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==The Pay Solutions Branch and Blue Prism's RPA Technology ==
==The Pay Solutions Branch and RPA Technology ==
Currently, the Pay Solutions Branch (PSB) uses Robotic Process Automation (RPA) technology for the Front Office (FO) to process Phoenix pay solutions and business processes by implementing a secure, agile, and smart digital workforce to reinstate trust with government employees and the public.
On November 19th, 2020, the PSB FO successfully deployed 3 RPA pay processes into production to tackle cases and reduce backlog for the Pay Centre. As of March 23rd, 2022, the digital workers have processed over 54,000 pay cases and has saved Compensation Advisors (CAs) over 14,600 total hours.
On November 19th, 2020, the PSB FO successfully deployed 3 pay processes into production for the Pay Centre. As of March 23rd, 2022, the digital workers have processed over 54,000 pay cases and has saved Compensation Advisors (CAs) over 14,600 total hours.
Due to the successes of the first 3 processes, the PSB is planning to release an additional pay process in late April and has many more pay processes in the pipeline. The PSB is constantly working with different departments (i.e., Pay Centre, Human Resources, Unions, etc.) to determine ways to implement Blue Prism RPA solutions and processes that mitigate potential human error, improve process accuracy, help streamline functional operations and ultimately help government employees by reallocating their human effort to other pay critical areas.
Due to the successes of the first 3 processes, the PSB is planning to release an additional pay process in late April and has many more pay processes in the pipeline. The PSB is constantly working with different departments (i.e., Pay Centre, Human Resources, Unions, etc.) to determine ways to implement Blue Prism RPA solutions and processes that mitigate potential human error, improve process accuracy, help streamline functional operations and ultimately help government employees by reallocating their human effort to other pay critical areas.
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=== The Two Main Components of Blue Prism ===
=== RPA Project Delivery Framework ===
== RPA Project Delivery Framework ==
Below is an illustration of the RPA project delivery framework lifecycle – all of the PSB RPA initiatives are to adhere to each of the elements of the Software Development Life Cycle (SDLC) framework model in order to produce quality deliverables and ensure the excellence of delivery.
Below is an illustration of the RPA project delivery framework lifecycle – all of the PSB RPA initiatives are to adhere to each of the elements of the Software Development Life Cycle (SDLC) framework model in order to produce quality deliverables and ensure the excellence of delivery.
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