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| + | =COVID-19 Travel theme working group (canada.ca): Terms of Reference= |
| + | ==Purpose Statement== |
| + | The COVID-19 travel working group is collaborating to improve the findability and usability of canada.ca information for travellers. |
| + | ==Members== |
| + | *Global Affairs Canada and Privy Council of Canada (Co-chairs) |
| + | *Treasury Board Secretariat of Canada (Digital Transformation Office) |
| + | *Public Health Agency of Canada |
| + | *CBSA |
| + | *IRCC |
| + | *Transport Canada |
| + | ==Meeting schedule== |
| + | *Every Monday at 1:30 for all hands check in meeting |
| + | :*Agenda and action items posted to the wiki; forward agenda items always welcome |
| + | *Ad hoc working meetings to brainstorm solutions, to co-create content for the web, or to review usability testing as needed |
| + | ==Work context== |
| + | *Focus on optimized web content that is driven by research (analytics, tracking top tasks and usability testing) |
| + | *Work is interdepartmental, collaborative, incremental and iterative |
| + | *Effective web content reflects policy and program realities while enabling users to find information and complete tasks effectively. |
| + | :*Other tactics will be considered: improving metadata and applying structured data to surface content. |
| + | ==Evaluation (Success)== |
| + | The success of the working group will be determined by performance measures set out by PHAC/HC at the beginning of COVID-19 work. For travel, this is mostly: |
| + | Capacity to improve task success and findability of travel-related content (measured via moderated and unmoderated testing) in a timely manner |