Difference between revisions of "Federal Provincial Territorial COVID-19 web management working group/November 9 2021"

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{{Template:FPT COVID web management Tabs}}
 
{{Template:FPT COVID web management Tabs}}
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==Updates==
  
==Meeting information==
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<b>Travel</b>
<b>Travel:</b>  
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*[https://travel.gc.ca/travel-covid/travel-restrictions/covid-vaccinated-travellers-entering-canada Vaccinate traveller page updates:]  
*Updates made to [https://travel.gc.ca/travel-covid/travel-restrictions/domestic-travel#determine-fully travelling within Canada page]  
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**Resumption of flights to Morocco
Continuing to make updates to the [https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19/testing-screening-contact-tracing/summary-data-travellers.html summary data pages]
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**Stopped testing at MTL airport
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*[https://voyage.gc.ca/voyage-covid/voyage-restrictions/voyageurs-vaccines-covid-entrent-canada?_ga=2.187649505.836853850.1637607195-475350295.1637607195 Boarding flights and trains in Canada page] updated
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*Working on Nov 21 OIC updates
  
<b>Vaccine
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<b>HC</b>
*Updated recommendations from [https://www.canada.ca/en/public-health/services/immunization/national-advisory-committee-on-immunization-naci/recommendations-use-covid-19-vaccines/summary-october-22-2021.html NACI for severe allergic reactions]  
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*Keeping [https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19/vaccines/life-after-vaccination/vaccine-proof.html proof of vaccination page] updated
*Worked with IRCC on [https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19/vaccines/life-after-vaccination/vaccine-proof.html proof of vaccination] that went live last week
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*Decommissioned [https://www.canada.ca/content/dam/phac-aspc/documents/services/diseases/2019-novel-coronavirus-infection/awareness-resources/vaccinated-against-covid-19-public-health-measures/vaccinated-against-covid-19-public-health-measures.pdf “What it means to be vaccinated”] page and other early awareness resources
  
<b>BC<b/>
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<b>PHAC</b>
*Announcing today that booster shots will be available for all in the province
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*Reworking [https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/prevention-risks/about-non-medical-masks-face-coverings.html#a2 non-medical mask] content updating:
*This [https://www2.gov.bc.ca/gov/content/covid-19/travel/current page] will be updated tomorrow with details of federal proof of vaccination for travel
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**new infographic on types of masks and respirators
 +
**merging existing infographics to main non-medical masks landing page
 +
**removing sew/non-sew instructions for mask making
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**about non-medical mask page
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*Next week, updates to the [https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/prevention-risks.html Prevention and Risks] page will begin
  
<b>Nova Scotia</b>
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<b>Forward planning exercise (COVID) </b>- Michael Lawson(Health Canada)
Businesses will be able to scan QR codes soon
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*Fall 2021 update of areas of interest
Many users also using printed version and laminating them
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**Topic that are still top of mind:
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***updates to public health measures
 +
***testing
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***proof of vaccination
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**Areas of interest in the next few months:
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***domestic travel
 +
***boosters
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***pediatric vaccination
 +
***flu season
 +
***what does fully vaccinated mean?
 +
***long covid - help and resources
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***flu season
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**Trending downwards:
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***covid-19 101 information
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***financial support
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****vaccine hesitancy
  
<b>PEI</b>
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*Full <b>[https://jamboard.google.com/u/1/d/1H2mrWZ2I9fqHw44-py_nO9jXxRqGFJg6BbbTbWA8om0/viewer?usp=sharing Jamboard exercise]</b>
Businesses will be able to scan QR code as of next week
 
Finding that users want to print and laminate their version
 
 
 
<b>Yukon</b>
 
Proof of vaccination page offers electronic, email and mail
 
 
 
<b>Demo Proof of Vaccination - IRCC</b>
 
IRCC developed a set of pages for Canadian proof of vaccination (for travel outside of Canada)
 
About the Canadian COVID-19 proof of vaccination
 
More updates to come clarifying common questions received from feedback
 
 
 
Much of the feedback is around these areas:
 
Clients are unaware of the differences between the Canadian COVID-19 proof of vaccination and their provincial/territorial one
 
Users are confused when directed to provincial/territorial sites and assume they were sent to the wrong place.
 
Users are expecting to get the proof of vaccination from the federal government as opposed to their provincial or territorial government.
 
Users don’t know if they already have it or if they need to get a new one
 
How to update vaccination records
 
How to get proof through non-digital means
 
  
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<b>Proof of vaccination usability testing</b>
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*On “How to get your Cpvid-19 proof vaccination” page
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*Key findings: Majority of users were able to successfully navigate the “How to get proof” page
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**Confusion between the provincial proof of vaccination and federal proof for those with two different proofs: BC, Quebec and Manitoba
  
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<b>How each jurisdiction tests content in QA virtually</b>
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*BC looking to see how others test web content virtually (prior to the pandemic, use to test in person
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*Federal colleagues:
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**Use a Canada.ca test environment
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***prototypes developed in Github
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**Test folder on the live server, and once the testing is complete the folder is removed
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**Password protected pages
  
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==Notes and action items==
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<b>Presentation:[[Media:Usability testing PVC Nov3-5 - KeyFindings Deck.pptx]] </b>
  
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<b>Support for individuals / Provincial and territorial support:</b>
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*[https://www.canada.ca/en/department-finance/economic-response-plan.html#provincial_territorial_support Check for broken links] and [mailto:laura.piper@tbs-sct.gc.ca email Laura] with any updated links
 
[[Category:COVID communications]]
 
[[Category:COVID communications]]

Latest revision as of 13:18, 23 November 2021


Home Meetings Collaboration space Contacts

Updates

Travel

HC

PHAC

  • Reworking non-medical mask content updating:
    • new infographic on types of masks and respirators
    • merging existing infographics to main non-medical masks landing page
    • removing sew/non-sew instructions for mask making
    • about non-medical mask page
  • Next week, updates to the Prevention and Risks page will begin

Forward planning exercise (COVID) - Michael Lawson(Health Canada)

  • Fall 2021 update of areas of interest
    • Topic that are still top of mind:
      • updates to public health measures
      • testing
      • proof of vaccination
    • Areas of interest in the next few months:
      • domestic travel
      • boosters
      • pediatric vaccination
      • flu season
      • what does fully vaccinated mean?
      • long covid - help and resources
      • flu season
    • Trending downwards:
      • covid-19 101 information
      • financial support
        • vaccine hesitancy

Proof of vaccination usability testing

  • On “How to get your Cpvid-19 proof vaccination” page
  • Key findings: Majority of users were able to successfully navigate the “How to get proof” page
    • Confusion between the provincial proof of vaccination and federal proof for those with two different proofs: BC, Quebec and Manitoba

How each jurisdiction tests content in QA virtually

  • BC looking to see how others test web content virtually (prior to the pandemic, use to test in person
  • Federal colleagues:
    • Use a Canada.ca test environment
      • prototypes developed in Github
    • Test folder on the live server, and once the testing is complete the folder is removed
    • Password protected pages

Notes and action items

Presentation:Media:Usability testing PVC Nov3-5 - KeyFindings Deck.pptx

Support for individuals / Provincial and territorial support: