Difference between revisions of "CSPS Digital Academy/Blog/The 101 on the Digital Academy"

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<div style="line-height: 3em; font-size: 250%; text-indent: 8%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''A Week of Collaboration in Washington, DC'''</div>
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<div style="line-height: 3em; font-size: 250%; text-indent: 8%; font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''The 101 on the Digital Academy'''</div>
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<div style="line-height: 2em; font-size: 125%; text-indent: 14%;font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;[https://gccollab.ca/profile/Heather.Laird/ Heather Laird] / Strategic Partnerships Team / June 27, 2018</div>
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<div style="line-height: 2em; font-size: 175%; text-indent: 14%;font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;Kent Aitken / Partnerships & Engagement Lead / December 20, 2018</div>
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<div style="line-height: 2em; font-size: 125%; text-indent: 14%;font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''12 minute read'''</div>
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<div style="line-height: 2em; font-size: 175%; text-indent: 14%;font-family:'Helvetica Neue', 'Lucida Grande', Tahoma, Verdana, sans-serif;">&nbsp;'''2 minute read'''</div>
 
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'''<span style="color:#545454; font-size:125%">On May 15, the United States Digital Service hosted its counterparts from the North: the Digital Collaboration Division of the Government of Canada.</span>'''</div>
 
 
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These public servants are creating a single collaborative public service and encouraging new ways of working in an open, transparent, digital environment. Heather Laird and Christopher Allison came to visit USDS Headquarters and discussed their work focused on creating an Open & Accessible Digital Workspace, a collaboration tool for teams with government records retention compliance and multilingual support baked-in. USDSers queried our visitors on their use of APIs and on the broader efforts involved with behavior change work around technology adoption in government.
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'''We’re about to launch the first prototype of Canada’s Digital Academy, and wanted to provide an update and an invitation.'''
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Even as long standing allies and friends with many shared values and priorities, service delivery in the US and Canada each have their own distinct issues, our discussion yielded insights into the parallels of our work.
 
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'''<span style='color:#545454; font-size:175%'>Tools for the Win</span>'''
 
 
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The people we serve may be different, but the tools needed to help public servants get great work done are often the same. The need for surveys and consultation tools, instant messaging and team chat, space for ad hoc, cross-team working groups, or document sharing that meets government standards seems more or less universal. Commercial tools do a lot, but open source tools can be tweaked on the fly to meet the regs & legs of governments in charge.
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Our mission is to create a more digitally capable public sector, whether it’s as a workplace for employees, a service provider, a policy developer, or a social and economic steward. Here’s the end goal: Canada sets the worldwide bar for digital government and service.
 
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'''<span style='color:#545454; font-size:125%'>Our Questions</span>'''
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The only way to make this happen is to work across organizational lines, levels and boundaries, so we’re designing a few options:
 
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* What might it look like for governments around the world to build up open     
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*'''Digital foundations''', a suite of online and event-based learning
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: source tools that can meet the needs of our employees?
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*'''Premium streams for specialist learning''': Development, Artificial intelligence, Design, Data science, and Disruptive technologies
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* Could we adapt what’s already built in the open to get awesome, accessible           
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*'''Applied digital solutions''' for leaders to build a deeper digital lens into programs, policies, and services
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: tools?
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*'''Digital for senior leaders''' focusing on trends, strategy, and governance
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* Could we understand our needs better and create better specs when we buy
 
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: tools?
 
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* What are the pros and cons of open source and proprietary solutions for  
 
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: different use cases?
 
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* How might other groups working to serve the public use open tools too?
 
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* How might we decentralize, build, and invest in processes to support open
 
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: source projects for public benefit work around the world?
 
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'''<span style='color:#545454; font-size:175%'>Sharing the Secret Sauce</span>'''
 
 
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The Digital Collaboration Division, alongside partners, has already spun up beta versions of tools that are free to use or copy-paste into a new version, right now (!).
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'''<span style='color:#545454; font-size:175%'>We Can't Do This Alone</span>'''
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* ''Instant Messaging for team chat and on-the-fly exchanges''
 
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: - Builds on RocketChat 
 
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: - [https://message.gccollab.ca/ Check out Collab Message]
 
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* ''Project Boards to manage projects and workflow'' 
 
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: - Builds on Wekan   
 
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: - [https://kanban.gccollab.ca/ Check out Collab Kanban ]
 
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* ''Authentication to provide trusted identification across other tools'' 
 
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: - Builds on Python Django   
 
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: - [https://account.gccollab.ca/ Check out Collab Account]
 
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The Digital Collaboration is exploring how these can connect with services created in the US, like:
 
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* Vets.gov
 
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* Certify.sba.gov
 
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* Move.mil
 
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* Login.gov
 
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* Data.gov
 
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* Pulse.cio.gov
 
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* Digital.gov
 
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* Challenge.gov
 
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Any group can join in the Government of Canada instance (by invitation, for now), or adapt the open source tools independently. The US Government is already using some of these open source tools, so we are both invested in making them better.
 
 
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'''<span style='color:#545454; font-size:125%'>Our Questions</span>'''
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We want to bring together the best learning and knowledge available. The subject matter is quickly evolving, and promising practices emerge constantly.
 
<br><br>
 
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* Who else might benefit from these tools?
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We need to take a partnership approach, creating space to bring in experts and mentors from government, academia, and the private and social sectors. If you’re interested in partnering, you’ll need a laser focus on the public good and love working in the open. We will share all of the research and resources we create or collect back out publicly.
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* How can we increase user adoption?
 
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* When needed, how can we open up approvals for these tools for government
 
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: employees working in different jurisdictions?
 
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* When these tools are awesome, how can we tell the story?
 
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* When they need to be improved, how can we get feedback to make them
 
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: better?
 
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* How can we put these tools in the hands of every civil servant when they start a
 
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: new job?
 
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* How can the government promote wider adoption of APIs, like what USDS has
 
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: done with health data access? 
 
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'''<span style='color:#545454; font-size:175%'>The Greatest Good</span>'''
 
 
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Tools are one part of the story - the mission is what matters in the end. It turns out colleagues in Canada and the US Government are working on supporting Veterans, streamlining the Immigration process, giving citizens and health professionals better access to healthcare information, and much more.
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We also need partners to see themselves as one puzzle piece of many. We’re looking for learning and training solutions that build on the basics, as well as deep dives into topics. Our draft topic map outlines the streams and practices we want to deliver to learners.
 
<br><br>
 
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'''<span style='color:#545454; font-size:125%'>Our Questions</span>'''
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Want to be part of our network of specialists and experts? Contact us to start a conversation.
 
<br><br>
 
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* How can we learn from each other to avoid repeating mistakes?
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'''<span style='color:#545454; font-size:175%'>For learners</span>'''
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* How can we adopt solutions developed in different departments to leap-frog
 
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: ahead?
 
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* How can we take lessons back from successful missions to improve service,
 
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: and change tools, human resource, onboarding, and other processes in
 
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: government to make it easier next time?
 
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'''<span style='color:#545454; font-size:175%'>What's Next?</span>'''
 
 
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Doors open! An open invitation to take a tour up North and hotdesk with the Digital Collaboration Division. Contact '''@derek.alton''' or '''derek.alton@tbs-sct.gc.ca''' to learn more.
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'''The call for nominations for our beta cohorts went out to departments on December 18 with a deadline of January 11.''' We’ll be looking for creative and open-minded public servants across multiple disciplines and levels. Stay tuned for more!
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And vice versa, any Canadians looking to visit USDS and learn more about what USDS is up to on their projects can contact '''@c_sethna''' or '''cyrus.l.sethna@omb.eop.gov'''
 
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<br>
 
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Join the Partners’ Forum for the open source project to create an open and accessible digital workspace by hollering '''@derek.alton''' or '''derek.alton@tbs-sct.gc.ca'''
 
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<br>Who’s in the conversation, to name a few: '''@USDS @MattCutts @MarkLerner @Govloop @SteveRessler @OpenGovHub @OpenGovPartnership @LenaTrudeau @KellyOlson @PhilWenger @GrayBrooks @CDS @IRCC @18F @codeforDC @sunlightfoundation''' and so many more.
 
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Thanks for an amazing week!
 
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<center>'''<span style='color:#545454; font-size:125%'>Want more blogs? </span> '''<span style='color:#545454; font-size:115%'>[mailto:GCTools-OutilsGC@tbs-sct.gc.ca?subject=DCD%20Newsletter%20Subscription Subscribe to the DCD Newsletter.] </span></center>
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<center>'''<span style='color:#545454; font-size:125%'>Want more updates? </span> '''<span style='color:#545454; font-size:115%'>[https://www.google.com/url?q=http://eepurl.com/dKe2co&sa=D&ust=1545266197236000&usg=AFQjCNF5FDp69-F6MK7kKn-RYO9Id240ew Subscribe to the Digital Academy mailing list.] </span></center>

Latest revision as of 11:07, 29 March 2021



DA interim logo - EN top (colour).png



 The 101 on the Digital Academy
 Kent Aitken / Partnerships & Engagement Lead / December 20, 2018
 2 minute read



We’re about to launch the first prototype of Canada’s Digital Academy, and wanted to provide an update and an invitation.

Our mission is to create a more digitally capable public sector, whether it’s as a workplace for employees, a service provider, a policy developer, or a social and economic steward. Here’s the end goal: Canada sets the worldwide bar for digital government and service.

The only way to make this happen is to work across organizational lines, levels and boundaries, so we’re designing a few options:

  • Digital foundations, a suite of online and event-based learning
  • Premium streams for specialist learning: Development, Artificial intelligence, Design, Data science, and Disruptive technologies
  • Applied digital solutions for leaders to build a deeper digital lens into programs, policies, and services
  • Digital for senior leaders focusing on trends, strategy, and governance



We Can't Do This Alone

We want to bring together the best learning and knowledge available. The subject matter is quickly evolving, and promising practices emerge constantly.

We need to take a partnership approach, creating space to bring in experts and mentors from government, academia, and the private and social sectors. If you’re interested in partnering, you’ll need a laser focus on the public good and love working in the open. We will share all of the research and resources we create or collect back out publicly.

We also need partners to see themselves as one puzzle piece of many. We’re looking for learning and training solutions that build on the basics, as well as deep dives into topics. Our draft topic map outlines the streams and practices we want to deliver to learners.

Want to be part of our network of specialists and experts? Contact us to start a conversation.

For learners

The call for nominations for our beta cohorts went out to departments on December 18 with a deadline of January 11. We’ll be looking for creative and open-minded public servants across multiple disciplines and levels. Stay tuned for more!

Want more updates? Subscribe to the Digital Academy mailing list.
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