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|   | ==='''<big>Testimonials:</big>'''===  |   | ==='''<big>Testimonials:</big>'''===  | 
| − | [[File:Feed back.png|alt=|left|frameless|upright=2.5]]  | + | [[File:Feed_back.png|alt=|frameless]]  | 
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|   | ==<div id="FAQ">'''<big><big>FAQ</big></big>'''==  |   | ==<div id="FAQ">'''<big><big>FAQ</big></big>'''==  | 
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|   | + | '''<big>How many projects does Surge normally take on?</big>'''  | 
|   | + |    | 
|   | + | <big>Typically, 2-4 projects at any given time, with start and end-dates staggered.</big>   | 
|   |  |   |  | 
|   | + | '''<big>What is the average duration of a project? How many analysts work on a project?</big>'''  | 
|   | + |  | 
|   | + | <big>Projects usually last from 2 to 8 months. A project team will typically include 3-5 analysts. We do not 'loan out' analysts to departments, unlike the Free Agent Program.</big>  | 
|   | + |  | 
|   | + | '''<big>How does the cost sharing approach to projects work?</big>'''  | 
|   | + |  | 
|   | + | <big>CSPS and the partner department sign an MOU outlining costs, roles, timelines and deliverables. Costs are based on analysts' hourly wages and any additional O&M costs, if applicable (e.g., costs to hire an external speaker).</big>  | 
|   | + |  | 
|   | + | <big>All partner projects are cost-shared - CSPS takes on a certain portion of the project costs (based on discussions and agreement with partners). Funds are collected through an Interdepartmental Settlement, typically from partners' O&M budgets.</big>  | 
|   | + |  | 
|   | + | <big>'''How long does the MOU take to put in place?'''<br />We can normally draft and share an MOU quickly (1-2 weeks), after scope, timelines, and deliverables have been discussed and agreed upon.</big>  | 
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|   | ==<div id="Contact">'''<big>Contact Us</big>'''==  |   | ==<div id="Contact">'''<big>Contact Us</big>'''==  | 
|   | <big>If you are interested in working with us, or in learning more about what we do, reach out to us at surgesolutionsunit@csps-efpc.gc.ca or visit our [https://gcxgce.sharepoint.com/teams/1000611/ GC Exchange site].</big>  |   | <big>If you are interested in working with us, or in learning more about what we do, reach out to us at surgesolutionsunit@csps-efpc.gc.ca or visit our [https://gcxgce.sharepoint.com/teams/1000611/ GC Exchange site].</big>  | 
|   | |}  |   | |}  |