CSPS Digital Academy/CSPS Digital Accelerator
|Overview||Build your team||Choose your problem||Intake||Accelerator History||Partners||Meet our team|
CSPS Digital Accelerator
WelcomeThe CSPS Digital Accelerator is a transformative learning experience that helps teams transition to new digital ways of working. The Accelerator provides an opportunity for established teams and their leaders to experiment with collaborative, open, human-centred and iterative ways of defining problems and prototyping solutions. Through a combination of hands-on workshops, peer learning, coaching and mentoring, participants will apply their new-found skills in design thinking, user research, prototyping, product management, and agile to address a real business problem facing their organization.
The right problems for the Accelerator
|An actual problem – process, service, issue, or challenge – to be improved|
|Doesn’t have an obvious, simple solution|
|Has room for exploration, space to pivot, and flexible timelines|
|Has a team that will continue to work on a solution once the accelerator ends|
|Is related to the core work of your organization – internal or external|
|Has a business owner open to solution ideas that go beyond the usual|
|Has usable and accessible data to inform exploration and solutions|
|Has the potential to change how people think about and do work|
|Has organizational support and buy-in|
|Has access to users to co-design, explore, and gather insights from|
|Can be explored and shared publicly, with a team who can work in the open|
|Has a manageable scope|
What's not the right problem?
|A pre-determined solution|
|A large-scale complex problem with many dependent pieces|
|A pre-existing project with fixed timelines and requirements|
|A team that will not continue working on their solution post-Accelerator|
|No access to users to collaborate with or be informed by|
|Is classified and/or cannot be shared openly with other teams or the broader public service|
Information sessions about the Accelerator
Our next Accelerator begins on January 10th, 2022. Are you interested in joining us? To get started reach out to our team by email at email@example.com to start the conversation.
During our intake process, we’ll:
- Arrange information sessions with your team and other stakeholders in your organization to share details about the Accelerator, what to expect, and the process
- Support your organization as you:
- Identify if the Accelerator is right for your organization
- Clarify or scope the mission or problem that you’ll bring to the Accelerator with you
- Assemble the team(s) who will participate
We’ll be confirming the list of participating teams by November 1, 2021.
Once your team is confirmed to participate, you’ll work with us to:
- Register your team members as Accelerator participants
- Create a one-page summary of your Accelerator problem (what are you hoping to solve), why (is it important) and who (will be working on it)
- Complete a participation agreement
- Ensure your team has access to the tools and resources they’ll need to be successful
In Spring 2021, CSPS welcomed its first cohort of Accelerator teams for a 13-week, completely virtual hands-on learning experience. Five teams participated, from four departments:
- Canada Revenue Agency
- Department of Fisheries and Oceans
- Department of National Defence
- Canada School of Public Service
In this cohort, teams focused on internal-facing challenges and solutions, including new employee onboarding, simplifying procurement processes, improving internal access to data, supporting employee training and learning, and making operational decisions using data and insights.
As a team, they worked together to pinpoint their users’ needs, improve their digital skills, explore their problems from multiple angles, identify different solution options, develop prototypes and test with users. At the end of the program, the teams pitched their solutions to more than 400 public servants from across the country who participated in Demo Day.
Interested in learning more about the teams’ solutions and experiences? Click on the links below.
Thanks to our current partners for their support. If your team is interested in joining the Accelerator, please reach out to us to discuss. Participation in the Accelerator begins with a partnership. We look forward to working with you!
Meet the CSPS Digital Accelerator Team
For general inquires contact the CSPS Digital Accelerator mailbox.