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| =Notes and action item= | | =Notes and action item= |
| ===Updates=== | | ===Updates=== |
| + | '''New UX Community of practice''' |
| + | |
| + | * First meeting on June 20 at 1pm |
| + | * Fostering collaboration |
| + | * Advancing UX across government |
| + | * Meeting link: https://forms-formulaires.alpha.canada.ca/en/id/clw9ksj1i00qmx883suajuhcq |
| + | |
| + | '''AI Trust study - draft design''' |
| + | |
| + | * In 2022, DTO conducted a trust study on design elements such as FIP and sign-in |
| + | * Now, we will look at trust in regards to AI on Canada.ca |
| + | * From the 2022 study, we learned that how the flag is depicted is very important |
| + | * Now for the AI study, we’re looking at the H1 |
| + | * We’re studying the importance of location of breadcrumbs for H1 |
| + | * AI image citations, want to create guidelines for transparency for using AI, example: should user be notified that an image is created by AI |
| + | * Government doesn’t always knows how images are created - for instance if we use shutterstock or other image licensing sites |
| + | * Testing which images do people trust most on Canada.ca |
| + | ** Image from live site with no caption |
| + | ** AI generated with notice |
| + | * Text testing which is trusted more: |
| + | ** Text with no notice |
| + | ** Notice that AI was reviewed by human |
| + | * Testing chatbot, do people trust: |
| + | ** Chatbot button |
| + | ** Overlay at bottom of page |
| + | * AI applications working on Canada.ca (not from government) such as Google AI overview, Bing copilot AI, knowing which is most trusted helps us move faster if necessary |
| + | * Next steps: |
| + | ** Fine tuning |
| + | ** Pilot testing/qualitative testing with video comments |
| + | ** Sending invitation form to Principal Publisher and approvals |
| + | ** Launch |
| + | |
| + | '''Questions:''' |
| + | |
| + | '''Q:''' People are worried that teams will rely on the chatbots, however if we’re worried about that, it means that we’re not doing their job |
| + | |
| + | Answer: |
| + | |
| + | The chatbots will use Canada.ca citations, so there will be no way around posting good content for web teams. |
| + | |
| + | '''Q:''' What will the labeling guidelines for images be? |
| + | |
| + | '''A:''' This will be more of a role for Treasury Board policy to take care of. |
| | | |
| ===Roundtable=== | | ===Roundtable=== |