Community of Official Languages/Tools/Communications and services

Communications and services Home References Tools Events PROL Corner Newsletter FAQ Contact us FRANÇAIS TOOLS TO SUPPORT COMMUNICATIONS AND SERVICES WITH THE PUBLIC In this section, you will find tools to help you fulfill your responsibilities under Part IV of the Official Languages Act. Burolis If your institution communicates with or provides services to the public, you can use this tool to find information about bilingual federal offices and facilities across the country. Bilingual offices and facilities Running a bilingual office or facility and don't know where to start? This resource will give you the basics. Substantive equality grid This resource will help you understand the idea of substantive equality and guide you in applying it to your programs and services. Description of the Regulations This resource describes concepts presented in the Regulations to help you gain a better understanding of how to use them. Active offer reminder Here’s a great quick reference guide on how to implement the active offer in your designated bilingual offices.