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→FAQ
==='''<big>Testimonials:</big>'''===
==='''<big>Testimonials:</big>'''===
[[File:Feed back.png|alt=|left|frameless|upright=2.5]]
[[File:Feed_back.png|alt=|frameless]]
==<div id="FAQ">'''<big><big>FAQ</big></big>'''==
==<div id="FAQ">'''<big><big>FAQ</big></big>'''==
'''<big>How many projects does Surge normally take on?</big>'''
<big>Typically, 2-4 projects at any given time, with start and end-dates staggered.</big>
'''<big>What is the average duration of a project? How many analysts work on a project?</big>'''
<big>Projects usually last from 2 to 8 months. A project team will typically include 3-5 analysts. We do not 'loan out' analysts to departments, unlike the Free Agent Program.</big>
'''<big>How does the cost sharing approach to projects work?</big>'''
<big>CSPS and the partner department sign an MOU outlining costs, roles, timelines and deliverables. Costs are based on analysts' hourly wages and any additional O&M costs, if applicable (e.g., costs to hire an external speaker).</big>
<big>All partner projects are cost-shared - CSPS takes on a certain portion of the project costs (based on discussions and agreement with partners). Funds are collected through an Interdepartmental Settlement, typically from partners' O&M budgets.</big>
<big>'''How long does the MOU take to put in place?'''<br />We can normally draft and share an MOU quickly (1-2 weeks), after scope, timelines, and deliverables have been discussed and agreed upon.</big>
==<div id="Contact">'''<big>Contact Us</big>'''==
==<div id="Contact">'''<big>Contact Us</big>'''==
<big>If you are interested in working with us, or in learning more about what we do, reach out to us at surgesolutionsunit@csps-efpc.gc.ca or visit our [https://gcxgce.sharepoint.com/teams/1000611/ GC Exchange site].</big>
<big>If you are interested in working with us, or in learning more about what we do, reach out to us at surgesolutionsunit@csps-efpc.gc.ca or visit our [https://gcxgce.sharepoint.com/teams/1000611/ GC Exchange site].</big>
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