Community of Official Languages/Tools/Communications and services

Communications and services Home References Tools Events PROL Corner Newsletter Contact us FRANÇAIS TOOLS TO SUPPORT COMMUNICATIONS AND SERVICES In this section, you will find tools to help you fulfill your responsibilities under Part IV of the Official Languages Act. Active offer reminder Here’s a great quick reference guide on how to implement the active offer in your designated bilingual offices. Airport Authorities: Checklist for obligations to the travelling public Official languages obligations of designated airport authorities and their contractors to the travelling public. Bilingual offices and facilities Running a bilingual office or facility and don't know where to start? This resource will give you the basics. Burolis If your institution communicates with or provides services to the public, you can use this tool to find information about bilingual federal offices and facilities across the country. Glossary on the COVID-19 pandemic This glossary contains English and French terms for concepts in the fields of medicine, sociology and politics, among others. It is designed as a tool for translators, writers and editors, and anyone responsible for disseminating information during this pandemic. Official languages in emergency or crisis situations This bank of pre-translated messages on recurring topics was developed to assist federal institutions in respecting their official languages obligations during emergency or crisis situations. Institutions can adapt these messages to meet their needs or take inspiration from them to develop their own messaging. Substantive equality grid This resource will help you understand the idea of substantive equality and guide you in applying it to your programs and services. Substantive equality: the principle of linguistic equality in the context of communications and services Use this presentation and the recommended speaking points to offer a workshop within your institution.