CSPS Digital Academy/CSPS Digital Accelerator
Overview | Build your team | Choose your problem | Intake | Accelerator History | Partners | Meet our team |
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WelcomeThe CSPS Digital Accelerator is a transformative learning experience designed for product teams, including their leaders, who want to experiment with more collaborative, open, human-centered and iterative ways of defining problems and developing solutions in a modern government era. It combines hands-on workshops, peer learning, coaching and mentoring in support of teams as they explore real business problems and prototype and test solutions with users.
Goals
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Product Team
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Steering Team
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Corporate Partners
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The right problems for the Accelerator
An actual problem – process, service, issue, or challenge – to be improved | |
Doesn’t have an obvious, simple solution | |
Has room for exploration, space to pivot, and flexible timelines | |
Has a team that will continue to work on a solution once the accelerator ends | |
Is related to the core work of your organization – internal or external | |
Has a business owner open to solution ideas that go beyond the usual | |
Has usable and accessible data to inform exploration and solutions | |
Has the potential to change how people think about and do work | |
Has organizational support and buy-in | |
Has access to users to co-design, explore, and gather insights from | |
Can be explored and shared publicly, with a team who can work in the open | |
Has a manageable scope |
What's not the right problem?
A pre-determined solution | |
A large-scale complex problem with many dependent pieces | |
A pre-existing project with fixed timelines and requirements | |
A team that will not continue working on their solution post-Accelerator | |
No access to users to collaborate with or be informed by | |
Is classified and/or cannot be shared openly with other teams or the broader public service |
Intake Process
Accelerator History
In Spring 2021, CSPS welcomed its first cohort of Accelerator teams for a 13-week, completely virtual hands-on learning experience. Five teams participated, from four departments:
- Canada Revenue Agency
- Department of Fisheries and Oceans
- Department of National Defence
- Canada School of Public Service
In this cohort, teams focused on internal-facing challenges and solutions, including new employee onboarding, simplifying procurement processes, improving internal access to data, supporting employee training and learning, and making operational decisions using data and insights.
As a team, they worked together to pinpoint their users’ needs, improve their digital skills, explore their problems from multiple angles, identify different solution options, develop prototypes and test with users. At the end of the program, the teams pitched their solutions to more than 400 public servants from across the country who participated in Demo Day.
Interested in learning more about the teams’ solutions and experiences? Click on the links below.
Team DND-Army – Canadian Army Digital Transformation
Team CSPS – Procurement Portal
Team DFO – Improving the Onboarding Experience
Partners
Thanks to our current partners for their support. If your team is interested in joining the Accelerator, please reach out to us to discuss. Participation in the Accelerator begins with a partnership. We look forward to working with you!
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Meet the CSPS Digital Accelerator Team
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For general inquires contact the CSPS Digital Accelerator mailbox.