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Difference between revisions of "Travel working group"

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=COVID-19 Travel theme working group (canada.ca): Terms of Reference=
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==Purpose Statement==
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The COVID-19 travel working group is collaborating to improve the findability and usability of canada.ca information for travellers. 
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==Members==
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*Global Affairs Canada and Privy Council of Canada (Co-chairs)
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*Treasury Board Secretariat of Canada (Digital Transformation Office)
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*Public Health Agency of Canada
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*CBSA
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*IRCC
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*Transport Canada
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==Meeting schedule==
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*Every Monday at 1:30 for all hands check in meeting
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:*Agenda and action items posted to the wiki; forward agenda items always welcome
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*Ad hoc working meetings to brainstorm solutions, to co-create content for the web, or to review usability testing as needed
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==Work context==
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*Focus on optimized web content that is driven by research (analytics, tracking top tasks and usability testing)
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*Work is interdepartmental, collaborative, incremental and iterative
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*Effective web content reflects policy and program realities while enabling users to find information and complete tasks effectively.
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:*Other tactics will be considered: improving metadata and applying structured data to surface content.
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==Evaluation (Success)==
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The success of the working group will be determined by performance measures set out by PHAC/HC at the beginning of COVID-19 work. For travel, this is mostly:
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Capacity to improve task success and findability of travel-related content (measured via moderated and unmoderated testing) in a timely manner

Revision as of 09:22, 6 July 2020

COVID-19 Travel theme working group (canada.ca): Terms of Reference

Purpose Statement

The COVID-19 travel working group is collaborating to improve the findability and usability of canada.ca information for travellers.

Members

  • Global Affairs Canada and Privy Council of Canada (Co-chairs)
  • Treasury Board Secretariat of Canada (Digital Transformation Office)
  • Public Health Agency of Canada
  • CBSA
  • IRCC
  • Transport Canada

Meeting schedule

  • Every Monday at 1:30 for all hands check in meeting
  • Agenda and action items posted to the wiki; forward agenda items always welcome
  • Ad hoc working meetings to brainstorm solutions, to co-create content for the web, or to review usability testing as needed

Work context

  • Focus on optimized web content that is driven by research (analytics, tracking top tasks and usability testing)
  • Work is interdepartmental, collaborative, incremental and iterative
  • Effective web content reflects policy and program realities while enabling users to find information and complete tasks effectively.
  • Other tactics will be considered: improving metadata and applying structured data to surface content.

Evaluation (Success)

The success of the working group will be determined by performance measures set out by PHAC/HC at the beginning of COVID-19 work. For travel, this is mostly: Capacity to improve task success and findability of travel-related content (measured via moderated and unmoderated testing) in a timely manner