Difference between revisions of "CSPS Digital Academy/CSPS Digital Accelerator"

From wiki
Jump to navigation Jump to search
m
 
(76 intermediate revisions by 7 users not shown)
Line 63: Line 63:
 
}
 
}
 
}}
 
}}
[[File:CSPS Digital Accelerator.png|left|frameless|1525x1525px]]
+
<center>[[File:CSPS digital accelerator banner v1 (1).png|alt=|left|frameless|1369x1369px]]
<center>
 
 
{| style="background-color:#3f2a56; width:91%; color:white; float:left;"
 
{| style="background-color:#3f2a56; width:91%; color:white; float:left;"
 
|+
 
|+
Line 71: Line 70:
 
!<big>[[#Right Problems|<span style="color:#ffffff">Choose your problem</span>]]</big>
 
!<big>[[#Right Problems|<span style="color:#ffffff">Choose your problem</span>]]</big>
 
!<big>[[#Intake|<span style="color:#ffffff">Intake</span>]]</big>
 
!<big>[[#Intake|<span style="color:#ffffff">Intake</span>]]</big>
!<big>[[#Cohort 1|<span style="color:#ffffff">Accelerator History</span>]]</big>
+
!<big>[[#Cohort 1|<span style="color:#ffffff">History of the Digital Accelerator</span>]]</big>
 
!<big>[[#Partners|<span style="color:#ffffff">Partners</span>]]</big>
 
!<big>[[#Partners|<span style="color:#ffffff">Partners</span>]]</big>
 
!<big>[[#Our Team|<span style="color:#ffffff">Meet our team</span>]]</big>
 
!<big>[[#Our Team|<span style="color:#ffffff">Meet our team</span>]]</big>
Line 80: Line 79:
 
{| class="FCK__ShowTableBorders" width="90%" style="background: white; border: 3px solid white; border-image: none; color: black;"
 
{| class="FCK__ShowTableBorders" width="90%" style="background: white; border: 3px solid white; border-image: none; color: black;"
 
|-
 
|-
|<div style="text-align: left">
+
|
<h1 style="color:#3f2a56"><strong>Welcome</strong></h1><big>The CSPS Digital Accelerator is a transformative learning experience that helps teams transition to new digital ways of working. The Accelerator provides an opportunity for established teams and their leaders to experiment with collaborative, open, human-centred and iterative ways of defining problems and prototyping solutions. Through a combination of hands-on workshops, peer learning, coaching and mentoring, participants will apply their new-found skills in design thinking, user research, prototyping, product management, and agile to address a real business problem facing their organization.</big><br>
+
== '''<big>CSPS Digital Accelerator</big>''' ==
 +
<div style="text-align: left">
 +
<h1 style="color:#3f2a56"><strong>Welcome</strong></h1><big>The CSPS Digital Accelerator Program is a transformative learning experience that helps established teams transition to new digital ways of working together. The program consists of a series of facilitated workshops, meet-ups, and events designed to prototype a human-centred solution to a current business problem. Through a combination of practical interventions, peer learning, coaching and mentoring, participants will develop and apply design, product management, and Agile methods to address and advance a business problem faced by their organization.</big> <br>
 +
<h1 style="color:#3f2a56"><div id="Overview"><strong>Overview of the program</strong></div></h1><big>The program consists of a series of facilitated workshops, meet-ups, and events. The program ends with teams presenting at "Demo Day," an opportunity to share their learning journey with other public servants across the Government of Canada. Registration for the CSPS Digital Accelerator Program is currently closed. For more information or to be added to a waiting list for the next cycle, contact the CSPS Digital Accelerator team at [mailto:accelerator-accelerateur@csps-efpc.gc.ca accelerator-accelerateur@csps-efpc.gc.ca].</big>
 +
 
 
<br>
 
<br>
=== <big>Goals</big> ===
+
===<big>Goals</big>===
 
{|
 
{|
 
|+
 
|+
 
|[[File:Learning by doing.png|left|frameless|85x85px|alt=Decorative image - hand using a pencil to write]]
 
|[[File:Learning by doing.png|left|frameless|85x85px|alt=Decorative image - hand using a pencil to write]]
 
|
 
|
===== <big>'''''Learning by doing'''''</big> =====
+
=====<big>'''''Learning by doing'''''</big>=====
 
<big>Teams get hands-on opportunities to apply new skills by designing, prototyping, and testing solutions to a real business problem relevant to their department.</big>
 
<big>Teams get hands-on opportunities to apply new skills by designing, prototyping, and testing solutions to a real business problem relevant to their department.</big>
 
<br><br>
 
<br><br>
 
|-
 
|-
 
|[[File:Unlock.png|left|frameless|85x85px|alt=Decorative image - a lock unlocked]]
 
|[[File:Unlock.png|left|frameless|85x85px|alt=Decorative image - a lock unlocked]]
|<big>'''''Breaking boundaries'''''</big><br><big>We aim to break down boundaries - in the way we work, collaborate, learn, and innovate. The Accelerator is constantly exploring, producing, and trying out different tools, resources, workshops, and activities in order to help create more digitally capable teams in the public service.</big>
+
|<big>'''''Breaking boundaries'''''</big><br><big>We aim to break down boundaries - in the way we work, collaborate, learn, and innovate. The Digital Accelerator team is constantly exploring, producing, and trying out different tools, resources, workshops, and activities in order to help create more digitally capable teams in the public service.</big>
 
<br>
 
<br>
 
|-
 
|-
Line 101: Line 104:
 
|-
 
|-
 
|[[File:Collaboration hands.png|left|alt=Decorative image - four hands connected|85x85px|frameless]]
 
|[[File:Collaboration hands.png|left|alt=Decorative image - four hands connected|85x85px|frameless]]
|<big>'''''Collaborating to succeed'''''</big><br><big>Collaboration is key to successfully finding and prototyping solutions during the Accelerator. We are always exploring and testing different tools, activities, and workshops that to help facilitate collaboration.</big><br><br>
+
|<big>'''''Collaborating to succeed'''''</big><br><big>Collaboration is key to successfully finding and prototyping solutions during the Digital Accelerator. We are always exploring and testing different tools, activities, and workshops that to help facilitate collaboration.</big><br><br>
 
|-
 
|-
 
|[[File:Give teams skills.png|left|frameless|85x85px|alt=Decorative image - three people with a lightbulb on top of their heads]]
 
|[[File:Give teams skills.png|left|frameless|85x85px|alt=Decorative image - three people with a lightbulb on top of their heads]]
 
|
 
|
===== '''''<big>Designing an empowering experience</big>''''' =====
+
====='''''<big>Designing an empowering experience</big>'''''=====
<big>Great products and services are human-centred and designed for and with users. This applies to the Accelerator too. We design experiences with our participants in mind and support them every step of the way with coaching and mentoring, so they can have an enriching, empowering experience. We give teams the skills and tools they need to help them shift in the way they work, create, and share.</big>
+
<big>Great products and services are human-centred and designed for and with users. This applies to the Digital Accelerator too. We design experiences with our participants in mind and support them every step of the way with coaching and mentoring, so they can have an enriching, empowering experience. We give teams the skills and tools they need to help them shift in the way they work, create, and share.</big>
 
<br>
 
<br>
 
|}
 
|}
Line 114: Line 117:
 
{| style="margin-left: auto; margin-right: auto; border: none;"
 
{| style="margin-left: auto; margin-right: auto; border: none;"
 
|-
 
|-
| style="width:100%" | <div class="btn">'''<big><big>[https://www.csps-efpc.gc.ca/digital-academy/index-eng.aspx <span style="color:#3f2a56">Learn more about the CSPS Digital Academy</span>]</big></big>'''<br>
+
| style="width:100%" |<div class="btn"><big><big>[https://gcxgce.sharepoint.com/teams/1000585/SitePages/Homepage.aspx <span style="color:#3f2a56">'''Learn more about the CSPS Digital Academy''']</span></big></big><br>
 
</div>
 
</div>
 
<div style="text-align: center;"></div>
 
<div style="text-align: center;"></div>
Line 121: Line 124:
  
  
<h1 style="color:#3f2a56"><div id="Overview"><strong>Overview of the program</strong></div></h1>[[File:Updated accelerator timeline EN.png|alt=Accelerator timeline for winter 2022: from January to March, there is onboarding and team building for 1 week, design discovery for 4 weeks, and prototyping for 5 weeks. The program ends with Demo Day. For 3 to 6 months after, there is aftercare.|left|frameless|930x930px]]
+
<h1 style="color:#3f2a56"><div id="Team"><strong>How to build your Accelerator team</strong></div></h1>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
===<big>Onboarding and team building (1 week)</big>===
 
 
 
* <big>Team building</big>​
 
 
 
* <big>Skill sessions</big>​
 
 
 
* <big>Introduction to new tools</big>
 
<br>
 
===<big>Design Discovery (4 weeks)</big> ===
 
 
 
*<big>Problem framing</big>​
 
*<big>Ideation</big>​
 
*<big>Design thinking and user research</big> <br />
 
<br>
 
===<big>Prototyping (5 weeks)</big>===
 
 
 
*<big>Developing and testing working prototypes with users<br /></big>
 
<br>
 
===<big>Aftercare (3-6 months)</big>===
 
 
 
*<big>Products progress towards beta or production</big> ​
 
 
 
*<big>Access to coaches and mentors</big>​
 
 
 
*<big>Access to continuous learning</big>
 
<br>
 
<br>
 
<h1 style="color:#3f2a56"><div id="Team"><strong>How to build your accelerator team</strong></div></h1>
 
 
{|
 
{|
 
|+
 
|+
 
|[[File:Lego - product team.png|left|frameless|alt=Decorative image - lego blocks]]
 
|[[File:Lego - product team.png|left|frameless|alt=Decorative image - lego blocks]]
 
|
 
|
=== <big>Product Team</big> ===
 
* <big>5-10 people</big>
 
* <big>Diverse & multidisciplinary</big>
 
  
* <big>Product teams work on their problems <strong>full time</strong> during the Accelerator and ideally stay together once it is over</big>
+
===<big>Product Team</big>===
 +
*<big>Diverse & multidisciplinary</big>
 +
 
 +
*<big>Product teams work on their problems during the Accelerator and ideally stay together once it is over</big>
 
|-
 
|-
 
|[[File:Steering team.png|left|frameless|alt=Decorative image - steering wheel]]
 
|[[File:Steering team.png|left|frameless|alt=Decorative image - steering wheel]]
 
|
 
|
=== <big>Steering Team</big> ===
+
===<big>Steering Team</big>===
  
* <big>1 executive champion who participates <strong>part time</strong> in accelerator activities and fully supports the work of the product team</big>
+
*<big>Executive champion who fully supports the work of the product team</big>
* <big>2-4 other executive supporters who form a governance body and help support the work of the team through: approvals, guidance, unblocking, feedback, upward briefing, and funding.</big>
+
*<big>Other executive supporters who form a governance body and help support the work of the team through: approvals, guidance, unblocking, feedback, upward briefing, and funding.</big>
 
|-
 
|-
 
|[[File:Partners-enablers.png|left|frameless|alt=Decorative image - shaking hands]]
 
|[[File:Partners-enablers.png|left|frameless|alt=Decorative image - shaking hands]]
 
|
 
|
=== <big>Corporate Partners</big> ===
+
===<big>Corporate Partners</big>===
  
* <big>Enablers and partners who can support the product team in delivering their solution</big>
+
*<big>Enablers and partners who can support the product team in delivering their solution</big>
  
* <big>Could include: corporate services, security, legal, policy, communications or other forms of expertise</big>
+
*<big>Could include: corporate services, security, legal, policy, communications or other forms of expertise</big>
 
|}
 
|}
<h1 style="color:#3f2a56"><div id="Right Problems"><strong>The right problems for the Accelerator</strong></div></h1>
+
<h1 style="color:#3f2a56"><div id="Right Problems"><strong>The right problems for the Digital Accelerator</strong></div></h1>
 
{|
 
{|
 
|+
 
|+
Line 211: Line 163:
 
|-
 
|-
 
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
|<big>Has a team that will continue to work on a solution once the accelerator ends</big>
+
|<big>Has a team that will continue to work on a solution once the program ends</big>
 
|-
 
|-
 
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
|<big>Is related to the core work of your organization – internal or external</big>
+
|<big>Be related to the core work of your organization – internal or external</big>
 
|-
 
|-
 
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
Line 220: Line 172:
 
|-
 
|-
 
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
|<big>Has usable and accessible data to inform exploration and solutions</big>
+
|<big>Has usable (and accessible) data to inform exploration and solutions</big>
 
|-
 
|-
 
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
Line 239: Line 191:
  
  
=== <big>What's ''not'' the right problem? </big> ===
+
===<big>What's ''not'' the right problem? </big>===
 
{|
 
{|
 
|+
 
|+
Line 265: Line 217:
 
|+
 
|+
 
|
 
|
==== <big>Information sessions about the Accelerator</big> ====
+
====<big>Contact us to arrange an information session about the Digital Accelerator for your team</big>====
 
 
  
<big>[[:File:CSPS Accelerator Info Sessions - Cohort 2 (EN).pdf|<u>Info session deck (English)</u>]]</big>
 
  
<big>[[:File:CSPS Accelerator Info Sessions - Cohort 2 (FR).pdf|<u>Info session deck (French)</u>]]</big>
 
|}
 
===September – October: Sign up to participate in the next Accelerator[[File:Accelerator gcwiki graphic - sign up.png|frameless|53x53px]]===
 
  
 +
<big>[[:File:CSPS Digital Accelerator Cohort Presentation - Présentation de la cohorte de l'Accélérateur du numérique de l'EFPC.pdf|<u>CSPS Digital Accelerator Information Deck (Bilingual)</u>]]</big>
  
<big>Our next Accelerator begins on <strong>January 10th, 2022</strong>. Are you interested in joining us? To get started reach out to our team by email at [mailto:accelerator-accelerateur@csps-efpc.gc.ca <u>accelerator-accelerateur@csps-efpc.gc.ca</u>] to start the conversation.</big>
+
<big>[https://forms.office.com/pages/responsepage.aspx?id=aD7D7W7acUCxgc57pGH7rsusfA4mPKBCrgpLEshC8fZUQ1E3RVg4MTI2VFhRSzRNM1lQTDM2T1RNWi4u CSPS Digital Accelerator Team Cohort Experience Intake Form (English)]</big>
  
<big>During our intake process, we’ll:</big>
+
<big><u>[[:File:CSPS Digital Accelerator - Cohort Experience Overview and EX Agreement (2023-2024).pdf|CSPS Digital Accelerator Cohort Experience Overview and Commitment Agreement (English)]]</u></big>
  
*<big>Arrange information sessions with your team and other stakeholders in your organization to share details about the Accelerator, what to expect, and the process</big>
+
<big>[[:File:CSPS Accelerator Info Sessions - Cohort 2 (EN).pdf|<u>Info session deck (English)</u>]]</big>
*<big>Support your organization as you:</big>
 
**<big>Identify if the Accelerator is right for your organization</big>
 
**<big>Clarify or scope the mission or problem that you’ll bring to the Accelerator with you</big>
 
**<big>Assemble the team(s) who will participate</big>
 
  
 +
<big>[[:File:CSPS Accelerator Info Sessions - Cohort 2 (FR).pdf|<u>Info session deck (French)</u>]]</big>
  
<big>''We’ll be confirming the list of participating teams by November 1, 2021.''</big>
+
|}
<br>
 
<br>
 
===November – December: Program preparation[[File:Accelerator gcwiki graphics - checklist.png|frameless|59x59px]]===
 
 
 
<big>Once your team is confirmed to participate, you’ll work with us to:</big>
 
*<big>Register your team members as Accelerator participants</big>
 
*<big>Create a one-page summary of your Accelerator problem (what are you hoping to solve), why (is it important) and who (will be working on it)</big>
 
*<big>Complete a participation agreement</big>
 
*<big>Ensure your team has access to the tools and resources they’ll need to be successful</big>
 
 
 
<br><h1 style="color:#3f2a56"><div id="Cohort 1"><strong>Accelerator History</strong></div></h1>
 
  
 +
=='''Registration for the CSPS Digital Accelerator Program is currently closed. For more information or to be added to a waiting list for the next cycle, contact the CSPS Digital Accelerator team at [mailto:accelerator-accelerateur@csps-efpc.gc.ca accelerator-accelerateur@csps-efpc.gc.ca].'''==
 +
<h1 style="color:#3f2a56"><div id="Cohort 1"><strong>History of the Digital Accelerator</strong></div></h1>
  
<big>In Spring 2021, CSPS welcomed its first cohort of Accelerator teams for a 13-week, completely virtual hands-on learning experience. Five teams participated, from four departments:  </big>
 
  
* <big>Canada Revenue Agency</big>  
+
<big>In Spring 2021, CSPS welcomed its first cohort of Digital Accelerator teams for a 13-week, completely virtual hands-on learning experience. Five teams participated, from four departments:  </big>  
  
* <big>Department of Fisheries and Oceans</big>  
+
*<big>Canada Revenue Agency</big>
* <big>Department of National Defence</big>  
+
*<big>Department of Fisheries and Oceans</big>
* <big>Canada School of Public Service</big>  
+
*<big>Department of National Defence</big>
 +
*<big>Canada School of Public Service</big>
  
  
Line 326: Line 262:
 
[[CSPS Digital Academy/CSPS Digital Accelerator/Team 5 - DFO|<big><u>Team DFO – Improving the Onboarding Experience</u></big>]]  <br>
 
[[CSPS Digital Academy/CSPS Digital Accelerator/Team 5 - DFO|<big><u>Team DFO – Improving the Onboarding Experience</u></big>]]  <br>
 
<br>
 
<br>
<br><big>'''We recently put together a testimonial video for our first cohort. [https://www.youtube.com/watch?v=hKRg1kO2VBE&list=PLNnlBXQ3s_AnimFcImt0b7tiO8P5qrAOF&index=4 <u>Watch it here!</u>]'''</big>
+
<br><big>'''Testimonial video from our first cohort. [https://www.youtube.com/watch?v=hKRg1kO2VBE&list=PLNnlBXQ3s_AnimFcImt0b7tiO8P5qrAOF&index=4 <u>Watch it here!</u>]'''</big>
 
<br>
 
<br>
 +
<br>In Winter 2022, CSPS had a second cohort of Digital Accelerator teams for an 11-week, completely virtual hands-on learning experience.  
 +
 +
Eight teams participated, from seven different departments:  
 +
 +
* Canada Revenue Agency
 +
* Department of Fisheries and Oceans
 +
* Indigenous Services Canada
 +
* Canada School of Public Service
 +
* Transport Canada
 +
* Employment and Social Development Canada
 +
* Innovation, Science and Economic Development Canada
 +
 +
 +
In this cohort, teams focused on improving a self-service portal, collecting clean and consistent data to report on engagement, adapting data science work to attract new talent, creating safer devices for employees purposes, redesigning a Web interface, improving data management process, centralizing a reporting product for Business Analysts to make data and insights accessible and reportable and the referral process for field auditors and technical advisors.  
 +
 +
 +
At the end of the program, teams were able to work with digital tools and new approaches, be more fluent public servants in the digital sphere and each teams presented demos of their proposed solutions to more than 600 public servants from across the country who participated in the CSPS Digital Accelerator’s Demo Day.  
 +
 +
 +
<big>[https://collaboratevideo.net/csps-efpc/2022-03-23r Watch the 2022 Demo Day video Here! *It is important to note that the recording of this session is only available in the language that was used during the event.]</big>
 +
 
<br>
 
<br>
<h1 style="color:#3f2a56"><div id="Partners"><strong>Partners</strong></div></h1>
+
<h1 style="color:#3f2a56"><div id="Our Team"><strong>Meet the CSPS Digital Accelerator Team</strong></div></h1>[[File:Digital Accelerator - Team Banner EN.jpg|alt=|left|frameless|1500x1500px]]<br>
<big><br>Thanks to our current partners for their support. If your team is interested in joining the Accelerator, please reach out to us to discuss. Participation in the Accelerator begins with a partnership. We look forward to working with you!</big>
+
<br><br>
 
<br>
 
<br>
 +
<br><br>
 
<br>
 
<br>
{|
 
|+
 
|[[File:National defence.png|left|frameless|alt=National Defence logo]]
 
 
<br>
 
<br>
 
<br>
 
<br>
 
<br>
 
<br>
|
 
|
 
|
 
|[[File:CRA.jpg|left|frameless|384x384px|alt=Canada Revenue Agency logo]]
 
 
<br>
 
<br>
 
<br>
 
<br>
 
<br>
 
<br>
|-
 
|
 
|
 
|
 
|
 
|
 
|-
 
|[[File:Transport Canada.jpg|left|frameless|alt=Transport Canada logo]]
 
<br>
 
<br>
 
|
 
|
 
|
 
|[[File:Fisheries and Oceans Canada.jpg|left|frameless|415x415px|alt=Fisheries and Oceans Canada logo]]
 
<br>
 
<br>
 
|}
 
<br>
 
<h1 style="color:#3f2a56"><div id="Our Team"><strong>Meet the CSPS Digital Accelerator Team</strong></div></h1>
 
{|
 
|+
 
|
 
<center>[[File:Zoe - bitmoji.png|center|frameless|alt=Zoe Langevin avatar]]</center>
 
 
<center><strong>[mailto:zoe.langevin@csps-efpc.gc.ca Zoe Langevin]</strong></center> <center><strong>Head, CSPS Digital</strong><br><strong>Accelerator</strong></center>
 
|<center>[[File:Robyn bitmoji.jpg|frameless|alt=Robyn Paton avatar|160x160px|center]]</center>
 
 
<center><strong>[mailto:robyn.paton@csps-efpc.gc.ca Robyn Paton]</strong></center>
 
 
<center><strong>Lead, Accelerator <br>
 
Programming and Design</center>
 
|[[File:Val-bitmoji.jpg|center|frameless|alt=Val Gaudreault avatar|]]<center><strong>[mailto:valerie.gaudreault2@csps-efpc.gc.ca Val Gaudreault]</strong></center>
 
 
<center><strong>Accelerator Program</strong><br><strong>Advisor</strong></center>
 
|<center> </center>
 
|}
 
{|
 
|-
 
|<center>[[File:Christina-bitmoji.jpg|frameless|alt=Christina Bondi avatar|170x170px|center]]<strong>[mailto:christina.bondi@csps-efpc.gc.ca Christina Bondi]</strong></center>
 
 
<center><strong>Accelerator Program</strong><br><strong>Advisor</strong></center>
 
|[[File:Khalid - bitmoji.png|center|frameless|170x170px|alt=Khalid Egeh avatar]]<center><strong>[mailto:Khalid.JamaEgeh@csps-efpc.gc.ca Khalid Egeh]</strong></center>
 
<center><center><strong>Accelerator Program</strong><br><strong>Advisor</strong>
 
 
|<center></center>[[File:Bahar's avatar.png|center|frameless|170x170px|alt=]]<center><strong>[mailto:baharehmojab@gmail.com Bahar Mojab]</strong></center>
 
<center><strong>Accelerator Program</strong><br><strong>Advisor</strong></center><center><center>
 
  
|[[File:Steven C. bitmoji.png|center|frameless|150x150px]]<center>
 
'''[mailto:Steven.Chan@csps-efpc.gc.ca Steven Chan]'''</center>
 
<center><strong>Accelerator Program</strong><br><strong>Advisor</strong></center>
 
  
|}
+
For inquires about the Digital Accelerator contact us at [mailto:csps.accelerator-accelerateur.efpc@canada.ca CSPS Digital Accelerator mailbox.]
<br>
 
<br>
 
For general inquires contact the [mailto:csps.accelerator-accelerateur.efpc@canada.ca CSPS Digital Accelerator mailbox.]
 
  
 
<br>
 
<br>

Latest revision as of 13:26, 16 September 2024


Overview Build your team Choose your problem Intake History of the Digital Accelerator Partners Meet our team


CSPS Digital Accelerator

Welcome

The CSPS Digital Accelerator Program is a transformative learning experience that helps established teams transition to new digital ways of working together. The program consists of a series of facilitated workshops, meet-ups, and events designed to prototype a human-centred solution to a current business problem. Through a combination of practical interventions, peer learning, coaching and mentoring, participants will develop and apply design, product management, and Agile methods to address and advance a business problem faced by their organization.

Overview of the program

The program consists of a series of facilitated workshops, meet-ups, and events. The program ends with teams presenting at "Demo Day," an opportunity to share their learning journey with other public servants across the Government of Canada. Registration for the CSPS Digital Accelerator Program is currently closed. For more information or to be added to a waiting list for the next cycle, contact the CSPS Digital Accelerator team at accelerator-accelerateur@csps-efpc.gc.ca.


Goals

Decorative image - hand using a pencil to write
Learning by doing

Teams get hands-on opportunities to apply new skills by designing, prototyping, and testing solutions to a real business problem relevant to their department.

Decorative image - a lock unlocked
Breaking boundaries
We aim to break down boundaries - in the way we work, collaborate, learn, and innovate. The Digital Accelerator team is constantly exploring, producing, and trying out different tools, resources, workshops, and activities in order to help create more digitally capable teams in the public service.


Decorative image - muscle
Changing with confidence
Modernizing requires change, and we recognize the importance of changing with confidence. If folks are first instilled with confidence, they may be more willing to embrace change and be more actively a part of creating change.


Decorative image - four hands connected
Collaborating to succeed
Collaboration is key to successfully finding and prototyping solutions during the Digital Accelerator. We are always exploring and testing different tools, activities, and workshops that to help facilitate collaboration.

Decorative image - three people with a lightbulb on top of their heads
Designing an empowering experience

Great products and services are human-centred and designed for and with users. This applies to the Digital Accelerator too. We design experiences with our participants in mind and support them every step of the way with coaching and mentoring, so they can have an enriching, empowering experience. We give teams the skills and tools they need to help them shift in the way they work, create, and share.




How to build your Accelerator team

Decorative image - lego blocks

Product Team

  • Diverse & multidisciplinary
  • Product teams work on their problems during the Accelerator and ideally stay together once it is over
Decorative image - steering wheel

Steering Team

  • Executive champion who fully supports the work of the product team
  • Other executive supporters who form a governance body and help support the work of the team through: approvals, guidance, unblocking, feedback, upward briefing, and funding.
Decorative image - shaking hands

Corporate Partners

  • Enablers and partners who can support the product team in delivering their solution
  • Could include: corporate services, security, legal, policy, communications or other forms of expertise

The right problems for the Digital Accelerator

checkmark
An actual problem – process, service, issue, or challenge – to be improved
checkmark
Doesn’t have an obvious, simple solution
checkmark
Has room for exploration, space to pivot, and flexible timelines
checkmark
Has a team that will continue to work on a solution once the program ends
checkmark
Be related to the core work of your organization – internal or external
checkmark
Has a business owner open to solution ideas that go beyond the usual
checkmark
Has usable (and accessible) data to inform exploration and solutions
checkmark
Has the potential to change how people think about and do work
checkmark
Has organizational support and buy-in
checkmark
Has access to users to co-design, explore, and gather insights from
checkmark
Can be explored and shared publicly, with a team who can work in the open
checkmark
Has a manageable scope


What's not the right problem?

x
A pre-determined solution
x
A large-scale complex problem with many dependent pieces
x
A pre-existing project with fixed timelines and requirements
x
A team that will not continue working on their solution post-Accelerator
x
No access to users to collaborate with or be informed by
x
Is classified and/or cannot be shared openly with other teams or the broader public service

Intake Process

Contact us to arrange an information session about the Digital Accelerator for your team

CSPS Digital Accelerator Information Deck (Bilingual)

CSPS Digital Accelerator Team Cohort Experience Intake Form (English)

CSPS Digital Accelerator Cohort Experience Overview and Commitment Agreement (English)

Info session deck (English)

Info session deck (French)

Registration for the CSPS Digital Accelerator Program is currently closed. For more information or to be added to a waiting list for the next cycle, contact the CSPS Digital Accelerator team at accelerator-accelerateur@csps-efpc.gc.ca.

History of the Digital Accelerator


In Spring 2021, CSPS welcomed its first cohort of Digital Accelerator teams for a 13-week, completely virtual hands-on learning experience. Five teams participated, from four departments:  

  • Canada Revenue Agency
  • Department of Fisheries and Oceans
  • Department of National Defence
  • Canada School of Public Service


In this cohort, teams focused on internal-facing challenges and solutions, including new employee onboarding, simplifying procurement processes, improving internal access to data, supporting employee training and learning, and making operational decisions using data and insights.


As a team, they worked together to pinpoint their users’ needs, improve their digital skills, explore their problems from multiple angles, identify different solution options, develop prototypes and test with users. At the end of the program, the teams pitched their solutions to more than 400 public servants from across the country who participated in Demo Day.  


Interested in learning more about the teams’ solutions and experiences? Click on the links below.  


Team DND-Army – Canadian Army Digital Transformation

Team CRA – CRA Learning Zone

Team CSPS – Procurement Portal

Team DFO – Improving the Onboarding Experience  


Testimonial video from our first cohort. Watch it here!

In Winter 2022, CSPS had a second cohort of Digital Accelerator teams for an 11-week, completely virtual hands-on learning experience.  

Eight teams participated, from seven different departments:  

  • Canada Revenue Agency
  • Department of Fisheries and Oceans
  • Indigenous Services Canada
  • Canada School of Public Service
  • Transport Canada
  • Employment and Social Development Canada
  • Innovation, Science and Economic Development Canada


In this cohort, teams focused on improving a self-service portal, collecting clean and consistent data to report on engagement, adapting data science work to attract new talent, creating safer devices for employees purposes, redesigning a Web interface, improving data management process, centralizing a reporting product for Business Analysts to make data and insights accessible and reportable and the referral process for field auditors and technical advisors.  


At the end of the program, teams were able to work with digital tools and new approaches, be more fluent public servants in the digital sphere and each teams presented demos of their proposed solutions to more than 600 public servants from across the country who participated in the CSPS Digital Accelerator’s Demo Day.  


Watch the 2022 Demo Day video Here! *It is important to note that the recording of this session is only available in the language that was used during the event.


Meet the CSPS Digital Accelerator Team















For inquires about the Digital Accelerator contact us at CSPS Digital Accelerator mailbox.




Canada logo.png