File:Decentralized Model Icon.png|alt=Decentralized Model Icon|thumb|100x100px|Decentralized Model Icon]]
 
 
|-
 
|-
|'''Federated Model.''' This stand alone, or decentralized model allows departments to implement their own stack components, influenced by standards, using APIs via interoperability standards. Governance manages exemptions from the Standard; however, a decentralized enterprise with multiple service delivery methods and business units  may be successful in finding justifications for significant deviations for standards.
+
|  
'''Pros''': Enables reactive solutions to address business processes not shared across departments. Limited risk of vendor lock in.  
+
'''''OK -''''' Les pilotes ont été en mesure de décrire leurs solutions à l’aide du BCM, d’identifier le problème commercial et la proposition de valeur pour répondre aux besoins des utilisateurs.  
  
'''Cons''': Limits reuse across departments. Talent supporting technology components in the federated model have fewer opportunities to build skill sets useful across the Enterprise. 
+
'''''Problème -''''' Les opportunités de solutions d’entreprise n’ont pas de voie définie pour progresser et, par conséquent, ont tendance à s’évanouir.
|[[File:Federated Model Icon.png|alt=Federated Model Icon|thumb|100x100px|Federated Model Icon]]
 
|}
 
  
== Health Canada classification model ==
+
'''''Problème -''''' La gouvernance et le support des solutions d’entreprise opérationnelles sont à un faible niveau de maturité
# Business Capability
 
# Solution, specific tool
 
# Component
 
  
== Service & Digital Target Enterprise Architecture ==
+
'''''Problème -''''' Les ministères ne sont pas mandatés et manquent d’incitatifs pour fournir des services à d’autres ministères, ont besoin d’une organisation dédiée pour les solutions d’entreprise.
The [https://gcconnex.gc.ca/file/view/67145496/gc-earb-2020-07-16-02-tbs-service-digital-target-enterprise-architecture-and-updates-to-the-ea-framework-pdf?language=en Service & Digital Target Enterprise Architecture] and [https://gcconnex.gc.ca/file/view/67145504/gc-earb-2020-07-16-02a-tbs-service-digital-target-enterprise-architecture-white-paper-pdf?language=en Whitepaper] were presented at GC EARB on July 16, 2020 for pre-endorsement.
 
  
The Service & Digital Target Enterprise Architecture defines a model for the digital enablement of Government of Canada services that addresses many of the key challenges with the current GC enterprise ecosystem.
+
'''''Problème -''''' Les modèles de recouvrement des coûts et d’affectation des crédits sont adéquats pour les coûts opérationnels, mais un financement initial est nécessaire pour le développement initial et l’évolution des solutions d’entreprise.
 +
||
 +
'''''OK -''''' Les départements sont prêts à acheter des solutions d’entreprise une fois qu’elles existent, mais le manque de solutions prêtes à l’emploi disponibles entraîne le développement des leurs par les départements.  
  
* It seeks to reduce the silos within the current GC ecosystem by having departments adopt a user and service
+
'''''Problème -''''' Besoin d’équipes dédiées de propriétaires opérationnelle « d’entreprise »  et de fournisseurs de services pour développer, exploiter et faire évoluer des solutions d’entreprise, avons-nous besoin d’une organisation de services partagés pour agir en tant que fournisseur de services? Élargir le mandat de SSC pour inclure les demandes?
  
delivery centric perspective when considering new IT solutions or modernizing older solutions.
+
'''''Problème -''''' Utilisation du mandat et fonds ministériels appropriés. Définissez un rôle et une responsabilité clairs pour les utilisateurs afin de déterminer les besoins et pour les propriétaires opérationnelle et le fournisseur de services d’être responsables.
 +
||
 +
'''''OK -''''' Identifier et développer des solutions d’entreprise n’est pas un problème, l’accent doit être mis sur la gouvernance et la culture.  
  
* It advocates a whole-of-government approach where IT is aligned to business services and solutions are based on re-useable components implementing business capabilities optimized to reduce unnecessary redundancy.
+
'''''OK -''''' Les pilotes ont été en mesure de définir le problème opérationnel et les processus tels que le cas conceptuel et CEAI GC sont des outils existants qui peuvent être utilisés
  
* This re-use is enabled through the use of published APIs shared across government. This approach allows GC to focus on improving its service delivery to Canadians while addressing the challenges with legacy systems.
+
'''''OK -'''''Les solutions de base cloud des fournisseurs de services de cloud public permettent aux propriétaires d’entreprise d’envisager des solutions d’entreprise, mais ils ont besoin de partenariats techniques de fournisseurs de solutions dédiés pour provisionner l’informatique.
== Enterprise Solutions/Shared Services and the EA Framework ==
+
|}
The Business Architecture layer of the the EA Framework has the following assessment criteria for GC EARB reviews:
 
* Promote Horizontal Enablement of the Enterprise
 
  
* Identify opportunities to enable business services horizontally across the GC enterprise and to provide cohesive experience to users and other stakeholders
+
== Rôles et Responsabilités Proposés pour les Solutions d’Entreprise ==
  
* Reuse common business capabilities, processes and enterprise solutions from across government and private sector
+
{| class=wikitable
 +
|+ Rôles et Responsabilités
 +
! Parties prenantes, définit « qui »
 +
 +
Les parties prenantes dans la forme d’un « tableau de produits » déterminent et valident les besoins des utilisateurs, hiérarchisent la feuille de route de livraison et gèrent les dépenses connexes.
 +
*Représentants des entreprises et des programmes de tous les ministères
 +
*Sponsorise une solution d’entreprise
 +
*Identifier les utilisateurs
 +
*Déterminer les besoins des utilisateurs
 +
*Consomme
 +
*Contribue aux fonds
 +
|-
 +
! Propriétaire opérationnelle, définit « quoi »
 +
|
 +
Le propriétaire opérationnelle a la responsabilité globale d’obtenir les résultats de l’entreprise et d’obtenir les avantages qu’une solution est censée permettre ou faciliter.
 +
*Définit les capacités requises et les résultats et avantages commerciaux escomptés
 +
*Agit à titre de commanditaire et est responsable de l’atteinte des résultats et des avantages opérationnels après la implémentation
 +
*Établir et maintenir la gouvernance
 +
*Assure le financement et les ressources et assure la surveillance
 +
*Consulter les intervenants et les autres parties concernées et les mobiliser afin d’assurer l’harmonisation vers la prestation
 +
*Examens et approbation des principaux risques stratégiques
 +
*Autorise le service informatique
 +
*Superviser les pratiques de gestion des données au niveau de la solution de production
 +
*Crée une feuille de route pour les améliorations de service ou de produit
 +
|-
 +
! Fournisseur de services, définit « comment »
 +
|
 +
Le fournisseur de services exploite et gère des solutions et/ou services informatiques et les fournit aux utilisateurs finaux.
  
* Publish in the open all reusable common business capabilities, processes and enterprise solutions for others to develop and leverage cohesive horizontal enterprise services.
+
*Responsable au nom d’une organisation de la définition des exigences, de la prestation de services, de la sécurité et de la fiabilité
 +
*Mettre en œuvre les exigences
 +
*Approuve la portée de la plate-forme
 +
*Recueillir des données pour mesurer les niveaux de service et les indicateurs de rendement clés
 +
*Assurer la conformité aux normes
 +
*Surveiller, tester et ajuster au besoin
 +
*Soutenir des produits et services innovants
 +
*Effectuer des évaluations de sécurité
 +
|}
  
== The following initiatives endorsed by GC EARB have characteristics of Enterprise Solutions/Shared Services. ==
+
==Solutions de Gouvernance d’Entreprise Proposées==
Enterprise Solutions/Shared Services can be identified across all the layers of the EA framework, BIATSP.
+
=== ''' SMA CPPI''' ===
 +
: Direction commerciale de l’entreprise
  
== Business Architecture ==
+
=== '''Tableau de gestion des produits par solution''' ===
GC BCM v2.0 (GC Business Capability Model)
+
: Représentation interdépartementale des intervenants
* [https://gcconnex.gc.ca/file/view/45648499/gc-earb-2019-01-24-02a-gc-business-capabilities-model-2-0-pdf GC EARB presentation, 2019-01-19]
 
*[https://gcconnex.gc.ca/file/view/50303103/gcbcm-gcmca-v2-definitions-en-20190617-docx?language=en BCM 2.0 Definition Document]
 
*[https://gcconnex.gc.ca/file/view/48741424/gc-earb-2019-05-02-04-government-of-canada-business-capability-model-working-group-gc-bcm-v2-pdf?language=en Government of Canada Business Capability Model 2.0, 2019-05-02]
 
[https://gcconnex.gc.ca/file/view/59833201/gc-earb-2020-01-31-04-cbsa-investing-in-enterprise-capabilities-at-cbsa-pdf?language=en Investing in Enterprise Capabilities at CBSA, 2020-01-31]
 
  
[https://gcconnex.gc.ca/file/view/55208570/gc-earb-2019-10-31-02-tbs-ssc-pspc-digital-workspace-and-supporting-standards-pptx?language=en Digital Workspace Standards & Profiles. 2019-10-31]
+
=== '''CEAI GC''' ===
* [https://gcconnex.gc.ca/file/view/41548033/gc-earb-2018-02-22-02-open-and-accessible-digital-workspace?language=en Digital Workspace Reference Architecture, 2018-02-22]
+
: Alignement sur le cadre d’architecture d’entreprise
[https://gcconnex.gc.ca/file/view/50359583/gc-earb-2019-06-19-06-tbs-policy-instruments-for-accessible-information-and-communication-technology-ict-pdf?language=en Accessible Information and Communication Technology (ICT), 2019-06-19]
 
  
[https://gcconnex.gc.ca/file/view/39873572/gc-earb-2018-06-28-04-a-itsm-standards-pdf?language=en Standard for ITSM Integration, 2018-06-28]
+
== Projet de présentation du DM CEPP qui doit encore être présenté ==
  
== Information Architecture ==
+
*<u>[[Media:DMCEPP Enterprise Solutions May 5 2021 GARTNER Updates.pptx|Mises à jour et progrès à partir du 15 décembre 2020]]</u>
[https://gcconnex.gc.ca/file/view/61354081/gc-earb-2020-03-02-03-tbs-enterprise-data-standards-pdf?language=en A Framework for Government-Wide Data Governance & Stewardship, 2020-03-02]
 
  
[https://gcconnex.gc.ca/file/view/50751211/gc-earb-2019-07-04-05-enterprise-data-update-to-the-enterprise-architecture-review-board-gc-earb-2019-07-04-05-enterprise-data-update-to-the-enterprise-architecture-review-board-pdf?language=en Enterprise Data: Update to the Enterprise Architecture Review Board, 2019-07-04]
+
== Les initiatives suivantes approuvées par CEAI GC ont des caractéristiques de solutions d’entreprise ==
 +
Ce registre des Solutions d’entreprise GC sont classé dans les couches du cadre AI.
  
[https://gcconnex.gc.ca/file/view/47989749/gc-earb-2019-04-04-05-api-store-gc-earb-2019-04-04-05-api-store-pdf?language=en API Store, 2019-04-04]
+
=== Architecture Opérationnelle ===
  
[https://gcconnex.gc.ca/file/view/47461751/gc-earb-2019-03-21-05-statistics-canada-modernization-data-analytics-as-a-service-daaas-gc-earb-2019-03-21-05-statistics-canada-modernization-data-analytics-as-a-service-daaas-pdf?language=en Data Analytics as a Service, 2019-03-21]
+
Informatique décisionnelle:
 +
* [[gccollab:file/group/4981487/all|GC Entity License for Business Intelligence, Enterprise Information Intelligence Software Solution (EIISS)]]
  
[https://gcconnex.gc.ca/file/view/39110650/gc-earb-2018-05-31-02-gc-data-strategy-pdf?language=en GC Data Strategy, 2018-05-31]
+
Politique/Norme/Cadre/Outils:
 +
* Business Capability Model ([[GC Enterprise Architecture/Business Capability Model|'''GC BCM v2.1''']])
 +
* [https://gcconnex.gc.ca/file/view/59833201/gc-earb-2020-01-31-04-cbsa-investing-in-enterprise-capabilities-at-cbsa-pdf?language=en Investing in Enterprise Capabilities at CBSA, 2020-01-31]
  
[https://gcconnex.gc.ca/file/view/39019380/gc-earb-2018-05-31-03-gc-data-architecture-pdf?language=en Enterprise Data Management and Architecture, 2018-05-31]
+
* [https://gcconnex.gc.ca/file/view/61354083/gc-earb-2020-03-02-04-tbs-extensions-to-the-directive-on-service-and-digital-pdf?language=en Extensions to the Directive on Service and Digital]
 +
* [https://gcconnex.gc.ca/file/view/55208570/gc-earb-2019-10-31-02-tbs-ssc-pspc-digital-workspace-and-supporting-standards-pptx?language=en Digital Workspace Standards & Profiles. 2019-10-31]
 +
* [https://gcconnex.gc.ca/file/view/41548033/gc-earb-2018-02-22-02-open-and-accessible-digital-workspace?language=en Digital Workspace Reference Architecture, 2018-02-22]
  
[https://gcconnex.gc.ca/file/view/39019564/gc-earb-2018-05-31-07-a-gcdocs-pdf?language=en GCdocs and GCdocs Managed Service, 2018-05-31]
+
* [https://gcconnex.gc.ca/file/view/50359583/gc-earb-2019-06-19-06-tbs-policy-instruments-for-accessible-information-and-communication-technology-ict-pdf?language=en Accessible Information and Communication Technology (ICT), 2019-06-19]
 +
* [https://gcconnex.gc.ca/file/view/39873572/gc-earb-2018-06-28-04-a-itsm-standards-pdf?language=en Standard for ITSM Integration, 2018-06-28]
  
[https://gcconnex.gc.ca/file/view/36637344/gc-earb-2018-03-22-10-white-paper-pdf?language=en Data Sovereignty & Public Cloud, 2018-03-22]
 
  
[https://www.canada.ca/en/government/system/digital-government/digital-government-innovations/enabling-interoperability.html Enabling interoperability]
+
=== Architecture d'Information ===
  
CDXP
+
Analyse des données:
* [https://gcconnex.gc.ca/file/view/36256056/gc-earb-2018-03-08-03-x-roads-update?language=en GC Interoperability: X-Roads Update and Digital Exchange, 2018-03-08]
+
* [https://gcconnex.gc.ca/file/view/47461751/gc-earb-2019-03-21-05-statistics-canada-modernization-data-analytics-as-a-service-daaas-gc-earb-2019-03-21-05-statistics-canada-modernization-data-analytics-as-a-service-daaas-pdf?language=en Data Analytics as a Service, 2019-03-21]
* [https://gcconnex.gc.ca/file/view/41544875/gc-earb-2017-11-30-04-gc-interoperability-platform-api-strategy?language=en GC API for Interoperability]
 
* [https://www.canada.ca/en/government/system/digital-government/modern-emerging-technologies/government-canada-standards-apis.html Government of Canada Standards on APIs]
 
[https://www.gcpedia.gc.ca/gcwiki/images/6/6a/GC_EARB_2017-11-09_Record_of_Discussion.pdf Grants and Contributions, 2017-11-09]
 
  
== Application Architecture ==
+
Plateforme de collaboration:
[https://gcconnex.gc.ca/file/view/66311608/gc-earb-2020-07-02-02-csps-ngdle-pdf?language=en Canada School of Public Service – Next Generation Digital Learning Environment, 2020-07-02]
+
* [https://gcconnex.gc.ca/file/view/74382563/e-binder-gc-earb-2021-01-28-pdf?language=en gcexchange 2021-01-28]
 +
* [https://gcconnex.gc.ca/file/view/39019386/gc-earb-2018-05-31-06-a-gc-sharepoint-pdf?language=en Enterprise Managed SharePoint service, 2018-05-31]
  
[https://gcconnex.gc.ca/file/view/65557445/gc-earb-2020-06-18-02-pspc-isst-follow-up-to-june-18-2020-gc-earb-pdf?language=en Public Services and Procurement Canada (PSPC) Industrial Security Systems Transformation (ISST) Project GC EARB – 2020-06-18]
+
Gestion de l’information:
 +
* [https://gcconnex.gc.ca/file/view/39019564/gc-earb-2018-05-31-07-a-gcdocs-pdf?language=en GCdocs and GCdocs Managed Service, 2018-05-31]
 +
* [https://wiki.gccollab.ca/GC_Enterprise_Architecture/What%27s_New_in_EA M365 as Systems that manages Information - Pathfinders, 2021-11-18, 2022-01-27]
  
[https://gcconnex.gc.ca/file/view/65166466/gc-earb-2020-06-04-03-cse-hr-and-pay-for-heightened-security-departments-pdf?language=en Communications Security Establishment – NextGen HR and Pay for High Security Organizations - 2020--06-04]
+
Politique/Norme/Cadre/Stratégies/Outils:
 +
* [https://gcconnex.gc.ca/file/view/61354081/gc-earb-2020-03-02-03-tbs-enterprise-data-standards-pdf?language=en A Framework for Government-Wide Data Governance & Stewardship, 2020-03-02]
 +
* [https://gcconnex.gc.ca/file/view/50751211/gc-earb-2019-07-04-05-enterprise-data-update-to-the-enterprise-architecture-review-board-gc-earb-2019-07-04-05-enterprise-data-update-to-the-enterprise-architecture-review-board-pdf?language=en Enterprise Data: Update to the Enterprise Architecture Review Board, 2019-07-04]
 +
* [https://gcconnex.gc.ca/file/view/39110650/gc-earb-2018-05-31-02-gc-data-strategy-pdf?language=en GC Data Strategy, 2018-05-31]
 +
* [https://gcconnex.gc.ca/file/view/39019380/gc-earb-2018-05-31-03-gc-data-architecture-pdf?language=en Enterprise Data Management and Architecture, 2018-05-31]
 +
* [https://gcconnex.gc.ca/file/view/36637344/gc-earb-2018-03-22-10-white-paper-pdf?language=en Data Sovereignty & Public Cloud, 2018-03-22]
  
Digital Comptrollership Program (formerly Financial Management Transformation)
 
* [https://gcconnex.gc.ca/file/view/62708927/gc-earb-2020-04-09-02-tbs-fmt-presentation-pptx?language=en FMT Coordinated Model and GC Digital Core, 2020-04-09]
 
* [[gccollab:file/group/4981487/all|GC Entity License for Business Intelligence, Enterprise Information Intelligence Software Solution (EIISS)]]
 
*[https://gcconnex.gc.ca/file/view/62634388/gc-earb-2020-04-09-03-pspc-sap-moving-forward-pptx?language=en PSPC SAP Moving Forward (to SAP S/4HANA) Project, 2020-04-09]
 
*[https://gcconnex.gc.ca/file/view/31596019/gc-earb-2017-10-12-04-financial-management-transformation-pptx?language=en Financial Management Transformation (Endorsement of SAP software for OCG)]
 
*[https://gcconnex.gc.ca/file/view/41545659/gc-earb-2018-01-12-04-aafc-sap-hana-licenses?language=en SAP Hana licenses (initially for AAFC)]
 
*[https://gcconnex.gc.ca/file/view/41546452/gc-earb-2018-01-24-05-cbsa-sap-hana-licenses?language=en CBSA SAP HANA]
 
*[https://www.gcpedia.gc.ca/gcwiki/images/6/6a/GC_EARB_2017-11-09_Record_of_Discussion.pdf Grants and Contributions, 2017-11-09]
 
[https://gcconnex.gc.ca/file/view/62317661/gc-earb-2020-03-26-03-nrcan-canadian-geospatial-platform-pdf?language=en NRCan – Canadian Geospatial Platform (Federal Geospatial Platform), 2020-03-26]
 
  
[https://gcconnex.gc.ca/file/view/61354090/gc-earb-2020-03-02-06-ssc-enterprise-itsm-tool-pdf?language=en SSC IT Service Management Tool Project (Service Management Transformation Program), 2020-03-02]
+
=== Architecture d’Application ===
 +
 
 +
ATIP:
 +
* [https://gcconnex.gc.ca/file/view/46116279/gc-earb-2019-02-07-02a-access-to-information-and-privacy-online-portal-pdf?language=en ATIP Online Request Service (AORS), 2019-02-07]
 +
 
 +
Gestion d’actifs
 +
* [https://gcconnex.gc.ca/file/view/41654269/gc-earb-2018-08-30-03-asset-discovery-inventory-management-pdf-gc-earb-2018-08-30-03-a-asset-discovery-inventory-management-pdf?language=en Asset Discovery & Inventory Management. 2019-08-30]
  
[https://gcconnex.gc.ca/file/view/59227335/gc-earb-2020-01-17-03-stats-canada-drupal-reference-cloud-architecture-pptx?language=en Statistics Canada cloud architecture for Drupal, GC reference architecture for the GC, 2020-01-17]
+
Gestion de cas:
 +
* [https://gcconnex.gc.ca/file/view/52271937/ceai-gc-2019-08-22-02-gccas-ceai-gc-2019-08-22-02-gccas-pdf?language=en GCcase Cloud Enterprise platform for Case Management, 2019-08-22]
 +
* [https://gcconnex.gc.ca/file/view/39898395/gc-earb-2018-06-28-06-a-gccase-pdf?language=en GCcase Service catalogue,2018-06-28]
 +
* [https://gcconnex.gc.ca/file/view/36167160/gc-earb-2018-03-08-02-scms-pdf?language=en Shared Case Management Solution (SCMS), 2018-03-08]
  
[https://gcconnex.gc.ca/file/view/55246378/gc-earb-2019-11-14-06-nserc-sshrc-cihr-tri-agency-grants-management-solution-initiative-pdf?language=en NSERC/SSHRC/CIHR Tri-Agency Grants Management Solution, 2019-11-14]
+
Centre de contact:
 +
* [https://gcconnex.gc.ca/file/view/78130795/e-binder-gc-earb-2021-04-08-pdf?language=en SSC Contact Center Modernization Update, 2021-04-08]
  
[https://gcconnex.gc.ca/file/view/53665633/gc-earb-2019-10-03-02-open-source-standards-and-whitepaper-gc-earb-2019-10-03-02-open-source-standards-and-whitepaper-pdf?language=en Open Source Standards and Whitepaper, 2019-10-03]
+
Finance:
 +
* [https://gcconnex.gc.ca/file/view/73846560/e-binder-gc-earb-2021-01-14-pdf?language=en TBS – TeamMate+ Enterprise Initiative, 2021-01-14]
 +
* [https://gcconnex.gc.ca/file/view/62708927/gc-earb-2020-04-09-02-tbs-fmt-presentation-pptx?language=en FMT Coordinated Model and GC Digital Core, 2020-04-09]
  
GCcase
+
* [https://gcconnex.gc.ca/file/view/62634388/gc-earb-2020-04-09-03-pspc-sap-moving-forward-pptx?language=en PSPC SAP Moving Forward (to SAP S/4HANA) Project, 2020-04-09]
* [https://gcconnex.gc.ca/file/view/52272014/gc-earb-2019-08-22-02-gc-case-gc-earb-2019-08-22-02-gc-case-pdf?language=en GCcase Cloud Enterprise platform for Case Management, 2019-08-22]
+
* [https://gcconnex.gc.ca/file/view/31596019/gc-earb-2017-10-12-04-financial-management-transformation-pptx?language=en Financial Management Transformation (Endorsement of SAP software for OCG)]
 +
* [https://gcconnex.gc.ca/file/view/41545659/gc-earb-2018-01-12-04-aafc-sap-hana-licenses?language=en SAP Hana licenses (initially for AAFC)]
 +
* [https://gcconnex.gc.ca/file/view/41546452/gc-earb-2018-01-24-05-cbsa-sap-hana-licenses?language=en CBSA SAP HANA]
 +
* [https://gcconnex.gc.ca/file/view/47455640/gc-earb-2019-03-21-02-gartner-assessment-of-cra-cbsa-sap-strategy-finance-and-hcm-benchmarks-to-support-cas-path-forward-pdf?language=en Gartner Assessment of CRA/CBSA SAP Strategy, 2019-03-21]
  
* [https://gcconnex.gc.ca/file/view/39898395/gc-earb-2018-06-28-06-a-gccase-pdf?language=en GCcase Service catalogue,2018-06-28]
+
Subventions et contributions:
* [https://gcconnex.gc.ca/file/view/36167160/gc-earb-2018-03-08-02-scms-pdf?language=en Shared Case Management Solution (SCMS), 2018-03-08]
+
* [https://www.gcpedia.gc.ca/gcwiki/images/6/6a/GC_EARB_2017-11-09_Record_of_Discussion.pdf Grants and Contributions, 2017-11-09]
[https://gcconnex.gc.ca/file/view/50359599/gc-earb-2019-06-19-02-canada-ca-search-engine-pdf?language=en Canada.ca Search Engine, 2019-06-19]
+
* [https://gcconnex.gc.ca/file/view/55246378/gc-earb-2019-11-14-06-nserc-sshrc-cihr-tri-agency-grants-management-solution-initiative-pdf?language=en NSERC/SSHRC/CIHR – Tri-Agency Grants Management Solution, 2019-11-14]
 +
* ISED Canadian Digital Adoption Program, 2021-07-29
 +
* NRCAN - Greener Homes Program, 2021-05-06
 +
* NRCAN - 2 Billion Trees Portal, 2021-10-07
 +
* AAFC - GC Digital Platform, 2019-03-07
  
GC Mainframe Strategy, 2019-06-19
+
Géospatial:
* [https://gcconnex.gc.ca/file/view/50359589/gc-earb-2019-06-19-04-gc-mainframe-strategy-pdf?language=en GC Mainframe Strategy report]  
+
* [https://gcconnex.gc.ca/file/view/62317661/gc-earb-2020-03-26-03-nrcan-canadian-geospatial-platform-pdf?language=en NRCan – Canadian Geospatial Platform (Federal Geospatial Platform), 2020-03-26]
 +
* [https://gcconnex.gc.ca/file/view/69066613/impact-assessment-and-cumulative-effects-related-systems?language=en Multi Department Impact Assessment and Cumulative Effects Related Systems]
  
* [https://gcconnex.gc.ca/file/view/50359588/gc-earb-2019-06-19-04a-gc-mainframe-strategy-pdf?language=en GC Mainframe Strategy presentation]
+
Ressources humaines:
[https://gcconnex.gc.ca/file/view/48741437/gc-earb-2019-05-02-10a-pspc-eprocurement-solution-pdf?language=en eProcurement Solution, 2019-05-02]
+
* [https://gcconnex.gc.ca/file/view/73156556/e-binder-gc-earb-2020-12-17-pdf?language=en CSE – Next Gen HR and Pay for Heightened Security Departments - Follow up, 2020-12-17]
 +
* [https://gcconnex.gc.ca/file/view/65166466/gc-earb-2020-06-04-03-cse-hr-and-pay-for-heightened-security-departments-pdf?language=en CSE – NextGen HR and Pay for High Security Organizations - 2020-06-04]
 +
* [https://gcconnex.gc.ca/file/view/69309200/e-binder-gc-earb-2020-09-24-pdf?language=en PSPC – Next Generation Travel Project, 2020-09-24]
  
[https://gcconnex.gc.ca/file/view/47455640/gc-earb-2019-03-21-02-gartner-assessment-of-cra-cbsa-sap-strategy-finance-and-hcm-benchmarks-to-support-cas-path-forward-pdf?language=en Gartner Assessment of CRA/CBSA SAP Strategy, 2019-03-21]
+
Interopérabilité:
 +
* [https://gcconnex.gc.ca/file/view/69847359/e-binder-gc-earb-2020-10-08-gc-connex-pdf?language=en TBS – OneGC Platform, 2020-10-08]
  
[https://gcconnex.gc.ca/file/view/46116279/gc-earb-2019-02-07-02a-access-to-information-and-privacy-online-portal-pdf?language=en ATIP Online Request Service (AORS), 2019-02-07]
+
* [https://www.canada.ca/en/government/system/digital-government/digital-government-innovations/enabling-interoperability.html Enabling interoperability]
  
[https://gcconnex.gc.ca/file/view/43500042/gc-earb-2018-11-01-04-updated-vidcruiter-pdf?language=en VidCruiter SaaS, 2018-11-18]
+
* [https://gcconnex.gc.ca/file/group/29755185/all#77431818 TBS – Application Programme Interface (API)-First Patterns for Platform as a Service (PaaS), 2021-03-25]
 +
* [https://gcconnex.gc.ca/file/view/47989749/gc-earb-2019-04-04-05-api-store-gc-earb-2019-04-04-05-api-store-pdf?language=en API Store, 2019-04-04]
 +
* [https://gcconnex.gc.ca/file/view/36256056/gc-earb-2018-03-08-03-x-roads-update?language=en GC Interoperability: X-Roads Update and Digital Exchange, 2018-03-08]
 +
* [https://gcconnex.gc.ca/file/view/41544875/gc-earb-2017-11-30-04-gc-interoperability-platform-api-strategy?language=en GC API for Interoperability]
 +
* [https://www.canada.ca/en/government/system/digital-government/modern-emerging-technologies/government-canada-standards-apis.html Government of Canada Standards on APIs]
  
[https://gcconnex.gc.ca/file/view/41985262/gc-earb-2018-09-13-03-open-first-whitepaper-pdf?language=en Open First Whitepaper, 2018-09-13]
+
Emplois / Gestion des talents:
 +
* [https://gcconnex.gc.ca/file/view/79247716/e-binder-gc-earb-2021-04-22-pdf?language=en PSC – GC Jobs Transformation (GCJT), 2021-04-22]
 +
* [https://gcconnex.gc.ca/file/view/43500042/gc-earb-2018-11-01-04-updated-vidcruiter-pdf?language=en VidCruiter SaaS, 2018-11-18]
 +
* [https://gcconnex.gc.ca/file/view/40247202/gc-earb-2018-07-12-06-c-talent-cloud-earb-pdf?language=en Talent Cloud, 2018-07-12]
  
[https://gcconnex.gc.ca/file/view/41654269/gc-earb-2018-08-30-03-asset-discovery-inventory-management-pdf-gc-earb-2018-08-30-03-a-asset-discovery-inventory-management-pdf?language=en Asset Discovery & Inventory Management. 2019-08-30]
+
Apprentissage / Formation:
 +
* [https://gcconnex.gc.ca/file/view/73846560/e-binder-gc-earb-2021-01-14-pdf?language=en CSPS – Next Generation Digital Learning Environment - Follow up, 2021-01-14]
 +
* [https://gcconnex.gc.ca/file/view/66311608/gc-earb-2020-07-02-02-csps-ngdle-pdf?language=en CSPS – Next Generation Digital Learning Environment, 2020-07-02]
  
[https://gcconnex.gc.ca/file/view/40247202/gc-earb-2018-07-12-06-c-talent-cloud-earb-pdf?language=en Talent Cloud, 201-07-12]
+
Gestion de projets et de portefeuilles:
 +
* [https://gcconnex.gc.ca/file/view/39019382/gc-earb-2018-05-31-04-a-gc-ppm-clarity-pdf?language=en Project and Portfolio Management (GC PPM), 2018-05-31]
  
[https://gcconnex.gc.ca/file/view/39019386/gc-earb-2018-05-31-06-a-gc-sharepoint-pdf?language=en Enterprise Managed SharePoint service, 2018-05-31]
+
Approvisionnement:
 +
* [https://gcconnex.gc.ca/file/view/48741437/gc-earb-2019-05-02-10a-pspc-eprocurement-solution-pdf?language=en eProcurement Solution, 2019-05-02]
  
[https://gcconnex.gc.ca/file/view/39019382/gc-earb-2018-05-31-04-a-gc-ppm-clarity-pdf?language=en Project and Portfolio Management (GC PPM), 2018-05-31]
+
Habilitation de sécurité:
== Technology Architecture ==
+
* [https://gcconnex.gc.ca/file/view/65557445/gc-earb-2020-06-18-02-pspc-isst-follow-up-to-june-18-2020-gc-earb-pdf?language=en Public Services and Procurement Canada (PSPC) Industrial Security Systems Transformation (ISST) Project GC EARB – 2020-06-18]
[https://gcconnex.gc.ca/file/view/65557446/gc-earb-2020-06-18-03-summary-of-split-tunneling-requests-pdf?language=en TBS Process and status of Split Tunneling requests, 2020-06-18]
 
  
[https://gcconnex.gc.ca/file/view/62328195/gc-earb-2020-03-26-04-ssc-dcc-network-and-security-design-pdf?language=en Digital Communications and Collaboration (DCC): Network and Security Design Principles, 2020-03-26]
+
Gestion des services:
 +
* [https://gcconnex.gc.ca/file/view/61354090/gc-earb-2020-03-02-06-ssc-enterprise-itsm-tool-pdf?language=en SSC IT Service Management Tool Project (Service Management Transformation Program), 2020-03-02]
  
[https://gcconnex.gc.ca/file/view/59833196/gc-earb-2020-01-31-02-tbs-ssc-readiness-and-prioritization-for-cxp-connectivity-pdf?language=en Cloud eXchange Point (CXP) readiness process, 2020-01-31]
+
Rechercher:
 +
* [https://gcconnex.gc.ca/file/view/50359599/gc-earb-2019-06-19-02-canada-ca-search-engine-pdf?language=en Canada.ca Search Engine, 2019-06-19]
  
[https://gcconnex.gc.ca/file/view/58109995/gc-earb-2019-12-19-02-gc-cloud-enablement-cloud-connection-patterns-pptx?language=en GC Cloud Enablement: Cloud Connection Patterns, 2020-12-19]
+
Politique/Norme/Cadre/Stratégies/Outils:
 +
* [https://gcconnex.gc.ca/file/view/78130795/e-binder-gc-earb-2021-04-08-pdf?language=en SSC/TBS – Government of Canada Mainframe Landscape & Strategy Update, 2021-04-08]
 +
* [https://gcconnex.gc.ca/file/view/50359589/gc-earb-2019-06-19-04-gc-mainframe-strategy-pdf?language=en GC Mainframe Strategy report, 2019-06-19]
 +
* [https://gcconnex.gc.ca/file/view/50359588/gc-earb-2019-06-19-04a-gc-mainframe-strategy-pdf?language=en GC Mainframe Strategy presentation]
 +
* Open Source Standards and Whitepaper, 2019-10-03
 +
* [https://gcconnex.gc.ca/file/view/41985262/gc-earb-2018-09-13-03-open-first-whitepaper-pdf?language=en Open First Whitepaper, 2018-09-13]
  
[https://gcconnex.gc.ca/file/view/56894279/gc-earb-2019-12-05-06-ssc-secure-close-enablement-pdf?language=en SCED and A unified, consolidated, and regionalized hub strategy for interconnectivity to and from the GC infrastructure, 2019-12-05]
 
  
[https://gcconnex.gc.ca/file/view/55246371/gc-earb-2019-11-14-04-digital-communication-and-collaborations-pdf?language=en Digital Communications and Collaboration (DCC), 2019-11-14]
+
=== Architecture de la Technologie ===
  
[https://gcconnex.gc.ca/file/view/50167121/gc-earb-2019-06-13-03-enterprise-mobile-device-management-emdm-evolution-gc-earb-2019-06-13-03-enterprise-mobile-device-management-emdm-evolution-pdf?language=en Enterprise Mobile Device Management, 2019-06-13]
+
Accès:
 +
* [https://gcconnex.gc.ca/file/view/79247716/e-binder-gc-earb-2021-04-22-pdf?language=en SSC - Network Device Authentication (NDA) Project, SSC - Endpoint Vulnerability Awareness and Security (EVAS), SSC – Security Information and Event Management (SIEM), SSC - Secure Remote Access Migration (SRAM), 2021-04-22]
  
Cloud
+
Infonuagique:
 +
* [https://gcconnex.gc.ca/file/view/59227335/gc-earb-2020-01-17-03-stats-canada-drupal-reference-cloud-architecture-pptx?language=en Statistics Canada cloud architecture for Drupal, GC reference architecture for the GC, 2020-01-17]
 +
* [https://gcconnex.gc.ca/file/view/59833196/gc-earb-2020-01-31-02-tbs-ssc-readiness-and-prioritization-for-cxp-connectivity-pdf?language=en Cloud eXchange Point (CXP) readiness process, 2020-01-31]
 +
* [https://gcconnex.gc.ca/file/view/56894279/gc-earb-2019-12-05-06-ssc-secure-close-enablement-pdf?language=en SCED and A unified, consolidated, and regionalized hub strategy for interconnectivity to and from the GC infrastructure, 2019-12-05]
 +
* [https://gcconnex.gc.ca/file/view/67560193/gc-earb-2020-07-30-02-ssc-casb-pilot-architecture-pdf?language=en SSC Cloud Access Security Broker (CASB) service, 2020-07-30]
 
* [https://cloud-broker.canada.ca/s/?language=en_CA Government of Canada Cloud Brokering Services]
 
* [https://cloud-broker.canada.ca/s/?language=en_CA Government of Canada Cloud Brokering Services]
 
* [https://gcconnex.gc.ca/file/view/45648501/gc-earb-2019-01-24-03-overall-cloud-program-pdf?language=en Overall Cloud Program, 2019-01-24]
 
* [https://gcconnex.gc.ca/file/view/45648501/gc-earb-2019-01-24-03-overall-cloud-program-pdf?language=en Overall Cloud Program, 2019-01-24]
*[[:en:GC_Cloud_Infocentre|Cloud Infocentre, Everything you need to know for Cloud & DevOps]]
+
* [[GC_Cloud_Infocentre|Le centre d'information de l'infonuagique, pour tous que vous voulez savoir de l'infonuagique et l'opérations de développement]]
[https://gcconnex.gc.ca/file/view/67560193/gc-earb-2020-07-30-02-ssc-casb-pilot-architecture-pdf?language=en SSC Cloud Access Security Broker (CASB) service, 2020-07-30]
+
* [https://gcconnex.gc.ca/file/view/58109995/gc-earb-2019-12-19-02-gc-cloud-enablement-cloud-connection-patterns-pptx?language=en GC Cloud Enablement: Cloud Connection Patterns, 2019-12-19]
  
== Security Architecture and Privacy ==
+
Appareil:
[https://gcconnex.gc.ca/file/view/59833198/gc-earb-2020-01-31-03-tbs-cccs-enhancing-email-security-with-dmarc-pdf?language=en Enhancing email security with Domain-based Message Authentication, Reporting & Conformance (DMARC)., 2020-01-31]
+
* [https://gcconnex.gc.ca/file/view/73156556/e-binder-gc-earb-2020-12-17-pdf?language=en SSC – Government of Canada Smart Phone for Classified (SPfC) Project, 2020-12-17]
 +
* [https://gcconnex.gc.ca/file/view/50167121/gc-earb-2019-06-13-03-enterprise-mobile-device-management-emdm-evolution-gc-earb-2019-06-13-03-enterprise-mobile-device-management-emdm-evolution-pdf?language=en Enterprise Mobile Device Management, 2019-06-13]
 +
* [https://gcconnex.gc.ca/file/view/62328195/gc-earb-2020-03-26-04-ssc-dcc-network-and-security-design-pdf?language=en Digital Communications and Collaboration (DCC): Network and Security Design Principles, 2020-03-26]
 +
* [https://gcconnex.gc.ca/file/view/55246371/gc-earb-2019-11-14-04-digital-communication-and-collaborations-pdf?language=en Digital Communications and Collaboration (DCC), 2019-11-14]
  
[https://gcconnex.gc.ca/file/view/53045700/gc-earb-2019-09-19-05-digital-credential-and-access-management-gc-earb-2019-09-19-05-digital-credential-and-access-management-pdf?language=en Digital Credential and Access Management, 2019-09-19]
+
Infrastructure:
 +
* [https://gcconnex.gc.ca/file/view/73156556/e-binder-gc-earb-2020-12-17-pdf?language=en SSC – Government of Canada Secret Infrastructure (GCSI) Expansion Project, 2020-12-17]
  
[https://gcconnex.gc.ca/file/view/55093711/gc-earb-2019-09-19-02-enabling-secure-access-to-protected-b-cloud-services-pdf?language=en Enabling Secure Access to Protected B Cloud Services, 2019-09-19]
+
Tunnel de Split:
 +
* [https://gcconnex.gc.ca/file/view/65557446/gc-earb-2020-06-18-03-summary-of-split-tunneling-requests-pdf?language=en TBS – Process and status of Split Tunneling requests, 2020-06-18]
  
[https://gcconnex.gc.ca/file/view/50751216/gc-earb-2019-07-04-04-cyber-security-digital-identity-reference-architecture-gc-earb-2019-07-04-04-cyber-security-digital-identity-reference-architecture-pdf?language=en Cyber Security Digital Identity Reference Architecture, 2019-07-04]
+
Politique/Norme/Cadre/Stratégies/Outils:
 +
* [https://gcconnex.gc.ca/file/group/29755185/all#75734784 SSC – Network Modernization Strategy, 2021-02-25]
  
[https://gcconnex.gc.ca/file/view/48741427/gc-earb-2019-05-02-06-pan-canadian-trust-framework-update-pdf?language=en Pan-Canadian Trust Framework, 2019-05-02]
 
  
[https://gcconnex.gc.ca/file/view/48741435/gc-earb-2019-05-02-09-sign-in-canada-way-forward-pdf?language=en Sign IN Canada Way Forward, 2019-05-02]
+
=== Architecture de Sécurité et Confidentialité ===
  
[https://gcconnex.gc.ca/file/view/48741434/gc-earb-2019-05-02-08-gc-earb-verified-me-poc-overview-pdf?language=en Verified.Me POC, 2019-05-02]
+
Gestion des identités et des accès:
 +
* [https://gcconnex.gc.ca/file/view/50751216/gc-earb-2019-07-04-04-cyber-security-digital-identity-reference-architecture-gc-earb-2019-07-04-04-cyber-security-digital-identity-reference-architecture-pdf?language=en Cyber Security Digital Identity Reference Architecture, 2019-07-04]
 +
* [https://gcconnex.gc.ca/file/download/75092467 SSC - ICAS 2Key Implementation, 2020-02-11]
 +
* [https://gcconnex.gc.ca/file/view/74382563/e-binder-gc-earb-2021-01-28-pdf?language=en TC/TBS – e-Signature Service Standing Offer Procurement, 2021-01-28]
 +
* [https://gcconnex.gc.ca/file/view/53045700/gc-earb-2019-09-19-05-digital-credential-and-access-management-gc-earb-2019-09-19-05-digital-credential-and-access-management-pdf?language=en Digital Credential and Access Management, 2019-09-19]
 +
* [https://gcconnex.gc.ca/file/view/55093711/gc-earb-2019-09-19-02-enabling-secure-access-to-protected-b-cloud-services-pdf?language=en Enabling Secure Access to Protected B Cloud Services, 2019-09-19]
 +
* [https://gcconnex.gc.ca/file/view/48741435/gc-earb-2019-05-02-09-sign-in-canada-way-forward-pdf?language=en Sign IN Canada Way Forward, 2019-05-02]
 +
* [https://gcconnex.gc.ca/file/view/48741434/gc-earb-2019-05-02-08-gc-earb-verified-me-poc-overview-pdf?language=en Verified.Me POC, 2019-05-02]
 +
* [https://gcconnex.gc.ca/file/view/48741438/gc-earb-2019-05-02-07-myalberta-digital-identity-madi-pilot-pdf?language=en MyAlberta Digital Identity, MADI-2019-05-02]
 +
* [https://gcconnex.gc.ca/file/view/45223921/gc-earb-2019-01-10-03-update-of-the-gc-digital-identity-strategy-pdf?language=en Update of the GC Digital Identity Strategy, 2019-01-10]
  
[https://gcconnex.gc.ca/file/view/48741438/gc-earb-2019-05-02-07-myalberta-digital-identity-madi-pilot-pdf?language=en MyAlberta Digital Identity, MADI-2019-05-02]
+
Sécurité électronique:
 +
* [https://gcconnex.gc.ca/file/view/71576468/ebinder-gc-earb-2020-11-19-pdf?language=en PSPC – Electronic Security System, 2020-11-19]
  
[https://gcconnex.gc.ca/file/view/45223921/gc-earb-2019-01-10-03-update-of-the-gc-digital-identity-strategy-pdf?language=en Update of the GC Digital Identity Strategy, 2019-01-10]
+
Sécurité des e-mails:
 +
* [https://gcconnex.gc.ca/file/view/59833198/gc-earb-2020-01-31-03-tbs-cccs-enhancing-email-security-with-dmarc-pdf?language=en Enhancing email security with Domain-based Message Authentication, Reporting & Conformance (DMARC)., 2020-01-31]
  
[https://gcconnex.gc.ca/file/view/36167163/gc-earb-2018-03-08-04-https-everywhere-pdf?language=en HTTPS Everywhere” Standard, 2018-03-08]
+
Politique/Norme/Cadre/Stratégies/Outils:
 
+
* [https://gcconnex.gc.ca/file/view/48741427/gc-earb-2019-05-02-06-pan-canadian-trust-framework-update-pdf?language=en Pan-Canadian Trust Framework, 2019-05-02]
== Last update on 2020-08-04 ==
+
* [https://gcconnex.gc.ca/file/view/36167163/gc-earb-2018-03-08-04-https-everywhere-pdf?language=en HTTPS Everywhere” Standard, 2018-03-08]
{| class="wikitable sortable"
 
|+Updates completed from the following GC EARB meetings
 
!2020
 
!2019
 
!2018
 
|-
 
|2020-01-17
 
|2019-01-10
 
|2018-03-08
 
|-
 
|2020-01-31
 
|2019-01-24
 
|2018-03-22
 
|-
 
|2020-03-02
 
|2019-02-07
 
|2018-04-05
 
|-
 
|2020-03-26
 
|2019-03-07
 
|2018-04-26
 
|-
 
|2020-04-09
 
|2019-03-21
 
|2018-05-10
 
|-
 
|2020-04-23
 
|2019-04-04
 
|2018-05-18
 
|-
 
|2020-05-07
 
|2019-05-02
 
|2018-05-31
 
|-
 
|2020-06-04
 
|2019-06-13
 
|2018-06-14
 
|-
 
|2020-06-18
 
|2019-06-19
 
|2018-06-28
 
|-
 
|2020-07-02
 
|2019-07-04
 
|2018-07-12
 
|-
 
|2020-07-16
 
|2019-07-25
 
|2018-08-30
 
|-
 
|2020-07-30
 
|2019-08-22
 
|2018-09-13
 
|-
 
|
 
|2019-09-19
 
|2018-09-27
 
|-
 
|
 
|2019-10-03
 
|2018-09-27
 
|-
 
|
 
|2019-10-31
 
|2018-10-19
 
|-
 
|
 
|2019-11-14
 
|2018-11-01
 
|-
 
|
 
|2019-12-05
 
|2018-11-15
 
|-
 
|
 
|2019-12-19
 
|2018-11-29
 
|-
 
|
 
|
 
|2018-12-13
 
|}
 
  
{{OCIO_GCEA_Footer}}
+
</multilang>

Latest revision as of 13:58, 21 February 2023


The following content is a synopsis of the December 15, 2020 DM CEPP presentation.

What is enterprise?

Enterprise is generally defined as “an organization” or “organizational unit”

In the GC, ‘enterprise’ refers to a whole-of-government holistic approach.

An enterprise approach can be applied various facets, like governance, solutions, standards and culture.

Enterprise solutions definition

Enterprise solutions are internal and external Government of Canada assets that can be re-used in and across multiple parts of the organization.

Why focus on enterprise solutions?

To “operate as one” and advance the CEPP mandate we propose to focus on enterprise solutions defined by to business capabilities.

Role of business capabilities

Business capabilities are an expression of what a business does and can do.

It is proposed that enterprise solutions are defined as business capabilities

How to get your solution declared as Enterprise Solution

It is similar to the regular GC EARB deck template with additional pages added to provide supporting rationale of why your solution needs to be declared as an Enterprise Solution and that you have fulfilled all the necessary requirements to support an enterprise solution.

  • When ready, then look at forward agenda and send the deck along with a request to EA team to schedule a date for GC EARB
  • GC Enterprise Architecture Team will contact you to review and conduct initial assessment with the extended EA team.


Once GC EARB approve it as an Enterprise Solution, then department needs to ready itself to provide service to other departments, which may include:

  • create a MOU / agreement with the subscribing department for funding model and service model


What is needed for Enterprise Solutions to work in the GC?

The Enterprise Solutions framework has 3 facets.

Framework image.jpg
Three facets
Governance Culture Solutions
  • What are the roles and responsibilities
    and who decides who fills them?
  • What is the financial and funding
    model for an enterprise solution?
  • Which business capabilities should be
    addressed first?
  • How will user expectations be addressed?
  • What is the path to enterprise-wide adoption?
  • Is everyone ready to buy-in to enterprise solutions?
  • How do we ensure participation?
  • How will open and transparent input be gathered?
  • What are the mind-set and skills
    needed to foster an enterprise solution culture?
  • Which business problem are we solving?
  • Who can access the Enterprise Solution?
  • What data and technology standards are required?
  • Is the implementation secure enough?
  • Will it always be reliably online?

The following content is research conducted by the EA team after December 15, 2020 DM CEPP presentation.

Enterprise Solutions Framework Assessment Key Findings

Key Findings
Governance Culture Solutions

OK - Pilots have been able to describe their solutions using the BCM, identify the business problem, and value proposition to address user needs

Issue - Enterprise solution opportunities lack a defined path to advance and as a result tend to fizzle out

Issue - Operational enterprise solutions governance and support is at a low maturity level

Issue - Departments are not mandated and lack incentives to provide services to other departments, need a dedicated organization for enterprise solutions.

Issue - Cost recovery and appropriation models are adequate for operational costs, but up-front funding is required for initial development and evolution of enterprise solutions.

OK - Departments are ready to buy into Enterprise solutions once they exist, but lack of available ready to use solutions result in departments developing their own.

Issue - Need dedicated teams of “enterprise” business owners and service providers to develop, operate and evolve enterprise solutions, do we need a Shared Services organization to act as the service provider? Do expand SSC mandate to include applications?

Issue - Mandate use and appropriate departmental funds. Define a clear role and responsibility for users to determine needs and for the Business Owners and Service Provider to be accountable.

OK - Identifying and developing enterprise solutions is not a problem, focus needs to be on governance and culture

OK - Pilots have been able to define the business problem and processes like the concept case and GCEARB are existing tools that can be used

OK - Cloud base solutions from public cloud service providers are enabling business owners to envision enterprise solutions but they need technical partnerships from dedicated solution providers to provision IT

Proposed Roles and Responsibilities for Enterprise solutions

Roles and Responsibilities
Stakeholders, defines ”who”

Stakeholders in the form of a ‘product board’ determine and validate user needs, prioritize the delivery roadmap and manage the related expenditures.

  • business/program representatives from across departments
  • sponsors enterprise solution
  • identify users
  • determine user needs
  • consumes
  • contributes funds
Business Owner, defines ”what”

The Business Owner has overall accountability for delivering on the business outcomes and achieving the benefits that a solution is meant to enable or facilitate.

  • Defines the required capabilities and intended business outcomes and benefits
  • Serves as sponsor and is accountable for the achievement of the business outcomes and benefits following implementation
  • Establishes and maintains governance
  • Secures funding and resources and provides oversight
  • Consults with and engages stakeholders and other implicated parties to ensure alignment towards delivery
  • Reviews and signs-off on key strategic risks
  • Authorizes the IT service
  • Oversees data stewardship practices at the production solution-level
  • Creates roadmap for service or product improvements
Service Provider, defines ”how”

The Service Provider operates and manages IT solutions and/or services and provides them to end users.

  • Responsible on behalf of an organization for requirements definitions, service delivery, security and reliability
  • Implement the requirements
  • Signs off on platform scope
  • Collect data to measure service levels and key performance indicators
  • Ensure compliance with standards
  • Monitor, test and adjust as required
  • Support innovative products and services
  • Conduct security assessments

Proposed Governance for Enterprise solutions

DM CEPP

•       Enterprise Business Direction

Product management board per solution

•       Cross departmental stakeholder representation

GC EARB

•       Alignment with Enterprise Architecture Framework

Draft DM CEPP presentation still to be presented

The following initiatives endorsed by GC EARB have characteristics of Enterprise Solutions

This registry of GC Enterprise Solutions are classified in the layers of the EA framework

Business Architecture

Business Intelligence:


Policy/Standard/Framework/Tools:


Information Architecture

Collaboration Platform:

Data Analytics:

Information Management:

Policy/Standard/Framework/Strategies/Tools:


Application Architecture

ATIP:

Asset Management

Case Management:

Contact Centre:

Finance:

Grants & Contributions:

Geospatial:

Human Resources:

Interoperability:

Jobs / Talent Management:

Learning / Training:

Project & Portfolio Management:

Procurement:

Security Clearance:

Service Management:

Search:

Policy/Standard/Framework/Strategies/Tools:


Technology Architecture

Access:

Cloud:

Device:

Infrastructure:

Split Tunnel:

Policy/Standard/Framework/Strategies/Tools:


Security Architecture and Privacy

Electronic Security:

Email Security:

Identity & Access Management

Policy/Standard/Framework/Strategies/Tools:

Archived Enterprise Solutions material

List of Enterprise Solutions from 2017

PSPC

  • GCdocs
  • Shared Case Management
  • BuyandSell.ca
  • Termium
  • eProcurement Solution
  • National Service Call Centre
  • WebEx
  • Shared Travel Services
  • Phoenix
  • myGCHR
  • Compensation Web Apps

CSPS

  • Integrated Learning Management System / Gccampus

TBS

PSC

  • Jobs.gc.ca

ESDC

SSC

  • Email
  • GCSRA
  • GCSI
  • GEDS
  • GCKey