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June 5, 2024 - Updates, priorities of the week (view source)
Revision as of 14:25, 17 June 2024
, 17 Juneno edit summary
=Notes and action item=
=Notes and action item=
===Updates===
===Updates===
'''New UX Community of practice'''
* First meeting on June 20 at 1pm
* Fostering collaboration
* Advancing UX across government
* Meeting link: https://forms-formulaires.alpha.canada.ca/en/id/clw9ksj1i00qmx883suajuhcq
'''AI Trust study - draft design'''
* In 2022, DTO conducted a trust study on design elements such as FIP and sign-in
* Now, we will look at trust in regards to AI on Canada.ca
* From the 2022 study, we learned that how the flag is depicted is very important
* Now for the AI study, we’re looking at the H1
* We’re studying the importance of location of breadcrumbs for H1
* AI image citations, want to create guidelines for transparency for using AI, example: should user be notified that an image is created by AI
* Government doesn’t always knows how images are created - for instance if we use shutterstock or other image licensing sites
* Testing which images do people trust most on Canada.ca
** Image from live site with no caption
** AI generated with notice
* Text testing which is trusted more:
** Text with no notice
** Notice that AI was reviewed by human
* Testing chatbot, do people trust:
** Chatbot button
** Overlay at bottom of page
* AI applications working on Canada.ca (not from government) such as Google AI overview, Bing copilot AI, knowing which is most trusted helps us move faster if necessary
* Next steps:
** Fine tuning
** Pilot testing/qualitative testing with video comments
** Sending invitation form to Principal Publisher and approvals
** Launch
'''Questions:'''
'''Q:''' People are worried that teams will rely on the chatbots, however if we’re worried about that, it means that we’re not doing their job
Answer:
The chatbots will use Canada.ca citations, so there will be no way around posting good content for web teams.
'''Q:''' What will the labeling guidelines for images be?
'''A:''' This will be more of a role for Treasury Board policy to take care of.
===Roundtable===
===Roundtable===