Difference between revisions of "Federal Provincial Territorial COVID-19 web management working group/November 9 2021"

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{{Template:FPT COVID web management Tabs}}
 
{{Template:FPT COVID web management Tabs}}
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==Updates==
  
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==Meeting information==
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<b>Travel</b>
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<b>Travel:</b>  
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*[https://travel.gc.ca/travel-covid/travel-restrictions/covid-vaccinated-travellers-entering-canada Vaccinate traveller page updates:]  
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*Updates made to [https://travel.gc.ca/travel-covid/travel-restrictions/domestic-travel#determine-fully travelling within Canada page]  
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**Resumption of flights to Morocco
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Continuing to make updates to the [https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19/testing-screening-contact-tracing/summary-data-travellers.html summary data pages]
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**Stopped testing at MTL airport
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*[https://voyage.gc.ca/voyage-covid/voyage-restrictions/voyageurs-vaccines-covid-entrent-canada?_ga=2.187649505.836853850.1637607195-475350295.1637607195 Boarding flights and trains in Canada page] updated
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*Working on Nov 21 OIC updates
  
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<b>Vaccine</b>
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<b>HC</b>
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*Updated recommendations from [https://www.canada.ca/en/public-health/services/immunization/national-advisory-committee-on-immunization-naci/recommendations-use-covid-19-vaccines/summary-october-22-2021.html NACI for severe allergic reactions]  
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*Keeping [https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19/vaccines/life-after-vaccination/vaccine-proof.html proof of vaccination page] updated
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*Worked with IRCC on [https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19/vaccines/life-after-vaccination/vaccine-proof.html proof of vaccination] that went live last week
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*Decommissioned [https://www.canada.ca/content/dam/phac-aspc/documents/services/diseases/2019-novel-coronavirus-infection/awareness-resources/vaccinated-against-covid-19-public-health-measures/vaccinated-against-covid-19-public-health-measures.pdf “What it means to be vaccinated”] page and other early awareness resources
  
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<b>BC</b>
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<b>PHAC</b>
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*Announcing today that booster shots will be available for all in the province
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*Reworking [https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/prevention-risks/about-non-medical-masks-face-coverings.html#a2 non-medical mask] content updating:
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*This [https://www2.gov.bc.ca/gov/content/covid-19/travel/current page] will be updated tomorrow with details of federal proof of vaccination for travel
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**new infographic on types of masks and respirators
 +
**merging existing infographics to main non-medical masks landing page
 +
**removing sew/non-sew instructions for mask making
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**about non-medical mask page
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*Next week, updates to the [https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/prevention-risks.html Prevention and Risks] page will begin
  
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<b>Nova Scotia</b>
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<b>Forward planning exercise (COVID) </b>- Michael Lawson(Health Canada)
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*Businesses will be able to scan QR codes soon
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*Fall 2021 update of areas of interest
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*Many users also using printed version and laminating them
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**Topic that are still top of mind:
 +
***updates to public health measures
 +
***testing
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***proof of vaccination
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**Areas of interest in the next few months:
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***domestic travel
 +
***boosters
 +
***pediatric vaccination
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***flu season
 +
***what does fully vaccinated mean?
 +
***long covid - help and resources
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***flu season
 +
**Trending downwards:
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***covid-19 101 information
 +
***financial support
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****vaccine hesitancy
  
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<b>PEI</b>
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*Full <b>[https://jamboard.google.com/u/1/d/1H2mrWZ2I9fqHw44-py_nO9jXxRqGFJg6BbbTbWA8om0/viewer?usp=sharing Jamboard exercise]</b>
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*Businesses will be able to scan QR code as of next week
 
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*Finding that users want to print and laminate their version
 
  
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<b>Yukon</b>
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<b>Proof of vaccination usability testing</b>
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*Proof of vaccination page offers electronic, email and mail
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*On “How to get your Cpvid-19 proof vaccination” page
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*Key findings: Majority of users were able to successfully navigate the “How to get proof” page
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**Confusion between the provincial proof of vaccination and federal proof for those with two different proofs: BC, Quebec and Manitoba
  
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<b>Demo Proof of Vaccination - IRCC</b>
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<b>How each jurisdiction tests content in QA virtually</b>
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*IRCC developed a set of pages for Canadian proof of vaccination (for travel outside of Canada)
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*BC looking to see how others test web content virtually (prior to the pandemic, use to test in person
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**[https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-covid-19-proof-vaccination/get-proof.html About the Canadian COVID-19 proof of vaccination]
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*Federal colleagues:
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**More updates to come clarifying common questions received from feedback
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**Use a Canada.ca test environment
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***prototypes developed in Github
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*Much of the feedback is around these areas:
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**Test folder on the live server, and once the testing is complete the folder is removed
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**Clients are unaware of the differences between the Canadian COVID-19 proof of vaccination and their provincial/territorial one
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**Password protected pages
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**Users are confused when directed to provincial/territorial sites and assume they were sent to the wrong place.
 
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**Users are expecting to get the proof of vaccination from the federal government as opposed to their provincial or territorial government.
 
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**Users don’t know if they already have it or if they need to get a new one
 
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**How to update vaccination records
 
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**How to get proof through non-digital means
 
  
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==Notes and action items==
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<b>Presentation:[[Media:Usability testing PVC Nov3-5 - KeyFindings Deck.pptx]] </b>
  
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<b>Support for individuals / Provincial and territorial support:</b>
 +
*[https://www.canada.ca/en/department-finance/economic-response-plan.html#provincial_territorial_support Check for broken links] and [mailto:laura.piper@tbs-sct.gc.ca email Laura] with any updated links
 
[[Category:COVID communications]]
 
[[Category:COVID communications]]

Latest revision as of 13:18, 23 November 2021


Home Meetings Collaboration space Contacts

Updates

Travel

HC

PHAC

  • Reworking non-medical mask content updating:
    • new infographic on types of masks and respirators
    • merging existing infographics to main non-medical masks landing page
    • removing sew/non-sew instructions for mask making
    • about non-medical mask page
  • Next week, updates to the Prevention and Risks page will begin

Forward planning exercise (COVID) - Michael Lawson(Health Canada)

  • Fall 2021 update of areas of interest
    • Topic that are still top of mind:
      • updates to public health measures
      • testing
      • proof of vaccination
    • Areas of interest in the next few months:
      • domestic travel
      • boosters
      • pediatric vaccination
      • flu season
      • what does fully vaccinated mean?
      • long covid - help and resources
      • flu season
    • Trending downwards:
      • covid-19 101 information
      • financial support
        • vaccine hesitancy

Proof of vaccination usability testing

  • On “How to get your Cpvid-19 proof vaccination” page
  • Key findings: Majority of users were able to successfully navigate the “How to get proof” page
    • Confusion between the provincial proof of vaccination and federal proof for those with two different proofs: BC, Quebec and Manitoba

How each jurisdiction tests content in QA virtually

  • BC looking to see how others test web content virtually (prior to the pandemic, use to test in person
  • Federal colleagues:
    • Use a Canada.ca test environment
      • prototypes developed in Github
    • Test folder on the live server, and once the testing is complete the folder is removed
    • Password protected pages

Notes and action items

Presentation:Media:Usability testing PVC Nov3-5 - KeyFindings Deck.pptx

Support for individuals / Provincial and territorial support:

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