Difference between revisions of "GC Enterprise Architecture/Enterprise Solutions"

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{{OCIO_GCEA_Header}}Please send us your feedback on the Enterprise Solutions/Shared Services content to the [[Mailto:EA.AE@tbs-sct.gc.ca| TBS Enterprise Architecture team]]
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{{OCIO GCEA Header}}
 +
<multilang>
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@en|
  
== Branding ==
+
== The following content is a synopsis of the December 15, 2020 DM CEPP presentation. ==
'''Current:'''
+
*<u>[[Media:DMCEPP EnterpriseSolutions Dec 15 20 v3.pptx|Advancing Enterprise Solutions - Presentation to the DM CEPP on Dec 15, 2020]]</u>
  
Enterprise Solutions
+
== What is enterprise? ==
 +
Enterprise is generally defined as “an organization” or “organizational unit”
  
'''Alternatives:'''
+
In the GC, ‘enterprise’ refers to a whole-of-government holistic approach.
  
Enterprise Services
+
An enterprise approach can be applied various facets, like governance, solutions, standards and culture.
  
Enterprise Capabilities
+
== Enterprise solutions definition ==
 +
Enterprise solutions are internal and external Government of Canada assets that can be re-used in and across multiple parts of the organization.
  
Enterprise Shared Services
+
=== Why focus on enterprise solutions? ===
 +
To “operate as one” and advance the CEPP mandate we propose to focus on enterprise solutions defined by to business capabilities.
  
Enterprise-wide initiatives
+
=== Role of business capabilities ===
 +
[[GC Enterprise Architecture/Business Capability Model|Business capabilities]] are an expression of '''what a business does''' and can do.
  
Centralized solutions/services
+
It is proposed that enterprise solutions are defined as business capabilities
  
Enterprise or shared IT solutions, assets, and services.    
+
=== How to get your solution declared as Enterprise Solution ===
  
== Enterprise Solutions definition(s) ==
+
* To get your solution declared as an Enterprise Solution in GC EARB, please fill out a <u>[[Media:2022-03-09-GC EARB Presenter Enterprise Solution.pptx|special GC EARB Presenter Template]] ([[Media:2022-03-09-GC_EARB_Presenter_Enterprise_Solution_FR.pptx|Special GC EARB French Presenter Template]])</u> specifically for Enterprise Solution.
  
==== '''Existing definitions and references from policy documents:''' ====
+
It is similar to the regular GC EARB deck template with additional pages added to provide supporting rationale of why your solution needs to be declared as an Enterprise Solution and that you have fulfilled all the necessary requirements to support an enterprise solution.  
The TB [https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=32603 Policy on Service and Digital] defines “Internal Enterprise Services” as “A service provided by a Government of Canada department to other Government of Canada departments intended on a government-wide basis.” 
 
  
The policy states that departmental heads are to use enterprise or shared IT solutions, assets, and services. The policicy indicates that department heads are to update the Service Inventory is catalogue of external and internal enterprise services that provides detailed information based on a specific set of elements (e.g., channel, client, volume, etc.). 
+
* When ready, then look at <u>[[GC_Enterprise_Architecture/Board/Forward_Agenda| forward agenda]]</u> and send the deck along with a request to <u>[mailto:EA.AE@tbs-sct.gc.ca EA team]</u> to schedule a date for GC EARB
  
The TB Policy on Service and Digital  states that PSPC is responsible for providing common enterprise solutions and services related to the following: electronic document records management systems, case and workflow tracking solutions, and collaboration platforms. Whenever possible, PSPC is responsible for delivering these services in a consolidated and standardized manner. PSPC’s services are provided on a cost-recovery basis.
+
* GC Enterprise Architecture Team will contact you to review and conduct initial assessment with the extended EA team.
  
==== '''References from past exercises:''' ====
 
# Enterprise-wide initiatives aim to maximize the effective functioning of the Government of Canada as a modern enterprise by:
 
## '''seeking''' feasible solutions that provide Canadians with the greatest overall value for money;
 
## '''leveraging''' the full potential of new technology; and
 
## '''improving''' the alignment and coherence of federal investments in business operations and services.
 
  
==== Proposed Enterprise Solution definition: ====
+
Once GC EARB approve it as an Enterprise Solution, then department needs to ready itself to provide service to other departments, which may include:
Enterprise solutions seek to improve the fulfillment of Government of Canada external and internal services that have common business capabilities. 
+
* create a MOU / agreement with the subscribing department for funding model and service model
  
Enterprise solutions could: 
 
* provide a more cohesive digital experience for users and other stakeholders, 
 
* reduce the total cost of ownership to provide external and internal services 
 
* enhance integration and collaboration, create transferable skill sets, and leverage innovative work across the GC and the private sector. 
 
  
== Decision Making Framework for Enterprise Solutions[edit | edit source] ==
+
== What is needed for Enterprise Solutions to work in the GC? ==
Presented at GC EARB on June 4th, 2020
+
The Enterprise Solutions framework has 3 facets.
 +
[[File:Framework image.jpg|thumb]]
  
Under the Policy on Service and Digital, departmental CIO’s are responsible for “submitting to GC EARB, proposals concerned with the design, development, installation and implementation of digital initiatives”. They are also responsible for “adopting, as applicable, '''enterprise solutions within their respective department'''.”[[File:Decision Making Framework.png|alt=Decision Making Framework|thumb|Decision Making Framework]]Decision Making Framework
+
{| class="wikitable"
Increasingly, a number of departmental digital initiatives propose solutions that address matters with common business capabilities, resulting in a diverse range of applications in operations across the GC IT landscape. TBS has recognized a need to provide assistance to departmental CIO’s to inform decision-making with respect to the '''adoption of enterprise solutions'''.
+
|+ Three facets
 +
|-
 +
!Governance !! Culture !! Solutions
 +
|-
 +
|
 +
*What are the roles and responsibilities <br/> and who decides who fills them?
 +
*What is the financial and funding <br/> model for an enterprise solution?
 +
*Which business capabilities should be <br/> addressed first?
 +
*How will user expectations be addressed?
 +
*What is the path to enterprise-wide adoption?
 +
||
 +
*Is everyone ready to buy-in to enterprise solutions?
 +
*How do we ensure participation?
 +
*How will open and transparent input be gathered?
 +
*What are the mind-set and skills <br> needed to foster an enterprise solution culture?
 +
||
 +
*Which business problem are we solving?
 +
*Who can access the Enterprise Solution?
 +
*What data and technology standards are required?
 +
*Is the implementation secure enough?
 +
*Will it always be reliably online?
 +
|}
 +
 
 +
== The following content is research conducted by the EA team after  December 15, 2020 DM CEPP presentation. ==
  
The following presentation is the first iteration of a working draft of a decision making framework that will be used as a guide for the adoption of enterprise solutions. The framework will be added to the revised GC EARB presenter template. Please send us your feedback on the decision making framework for enterprise solutions to the [[Mailto:EA.AE@tbs-sct.gc.ca|TBS Enterprise Architecture team]]
+
== Enterprise Solutions Framework Assessment Key Findings ==
  
== DRAFT: Framework for Enterprise Solutions  Options ==
 
'''JOHN to update!''' 
 
 
 
Enterprise Solutions may be governed using three general models that provide relative advantages in terms of addressing technical debt, minimizing total cost of ownership, maximizing use of talent, maximizing consistency of technology and business processes, and optimizing infrastructure. 
 
 
{| class="wikitable"
 
{| class="wikitable"
|+
+
|+ Key Findings
!Model
+
|-
!Illustration
+
!Governance !! Culture !! Solutions
 
|-
 
|-
|'''Enterprise Service Provider Model.''' This model provides all services to the entire Enterprise in a consolidated manner, governed by a centralized authority, and is fully integrated across all instances. It maximizes utility of major investments which address common business needs, have Enterprise-wide scope, long durations, and require participation from all departments and agencies.
+
|  
 +
'''''OK -''''' Pilots have been able to describe their solutions using the BCM, identify the business problem, and value proposition to address user needs  
 +
 
 +
'''''Issue -''''' Enterprise solution opportunities lack a defined path to advance and as a result tend to fizzle out
  
'''Pros''': Enables cohesive, horizontal integration across Enterprise to enables consistent frictionless utilization by stakeholders and administration. Maximizes  consistency of technology.
+
'''''Issue -''''' Operational enterprise solutions governance and support is at a low maturity level
  
'''Cons''': Increases risk of vendor lock in. Does not allow for department specific customizations to address non-standardized business processes.  
+
'''''Issue -''''' Departments are not mandated and lack incentives to provide services to other departments, need a dedicated organization for enterprise solutions.
|[[File:Centralized.png|alt=Centralized Model Icon|thumb|100x100px|Centralized Model Icon]]
+
'''''Issue -''''' Cost recovery and appropriation models are adequate for operational costs, but up-front funding is required for initial development and evolution of enterprise solutions.
|-
+
||
|'''Product Owner''' '''Model.''' This model uses departmental clusters or business owners to govern distributed instances of enterprise solutions. This model leverages enterprise standards, product owners, departmental clusters, governance and oversight. This model may also leverage distributed technical infrastructure to support solution clusters.
+
'''''OK -''''' Departments are ready to buy into Enterprise solutions once they exist, but lack of available ready to use solutions result in departments developing their own.
'''Pros''': Recognizes layered approach of Enterprise Architecture Framework and enables governance of one or many aspects of Business, Information/Data, Application, Technology, Security, and Privacy for reuse by departments with similar business processes or non-functional requirements.
+
 
 +
'''''Issue -''''' Need dedicated teams of “enterprise” business owners and service providers to develop, operate and evolve enterprise solutions, do we need a Shared Services organization to act as the service provider? Do expand SSC mandate to include applications?
 +
 
 +
'''''Issue -''''' Mandate use and appropriate departmental funds. Define a clear role and responsibility for users to determine needs and for the Business Owners and Service Provider to be accountable.
 +
||
 +
'''''OK -''''' Identifying and developing enterprise solutions is not a problem, focus needs to be on governance and culture
  
'''Cons''': Although the risk of vendor lock in is mitigated comparted to the Enterprise Service Model, it may be challenging to replace technology components that span multiple departments. 
+
'''''OK -''''' Pilots have been able to define the business problem and processes like the concept case and GCEARB are existing tools that can be used
|[[File:Decentralized Model Icon.png|alt=Decentralized Model Icon|thumb|100x100px|Decentralized Model Icon]]
 
|-
 
|'''Federated Model.''' This stand alone, or decentralized model allows departments to implement their own stack components, influenced by standards, using APIs via interoperability standards. Governance manages exemptions from the Standard; however, a decentralized enterprise with multiple service delivery methods and business units  may be successful in finding justifications for significant deviations for standards.
 
'''Pros''': Enables reactive solutions to address business processes not shared across departments. Limited risk of vendor lock in.
 
  
'''Cons''': Limits reuse across departments. Talent supporting technology components in the federated model have fewer opportunities to build skill sets useful across the Enterprise. 
+
'''''OK -''''' Cloud base solutions from public cloud service providers are enabling business owners to envision enterprise solutions but they need technical partnerships from dedicated solution providers to provision IT
|[[File:Federated Model Icon.png|alt=Federated Model Icon|thumb|100x100px|Federated Model Icon]]
 
 
|}
 
|}
  
== Framework for Determining what Constitutes an Enterprise Solution ==
+
== Proposed Roles and Responsibilities for Enterprise solutions ==
To be considered an enterprise solution, a project must meet five criteria which distinguish it from department specific solution:
+
 
{| class="wikitable"
+
{| class=wikitable
|
+
|+ Roles and Responsibilities
|'''''Enterprise Solution'''''
+
! Stakeholders, defines ”who”
|'''''Department Specific Solution'''''
+
|
 +
Stakeholders in the form of a ‘product board’ determine and validate user needs, prioritize the delivery roadmap and manage the related expenditures.
 +
*business/program representatives from across departments
 +
*sponsors enterprise solution
 +
*identify users
 +
*determine user needs
 +
*consumes
 +
*contributes funds
 
|-
 
|-
|'''''Objective'''''
+
! Business Owner, defines ”what”
|''Standardize and consolidate internal or external operations to address a common business need.''
+
|  
|''Separate  internal or external operations to addresses a mandate-specific business  need.''
+
The Business Owner has overall accountability for delivering on the business outcomes and achieving the benefits that a solution is meant to enable or facilitate.
 +
*Defines the required capabilities and intended business outcomes and benefits
 +
*Serves as sponsor and is accountable for the achievement of the business outcomes and benefits following implementation
 +
*Establishes and maintains governance
 +
*Secures funding and resources and provides oversight
 +
*Consults with and engages stakeholders and other implicated parties to ensure alignment towards delivery
 +
*Reviews and signs-off on key strategic risks
 +
*Authorizes the IT service
 +
*Oversees data stewardship practices at the production solution-level
 +
*Creates roadmap for service or product improvements
 
|-
 
|-
|'''''Scope'''''
+
! Service Provider, defines ”how”
|''Impacts whole of government.''
+
|  
|''Impacts individual departments.''
+
The Service Provider operates and manages IT solutions and/or services and provides them to end users.
|-
+
 
|'''''Investment'''''
+
*Responsible on behalf of an organization for requirements definitions, service delivery, security and reliability
|''Requires significant investment and formal  approvals (i.e. Cabinet and/or TB), and affects existing accountabilities.''
+
*Implement the requirements
|''May or may not require significant  investment and formal approvals; does not affect existing accountabilities.''
+
*Signs off on platform scope
|-
+
*Collect data to measure service levels and key performance indicators
|'''''Duration'''''
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*Ensure compliance with standards
|''Involves long-term solutions.''
+
*Monitor, test and adjust as required
|''Involves short, medium or long-term  solutions.''
+
*Support innovative products and services
|-
+
*Conduct security assessments
|'''''Discretion'''''
 
|''Participation is mandatory.''
 
|''(Not applicable.)''
 
 
|}
 
|}
  
== When to Pursue an Enterprise Solution[edit | edit source] ==
+
== Proposed Governance for Enterprise solutions ==
If a potential initiative meets the five criteria for enterprise-wide initiatives, as outlined above, the decision whether to pursue such an approach will be based on the assessment of seven additional criteria which address value for money and feasibility. Overall, decisions will be based on net value (overall) as individual criteria might be in conflict.
+
 
 +
=== '''DM CEPP''' ===
 +
•       Enterprise Business Direction
 +
 
 +
=== '''Product management board per solution''' ===
 +
•       Cross departmental stakeholder representation
 +
 
 +
=== '''GC EARB''' ===
 +
•       Alignment with Enterprise Architecture Framework
 +
 
 +
== Draft DM CEPP presentation still to be presented ==
 +
 
 +
*<u>[[Media:DMCEPP Enterprise Solutions May 5 2021 GARTNER Updates.pptx|Updates and progress on Enterprise Solution - May 17, 2021]]</u>
 +
 
 +
== The following initiatives endorsed by GC EARB have characteristics of Enterprise Solutions ==
 +
This registry of GC Enterprise Solutions are classified in the layers of the EA framework
 +
 
 +
=== Business Architecture ===
  
'''''Value for Money'''''
+
Business Intelligence:
* '''Value:''' Does it represent a net improvement in value for money—i.e. economy, efficiency and effectiveness—as compared to the status quo/other options? (See Annex 1 for specific checklist.)
+
* [[gccollab:file/group/4981487/all|GC Entity License for Business Intelligence, Enterprise Information Intelligence Software Solution (EIISS)]]
  
* '''Interdependencies:''' Is an enterprise-wide approach required to support other interconnected initiatives?
 
  
* '''Risk:''' Does it reduce operational risk through enhanced operational security and integrity? Are the respective risks of pursuing an enterprise-wide approach less than those of adopting department-specific approaches?
+
Policy/Standard/Framework/Tools:  
'''''Feasibility'''''
+
* Business Capability Model ([[GC Enterprise Architecture/Business Capability Model|'''GC BCM v2.1''']])
* '''Timing:''' Is the timing favourable for such an initiative given the current context and competing priorities?
+
* [https://gcconnex.gc.ca/file/view/59833201/gc-earb-2020-01-31-04-cbsa-investing-in-enterprise-capabilities-at-cbsa-pdf?language=en Investing in Enterprise Capabilities at CBSA, 2020-01-31]
  
* '''Equity''': Will it result in equitable and consistent treatment across departments?
+
* [https://gcconnex.gc.ca/file/view/61354083/gc-earb-2020-03-02-04-tbs-extensions-to-the-directive-on-service-and-digital-pdf?language=en Extensions to the Directive on Service and Digital]
 +
* [https://gcconnex.gc.ca/file/view/55208570/gc-earb-2019-10-31-02-tbs-ssc-pspc-digital-workspace-and-supporting-standards-pptx?language=en Digital Workspace Standards & Profiles. 2019-10-31]
 +
* [https://gcconnex.gc.ca/file/view/41548033/gc-earb-2018-02-22-02-open-and-accessible-digital-workspace?language=en Digital Workspace Reference Architecture, 2018-02-22]
  
* '''Funding:''' Is funding available, aligned with current priorities, and recommendable in light of opportunity costs? Are the long-term total costs of not proceeding (e.g. continuing to pay for the maintenance of silo’d legacy infrastructure) greater than those of adopting an enterprise-wide approach? Are the individual and collective financial impacts on departments a net benefit?
+
* [https://gcconnex.gc.ca/file/view/50359583/gc-earb-2019-06-19-06-tbs-policy-instruments-for-accessible-information-and-communication-technology-ict-pdf?language=en Accessible Information and Communication Technology (ICT), 2019-06-19]
 +
* [https://gcconnex.gc.ca/file/view/39873572/gc-earb-2018-06-28-04-a-itsm-standards-pdf?language=en Standard for ITSM Integration, 2018-06-28]
  
* '''Capacities:''' Is there an existing organization (e.g. a common service organization) that could provide the service? Is there a lead organization or cluster with the necessary resources, expertise and commitment to successfully execute?
 
  
== Enterprise Solutions/Shared Services Guiding principles ==
+
=== Information Architecture ===
Any solution that is worthy of of use across the entire GC should allow the consumers to successfully achieve their objectives by providing an accessible, enabling, extendable, fast, monitored, reliable, scalable, secure, and self-service common base service in an open, cost-competitive, collaborative, iterative, proactive, timely and transparent manner.
 
  
{| class="wikitable"
+
Collaboration Platform:
!Key  Words
+
* [https://gcconnex.gc.ca/file/view/74382563/e-binder-gc-earb-2021-01-28-pdf?language=en gcexchange 2021-01-28]
!Definition (all are where  appropriate)
+
* [https://gcconnex.gc.ca/file/view/39019386/gc-earb-2018-05-31-06-a-gc-sharepoint-pdf?language=en Enterprise Managed SharePoint service, 2018-05-31]
!Examples of how to enable
+
 
!Ways to measures success
+
Data Analytics:
|-
+
* [https://gcconnex.gc.ca/file/view/47461751/gc-earb-2019-03-21-05-statistics-canada-modernization-data-analytics-as-a-service-daaas-gc-earb-2019-03-21-05-statistics-canada-modernization-data-analytics-as-a-service-daaas-pdf?language=en Data Analytics as a Service, 2019-03-21]
|enabling
+
 
|empowering  the consumer to achieve their objectives
+
Information Management:
|multiple methods to engage any  one service, simplicity, compatability, accessibility
+
* [https://gcconnex.gc.ca/file/view/39019564/gc-earb-2018-05-31-07-a-gcdocs-pdf?language=en GCdocs and GCdocs Managed Service, 2018-05-31]
|Client feedback surveys
+
* [https://wiki.gccollab.ca/GC_Enterprise_Architecture/What%27s_New_in_EA M365 as Systems that manages Information - Pathfinders, 2021-11-18, 2022-01-27]
|-
+
 
|extendable
+
Policy/Standard/Framework/Strategies/Tools:
|allowing the consumer to extend  the service to meet their objectives beyond the common base
+
* [https://gcconnex.gc.ca/file/view/61354081/gc-earb-2020-03-02-03-tbs-enterprise-data-standards-pdf?language=en A Framework for Government-Wide Data Governance & Stewardship, 2020-03-02]
|APIs, Delegated Access to  configuration
+
* [https://gcconnex.gc.ca/file/view/50751211/gc-earb-2019-07-04-05-enterprise-data-update-to-the-enterprise-architecture-review-board-gc-earb-2019-07-04-05-enterprise-data-update-to-the-enterprise-architecture-review-board-pdf?language=en Enterprise Data: Update to the Enterprise Architecture Review Board, 2019-07-04]
|adoption rates, client feedback  surveys
+
* [https://gcconnex.gc.ca/file/view/39110650/gc-earb-2018-05-31-02-gc-data-strategy-pdf?language=en GC Data Strategy, 2018-05-31]
|-
+
* [https://gcconnex.gc.ca/file/view/39019380/gc-earb-2018-05-31-03-gc-data-architecture-pdf?language=en Enterprise Data Management and Architecture, 2018-05-31]
|fast
+
* [https://gcconnex.gc.ca/file/view/36637344/gc-earb-2018-03-22-10-white-paper-pdf?language=en Data Sovereignty & Public Cloud, 2018-03-22]
|each engagement with the service  is responded to quickly
+
 
|measure, decompose and improve;  compare all changes to baseline
+
 
|MTRs on ITSM, service response  times
+
=== Application Architecture ===
|-
+
 
|monitored
+
ATIP:
|both the service provider and  the consumer have visibility into the state and quality of the service
+
* [https://gcconnex.gc.ca/file/view/46116279/gc-earb-2019-02-07-02a-access-to-information-and-privacy-online-portal-pdf?language=en ATIP Online Request Service (AORS), 2019-02-07]
|End point visibility, network  monitoring,  pagerduty.com, SIEMs,  cloud platform native tools, new relic, dynatrace
+
 
|transparency, continual  improvement of coverage
+
Asset Management
|-
+
* [https://gcconnex.gc.ca/file/view/41654269/gc-earb-2018-08-30-03-asset-discovery-inventory-management-pdf-gc-earb-2018-08-30-03-a-asset-discovery-inventory-management-pdf?language=en Asset Discovery & Inventory Management. 2019-08-30]
|reliable
+
 
|the service has been architected  to have be able to have a high service level objective
+
Case Management:
|Redundancy, Resiliency,  Geographic distribution, high availability models, workload pattern scaling
+
* [https://gcconnex.gc.ca/file/view/52272014/gc-earb-2019-08-22-02-gc-case-gc-earb-2019-08-22-02-gc-case-pdf?language=en GCcase Cloud Enterprise platform for Case Management, 2019-08-22]
|planned availability % vs total  availability %
+
* [https://gcconnex.gc.ca/file/view/39898395/gc-earb-2018-06-28-06-a-gccase-pdf?language=en GCcase Service catalogue,2018-06-28]
|-
+
* [https://gcconnex.gc.ca/file/view/36167160/gc-earb-2018-03-08-02-scms-pdf?language=en Shared Case Management Solution (SCMS), 2018-03-08]
|scalable
+
 
|the service is able to be  expanded to new consumers quickly and efficiently
+
Contact Centre:
|Well-documented onboarding  plans, pre-planned expansion posture, automation
+
* [https://gcconnex.gc.ca/file/view/78130795/e-binder-gc-earb-2021-04-08-pdf?language=en SSC – Contact Center Modernization Update, 2021-04-08]
|delivery or enablement time
+
 
|-
+
Finance:
|secure
+
* [https://gcconnex.gc.ca/file/view/73846560/e-binder-gc-earb-2021-01-14-pdf?language=en TBS – TeamMate+ Enterprise Initiative, 2021-01-14]
|allowing the consumer to trust  the service
+
* [https://gcconnex.gc.ca/file/view/62708927/gc-earb-2020-04-09-02-tbs-fmt-presentation-pptx?language=en FMT Coordinated Model and GC Digital Core, 2020-04-09]
|Encryption Everywhere!
+
 
Solution categories:  
+
* [https://gcconnex.gc.ca/file/view/62634388/gc-earb-2020-04-09-03-pspc-sap-moving-forward-pptx?language=en PSPC SAP Moving Forward (to SAP S/4HANA) Project, 2020-04-09]
advanced persistent threat protection, anti malware, AI,  breach and attack simulation, communication  fraud protection, cyber threat intelligence, data classification, data  governance, data leakage prevention, data rentention, endpoint detection and  response, identity and access management, incident response, insider threat,  IoT, intrusion detection & prevention, mobile application / mobile device  management, multi-factor authentication, network detect and response, network  traffic analysis, secure data erasure, secure file transfer, SIEM,  orchestration, automation and response, user and entity behavior analytics,  vulnerability management
+
* [https://gcconnex.gc.ca/file/view/31596019/gc-earb-2017-10-12-04-financial-management-transformation-pptx?language=en Financial Management Transformation (Endorsement of SAP software for OCG)]
|vulnerability rates, compliance  rates, incident rates, impact of implementation to service
+
* [https://gcconnex.gc.ca/file/view/41545659/gc-earb-2018-01-12-04-aafc-sap-hana-licenses?language=en SAP Hana licenses (initially for AAFC)]
|-
+
* [https://gcconnex.gc.ca/file/view/41546452/gc-earb-2018-01-24-05-cbsa-sap-hana-licenses?language=en CBSA SAP HANA]
|self-service
+
* [https://gcconnex.gc.ca/file/view/47455640/gc-earb-2019-03-21-02-gartner-assessment-of-cra-cbsa-sap-strategy-finance-and-hcm-benchmarks-to-support-cas-path-forward-pdf?language=en Gartner Assessment of CRA/CBSA SAP Strategy, 2019-03-21]
|allows the consumer to not have  to engage with any thing other than the service itself to consume it
+
 
|APIs, Delegated Access to  configuration
+
Grants & Contributions:
|adoption rates, client feedback  surveys
+
* [https://www.gcpedia.gc.ca/gcwiki/images/6/6a/GC_EARB_2017-11-09_Record_of_Discussion.pdf Grants and Contributions, 2017-11-09]
|-
+
* [https://gcconnex.gc.ca/file/view/55246378/gc-earb-2019-11-14-06-nserc-sshrc-cihr-tri-agency-grants-management-solution-initiative-pdf?language=en NSERC/SSHRC/CIHR – Tri-Agency Grants Management Solution, 2019-11-14]
|common  base
+
* ISED Canadian Digital Adoption Program, 2021-07-29
|satisfies a common base set of  requirements that all consumers need
+
* NRCAN - Greener Homes Program, 2021-05-06
|standards: base configuration, security, performance
+
* NRCAN - 2 Billion Trees Portal, 2021-10-07
|adoption rates, client feedback  surveys, # change requests
+
* AAFC - GC Digital Platform, 2019-03-07
|-
+
 
|open
+
Geospatial:
|allows the consumer to participate in the road map for service evolution
+
* [https://gcconnex.gc.ca/file/view/62317661/gc-earb-2020-03-26-03-nrcan-canadian-geospatial-platform-pdf?language=en NRCan – Canadian Geospatial Platform (Federal Geospatial Platform), 2020-03-26]
|published road maps, open  communication channels, real time community engagement
+
* [https://gcconnex.gc.ca/file/view/69066613/impact-assessment-and-cumulative-effects-related-systems?language=en Multi Department Impact Assessment and Cumulative Effects Related Systems]
|participant rates, # of comments  received, # change requests, client feedback surveys, consumer tone analytics  (<nowiki>https://www.ibm.com/watson/services/tone-analyzer/</nowiki>)
+
 
|-
+
Human Resources:
|cost-competitive
+
* [https://gcconnex.gc.ca/file/view/73156556/e-binder-gc-earb-2020-12-17-pdf?language=en CSE – Next Gen HR and Pay for Heightened Security Departments - Follow up, 2020-12-17]
|allows the consumer to see  exactly how their money is being spent to provide the service, and is in line  with competing service providers
+
* [https://gcconnex.gc.ca/file/view/65166466/gc-earb-2020-06-04-03-cse-hr-and-pay-for-heightened-security-departments-pdf?language=en CSE – NextGen HR and Pay for High Security Organizations - 2020-06-04]
|entreprise agreements, open  source, minimal waste or excess components, automation, scaled to utilization
+
* [https://gcconnex.gc.ca/file/view/69309200/e-binder-gc-earb-2020-09-24-pdf?language=en PSPC – Next Generation Travel Project, 2020-09-24]
|per consumer rate, total cost  versus other services offered, per service provider rate, capex versus opex  rate to offer the service
+
 
|-
+
Interoperability:
|collaborative
+
* [https://gcconnex.gc.ca/file/view/69847359/e-binder-gc-earb-2020-10-08-gc-connex-pdf?language=en TBS – OneGC Platform, 2020-10-08]
|allows the consumer to partner  with the service provider to throughout the life cycle of the service
 
|GCCollab, Social Media, working  groups for road map, active listening
 
|adoption rates and client  feedback surveys
 
|-
 
|iterative
 
|allows the service to  continually change to add, adapt or remove componets over time
 
|start small and add value and be  stable each release
 
|number of stable changes &  releases
 
|-
 
|proactive
 
|allows the service provider to  act before being asked to do so
 
|partner with consumers,  articulate business value, be transparent, be the experts in the domain and  recommend service improvements, every year each service should improve  without a budget increase.
 
|reduction in ITSM calls, client  feedback surveys
 
|-
 
|timely
 
|allows the consumer to consume  the service without lengthy or costly upfront engagements
 
|Clear instructions, automation,  "smart" decisions and assumptions, avoid dead ends, partner your  consumers before being asked to to "increase the runway"
 
|Instrument, interconnect, &  improve
 
|-
 
|transparent
 
|allows the consumer to be fully  aware of the state of the service being provided
 
|Dashboard (per user category),  status pages (<nowiki>https://status.status.io/</nowiki>), published road maps, published  runbooks, automation libraries, user guides, embedded client execs, planned  vs. unplanned outages feeds
 
|Client feedback surveys,  technical usage statistics
 
|}
 
  
== Digital Core Architecture Guiding Principles ==
+
* [https://www.canada.ca/en/government/system/digital-government/digital-government-innovations/enabling-interoperability.html Enabling interoperability]
'''Build Once, Use Everywhere'''
 
  
Build solutions, components and processes for the GC, and reuse across departments; select common over department-specific.
+
* [https://gcconnex.gc.ca/file/group/29755185/all#77431818 TBS – Application Programme Interface (API)-First Patterns for Platform as a Service (PaaS), 2021-03-25]
 +
* [https://gcconnex.gc.ca/file/view/47989749/gc-earb-2019-04-04-05-api-store-gc-earb-2019-04-04-05-api-store-pdf?language=en API Store, 2019-04-04]
 +
* [https://gcconnex.gc.ca/file/view/36256056/gc-earb-2018-03-08-03-x-roads-update?language=en GC Interoperability: X-Roads Update and Digital Exchange, 2018-03-08]
 +
* [https://gcconnex.gc.ca/file/view/41544875/gc-earb-2017-11-30-04-gc-interoperability-platform-api-strategy?language=en GC API for Interoperability]
 +
* [https://www.canada.ca/en/government/system/digital-government/modern-emerging-technologies/government-canada-standards-apis.html Government of Canada Standards on APIs]
  
'''Business before Technology'''
+
Jobs / Talent Management:
 +
* [https://gcconnex.gc.ca/file/view/79247716/e-binder-gc-earb-2021-04-22-pdf?language=en PSC – GC Jobs Transformation (GCJT), 2021-04-22]
 +
* [https://gcconnex.gc.ca/file/view/43500042/gc-earb-2018-11-01-04-updated-vidcruiter-pdf?language=en VidCruiter SaaS, 2018-11-18]
 +
* [https://gcconnex.gc.ca/file/view/40247202/gc-earb-2018-07-12-06-c-talent-cloud-earb-pdf?language=en Talent Cloud, 2018-07-12]
  
Derive the solution definition from business requirements and user needs. Design and run the solutions based on overall end to end process.
+
Learning / Training:
 +
* [https://gcconnex.gc.ca/file/view/73846560/e-binder-gc-earb-2021-01-14-pdf?language=en CSPS – Next Generation Digital Learning Environment - Follow up, 2021-01-14]
 +
* [https://gcconnex.gc.ca/file/view/66311608/gc-earb-2020-07-02-02-csps-ngdle-pdf?language=en CSPS – Next Generation Digital Learning Environment, 2020-07-02]
  
'''Standard over Custom'''
+
Project & Portfolio Management:
 +
* [https://gcconnex.gc.ca/file/view/39019382/gc-earb-2018-05-31-04-a-gc-ppm-clarity-pdf?language=en Project and Portfolio Management (GC PPM), 2018-05-31]
  
Use standard to maximize integrity, sustainability and interoperability. Design for flexible adoption of enhancements and upgrades.
+
Procurement:
 +
* [https://gcconnex.gc.ca/file/view/48741437/gc-earb-2019-05-02-10a-pspc-eprocurement-solution-pdf?language=en eProcurement Solution, 2019-05-02]
  
'''User-Centricity'''
+
Security Clearance:
 +
* [https://gcconnex.gc.ca/file/view/65557445/gc-earb-2020-06-18-02-pspc-isst-follow-up-to-june-18-2020-gc-earb-pdf?language=en Public Services and Procurement Canada (PSPC) Industrial Security Systems Transformation (ISST) Project GC EARB – 2020-06-18]
  
Design with, build for, and deliver the best experience to internal and external users. Focus on the needs of users, using user-centred methods.
+
Service Management:
 +
* [https://gcconnex.gc.ca/file/view/61354090/gc-earb-2020-03-02-06-ssc-enterprise-itsm-tool-pdf?language=en SSC IT Service Management Tool Project (Service Management Transformation Program), 2020-03-02]
  
'''Treat Data as an Asset'''
+
Search:
 +
* [https://gcconnex.gc.ca/file/view/50359599/gc-earb-2019-06-19-02-canada-ca-search-engine-pdf?language=en Canada.ca Search Engine, 2019-06-19]
  
Design to maximize data use and availability. Use the data you collect and implement analytical tools. Reuse existing data where possible.
+
Policy/Standard/Framework/Strategies/Tools:
 +
* [https://gcconnex.gc.ca/file/view/78130795/e-binder-gc-earb-2021-04-08-pdf?language=en SSC/TBS – Government of Canada Mainframe Landscape & Strategy Update, 2021-04-08]
 +
* [https://gcconnex.gc.ca/file/view/50359589/gc-earb-2019-06-19-04-gc-mainframe-strategy-pdf?language=en GC Mainframe Strategy report, 2019-06-19]
 +
* [https://gcconnex.gc.ca/file/view/50359588/gc-earb-2019-06-19-04a-gc-mainframe-strategy-pdf?language=en GC Mainframe Strategy presentation]
 +
* Open Source Standards and Whitepaper, 2019-10-03
 +
* [https://gcconnex.gc.ca/file/view/41985262/gc-earb-2018-09-13-03-open-first-whitepaper-pdf?language=en Open First Whitepaper, 2018-09-13]
  
'''Design for Security and Privacy'''
 
  
Balance user and business needs with proportionate security measures and adequate privacy protections.
+
=== Technology Architecture ===
  
'''Cloud First'''
+
Access:
 +
* [https://gcconnex.gc.ca/file/view/79247716/e-binder-gc-earb-2021-04-22-pdf?language=en SSC - Network Device Authentication (NDA) Project, SSC - Endpoint Vulnerability Awareness and Security (EVAS), SSC – Security Information and Event Management (SIEM), SSC - Secure Remote Access Migration (SRAM), 2021-04-22]
  
Explore “… as a service” (XaaS) cloud services first.  Cloud first but not cloud only… for On Premise, try to adhere to Cloud qualities (e.g. zero modification).
+
Cloud:
 +
* [https://gcconnex.gc.ca/file/view/59227335/gc-earb-2020-01-17-03-stats-canada-drupal-reference-cloud-architecture-pptx?language=en Statistics Canada cloud architecture for Drupal, GC reference architecture for the GC, 2020-01-17]
 +
* [https://gcconnex.gc.ca/file/view/59833196/gc-earb-2020-01-31-02-tbs-ssc-readiness-and-prioritization-for-cxp-connectivity-pdf?language=en Cloud eXchange Point (CXP) readiness process, 2020-01-31]
 +
* [https://gcconnex.gc.ca/file/view/56894279/gc-earb-2019-12-05-06-ssc-secure-close-enablement-pdf?language=en SCED and A unified, consolidated, and regionalized hub strategy for interconnectivity to and from the GC infrastructure, 2019-12-05]
 +
* [https://gcconnex.gc.ca/file/view/67560193/gc-earb-2020-07-30-02-ssc-casb-pilot-architecture-pdf?language=en SSC Cloud Access Security Broker (CASB) service, 2020-07-30]
 +
* [https://cloud-broker.canada.ca/s/?language=en_CA Government of Canada Cloud Brokering Services]
 +
* [https://gcconnex.gc.ca/file/view/45648501/gc-earb-2019-01-24-03-overall-cloud-program-pdf?language=en Overall Cloud Program, 2019-01-24]
 +
* [[GC_Cloud_Infocentre|Cloud Infocentre, Everything you need to know for Cloud & DevOps]]
 +
* [https://gcconnex.gc.ca/file/view/58109995/gc-earb-2019-12-19-02-gc-cloud-enablement-cloud-connection-patterns-pptx?language=en GC Cloud Enablement: Cloud Connection Patterns, 2019-12-19]
  
'''Maximize Benefits'''
+
Device:
 +
* [https://gcconnex.gc.ca/file/view/73156556/e-binder-gc-earb-2020-12-17-pdf?language=en SSC – Government of Canada Smart Phone for Classified (SPfC) Project, 2020-12-17]
 +
* [https://gcconnex.gc.ca/file/view/50167121/gc-earb-2019-06-13-03-enterprise-mobile-device-management-emdm-evolution-gc-earb-2019-06-13-03-enterprise-mobile-device-management-emdm-evolution-pdf?language=en Enterprise Mobile Device Management, 2019-06-13]
 +
* [https://gcconnex.gc.ca/file/view/62328195/gc-earb-2020-03-26-04-ssc-dcc-network-and-security-design-pdf?language=en Digital Communications and Collaboration (DCC): Network and Security Design Principles, 2020-03-26]
 +
* [https://gcconnex.gc.ca/file/view/55246371/gc-earb-2019-11-14-04-digital-communication-and-collaborations-pdf?language=en Digital Communications and Collaboration (DCC), 2019-11-14]
  
Strive to maximize the benefits for the enterprise; optimize total cost of ownership and minimize risk. Design to be measurable and accountable.
+
Infrastructure:
 +
* [https://gcconnex.gc.ca/file/view/73156556/e-binder-gc-earb-2020-12-17-pdf?language=en SSC – Government of Canada Secret Infrastructure (GCSI) Expansion Project, 2020-12-17]
  
'''Integration'''
+
Split Tunnel:
 +
* [https://gcconnex.gc.ca/file/view/65557446/gc-earb-2020-06-18-03-summary-of-split-tunneling-requests-pdf?language=en TBS – Process and status of Split Tunneling requests, 2020-06-18]
  
Enable interoperability based on standard components and solutions. Minimize the number and complexity of the interfaces.  
+
Policy/Standard/Framework/Strategies/Tools:
 +
* [https://gcconnex.gc.ca/file/group/29755185/all#75734784 SSC – Network Modernization Strategy, 2021-02-25]
  
==  Benefits of Enterprise Solutions ==
 
  
* Horizontally enable external and internal business services and provide cohesive experience to users and other stakeholders.
+
=== Security Architecture and Privacy ===
* Reduces the total cost of ownership, that includes procurement, development, operation maintenance and decommission for services by streamlining the number of GC digital solutions.
 
* Enhances integration and collaboration, creates transferable skill sets, and leverage innovative work across the GC and the private sector.
 
* Maximize enterprise investment by consolidating solutions into Enterprise Solutions, based on Business Capability Model (BCM)
 
  
== Critical Success Factors ==
+
Electronic Security:
Copied from [https://gcdocsp.tbssct.local/gcdocs/llisapi.dll?func=ll&objId=17502596&objAction=browse&sort=name&viewType=1 Supporting Enterprise Government: A Government of Canada Vision and Strategy  (Draft November 2014)]
+
* [https://gcconnex.gc.ca/file/view/71576468/ebinder-gc-earb-2020-11-19-pdf?language=en PSPC Electronic Security System, 2020-11-19]
  
In order to effectively realize this Vision, there are a number of principles that should be considered:
+
Email Security:
 +
* [https://gcconnex.gc.ca/file/view/59833198/gc-earb-2020-01-31-03-tbs-cccs-enhancing-email-security-with-dmarc-pdf?language=en Enhancing email security with Domain-based Message Authentication, Reporting & Conformance (DMARC)., 2020-01-31]
  
* '''Alignment:''' Ensure that the initiative aligns to the near and long-term business objectives of the organizations being affected
+
Identity & Access Management
 +
* [https://gcconnex.gc.ca/file/view/50751216/gc-earb-2019-07-04-04-cyber-security-digital-identity-reference-architecture-gc-earb-2019-07-04-04-cyber-security-digital-identity-reference-architecture-pdf?language=en Cyber Security Digital Identity Reference Architecture, 2019-07-04]
 +
* [https://gcconnex.gc.ca/file/download/75092467 SSC - ICAS 2Key Implementation, 2020-02-11]
 +
* [https://gcconnex.gc.ca/file/view/74382563/e-binder-gc-earb-2021-01-28-pdf?language=en TC/TBS – e-Signature Service Standing Offer Procurement, 2021-01-28]
 +
* [https://gcconnex.gc.ca/file/view/53045700/gc-earb-2019-09-19-05-digital-credential-and-access-management-gc-earb-2019-09-19-05-digital-credential-and-access-management-pdf?language=en Digital Credential and Access Management, 2019-09-19]
 +
* [https://gcconnex.gc.ca/file/view/55093711/gc-earb-2019-09-19-02-enabling-secure-access-to-protected-b-cloud-services-pdf?language=en Enabling Secure Access to Protected B Cloud Services, 2019-09-19]
 +
* [https://gcconnex.gc.ca/file/view/48741435/gc-earb-2019-05-02-09-sign-in-canada-way-forward-pdf?language=en Sign IN Canada Way Forward, 2019-05-02]
 +
* [https://gcconnex.gc.ca/file/view/48741434/gc-earb-2019-05-02-08-gc-earb-verified-me-poc-overview-pdf?language=en Verified.Me POC, 2019-05-02]
 +
* [https://gcconnex.gc.ca/file/view/48741438/gc-earb-2019-05-02-07-myalberta-digital-identity-madi-pilot-pdf?language=en MyAlberta Digital Identity, MADI-2019-05-02]
 +
* [https://gcconnex.gc.ca/file/view/45223921/gc-earb-2019-01-10-03-update-of-the-gc-digital-identity-strategy-pdf?language=en Update of the GC Digital Identity Strategy, 2019-01-10]
 +
* [https://www.gcpedia.gc.ca/wiki/ICAM#GC_ICAM_Reference_Framework ICAM]
  
* '''Needs Assessment:''' Identify users' needs at the beginning; this also includes cost considerations (projects delivered on time and on budget).  
+
Policy/Standard/Framework/Strategies/Tools:
 +
* [https://gcconnex.gc.ca/file/view/48741427/gc-earb-2019-05-02-06-pan-canadian-trust-framework-update-pdf?language=en Pan-Canadian Trust Framework, 2019-05-02]
 +
* [https://gcconnex.gc.ca/file/view/36167163/gc-earb-2018-03-08-04-https-everywhere-pdf?language=en HTTPS Everywhere” Standard, 2018-03-08]
  
* '''Governance:''' Create clear lines for approval and decision making; and ensure that there is accountability at all levels
+
== [[Archived Enterprise Solutions material]] ==
  
* '''Flexibility:''' Determine the capability of organization(s) to implement the project effectively and quickly to maximize the gains of engaging in an enterprise wide initiative
 
  
* '''Optimization and Sequencing:''' Ensure  that the right people are doing the right work at the right time
+
== List of Enterprise Solutions from 2017 ==
 +
'''PSPC'''
  
* '''Evaluating:''' Assess and adjust project deliverables and milestones continually  throughout the process:
+
* GCdocs
 +
* Shared Case Management
 +
* BuyandSell.ca
 +
* Termium
 +
* eProcurement Solution
 +
* National Service Call Centre
 +
* WebEx
 +
* Shared Travel Services
 +
* Phoenix
 +
* myGCHR
 +
* Compensation Web Apps
  
== Determining what Constitutes an Enterprise-wide Initiative ==
+
'''CSPS'''
Copied from [https://gcdocsp.tbssct.local/gcdocs/llisapi.dll?func=ll&objId=17502596&objAction=browse&sort=name&viewType=1 Supporting Enterprise Government: A Government of Canada Vision and Strategy  (Draft – November 2014)]
 
  
To be considered an enterprise-wide initiative, a project must meet five criteria which distinguish it from department-specific initiatives:
+
* Integrated Learning Management System / Gccampus
{| class="wikitable"
 
|
 
|'''''Enterprise-wide Initiative'''''
 
|'''''Department-specific Initiative'''''
 
|-
 
|'''''Objective'''''
 
|''Standardize and consolidate internal or  external operations to address a common business need.''
 
|''Separate  internal or external operations to addresses a mandate-specific business  need.''
 
|-
 
|'''''Scope'''''
 
|''Impacts whole of government.''
 
|''Impacts individual departments.''
 
|-
 
|'''''Investment'''''
 
|''Requires significant investment and formal  approvals (i.e. Cabinet and/or TB), and affects existing accountabilities.''
 
|''May or may not require significant  investment and formal approvals; does not affect existing accountabilities.''
 
|-
 
|'''''Duration'''''
 
|''Involves long-term solutions.''
 
|''Involves short, medium or long-term  solutions.''
 
|-
 
|'''''Discretion'''''
 
|''Participation is mandatory.''
 
|''(Not applicable.)''
 
|}
 
  
== When to Pursue an Enterprise-wide Solution ==
+
'''TBS'''
Copied from [https://gcdocsp.tbssct.local/gcdocs/llisapi.dll?func=ll&objId=17502596&objAction=browse&sort=name&viewType=1 Supporting Enterprise Government: A Government of Canada Vision and Strategy  (Draft – November 2014)]
 
  
If a potential initiative meets the five criteria for enterprise-wide initiatives, as outlined above, the decision whether to pursue such an approach will be based on the assessment of seven additional criteria which address value for money and feasibility. Overall, decisions will be based on net value (overall) as individual criteria might be in conflict. 
+
* [https://gcconnex.gc.ca/file/view/45648499/gc-earb-2019-01-24-02a-gc-business-capabilities-model-2-0-pdf?language=en GC EARB presentation, 2019-01-19]
 +
* [https://gcconnex.gc.ca/file/view/50303099/gcbcm-gcmca-v2-visualmodel-20190617-en-pdf?language=en GC BCM 2.0 Model]
 +
* [https://gcconnex.gc.ca/file/view/50303103/gcbcm-gcmca-v2-definitions-en-20190617-docx?language=en GC BCM 2.0 Definition Document]
 +
* [https://gcconnex.gc.ca/file/view/48741424/gc-earb-2019-05-02-04-government-of-canada-business-capability-model-working-group-gc-bcm-v2-pdf?language=en Government of Canada Business Capability Model 2.0, 2019-05-02]
 +
* Financial management transformation
 +
* GCTools
 +
* Project & portfolio management (IT Plan, APM, IT expenditures, Project Oversight, Business Services)
 +
* Callipers
 +
* Executive Talent Management System
 +
* Public Service Performance Management
 +
* TBS Application Portal
 +
* GC Interoperability Platform
 +
* Enterprise Grants & Contributions System
 +
* Wellness Productivity System
 +
* Identity Credential and Access Management System
 +
* Credential Broker Services
 +
* Internal Credential Management
 +
* Open Government Portal
 +
* Access to Information Portal
 +
* Talent Cloud
  
'''''Value for Money'''''
+
'''PSC'''
  
* '''Value:''' Does it represent a net improvement in value for money—i.e. economy, efficiency and effectiveness—as compared to the status quo/other options? (See Annex 1 for specific checklist.)
+
* Jobs.gc.ca
  
* '''Interdependencies:''' Is an enterprise-wide approach required to support other interconnected initiatives?
+
'''ESDC'''  
  
* '''Risk:''' Does it reduce operational risk through enhanced operational security and integrity? Are the respective risks of pursuing an enterprise-wide approach less than those of adopting department-specific approaches?
+
* [https://gcconnex.gc.ca/file/view/38370966/ceai-gc-2018-05-10-02-12-presentation-de-edsc-pdf?language=en Canada.ca, 2018-05-10]
  
'''''Feasibility'''''
+
'''SSC'''
  
* '''Timing:''' Is the timing favourable for such an initiative given the current context and competing priorities?
+
* Email
 +
* GCSRA
 +
* GCSI
 +
* GEDS
 +
* GCKey
  
* '''Equity''': Will it result in equitable and consistent treatment across departments?
+
@fr|
 +
Traduction en cours...
 +
== Le contenu suivant est un résumé de la présentation du CEPP du DM du 15 décembre 2020. ==
 +
*<u>[[Media:DMCEPP EnterpriseSolutions Dec 15 20 v3.pptx|Avançant les Solutions d’Intégrée ]]</u>
  
* '''Funding:''' Is funding available, aligned with current priorities, and recommendable in light of opportunity costs? Are the long-term total costs of not proceeding (e.g. continuing to pay for the maintenance of silo’d legacy infrastructure) greater than those of adopting an enterprise-wide approach? Are the individual and collective financial impacts on departments a net benefit?
+
== Qu’est-ce que l’Entreprise? ==
 +
L’entreprise est généralement définie comme « une organisation » ou une « unité organisationnelle ».
  
* '''Capacities:''' Is there an existing organization (e.g. a common service organization) that could provide the service? Is there a lead organization or cluster with the necessary resources, expertise and commitment to successfully execute?
+
Dans le GC, le terme « entreprise » fait référence à une approche holistique pan gouvernementale.  
  
==Decision Making Framework for Enterprise Solutions==
+
Une approche d’entreprise peut être appliquée à diverses facettes, telles que la gouvernance, les solutions, les normes et la culture.
Presented at GC EARB on June 4th, 2020
 
  
Under the Policy on Service and Digital, departmental CIO’s are responsible for “submitting to GC EARB, proposals concerned with the design, development, installation and implementation of digital initiatives”. They are also responsible for “adopting, as applicable, '''enterprise solutions within their respective department'''.”
+
== Définition des Solutions d’Entreprise ==
[[File:Decision Making Framework.png|alt=Decision Making Framework|thumb|Decision Making Framework]]
+
Les solutions d’entreprise sont des actifs internes et externes du gouvernement du Canada qui peuvent être réutilisés dans et entre plusieurs parties de l’organisation.  
  
Increasingly, a number of departmental digital initiatives propose solutions that address matters with common business capabilities, resulting in a diverse range of applications in operations across the GC IT landscape. TBS has recognized a need to provide assistance to departmental CIO’s to inform decision-making with respect to the '''adoption of enterprise solutions'''.
+
== Pourquoi se Concentrer sur les Solutions d’Entreprise? ==
 +
Pour « fonctionner comme un seul homme » et faire progresser le mandat du CEPP, nous proposons de mettre l’accent sur les solutions d’entreprise définies par les capacités opérationnelles.
  
The following [https://gcconnex.gc.ca/file/view/64955800/gc-earb-2020-06-04-02-tbs-decision-framework-for-enterprise-solutions-pdf?language=en presentation] is the first iteration of a working draft of a decision making framework that will be used as a guide for the adoption of enterprise solutions. The framework will be added to the revised [[Images/1/1a/GC EARB Presenter Template-BETA Release Aug 18 2020.pptx|GC EARB presenter template]]. Please send us your feedback on the decision making framework for enterprise solutions to the [mailto:EA.AE@tbs-sct.gc.ca TBS Enterprise Architecture team]
+
== Rôle des Capacités Opérationnelle ==
== Input from Gartner ==
+
[[GC Enterprise Architecture/Business Capability Model|Les capacités opérationnelle]] sont l’expression de « ce qu’une entreprise fait » et peut faire.
In a '''shared services''' model, the customers of the shared services are part of the formal board of directors, governing the strategic intent of the shared services organization and determining what service levels will be provided.
 
  
'''Centralization''' is most commonly successful in forms of government with a single, strong leader such as a governor, a strong mayor or county executive, or a president, where the role has significant power over the machinery of government.
+
Il est proposé que les solutions d’entreprise soient définies comme des capacités commerciales.
  
There are occasional exceptions to both of these situations, but creating a centralization model in the '''parliamentary form of government''' is extremely challenging because the parliamentary model usually doesn’t envision enterprise authority vested in any one person.
+
== Que faut-il pour que les Solutions d’Entreprise Fonctionnent au sein du GC? ==
 +
Le framework Enterprise Solutions comporte 3 facettes.
 +
[[File:Framework image.jpg|thumb]]
  
== DRAFT: Patterns and Practices regarding Enterprise Solutions/Shared Services: Spectrum of Options ==
 
Enterprise Solutions may be governed using three general models that provide relative advantages in terms of addressing technical debt, minimizing total cost of ownership, maximizing use of talent, maximizing consistency of technology and business processes, and optimizing infrastructure. 
 
 
{| class="wikitable"
 
{| class="wikitable"
|+
+
|+ Les 3 facettes
!Model
+
|-
!Illustration
+
!Gouvernance !! Culture !! Solutions
 
|-
 
|-
|'''Enterprise Service Provider Model.''' This model provides all services to the entire Enterprise in a consolidated manner, governed by a centralized authority, and is fully integrated across all instances. It maximizes utility of major investments which address common business needs, have Enterprise-wide scope, long durations, and require participation from all departments and agencies.  
+
|  
 +
*Quels sont les rôles et les responsabilités et <br/> qui décide qui les remplit?
 +
*Quel est le modèle financier et de <br/> financement pour une solution d’entreprise ?
 +
*Quelles sont les capacités opérationnelle qui doivent être abordées en premier ?
 +
*Comment les attentes des utilisateurs seront-elles prises en compte?
 +
*Quel est le chemin vers l’adoption à l’échelle de l’entreprise ?
 +
||
 +
*Tout le monde est-il prêt à adhérer aux solutions d’entreprise ?
 +
*Comment assurons-nous la participation?
 +
*Comment les contributions ouvertes et transparentes seront-elles recueillies?
 +
*Quels sont l’état d’esprit et les <br/> compétences nécessaires pour favoriser une culture de solution d’entreprise ?
 +
||
 +
*Quel problème commercial résolvons-nous?
 +
*Qui peut accéder à la solution d’entreprise ?
 +
*Quelles sont les normes en matière de données et de technologie requises?
 +
*La mise en œuvre est-elle suffisamment sécurisée ?
 +
*Sera-t-il toujours en ligne de manière fiable?
 +
|}
 +
 
 +
 
 +
== Le contenu suivant est une recherche menée par l’équipe EA après la présentation du CEPP DM du 15 décembre 2020. ==
  
'''Pros''': Enables cohesive, horizontal integration across Enterprise to enables consistent frictionless utilization by stakeholders and administration. Maximizes  consistency of technology.
+
== Principales conclusions de l’évaluation du cadre des solutions d’entreprise ==
  
'''Cons''': Increases risk of vendor lock in. Does not allow for department specific customizations to address non-standardized business processes.
+
{| class="wikitable"
|[[File:Centralized.png|alt=Centralized Model Icon|thumb|100x100px|Centralized Model Icon]]
+
|+ Principales conclusions
 
|-
 
|-
|'''Product Owner''' '''Model.''' This model uses departmental clusters or business owners to govern distributed instances of enterprise solutions. This model leverages enterprise standards, product owners, departmental clusters, governance and oversight. This model may also leverage distributed technical infrastructure to support solution clusters.
+
!Gouvernance !! Culture !! Solutions
'''Pros''': Recognizes layered approach of Enterprise Architecture Framework and enables governance of one or many aspects of Business, Information/Data, Application, Technology, Security, and Privacy for reuse by departments with similar business processes or non-functional requirements.  
+
|-
 +
|  
 +
'''''OK -''''' Les pilotes ont été en mesure de décrire leurs solutions à l’aide du BCM, d’identifier le problème commercial et la proposition de valeur pour répondre aux besoins des utilisateurs.  
  
'''Cons''': Although the risk of vendor lock in is mitigated comparted to the Enterprise Service Model, it may be challenging to replace technology components that span multiple departments. 
+
'''''Problème -''''' Les opportunités de solutions d’entreprise n’ont pas de voie définie pour progresser et, par conséquent, ont tendance à s’évanouir.
|[[File:Decentralized Model Icon.png|alt=Decentralized Model Icon|thumb|100x100px|Decentralized Model Icon]]
+
 
|-
+
'''''Problème -''''' La gouvernance et le support des solutions d’entreprise opérationnelles sont à un faible niveau de maturité
|'''Federated Model.''' This stand alone, or decentralized model allows departments to implement their own stack components, influenced by standards, using APIs via interoperability standards. Governance manages exemptions from the Standard; however, a decentralized enterprise with multiple service delivery methods and business units  may be successful in finding justifications for significant deviations for standards.
 
'''Pros''': Enables reactive solutions to address business processes not shared across departments. Limited risk of vendor lock in.
 
  
'''Cons''': Limits reuse across departments. Talent supporting technology components in the federated model have fewer opportunities to build skill sets useful across the Enterprise. 
+
'''''Problème -''''' Les ministères ne sont pas mandatés et manquent d’incitatifs pour fournir des services à d’autres ministères, ont besoin d’une organisation dédiée pour les solutions d’entreprise.
|[[File:Federated Model Icon.png|alt=Federated Model Icon|thumb|100x100px|Federated Model Icon]]
 
|}
 
  
== Health Canada classification model ==
+
'''''Problème -''''' Les modèles de recouvrement des coûts et d’affectation des crédits sont adéquats pour les coûts opérationnels, mais un financement initial est nécessaire pour le développement initial et l’évolution des solutions d’entreprise.
# Business Capability
+
||
# Solution, specific tool
+
'''''OK -''''' Les départements sont prêts à acheter des solutions d’entreprise une fois qu’elles existent, mais le manque de solutions prêtes à l’emploi disponibles entraîne le développement des leurs par les départements.
# Component
 
  
== Service & Digital Target Enterprise Architecture ==
+
'''''Problème -''''' Besoin d’équipes dédiées de propriétaires opérationnelle « d’entreprise »  et de fournisseurs de services pour développer, exploiter et faire évoluer des solutions d’entreprise, avons-nous besoin d’une organisation de services partagés pour agir en tant que fournisseur de services? Élargir le mandat de SSC pour inclure les demandes?
The [https://gcconnex.gc.ca/file/view/67145496/gc-earb-2020-07-16-02-tbs-service-digital-target-enterprise-architecture-and-updates-to-the-ea-framework-pdf?language=en Service & Digital Target Enterprise Architecture] and [https://gcconnex.gc.ca/file/view/67145504/gc-earb-2020-07-16-02a-tbs-service-digital-target-enterprise-architecture-white-paper-pdf?language=en Whitepaper] were presented at GC EARB on July 16, 2020 for pre-endorsement. 
 
  
The Service & Digital Target Enterprise Architecture defines a model for the digital enablement of Government of Canada services that addresses many of the key challenges with the current GC enterprise ecosystem.
+
'''''Problème -''''' Utilisation du mandat et fonds ministériels appropriés. Définissez un rôle et une responsabilité clairs pour les utilisateurs afin de déterminer les besoins et pour les propriétaires opérationnelle et le fournisseur de services d’être responsables.
 +
||
 +
'''''OK -''''' Identifier et développer des solutions d’entreprise n’est pas un problème, l’accent doit être mis sur la gouvernance et la culture.  
  
* It seeks to reduce the silos within the current GC ecosystem by having departments adopt a user and service
+
'''''OK -''''' Les pilotes ont été en mesure de définir le problème opérationnel et les processus tels que le cas conceptuel et CEAI GC sont des outils existants qui peuvent être utilisés
  
delivery centric perspective when considering new IT solutions or modernizing older solutions.
+
'''''OK -'''''Les solutions de base cloud des fournisseurs de services de cloud public permettent aux propriétaires d’entreprise d’envisager des solutions d’entreprise, mais ils ont besoin de partenariats techniques de fournisseurs de solutions dédiés pour provisionner l’informatique.
 +
|}
  
* It advocates a whole-of-government approach where IT is aligned to business services and solutions are based on re-useable components implementing business capabilities optimized to reduce unnecessary redundancy.
+
== Rôles et Responsabilités Proposés pour les Solutions d’Entreprise ==
  
* This re-use is enabled through the use of published APIs shared across government. This approach allows GC to focus on improving its service delivery to Canadians while addressing the challenges with legacy systems.
+
{| class=wikitable
== Enterprise Solutions/Shared Services and the EA Framework ==
+
|+ Rôles et Responsabilités
The Business Architecture layer of the the EA Framework has the following assessment criteria for GC EARB reviews:
+
! Parties prenantes, définit « qui »
* Promote Horizontal Enablement of the Enterprise
+
 +
Les parties prenantes dans la forme d’un « tableau de produits » déterminent et valident les besoins des utilisateurs, hiérarchisent la feuille de route de livraison et gèrent les dépenses connexes.
 +
*Représentants des entreprises et des programmes de tous les ministères
 +
*Sponsorise une solution d’entreprise
 +
*Identifier les utilisateurs
 +
*Déterminer les besoins des utilisateurs
 +
*Consomme
 +
*Contribue aux fonds
 +
|-
 +
! Propriétaire opérationnelle, définit « quoi »
 +
|
 +
Le propriétaire opérationnelle a la responsabilité globale d’obtenir les résultats de l’entreprise et d’obtenir les avantages qu’une solution est censée permettre ou faciliter.
 +
*Définit les capacités requises et les résultats et avantages commerciaux escomptés
 +
*Agit à titre de commanditaire et est responsable de l’atteinte des résultats et des avantages opérationnels après la implémentation
 +
*Établir et maintenir la gouvernance
 +
*Assure le financement et les ressources et assure la surveillance
 +
*Consulter les intervenants et les autres parties concernées et les mobiliser afin d’assurer l’harmonisation vers la prestation
 +
*Examens et approbation des principaux risques stratégiques
 +
*Autorise le service informatique
 +
*Superviser les pratiques de gestion des données au niveau de la solution de production
 +
*Crée une feuille de route pour les améliorations de service ou de produit
 +
|-
 +
! Fournisseur de services, définit « comment »
 +
|
 +
Le fournisseur de services exploite et gère des solutions et/ou services informatiques et les fournit aux utilisateurs finaux.
  
* Identify opportunities to enable business services horizontally across the GC enterprise and to provide cohesive experience to users and other stakeholders
+
*Responsable au nom d’une organisation de la définition des exigences, de la prestation de services, de la sécurité et de la fiabilité
 +
*Mettre en œuvre les exigences
 +
*Approuve la portée de la plate-forme
 +
*Recueillir des données pour mesurer les niveaux de service et les indicateurs de rendement clés
 +
*Assurer la conformité aux normes
 +
*Surveiller, tester et ajuster au besoin
 +
*Soutenir des produits et services innovants
 +
*Effectuer des évaluations de sécurité
 +
|}
  
* Reuse common business capabilities, processes and enterprise solutions from across government and private sector
+
==Solutions de Gouvernance d’Entreprise Proposées==
 +
=== ''' SMA CPPI''' ===
 +
: Direction commerciale de l’entreprise
  
* Publish in the open all reusable common business capabilities, processes and enterprise solutions for others to develop and leverage cohesive horizontal enterprise services.
+
=== '''Tableau de gestion des produits par solution''' ===
 +
: Représentation interdépartementale des intervenants
  
== The following initiatives endorsed by GC EARB have characteristics of Enterprise Solutions/Shared Services. ==
+
=== '''CEAI GC''' ===
Enterprise Solutions/Shared Services can be identified across all the layers of the EA framework, BIATSP.
+
: Alignement sur le cadre d’architecture d’entreprise
  
== Business Architecture ==
+
== Projet de présentation du DM CEPP qui doit encore être présenté ==
GC BCM v2.0 (GC Business Capability Model)
 
* [https://gcconnex.gc.ca/file/view/45648499/gc-earb-2019-01-24-02a-gc-business-capabilities-model-2-0-pdf GC EARB presentation, 2019-01-19]
 
*[https://gcconnex.gc.ca/file/view/50303103/gcbcm-gcmca-v2-definitions-en-20190617-docx?language=en BCM 2.0 Definition Document]
 
*[https://gcconnex.gc.ca/file/view/48741424/gc-earb-2019-05-02-04-government-of-canada-business-capability-model-working-group-gc-bcm-v2-pdf?language=en Government of Canada Business Capability Model 2.0, 2019-05-02]
 
[https://gcconnex.gc.ca/file/view/59833201/gc-earb-2020-01-31-04-cbsa-investing-in-enterprise-capabilities-at-cbsa-pdf?language=en Investing in Enterprise Capabilities at CBSA, 2020-01-31]
 
  
[https://gcconnex.gc.ca/file/view/55208570/gc-earb-2019-10-31-02-tbs-ssc-pspc-digital-workspace-and-supporting-standards-pptx?language=en Digital Workspace Standards & Profiles. 2019-10-31]
+
*<u>[[Media:DMCEPP Enterprise Solutions May 5 2021 GARTNER Updates.pptx|Mises à jour et progrès à partir du 15 décembre 2020]]</u>
* [https://gcconnex.gc.ca/file/view/41548033/gc-earb-2018-02-22-02-open-and-accessible-digital-workspace?language=en Digital Workspace Reference Architecture, 2018-02-22]
 
[https://gcconnex.gc.ca/file/view/50359583/gc-earb-2019-06-19-06-tbs-policy-instruments-for-accessible-information-and-communication-technology-ict-pdf?language=en Accessible Information and Communication Technology (ICT), 2019-06-19]
 
  
[https://gcconnex.gc.ca/file/view/39873572/gc-earb-2018-06-28-04-a-itsm-standards-pdf?language=en Standard for ITSM Integration, 2018-06-28]
+
== Les initiatives suivantes approuvées par CEAI GC ont des caractéristiques de solutions d’entreprise ==
 +
Ce registre des Solutions d’entreprise GC sont classé dans les couches du cadre AI.
  
== Information Architecture ==
+
=== Architecture Opérationnelle ===
[https://gcconnex.gc.ca/file/view/61354081/gc-earb-2020-03-02-03-tbs-enterprise-data-standards-pdf?language=en A Framework for Government-Wide Data Governance & Stewardship, 2020-03-02]
 
  
[https://gcconnex.gc.ca/file/view/50751211/gc-earb-2019-07-04-05-enterprise-data-update-to-the-enterprise-architecture-review-board-gc-earb-2019-07-04-05-enterprise-data-update-to-the-enterprise-architecture-review-board-pdf?language=en Enterprise Data: Update to the Enterprise Architecture Review Board, 2019-07-04]
+
Informatique décisionnelle:
 +
* [[gccollab:file/group/4981487/all|GC Entity License for Business Intelligence, Enterprise Information Intelligence Software Solution (EIISS)]]
  
[https://gcconnex.gc.ca/file/view/47989749/gc-earb-2019-04-04-05-api-store-gc-earb-2019-04-04-05-api-store-pdf?language=en API Store, 2019-04-04]
+
Politique/Norme/Cadre/Outils:
 +
* Business Capability Model ([[GC Enterprise Architecture/Business Capability Model|'''GC BCM v2.1''']])
 +
* [https://gcconnex.gc.ca/file/view/59833201/gc-earb-2020-01-31-04-cbsa-investing-in-enterprise-capabilities-at-cbsa-pdf?language=en Investing in Enterprise Capabilities at CBSA, 2020-01-31]
  
[https://gcconnex.gc.ca/file/view/47461751/gc-earb-2019-03-21-05-statistics-canada-modernization-data-analytics-as-a-service-daaas-gc-earb-2019-03-21-05-statistics-canada-modernization-data-analytics-as-a-service-daaas-pdf?language=en Data Analytics as a Service, 2019-03-21]
+
* [https://gcconnex.gc.ca/file/view/61354083/gc-earb-2020-03-02-04-tbs-extensions-to-the-directive-on-service-and-digital-pdf?language=en Extensions to the Directive on Service and Digital]
 +
* [https://gcconnex.gc.ca/file/view/55208570/gc-earb-2019-10-31-02-tbs-ssc-pspc-digital-workspace-and-supporting-standards-pptx?language=en Digital Workspace Standards & Profiles. 2019-10-31]
 +
* [https://gcconnex.gc.ca/file/view/41548033/gc-earb-2018-02-22-02-open-and-accessible-digital-workspace?language=en Digital Workspace Reference Architecture, 2018-02-22]
  
[https://gcconnex.gc.ca/file/view/39110650/gc-earb-2018-05-31-02-gc-data-strategy-pdf?language=en GC Data Strategy, 2018-05-31]
+
* [https://gcconnex.gc.ca/file/view/50359583/gc-earb-2019-06-19-06-tbs-policy-instruments-for-accessible-information-and-communication-technology-ict-pdf?language=en Accessible Information and Communication Technology (ICT), 2019-06-19]
 +
* [https://gcconnex.gc.ca/file/view/39873572/gc-earb-2018-06-28-04-a-itsm-standards-pdf?language=en Standard for ITSM Integration, 2018-06-28]
  
[https://gcconnex.gc.ca/file/view/39019380/gc-earb-2018-05-31-03-gc-data-architecture-pdf?language=en Enterprise Data Management and Architecture, 2018-05-31]
 
  
[https://gcconnex.gc.ca/file/view/39019564/gc-earb-2018-05-31-07-a-gcdocs-pdf?language=en GCdocs and GCdocs Managed Service, 2018-05-31]
+
=== Architecture d'Information ===
  
[https://gcconnex.gc.ca/file/view/36637344/gc-earb-2018-03-22-10-white-paper-pdf?language=en Data Sovereignty & Public Cloud, 2018-03-22]
+
Analyse des données:
 +
* [https://gcconnex.gc.ca/file/view/47461751/gc-earb-2019-03-21-05-statistics-canada-modernization-data-analytics-as-a-service-daaas-gc-earb-2019-03-21-05-statistics-canada-modernization-data-analytics-as-a-service-daaas-pdf?language=en Data Analytics as a Service, 2019-03-21]
  
[https://www.canada.ca/en/government/system/digital-government/digital-government-innovations/enabling-interoperability.html Enabling interoperability]
+
Plateforme de collaboration:
 +
* [https://gcconnex.gc.ca/file/view/74382563/e-binder-gc-earb-2021-01-28-pdf?language=en gcexchange 2021-01-28]
 +
* [https://gcconnex.gc.ca/file/view/39019386/gc-earb-2018-05-31-06-a-gc-sharepoint-pdf?language=en Enterprise Managed SharePoint service, 2018-05-31]
  
CDXP
+
Gestion de l’information:
* [https://gcconnex.gc.ca/file/view/36256056/gc-earb-2018-03-08-03-x-roads-update?language=en GC Interoperability: X-Roads Update and Digital Exchange, 2018-03-08]  
+
* [https://gcconnex.gc.ca/file/view/39019564/gc-earb-2018-05-31-07-a-gcdocs-pdf?language=en GCdocs and GCdocs Managed Service, 2018-05-31]
* [https://gcconnex.gc.ca/file/view/41544875/gc-earb-2017-11-30-04-gc-interoperability-platform-api-strategy?language=en GC API for Interoperability]
+
* [https://wiki.gccollab.ca/GC_Enterprise_Architecture/What%27s_New_in_EA M365 as Systems that manages Information - Pathfinders, 2021-11-18, 2022-01-27]
* [https://www.canada.ca/en/government/system/digital-government/modern-emerging-technologies/government-canada-standards-apis.html Government of Canada Standards on APIs]
 
[https://www.gcpedia.gc.ca/gcwiki/images/6/6a/GC_EARB_2017-11-09_Record_of_Discussion.pdf Grants and Contributions, 2017-11-09]
 
  
== Application Architecture ==
+
Politique/Norme/Cadre/Stratégies/Outils:
[https://gcconnex.gc.ca/file/view/66311608/gc-earb-2020-07-02-02-csps-ngdle-pdf?language=en Canada School of Public Service – Next Generation Digital Learning Environment, 2020-07-02]
+
* [https://gcconnex.gc.ca/file/view/61354081/gc-earb-2020-03-02-03-tbs-enterprise-data-standards-pdf?language=en A Framework for Government-Wide Data Governance & Stewardship, 2020-03-02]
 +
* [https://gcconnex.gc.ca/file/view/50751211/gc-earb-2019-07-04-05-enterprise-data-update-to-the-enterprise-architecture-review-board-gc-earb-2019-07-04-05-enterprise-data-update-to-the-enterprise-architecture-review-board-pdf?language=en Enterprise Data: Update to the Enterprise Architecture Review Board, 2019-07-04]
 +
* [https://gcconnex.gc.ca/file/view/39110650/gc-earb-2018-05-31-02-gc-data-strategy-pdf?language=en GC Data Strategy, 2018-05-31]
 +
* [https://gcconnex.gc.ca/file/view/39019380/gc-earb-2018-05-31-03-gc-data-architecture-pdf?language=en Enterprise Data Management and Architecture, 2018-05-31]
 +
* [https://gcconnex.gc.ca/file/view/36637344/gc-earb-2018-03-22-10-white-paper-pdf?language=en Data Sovereignty & Public Cloud, 2018-03-22]
  
[https://gcconnex.gc.ca/file/view/65557445/gc-earb-2020-06-18-02-pspc-isst-follow-up-to-june-18-2020-gc-earb-pdf?language=en Public Services and Procurement Canada (PSPC) Industrial Security Systems Transformation (ISST) Project GC EARB – 2020-06-18]
 
  
[https://gcconnex.gc.ca/file/view/65166466/gc-earb-2020-06-04-03-cse-hr-and-pay-for-heightened-security-departments-pdf?language=en Communications Security Establishment – NextGen HR and Pay for High Security Organizations - 2020--06-04]
+
=== Architecture d’Application ===
  
Digital Comptrollership Program (formerly Financial Management Transformation)
+
ATIP:
* [https://gcconnex.gc.ca/file/view/62708927/gc-earb-2020-04-09-02-tbs-fmt-presentation-pptx?language=en FMT Coordinated Model and GC Digital Core, 2020-04-09]
+
* [https://gcconnex.gc.ca/file/view/46116279/gc-earb-2019-02-07-02a-access-to-information-and-privacy-online-portal-pdf?language=en ATIP Online Request Service (AORS), 2019-02-07]
* [[gccollab:file/group/4981487/all|GC Entity License for Business Intelligence, Enterprise Information Intelligence Software Solution (EIISS)]]
 
*[https://gcconnex.gc.ca/file/view/62634388/gc-earb-2020-04-09-03-pspc-sap-moving-forward-pptx?language=en PSPC SAP Moving Forward (to SAP S/4HANA) Project, 2020-04-09]
 
*[https://gcconnex.gc.ca/file/view/31596019/gc-earb-2017-10-12-04-financial-management-transformation-pptx?language=en Financial Management Transformation (Endorsement of SAP software for OCG)]
 
*[https://gcconnex.gc.ca/file/view/41545659/gc-earb-2018-01-12-04-aafc-sap-hana-licenses?language=en SAP Hana licenses (initially for AAFC)]
 
*[https://gcconnex.gc.ca/file/view/41546452/gc-earb-2018-01-24-05-cbsa-sap-hana-licenses?language=en CBSA SAP HANA]
 
*[https://www.gcpedia.gc.ca/gcwiki/images/6/6a/GC_EARB_2017-11-09_Record_of_Discussion.pdf Grants and Contributions, 2017-11-09]
 
[https://gcconnex.gc.ca/file/view/62317661/gc-earb-2020-03-26-03-nrcan-canadian-geospatial-platform-pdf?language=en NRCan – Canadian Geospatial Platform (Federal Geospatial Platform), 2020-03-26]
 
  
[https://gcconnex.gc.ca/file/view/61354090/gc-earb-2020-03-02-06-ssc-enterprise-itsm-tool-pdf?language=en SSC IT Service Management Tool Project (Service Management Transformation Program), 2020-03-02]
+
Gestion d’actifs
 +
* [https://gcconnex.gc.ca/file/view/41654269/gc-earb-2018-08-30-03-asset-discovery-inventory-management-pdf-gc-earb-2018-08-30-03-a-asset-discovery-inventory-management-pdf?language=en Asset Discovery & Inventory Management. 2019-08-30]
  
[https://gcconnex.gc.ca/file/view/59227335/gc-earb-2020-01-17-03-stats-canada-drupal-reference-cloud-architecture-pptx?language=en Statistics Canada cloud architecture for Drupal, GC reference architecture for the GC, 2020-01-17]
+
Gestion de cas:
 +
* [https://gcconnex.gc.ca/file/view/52271937/ceai-gc-2019-08-22-02-gccas-ceai-gc-2019-08-22-02-gccas-pdf?language=en GCcase Cloud Enterprise platform for Case Management, 2019-08-22]
 +
* [https://gcconnex.gc.ca/file/view/39898395/gc-earb-2018-06-28-06-a-gccase-pdf?language=en GCcase Service catalogue,2018-06-28]
 +
* [https://gcconnex.gc.ca/file/view/36167160/gc-earb-2018-03-08-02-scms-pdf?language=en Shared Case Management Solution (SCMS), 2018-03-08]
  
[https://gcconnex.gc.ca/file/view/55246378/gc-earb-2019-11-14-06-nserc-sshrc-cihr-tri-agency-grants-management-solution-initiative-pdf?language=en NSERC/SSHRC/CIHR Tri-Agency Grants Management Solution, 2019-11-14]
+
Centre de contact:
 +
* [https://gcconnex.gc.ca/file/view/78130795/e-binder-gc-earb-2021-04-08-pdf?language=en SSC Contact Center Modernization Update, 2021-04-08]
  
[https://gcconnex.gc.ca/file/view/53665633/gc-earb-2019-10-03-02-open-source-standards-and-whitepaper-gc-earb-2019-10-03-02-open-source-standards-and-whitepaper-pdf?language=en Open Source Standards and Whitepaper, 2019-10-03]
+
Finance:
 +
* [https://gcconnex.gc.ca/file/view/73846560/e-binder-gc-earb-2021-01-14-pdf?language=en TBS – TeamMate+ Enterprise Initiative, 2021-01-14]
 +
* [https://gcconnex.gc.ca/file/view/62708927/gc-earb-2020-04-09-02-tbs-fmt-presentation-pptx?language=en FMT Coordinated Model and GC Digital Core, 2020-04-09]
  
GCcase
+
* [https://gcconnex.gc.ca/file/view/62634388/gc-earb-2020-04-09-03-pspc-sap-moving-forward-pptx?language=en PSPC SAP Moving Forward (to SAP S/4HANA) Project, 2020-04-09]
* [https://gcconnex.gc.ca/file/view/52272014/gc-earb-2019-08-22-02-gc-case-gc-earb-2019-08-22-02-gc-case-pdf?language=en GCcase Cloud Enterprise platform for Case Management, 2019-08-22]
+
* [https://gcconnex.gc.ca/file/view/31596019/gc-earb-2017-10-12-04-financial-management-transformation-pptx?language=en Financial Management Transformation (Endorsement of SAP software for OCG)]
 +
* [https://gcconnex.gc.ca/file/view/41545659/gc-earb-2018-01-12-04-aafc-sap-hana-licenses?language=en SAP Hana licenses (initially for AAFC)]
 +
* [https://gcconnex.gc.ca/file/view/41546452/gc-earb-2018-01-24-05-cbsa-sap-hana-licenses?language=en CBSA SAP HANA]
 +
* [https://gcconnex.gc.ca/file/view/47455640/gc-earb-2019-03-21-02-gartner-assessment-of-cra-cbsa-sap-strategy-finance-and-hcm-benchmarks-to-support-cas-path-forward-pdf?language=en Gartner Assessment of CRA/CBSA SAP Strategy, 2019-03-21]
  
* [https://gcconnex.gc.ca/file/view/39898395/gc-earb-2018-06-28-06-a-gccase-pdf?language=en GCcase Service catalogue,2018-06-28]
+
Subventions et contributions:
* [https://gcconnex.gc.ca/file/view/36167160/gc-earb-2018-03-08-02-scms-pdf?language=en Shared Case Management Solution (SCMS), 2018-03-08]
+
* [https://www.gcpedia.gc.ca/gcwiki/images/6/6a/GC_EARB_2017-11-09_Record_of_Discussion.pdf Grants and Contributions, 2017-11-09]
[https://gcconnex.gc.ca/file/view/50359599/gc-earb-2019-06-19-02-canada-ca-search-engine-pdf?language=en Canada.ca Search Engine, 2019-06-19]
+
* [https://gcconnex.gc.ca/file/view/55246378/gc-earb-2019-11-14-06-nserc-sshrc-cihr-tri-agency-grants-management-solution-initiative-pdf?language=en NSERC/SSHRC/CIHR – Tri-Agency Grants Management Solution, 2019-11-14]
 +
* ISED Canadian Digital Adoption Program, 2021-07-29
 +
* NRCAN - Greener Homes Program, 2021-05-06
 +
* NRCAN - 2 Billion Trees Portal, 2021-10-07
 +
* AAFC - GC Digital Platform, 2019-03-07
  
GC Mainframe Strategy, 2019-06-19
+
Géospatial:
* [https://gcconnex.gc.ca/file/view/50359589/gc-earb-2019-06-19-04-gc-mainframe-strategy-pdf?language=en GC Mainframe Strategy report]  
+
* [https://gcconnex.gc.ca/file/view/62317661/gc-earb-2020-03-26-03-nrcan-canadian-geospatial-platform-pdf?language=en NRCan – Canadian Geospatial Platform (Federal Geospatial Platform), 2020-03-26]
 +
* [https://gcconnex.gc.ca/file/view/69066613/impact-assessment-and-cumulative-effects-related-systems?language=en Multi Department Impact Assessment and Cumulative Effects Related Systems]
  
* [https://gcconnex.gc.ca/file/view/50359588/gc-earb-2019-06-19-04a-gc-mainframe-strategy-pdf?language=en GC Mainframe Strategy presentation]
+
Ressources humaines:
[https://gcconnex.gc.ca/file/view/48741437/gc-earb-2019-05-02-10a-pspc-eprocurement-solution-pdf?language=en eProcurement Solution, 2019-05-02]
+
* [https://gcconnex.gc.ca/file/view/73156556/e-binder-gc-earb-2020-12-17-pdf?language=en CSE – Next Gen HR and Pay for Heightened Security Departments - Follow up, 2020-12-17]
 +
* [https://gcconnex.gc.ca/file/view/65166466/gc-earb-2020-06-04-03-cse-hr-and-pay-for-heightened-security-departments-pdf?language=en CSE – NextGen HR and Pay for High Security Organizations - 2020-06-04]
 +
* [https://gcconnex.gc.ca/file/view/69309200/e-binder-gc-earb-2020-09-24-pdf?language=en PSPC – Next Generation Travel Project, 2020-09-24]
  
[https://gcconnex.gc.ca/file/view/47455640/gc-earb-2019-03-21-02-gartner-assessment-of-cra-cbsa-sap-strategy-finance-and-hcm-benchmarks-to-support-cas-path-forward-pdf?language=en Gartner Assessment of CRA/CBSA SAP Strategy, 2019-03-21]
+
Interopérabilité:
 +
* [https://gcconnex.gc.ca/file/view/69847359/e-binder-gc-earb-2020-10-08-gc-connex-pdf?language=en TBS – OneGC Platform, 2020-10-08]
  
[https://gcconnex.gc.ca/file/view/46116279/gc-earb-2019-02-07-02a-access-to-information-and-privacy-online-portal-pdf?language=en ATIP Online Request Service (AORS), 2019-02-07]
+
* [https://www.canada.ca/en/government/system/digital-government/digital-government-innovations/enabling-interoperability.html Enabling interoperability]
  
[https://gcconnex.gc.ca/file/view/43500042/gc-earb-2018-11-01-04-updated-vidcruiter-pdf?language=en VidCruiter SaaS, 2018-11-18]
+
* [https://gcconnex.gc.ca/file/group/29755185/all#77431818 TBS – Application Programme Interface (API)-First Patterns for Platform as a Service (PaaS), 2021-03-25]
 +
* [https://gcconnex.gc.ca/file/view/47989749/gc-earb-2019-04-04-05-api-store-gc-earb-2019-04-04-05-api-store-pdf?language=en API Store, 2019-04-04]
 +
* [https://gcconnex.gc.ca/file/view/36256056/gc-earb-2018-03-08-03-x-roads-update?language=en GC Interoperability: X-Roads Update and Digital Exchange, 2018-03-08]
 +
* [https://gcconnex.gc.ca/file/view/41544875/gc-earb-2017-11-30-04-gc-interoperability-platform-api-strategy?language=en GC API for Interoperability]
 +
* [https://www.canada.ca/en/government/system/digital-government/modern-emerging-technologies/government-canada-standards-apis.html Government of Canada Standards on APIs]
  
[https://gcconnex.gc.ca/file/view/41985262/gc-earb-2018-09-13-03-open-first-whitepaper-pdf?language=en Open First Whitepaper, 2018-09-13]
+
Emplois / Gestion des talents:
 +
* [https://gcconnex.gc.ca/file/view/79247716/e-binder-gc-earb-2021-04-22-pdf?language=en PSC – GC Jobs Transformation (GCJT), 2021-04-22]
 +
* [https://gcconnex.gc.ca/file/view/43500042/gc-earb-2018-11-01-04-updated-vidcruiter-pdf?language=en VidCruiter SaaS, 2018-11-18]
 +
* [https://gcconnex.gc.ca/file/view/40247202/gc-earb-2018-07-12-06-c-talent-cloud-earb-pdf?language=en Talent Cloud, 2018-07-12]
  
[https://gcconnex.gc.ca/file/view/41654269/gc-earb-2018-08-30-03-asset-discovery-inventory-management-pdf-gc-earb-2018-08-30-03-a-asset-discovery-inventory-management-pdf?language=en Asset Discovery & Inventory Management. 2019-08-30]
+
Apprentissage / Formation:
 +
* [https://gcconnex.gc.ca/file/view/73846560/e-binder-gc-earb-2021-01-14-pdf?language=en CSPS – Next Generation Digital Learning Environment - Follow up, 2021-01-14]
 +
* [https://gcconnex.gc.ca/file/view/66311608/gc-earb-2020-07-02-02-csps-ngdle-pdf?language=en CSPS – Next Generation Digital Learning Environment, 2020-07-02]
  
[https://gcconnex.gc.ca/file/view/40247202/gc-earb-2018-07-12-06-c-talent-cloud-earb-pdf?language=en Talent Cloud, 201-07-12]
+
Gestion de projets et de portefeuilles:
 +
* [https://gcconnex.gc.ca/file/view/39019382/gc-earb-2018-05-31-04-a-gc-ppm-clarity-pdf?language=en Project and Portfolio Management (GC PPM), 2018-05-31]
  
[https://gcconnex.gc.ca/file/view/39019386/gc-earb-2018-05-31-06-a-gc-sharepoint-pdf?language=en Enterprise Managed SharePoint service, 2018-05-31]
+
Approvisionnement:
 +
* [https://gcconnex.gc.ca/file/view/48741437/gc-earb-2019-05-02-10a-pspc-eprocurement-solution-pdf?language=en eProcurement Solution, 2019-05-02]
  
[https://gcconnex.gc.ca/file/view/39019382/gc-earb-2018-05-31-04-a-gc-ppm-clarity-pdf?language=en Project and Portfolio Management (GC PPM), 2018-05-31]
+
Habilitation de sécurité:
== Technology Architecture ==
+
* [https://gcconnex.gc.ca/file/view/65557445/gc-earb-2020-06-18-02-pspc-isst-follow-up-to-june-18-2020-gc-earb-pdf?language=en Public Services and Procurement Canada (PSPC) Industrial Security Systems Transformation (ISST) Project GC EARB – 2020-06-18]
[https://gcconnex.gc.ca/file/view/65557446/gc-earb-2020-06-18-03-summary-of-split-tunneling-requests-pdf?language=en TBS Process and status of Split Tunneling requests, 2020-06-18]
 
  
[https://gcconnex.gc.ca/file/view/62328195/gc-earb-2020-03-26-04-ssc-dcc-network-and-security-design-pdf?language=en Digital Communications and Collaboration (DCC): Network and Security Design Principles, 2020-03-26]
+
Gestion des services:
 +
* [https://gcconnex.gc.ca/file/view/61354090/gc-earb-2020-03-02-06-ssc-enterprise-itsm-tool-pdf?language=en SSC IT Service Management Tool Project (Service Management Transformation Program), 2020-03-02]
  
[https://gcconnex.gc.ca/file/view/59833196/gc-earb-2020-01-31-02-tbs-ssc-readiness-and-prioritization-for-cxp-connectivity-pdf?language=en Cloud eXchange Point (CXP) readiness process, 2020-01-31]
+
Rechercher:
 +
* [https://gcconnex.gc.ca/file/view/50359599/gc-earb-2019-06-19-02-canada-ca-search-engine-pdf?language=en Canada.ca Search Engine, 2019-06-19]
  
[https://gcconnex.gc.ca/file/view/58109995/gc-earb-2019-12-19-02-gc-cloud-enablement-cloud-connection-patterns-pptx?language=en GC Cloud Enablement: Cloud Connection Patterns, 2020-12-19]
+
Politique/Norme/Cadre/Stratégies/Outils:
 +
* [https://gcconnex.gc.ca/file/view/78130795/e-binder-gc-earb-2021-04-08-pdf?language=en SSC/TBS – Government of Canada Mainframe Landscape & Strategy Update, 2021-04-08]
 +
* [https://gcconnex.gc.ca/file/view/50359589/gc-earb-2019-06-19-04-gc-mainframe-strategy-pdf?language=en GC Mainframe Strategy report, 2019-06-19]
 +
* [https://gcconnex.gc.ca/file/view/50359588/gc-earb-2019-06-19-04a-gc-mainframe-strategy-pdf?language=en GC Mainframe Strategy presentation]
 +
* Open Source Standards and Whitepaper, 2019-10-03
 +
* [https://gcconnex.gc.ca/file/view/41985262/gc-earb-2018-09-13-03-open-first-whitepaper-pdf?language=en Open First Whitepaper, 2018-09-13]
  
[https://gcconnex.gc.ca/file/view/56894279/gc-earb-2019-12-05-06-ssc-secure-close-enablement-pdf?language=en SCED and A unified, consolidated, and regionalized hub strategy for interconnectivity to and from the GC infrastructure, 2019-12-05]
 
  
[https://gcconnex.gc.ca/file/view/55246371/gc-earb-2019-11-14-04-digital-communication-and-collaborations-pdf?language=en Digital Communications and Collaboration (DCC), 2019-11-14]
+
=== Architecture de la Technologie ===
  
[https://gcconnex.gc.ca/file/view/50167121/gc-earb-2019-06-13-03-enterprise-mobile-device-management-emdm-evolution-gc-earb-2019-06-13-03-enterprise-mobile-device-management-emdm-evolution-pdf?language=en Enterprise Mobile Device Management, 2019-06-13]
+
Accès:
 +
* [https://gcconnex.gc.ca/file/view/79247716/e-binder-gc-earb-2021-04-22-pdf?language=en SSC - Network Device Authentication (NDA) Project, SSC - Endpoint Vulnerability Awareness and Security (EVAS), SSC – Security Information and Event Management (SIEM), SSC - Secure Remote Access Migration (SRAM), 2021-04-22]
  
Cloud
+
Infonuagique:
 +
* [https://gcconnex.gc.ca/file/view/59227335/gc-earb-2020-01-17-03-stats-canada-drupal-reference-cloud-architecture-pptx?language=en Statistics Canada cloud architecture for Drupal, GC reference architecture for the GC, 2020-01-17]
 +
* [https://gcconnex.gc.ca/file/view/59833196/gc-earb-2020-01-31-02-tbs-ssc-readiness-and-prioritization-for-cxp-connectivity-pdf?language=en Cloud eXchange Point (CXP) readiness process, 2020-01-31]
 +
* [https://gcconnex.gc.ca/file/view/56894279/gc-earb-2019-12-05-06-ssc-secure-close-enablement-pdf?language=en SCED and A unified, consolidated, and regionalized hub strategy for interconnectivity to and from the GC infrastructure, 2019-12-05]
 +
* [https://gcconnex.gc.ca/file/view/67560193/gc-earb-2020-07-30-02-ssc-casb-pilot-architecture-pdf?language=en SSC Cloud Access Security Broker (CASB) service, 2020-07-30]
 
* [https://cloud-broker.canada.ca/s/?language=en_CA Government of Canada Cloud Brokering Services]
 
* [https://cloud-broker.canada.ca/s/?language=en_CA Government of Canada Cloud Brokering Services]
 
* [https://gcconnex.gc.ca/file/view/45648501/gc-earb-2019-01-24-03-overall-cloud-program-pdf?language=en Overall Cloud Program, 2019-01-24]
 
* [https://gcconnex.gc.ca/file/view/45648501/gc-earb-2019-01-24-03-overall-cloud-program-pdf?language=en Overall Cloud Program, 2019-01-24]
*[[:en:GC_Cloud_Infocentre|Cloud Infocentre, Everything you need to know for Cloud & DevOps]]
+
* [[GC_Cloud_Infocentre|Le centre d'information de l'infonuagique, pour tous que vous voulez savoir de l'infonuagique et l'opérations de développement]]
[https://gcconnex.gc.ca/file/view/67560193/gc-earb-2020-07-30-02-ssc-casb-pilot-architecture-pdf?language=en SSC Cloud Access Security Broker (CASB) service, 2020-07-30]
+
* [https://gcconnex.gc.ca/file/view/58109995/gc-earb-2019-12-19-02-gc-cloud-enablement-cloud-connection-patterns-pptx?language=en GC Cloud Enablement: Cloud Connection Patterns, 2019-12-19]
 
 
== Security Architecture and Privacy ==
 
[https://gcconnex.gc.ca/file/view/59833198/gc-earb-2020-01-31-03-tbs-cccs-enhancing-email-security-with-dmarc-pdf?language=en Enhancing email security with Domain-based Message Authentication, Reporting & Conformance (DMARC)., 2020-01-31]
 
  
[https://gcconnex.gc.ca/file/view/53045700/gc-earb-2019-09-19-05-digital-credential-and-access-management-gc-earb-2019-09-19-05-digital-credential-and-access-management-pdf?language=en Digital Credential and Access Management, 2019-09-19]
+
Appareil:
 +
* [https://gcconnex.gc.ca/file/view/73156556/e-binder-gc-earb-2020-12-17-pdf?language=en SSC – Government of Canada Smart Phone for Classified (SPfC) Project, 2020-12-17]
 +
* [https://gcconnex.gc.ca/file/view/50167121/gc-earb-2019-06-13-03-enterprise-mobile-device-management-emdm-evolution-gc-earb-2019-06-13-03-enterprise-mobile-device-management-emdm-evolution-pdf?language=en Enterprise Mobile Device Management, 2019-06-13]
 +
* [https://gcconnex.gc.ca/file/view/62328195/gc-earb-2020-03-26-04-ssc-dcc-network-and-security-design-pdf?language=en Digital Communications and Collaboration (DCC): Network and Security Design Principles, 2020-03-26]
 +
* [https://gcconnex.gc.ca/file/view/55246371/gc-earb-2019-11-14-04-digital-communication-and-collaborations-pdf?language=en Digital Communications and Collaboration (DCC), 2019-11-14]
  
[https://gcconnex.gc.ca/file/view/55093711/gc-earb-2019-09-19-02-enabling-secure-access-to-protected-b-cloud-services-pdf?language=en Enabling Secure Access to Protected B Cloud Services, 2019-09-19]
+
Infrastructure:
 +
* [https://gcconnex.gc.ca/file/view/73156556/e-binder-gc-earb-2020-12-17-pdf?language=en SSC – Government of Canada Secret Infrastructure (GCSI) Expansion Project, 2020-12-17]
  
[https://gcconnex.gc.ca/file/view/50751216/gc-earb-2019-07-04-04-cyber-security-digital-identity-reference-architecture-gc-earb-2019-07-04-04-cyber-security-digital-identity-reference-architecture-pdf?language=en Cyber Security Digital Identity Reference Architecture, 2019-07-04]
+
Tunnel de Split:
 +
* [https://gcconnex.gc.ca/file/view/65557446/gc-earb-2020-06-18-03-summary-of-split-tunneling-requests-pdf?language=en TBS – Process and status of Split Tunneling requests, 2020-06-18]
  
[https://gcconnex.gc.ca/file/view/48741427/gc-earb-2019-05-02-06-pan-canadian-trust-framework-update-pdf?language=en Pan-Canadian Trust Framework, 2019-05-02]
+
Politique/Norme/Cadre/Stratégies/Outils:
 +
* [https://gcconnex.gc.ca/file/group/29755185/all#75734784 SSC – Network Modernization Strategy, 2021-02-25]
  
[https://gcconnex.gc.ca/file/view/48741435/gc-earb-2019-05-02-09-sign-in-canada-way-forward-pdf?language=en Sign IN Canada Way Forward, 2019-05-02]
 
  
[https://gcconnex.gc.ca/file/view/48741434/gc-earb-2019-05-02-08-gc-earb-verified-me-poc-overview-pdf?language=en Verified.Me POC, 2019-05-02]
+
=== Architecture de Sécurité et Confidentialité ===
  
[https://gcconnex.gc.ca/file/view/48741438/gc-earb-2019-05-02-07-myalberta-digital-identity-madi-pilot-pdf?language=en MyAlberta Digital Identity, MADI-2019-05-02]
+
Gestion des identités et des accès:
 +
* [https://gcconnex.gc.ca/file/view/50751216/gc-earb-2019-07-04-04-cyber-security-digital-identity-reference-architecture-gc-earb-2019-07-04-04-cyber-security-digital-identity-reference-architecture-pdf?language=en Cyber Security Digital Identity Reference Architecture, 2019-07-04]
 +
* [https://gcconnex.gc.ca/file/download/75092467 SSC - ICAS 2Key Implementation, 2020-02-11]
 +
* [https://gcconnex.gc.ca/file/view/74382563/e-binder-gc-earb-2021-01-28-pdf?language=en TC/TBS – e-Signature Service Standing Offer Procurement, 2021-01-28]
 +
* [https://gcconnex.gc.ca/file/view/53045700/gc-earb-2019-09-19-05-digital-credential-and-access-management-gc-earb-2019-09-19-05-digital-credential-and-access-management-pdf?language=en Digital Credential and Access Management, 2019-09-19]
 +
* [https://gcconnex.gc.ca/file/view/55093711/gc-earb-2019-09-19-02-enabling-secure-access-to-protected-b-cloud-services-pdf?language=en Enabling Secure Access to Protected B Cloud Services, 2019-09-19]
 +
* [https://gcconnex.gc.ca/file/view/48741435/gc-earb-2019-05-02-09-sign-in-canada-way-forward-pdf?language=en Sign IN Canada Way Forward, 2019-05-02]
 +
* [https://gcconnex.gc.ca/file/view/48741434/gc-earb-2019-05-02-08-gc-earb-verified-me-poc-overview-pdf?language=en Verified.Me POC, 2019-05-02]
 +
* [https://gcconnex.gc.ca/file/view/48741438/gc-earb-2019-05-02-07-myalberta-digital-identity-madi-pilot-pdf?language=en MyAlberta Digital Identity, MADI-2019-05-02]
 +
* [https://gcconnex.gc.ca/file/view/45223921/gc-earb-2019-01-10-03-update-of-the-gc-digital-identity-strategy-pdf?language=en Update of the GC Digital Identity Strategy, 2019-01-10]
  
[https://gcconnex.gc.ca/file/view/45223921/gc-earb-2019-01-10-03-update-of-the-gc-digital-identity-strategy-pdf?language=en Update of the GC Digital Identity Strategy, 2019-01-10]
+
Sécurité électronique:
 +
* [https://gcconnex.gc.ca/file/view/71576468/ebinder-gc-earb-2020-11-19-pdf?language=en PSPC – Electronic Security System, 2020-11-19]
  
[https://gcconnex.gc.ca/file/view/36167163/gc-earb-2018-03-08-04-https-everywhere-pdf?language=en HTTPS Everywhere” Standard, 2018-03-08]
+
Sécurité des e-mails:
 +
* [https://gcconnex.gc.ca/file/view/59833198/gc-earb-2020-01-31-03-tbs-cccs-enhancing-email-security-with-dmarc-pdf?language=en Enhancing email security with Domain-based Message Authentication, Reporting & Conformance (DMARC)., 2020-01-31]
  
== Last update on 2020-08-04 ==
+
Politique/Norme/Cadre/Stratégies/Outils:
{| class="wikitable sortable"
+
* [https://gcconnex.gc.ca/file/view/48741427/gc-earb-2019-05-02-06-pan-canadian-trust-framework-update-pdf?language=en Pan-Canadian Trust Framework, 2019-05-02]
|+Updates completed from the following GC EARB meetings
+
* [https://gcconnex.gc.ca/file/view/36167163/gc-earb-2018-03-08-04-https-everywhere-pdf?language=en HTTPS Everywhere” Standard, 2018-03-08]
!2020
 
!2019
 
!2018
 
|-
 
|2020-01-17
 
|2019-01-10
 
|2018-03-08
 
|-
 
|2020-01-31
 
|2019-01-24
 
|2018-03-22
 
|-
 
|2020-03-02
 
|2019-02-07
 
|2018-04-05
 
|-
 
|2020-03-26
 
|2019-03-07
 
|2018-04-26
 
|-
 
|2020-04-09
 
|2019-03-21
 
|2018-05-10
 
|-
 
|2020-04-23
 
|2019-04-04
 
|2018-05-18
 
|-
 
|2020-05-07
 
|2019-05-02
 
|2018-05-31
 
|-
 
|2020-06-04
 
|2019-06-13
 
|2018-06-14
 
|-
 
|2020-06-18
 
|2019-06-19
 
|2018-06-28
 
|-
 
|2020-07-02
 
|2019-07-04
 
|2018-07-12
 
|-
 
|2020-07-16
 
|2019-07-25
 
|2018-08-30
 
|-
 
|2020-07-30
 
|2019-08-22
 
|2018-09-13
 
|-
 
|
 
|2019-09-19
 
|2018-09-27
 
|-
 
|
 
|2019-10-03
 
|2018-09-27
 
|-
 
|
 
|2019-10-31
 
|2018-10-19
 
|-
 
|
 
|2019-11-14
 
|2018-11-01
 
|-
 
|
 
|2019-12-05
 
|2018-11-15
 
|-
 
|
 
|2019-12-19
 
|2018-11-29
 
|-
 
|
 
|
 
|2018-12-13
 
|}
 
  
{{OCIO_GCEA_Footer}}
+
</multilang>

Latest revision as of 13:58, 21 February 2023


The following content is a synopsis of the December 15, 2020 DM CEPP presentation.[edit | edit source]

What is enterprise?[edit | edit source]

Enterprise is generally defined as “an organization” or “organizational unit”

In the GC, ‘enterprise’ refers to a whole-of-government holistic approach.

An enterprise approach can be applied various facets, like governance, solutions, standards and culture.

Enterprise solutions definition[edit | edit source]

Enterprise solutions are internal and external Government of Canada assets that can be re-used in and across multiple parts of the organization.

Why focus on enterprise solutions?[edit | edit source]

To “operate as one” and advance the CEPP mandate we propose to focus on enterprise solutions defined by to business capabilities.

Role of business capabilities[edit | edit source]

Business capabilities are an expression of what a business does and can do.

It is proposed that enterprise solutions are defined as business capabilities

How to get your solution declared as Enterprise Solution[edit | edit source]

It is similar to the regular GC EARB deck template with additional pages added to provide supporting rationale of why your solution needs to be declared as an Enterprise Solution and that you have fulfilled all the necessary requirements to support an enterprise solution.

  • When ready, then look at forward agenda and send the deck along with a request to EA team to schedule a date for GC EARB
  • GC Enterprise Architecture Team will contact you to review and conduct initial assessment with the extended EA team.


Once GC EARB approve it as an Enterprise Solution, then department needs to ready itself to provide service to other departments, which may include:

  • create a MOU / agreement with the subscribing department for funding model and service model


What is needed for Enterprise Solutions to work in the GC?[edit | edit source]

The Enterprise Solutions framework has 3 facets.

Framework image.jpg
Three facets
Governance Culture Solutions
  • What are the roles and responsibilities
    and who decides who fills them?
  • What is the financial and funding
    model for an enterprise solution?
  • Which business capabilities should be
    addressed first?
  • How will user expectations be addressed?
  • What is the path to enterprise-wide adoption?
  • Is everyone ready to buy-in to enterprise solutions?
  • How do we ensure participation?
  • How will open and transparent input be gathered?
  • What are the mind-set and skills
    needed to foster an enterprise solution culture?
  • Which business problem are we solving?
  • Who can access the Enterprise Solution?
  • What data and technology standards are required?
  • Is the implementation secure enough?
  • Will it always be reliably online?

The following content is research conducted by the EA team after December 15, 2020 DM CEPP presentation.[edit | edit source]

Enterprise Solutions Framework Assessment Key Findings[edit | edit source]

Key Findings
Governance Culture Solutions

OK - Pilots have been able to describe their solutions using the BCM, identify the business problem, and value proposition to address user needs

Issue - Enterprise solution opportunities lack a defined path to advance and as a result tend to fizzle out

Issue - Operational enterprise solutions governance and support is at a low maturity level

Issue - Departments are not mandated and lack incentives to provide services to other departments, need a dedicated organization for enterprise solutions.

Issue - Cost recovery and appropriation models are adequate for operational costs, but up-front funding is required for initial development and evolution of enterprise solutions.

OK - Departments are ready to buy into Enterprise solutions once they exist, but lack of available ready to use solutions result in departments developing their own.

Issue - Need dedicated teams of “enterprise” business owners and service providers to develop, operate and evolve enterprise solutions, do we need a Shared Services organization to act as the service provider? Do expand SSC mandate to include applications?

Issue - Mandate use and appropriate departmental funds. Define a clear role and responsibility for users to determine needs and for the Business Owners and Service Provider to be accountable.

OK - Identifying and developing enterprise solutions is not a problem, focus needs to be on governance and culture

OK - Pilots have been able to define the business problem and processes like the concept case and GCEARB are existing tools that can be used

OK - Cloud base solutions from public cloud service providers are enabling business owners to envision enterprise solutions but they need technical partnerships from dedicated solution providers to provision IT

Proposed Roles and Responsibilities for Enterprise solutions[edit | edit source]

Roles and Responsibilities
Stakeholders, defines ”who”

Stakeholders in the form of a ‘product board’ determine and validate user needs, prioritize the delivery roadmap and manage the related expenditures.

  • business/program representatives from across departments
  • sponsors enterprise solution
  • identify users
  • determine user needs
  • consumes
  • contributes funds
Business Owner, defines ”what”

The Business Owner has overall accountability for delivering on the business outcomes and achieving the benefits that a solution is meant to enable or facilitate.

  • Defines the required capabilities and intended business outcomes and benefits
  • Serves as sponsor and is accountable for the achievement of the business outcomes and benefits following implementation
  • Establishes and maintains governance
  • Secures funding and resources and provides oversight
  • Consults with and engages stakeholders and other implicated parties to ensure alignment towards delivery
  • Reviews and signs-off on key strategic risks
  • Authorizes the IT service
  • Oversees data stewardship practices at the production solution-level
  • Creates roadmap for service or product improvements
Service Provider, defines ”how”

The Service Provider operates and manages IT solutions and/or services and provides them to end users.

  • Responsible on behalf of an organization for requirements definitions, service delivery, security and reliability
  • Implement the requirements
  • Signs off on platform scope
  • Collect data to measure service levels and key performance indicators
  • Ensure compliance with standards
  • Monitor, test and adjust as required
  • Support innovative products and services
  • Conduct security assessments

Proposed Governance for Enterprise solutions[edit | edit source]

DM CEPP[edit | edit source]

•       Enterprise Business Direction

Product management board per solution[edit | edit source]

•       Cross departmental stakeholder representation

GC EARB[edit | edit source]

•       Alignment with Enterprise Architecture Framework

Draft DM CEPP presentation still to be presented[edit | edit source]

The following initiatives endorsed by GC EARB have characteristics of Enterprise Solutions[edit | edit source]

This registry of GC Enterprise Solutions are classified in the layers of the EA framework

Business Architecture[edit | edit source]

Business Intelligence:


Policy/Standard/Framework/Tools:


Information Architecture[edit | edit source]

Collaboration Platform:

Data Analytics:

Information Management:

Policy/Standard/Framework/Strategies/Tools:


Application Architecture[edit | edit source]

ATIP:

Asset Management

Case Management:

Contact Centre:

Finance:

Grants & Contributions:

Geospatial:

Human Resources:

Interoperability:

Jobs / Talent Management:

Learning / Training:

Project & Portfolio Management:

Procurement:

Security Clearance:

Service Management:

Search:

Policy/Standard/Framework/Strategies/Tools:


Technology Architecture[edit | edit source]

Access:

Cloud:

Device:

Infrastructure:

Split Tunnel:

Policy/Standard/Framework/Strategies/Tools:


Security Architecture and Privacy[edit | edit source]

Electronic Security:

Email Security:

Identity & Access Management

Policy/Standard/Framework/Strategies/Tools:

Archived Enterprise Solutions material[edit | edit source]

List of Enterprise Solutions from 2017[edit | edit source]

PSPC

  • GCdocs
  • Shared Case Management
  • BuyandSell.ca
  • Termium
  • eProcurement Solution
  • National Service Call Centre
  • WebEx
  • Shared Travel Services
  • Phoenix
  • myGCHR
  • Compensation Web Apps

CSPS

  • Integrated Learning Management System / Gccampus

TBS

PSC

  • Jobs.gc.ca

ESDC

SSC

  • Email
  • GCSRA
  • GCSI
  • GEDS
  • GCKey