Difference between revisions of "GC Remote Working/Home"

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[[FR:GC_Télétravail/Accueil]]
 
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=Welcome to GC Remote Working=
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='''Welcome to GC Remote Working'''=
 
This new forum was created by experts at Shared Services Canada in an effort to help GC workers newly impacted by the COVID-19 pandemic who find themselves working remotely.   
 
This new forum was created by experts at Shared Services Canada in an effort to help GC workers newly impacted by the COVID-19 pandemic who find themselves working remotely.   
  
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== '''Remote Working and Your Smart Phone''' ==  
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== '''A Look Back: A Year of the GC Remote Worker Wiki''' ==
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Since May, 2020 the Shared Services Canada Technology Showcase team has been working in full pivot mode to deliver content relevant to GC technology users. Unable to deliver our planned in-person information sessions, we created the GC Worker Wiki to curate and share information available from across the GC.  Our focus? Remote working. As the GC workforce nationwide adapted quickly to remote working, there was much to learn. 
  
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Workplace technology tools are especially important when remote working and many GC workers rely on their smart phones in new ways. Here is some information about your smart phones to keep in mind. Note: Most GC mobile phones have two distinct spaces; personal and workspace. This post is related to the workspace only.
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A year later, our Remote Working wiki has had more than 5, 434 views. We have created and shared 14 different posts and each post is viewed an average of 120 times.
  
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=== Instant Messaging Security ===
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Our very first post was on audio video conferencing back on May 6<sup>th</sup> – which offered tips to fully leverage audio and video conferencing tools. Essentially, audio and video conferencing was out path to re-creating the in person connections we were used to.  
  
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We use smart phones for work and this use includes applications with instant messaging (IM) functions such as Twitter, Facebook, WhatsApp and Blackberry Enterprise. Instant messaging provides a quick and easy way to communicate with coworkers.  
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Flash forward 14 months and our last post focused on a deeper dive into using Teams and Microsoft 365. In fact, we did three posts on M365 alone!
  
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However, users should know they are vulnerable to different security threats when using them and that IM applications are not entirely safe or private. The Canadian Centre for Cyber Security has a list of guidelines and tips for using these applications. Threat actors can gain access to the information you are transmitting. You should always be cautious of the sensitivity level of the data that you are sending through these applications.  
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Our most viewed post? Information Management last June. We all needed an important reminder about correctly storing and sharing our business information when working remotely.
  
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Some applications advise that they have end-to-end encryption to protect information and messages. End to end encryption is a confidentiality service that encrypts the sender’s data (which means it converts information to hide its contents and prevent unauthorized access) and only allows the receiver to decrypt it. Although this seems like a high level of security when sending and receiving information, you should not rely entirely on end-to-end encryption to protect your data.
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Over the past 14 months we have covered topics from mental health, to team building to highlighting the best of GC social media. We have partnered with Communities of Practice – the M365 CoP and the GC Flex group and worked closely with the Canada School of Public Service. We have shared tips and support mechanisms for learning a second language when working remotely. And we have covered the depth and breadth of SSC’s accessibility support and tools program; which has become even more important while we are away from the office.
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To learn more about these and other instant messaging security guidelines, consult this [https://cyber.gc.ca/en/guidance/instant-messaging-itsap00266 Instant Messaging Alert] from the Canadian Centre for Cyber Security.  
 
  
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=== Microsoft Teams ===
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If you have not yet read through these posts, take a look back and learn something new to help you make the most of remote working.
  
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In the near future, as Departments roll out MS Teams as part of MS365, the tool will be made available on most GC mobile devices as well. This means Teams’ best features will also be available on your mobile device. Watch for the MS Teams app to appear on your GC mobile device and information from your CIO team.
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As the Technology Showcase team moves forward, we will be developing new wiki and other ideas to continue to bring you the best of SSC and GC supports for today’s digital worker, both virtually and eventually, in person. We are currently developing a Virtual InfoSession, product videos, and an interview series.
  
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=== Blackberry Enterprise (BBE) ===
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'''We want to hear from you!''' We are always looking for new topics to cover. Reach out to share your ideas and suggestions by using  [[Mailto:ssc.gcremoteworkinggcrw-gctravailadistancegctd.spc@canada.ca|this email]].
  
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Blackberry Enterprise (BBE) is formerly known as Blackberry Messenger. It is an application available for GC users and is installed on most GC-issued mobile devices. It provides secure mobile, cross-platform, messaging and is also a collaboration tool.
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<small>''July 2021''</small>
  
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To request a BBE account, email email [mailto:ssc.smartphone-telephoneintelligent.spc@canada.ca here]. Your reply with an activation link will arrive within 72 hours. *IMPORTANT* You MUST click on the link in the invitation email from your smartphone to activate your account.
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<br>'''Topics:'''
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There is a BBE quick sheet available to explain more about BBE daily use; including adding how to contacts, starting and saving chats and more: [https://www.gcpedia.gc.ca/gcwiki/images/c/c9/BBM_Enterprise_Quick_Sheet_EN.docx click here]
 
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=== Using Wi-Fi on Smart Phones ===
 
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SSC has worked together across the GC to enable the use of Wi-Fi calling from GC smart phones. Wi-Fi calling allows smartphone users to make and receive calls and to send and receive text messages over a public or private Wi-Fi and network, when cellular service coverage is inadequate.
 
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A Wi-Fi connection to the public internet is automatically used, instead of cellular radio access, to connect the user’s smartphone to the cellular service provider’s network for voice and message routing and completion.  For more information on which smartphones models are eligible for GC Wi-Fi calling, please consult:  [https://www.gcpedia.gc.ca/wiki/Government_Cellular_Services#Wi-Fi_CALLING ]
 
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Smartphone users who wish to use Wi-Fi calling feature, should switch on the Wi-Fi feature. There is no additional fee for Wi-Fi Calling. Voice and text charges are incurred as if a cellular connection was being used. Normally, if Wi-Fi Calling is being used, the smartphone data is carried over the Wi-Fi connection also, so cellular data is not used.
 
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=== Your Phone as a Workstation ===
 
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Working remotely means we are relying on our workplace devices in new ways. GC remote workers do not always need to use their laptop or tablet for their work tasks.
 
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==== Samsung DeX ====
 
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If you have a Samsung device, you can essentially use your phone as a replacement for your laptop. The Samsung DeX allows you to connect your Samsung Galaxy phone to an HDMI screen and use it like you would your regular workplace device. The name “DeX” is a contraction of “desktop eXperience” and users can create a desktop-like experience by connecting a keyboard, mouse, and monitor. 
 
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You can also use your Samsung DeX on a tablet with no external monitor connexion required, use your Galaxy phone as a laptop companion by connecting your Galaxy phone to a PC or Mac computer.
 
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To learn more, read [https://news.samsung.com/ca/at-home-with-galaxy-make-work-from-home-a-breeze this article] from Samsung which details the ways you can work from home with your smartphone.
 
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French: you may be able to find it?
 
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==== iPhone ====
 
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When you need a larger screen for work, GC iPhones users can use a special feature to mirror their iPhone screen onto a monitor, television or tablet. To mirror your iPhone screen, go to Settings > Display & Sounds > Enable Display Mirroring. Then connect your desired device from your phone or tablet.
 
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The iPhone also features AssistiveTouch, which is helpful for accessibility tips for users who have difficulty touching the screen or pressing small buttons. A tap can help with everything from double-tapping, adjusting the volume, taking a screenshot to restarting the phone.
 
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To learn more about this feature: [https://support.apple.com/en-gb/guide/iphone/iph96b21954/ios click here.]
 
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| '''Mental Health''' |||| '''M365''' |||| '''Smartphone''' |||| '''AV Conferencing''' |||| '''Virtual Teams''' |||| '''Information Management''' |||| '''Accessibility'''
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| '''Mental Health''' |||| '''M365''' |||| '''Smartphone''' |||| '''AV Conferencing''' |||| '''Virtual Teams''' |||| '''Information Management'''  
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| [[Image:Mental Health attribution rqr'd1.png|90px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Mental_Health]] || [[Image:Blank.png|30px]] || [[Image:M365_attribution_rqrd1.png|75px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/M365]] || [[Image:Blank.png|30px]] || [[Image:Smartphone1.png|50px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Smartphone]] || [[Image:Blank.png|30px]] || [[Image:AVVC_Icon1.png|100px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Audio_Visual_Teleconference]] || [[Image:Blank.png|30px]] || [[Image:Virtual Teams1.png|90px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/VirtualTeams]] || [[Image:Blank.png|30px]] || [[Image:More_Topics_Coming_Soon.png|70px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Information_Management]]
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|| [[Image:Blank.png|30px]] ||[[File:SSC_Best_Practices_Icon.png|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/SSCBestPractices|75x75px]][[Image:Blank.png|30px]]
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| [[Image:Mental Health attribution rqr'd1.png|90px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Mental_Health]] || [[Image:Blank.png|30px]] || [[Image:M365_attribution_rqrd1.png|75px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/M365]] || [[Image:Blank.png|30px]] || [[Image:Smartphone1.png|50px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Smartphone]] || [[Image:Blank.png|30px]] || [[Image:AVVC_Icon1.png|100px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Audio_Visual_Teleconference]] || [[Image:Blank.png|30px]] || [[Image:Virtual Teams1.png|90px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/VirtualTeams]] || [[Image:Blank.png|30px]] || [[Image:More_Topics_Coming_Soon.png|70px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Information_Management]] || [[Image:Blank.png|30px]] || |[[Image:Accessibility_icon.png|90px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Accessibility]]
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|[[Image:Accessibility_icon.png|90px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Accessibility]]
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Latest revision as of 09:58, 21 July 2021


GC Remote Worker Banner English.png

Welcome to GC Remote Working

This new forum was created by experts at Shared Services Canada in an effort to help GC workers newly impacted by the COVID-19 pandemic who find themselves working remotely.

This is an unprecedented situation; and one which is continually evolving. Remote workers need easy access to the latest information on the available tools and solutions as well as tips, best practices and updates.

Our aim with GC Remote Working is to gather the relevant remote working information in one place. We are only getting started. Our content is based on available information from all corners of the Government of Canada.

We plan to dive into topics such as security, information and document management, making “smart” use of your smart phone, using alternative tools and an introduction to Microsoft Office 365 and Teams.

Bookmark this page and check back often for more content as the situation evolves.

If you have tips and trick you would like to share, please send us an e-mail.

A Look Back: A Year of the GC Remote Worker Wiki

Since May, 2020 the Shared Services Canada Technology Showcase team has been working in full pivot mode to deliver content relevant to GC technology users. Unable to deliver our planned in-person information sessions, we created the GC Worker Wiki to curate and share information available from across the GC.  Our focus? Remote working. As the GC workforce nationwide adapted quickly to remote working, there was much to learn.

A year later, our Remote Working wiki has had more than 5, 434 views. We have created and shared 14 different posts and each post is viewed an average of 120 times.

Our very first post was on audio video conferencing back on May 6th – which offered tips to fully leverage audio and video conferencing tools. Essentially, audio and video conferencing was out path to re-creating the in person connections we were used to.  

Flash forward 14 months and our last post focused on a deeper dive into using Teams and Microsoft 365. In fact, we did three posts on M365 alone!

Our most viewed post? Information Management last June. We all needed an important reminder about correctly storing and sharing our business information when working remotely.

Over the past 14 months we have covered topics from mental health, to team building to highlighting the best of GC social media. We have partnered with Communities of Practice – the M365 CoP and the GC Flex group and worked closely with the Canada School of Public Service. We have shared tips and support mechanisms for learning a second language when working remotely. And we have covered the depth and breadth of SSC’s accessibility support and tools program; which has become even more important while we are away from the office.

If you have not yet read through these posts, take a look back and learn something new to help you make the most of remote working.

As the Technology Showcase team moves forward, we will be developing new wiki and other ideas to continue to bring you the best of SSC and GC supports for today’s digital worker, both virtually and eventually, in person. We are currently developing a Virtual InfoSession, product videos, and an interview series.

We want to hear from you! We are always looking for new topics to cover. Reach out to share your ideas and suggestions by using  [email].

July 2021


Topics:

Mental Health M365 Smartphone AV Conferencing Virtual Teams Information Management
Mental Health attribution rqr'd1.png Blank.png M365 attribution rqrd1.png Blank.png Smartphone1.png Blank.png AVVC Icon1.png Blank.png Virtual Teams1.png Blank.png More Topics Coming Soon.png
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Second Language SSC Best

Practices

Students

Support

GC Tools Social Media Spotlight on

Busrides

SecondLanguageIcon.png Blank.png SSC Best Practices Icon.pngBlank.png Support aux étudiants.png GCtools.jpg Social Media2.png Busridesmono2.png
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Accessibility Remote Office
Accessibility icon.png Remote Office Topic Image.png

Similar Communities and Forums

Profile-FLEXGC.jpg Connect here: Busrides sticker bil23.jpg Connect here:

Community of Practice

We joined in on the May 21st M365 Community of Practice meeting. We invited our friends leading the GC Flex initiative to present on team charters and trusted communications as it relates to remote working. Check out the recording here. Please note that you require a gccollab account for access.

Attributions and Sources

Attributions and Sources



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