Difference between revisions of "Federal Provincial Territorial COVID-19 web management working group/February 2 2021"
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{{Template:FPT COVID web management Tabs}} | {{Template:FPT COVID web management Tabs}} | ||
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| − | * | + | ==Vaccine update== |
| − | + | *Analytics traffic to vaccine went down about 15% in last week, with travel content being the most important - calls up 11% | |
| + | *Vaccine topic page rolled out last week | ||
| − | + | ==Analytics update== | |
| − | + | *Vaccine feedback via feedback form | |
| − | + | *January alone, >3000 comments | |
| + | *Distribution questions received the most, 39% of total feedback | ||
| + | *Eligibility: can I get the vaccine if I already had covid, if i’m living in another province, or if I’m not a citizen? | ||
| + | *After vaccination: proof of vaccination, prevention measures post vaccination, proof to travel? | ||
| + | :*Q: Does anyone know about/working on proof of vaccination? Group unsure of federal proof vs the US | ||
| + | :*David Cox (Ontario): Ontario is working on something (digital), so looks like it will be provincial | ||
| + | :*Most likely because Health is provincially mandated | ||
| + | |||
| + | ==Interjurisdictional travel study results == | ||
| + | *Goal of the study: improve user success for interprovincial travel | ||
| + | *Answers need to be better convey that the answer is on the provincial site, and not federal | ||
| + | *Changes: Removed all advice from Canada.ca to encourage click-through | ||
| + | :*Compare picker between the Go button vs list of provinces | ||
| + | *Results: 97% click through to province on prototype | ||
| + | *List was slightly better than picker | ||
| + | *Next steps: Travel page already live (Jan 29), and hope travel feedback volume will decrease | ||
| + | :*Going to break out the Vaccines roll-out page into two (prototype in progress) | ||
| + | :*Develop picker design patter with advice to use for long list or > 6 links | ||
| + | |||
| + | ==Cross-linkages with provinces/territories == | ||
| + | *Context: Finance got involved since the first lockdown happened | ||
| + | :*Goal: make easier access for Canadians | ||
| + | :*Economic Response Plan was the one stop shop response for all things finance | ||
| + | :*30 million visitors since launched in March (30-40K per day) | ||
| + | :*Asked that provinces/territories verify their links are correct, can message Ricky for changes | ||
| + | :*ERP has been a very collaborative project, currently in it’s 15 iterations with testing/changes | ||
| + | |||
| + | ==Discussion item: Who has or is building a design system?== | ||
| + | *Long term planning: DTO manages guidance/templates for the Canda.ca design system | ||
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==Notes and action items== | ==Notes and action items== | ||
| − | *[https://docs.google.com/spreadsheets/d/1_NnTmzVOSJyMy-raTnYrU8NlHVnJWCgL0BRdNG9HwX0/edit?ts=601813ee#gid=0 | + | *<b>Cross-linkages:</b>[https://docs.google.com/spreadsheets/d/1_NnTmzVOSJyMy-raTnYrU8NlHVnJWCgL0BRdNG9HwX0/edit?ts=601813ee#gid=0 List of federal COVID-19 web pages] |
| − | *<b> | + | *<b>Presentation:</b> [[Media:User feedback (Jan 25-31) - Vaccines - FPT.pdf]] |
| − | *<b> | + | *<b>Presentation:</b> [[Media:Handoff to Provinces study (1).pdf]] |
[[Category:COVID communications]] | [[Category:COVID communications]] | ||
Latest revision as of 17:51, 8 August 2021
| Home | Meetings | Collaboration space | Contacts |
Vaccine update
- Analytics traffic to vaccine went down about 15% in last week, with travel content being the most important - calls up 11%
- Vaccine topic page rolled out last week
Analytics update
- Vaccine feedback via feedback form
- January alone, >3000 comments
- Distribution questions received the most, 39% of total feedback
- Eligibility: can I get the vaccine if I already had covid, if i’m living in another province, or if I’m not a citizen?
- After vaccination: proof of vaccination, prevention measures post vaccination, proof to travel?
- Q: Does anyone know about/working on proof of vaccination? Group unsure of federal proof vs the US
- David Cox (Ontario): Ontario is working on something (digital), so looks like it will be provincial
- Most likely because Health is provincially mandated
Interjurisdictional travel study results
- Goal of the study: improve user success for interprovincial travel
- Answers need to be better convey that the answer is on the provincial site, and not federal
- Changes: Removed all advice from Canada.ca to encourage click-through
- Compare picker between the Go button vs list of provinces
- Results: 97% click through to province on prototype
- List was slightly better than picker
- Next steps: Travel page already live (Jan 29), and hope travel feedback volume will decrease
- Going to break out the Vaccines roll-out page into two (prototype in progress)
- Develop picker design patter with advice to use for long list or > 6 links
Cross-linkages with provinces/territories
- Context: Finance got involved since the first lockdown happened
- Goal: make easier access for Canadians
- Economic Response Plan was the one stop shop response for all things finance
- 30 million visitors since launched in March (30-40K per day)
- Asked that provinces/territories verify their links are correct, can message Ricky for changes
- ERP has been a very collaborative project, currently in it’s 15 iterations with testing/changes
Discussion item: Who has or is building a design system?
- Long term planning: DTO manages guidance/templates for the Canda.ca design system
Notes and action items
- Cross-linkages:List of federal COVID-19 web pages
- Presentation: Media:User feedback (Jan 25-31) - Vaccines - FPT.pdf
- Presentation: Media:Handoff to Provinces study (1).pdf
