Community of Official Languages/Tools/Communications and services

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Communications and services


In this section, you will find tools to help you fulfill your responsibilities under Part IV of the Official Languages Act.

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Active offer reminder
Here’s a great quick reference guide on how to implement the active offer in your designated bilingual offices.

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Bilingual offices and facilities
Running a bilingual office or facility and don't know where to start? This resource will give you the basics.

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If your institution communicates with or provides services to the public, you can use this tool to find information about bilingual federal offices and facilities across the country.

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Description of the Regulations
This resource describes concepts presented in the Regulations to help you gain a better understanding of how to use them.

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Glossary on the COVID-19 pandemic

This glossary contains English and French terms for concepts in the fields of medicine, sociology and politics, among others. It is designed as a tool for translators, writers and editors, and anyone responsible for disseminating information during this pandemic.

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Substantive equality grid
This resource will help you understand the idea of substantive equality and guide you in applying it to your programs and services.