Difference between revisions of "CSPS Digital Academy/CSPS Digital Accelerator"

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[[File:CSPS Digital Accelerator.png|left|frameless|1525x1525px]]
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<center>[[File:CSPS digital accelerator banner v1 (1).png|alt=|left|frameless|1369x1369px]]
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!<big>[[#Overview|<span style="color:#ffffff">Overview</span>]]</big>
 
!<big>[[#Overview|<span style="color:#ffffff">Overview</span>]]</big>
!<big>[[#Exploration|<span style="color:#ffffff">Start your learning</span>]]</big>
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!<big>[[#Team|<span style="color:#ffffff">Build your team</span>]]</big>
!<big>[[#Specialized learning|<span style="color:#ffffff">Specialized Learning</span>]]</big>
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!<big>[[#Right Problems|<span style="color:#ffffff">Choose your problem</span>]]</big>
!<big>[[#Registration|<span style="color:#ffffff">Registration</span>]]</big>
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!<big>[[#Intake|<span style="color:#ffffff">Intake</span>]]</big>
!<big>[[#Intake|<span style="color:#ffffff">Spring 2021 Intake</span>]]</big>
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!<big>[[#Cohort 1|<span style="color:#ffffff">History of the Digital Accelerator</span>]]</big>
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!<big>[[#Partners|<span style="color:#ffffff">Partners</span>]]</big>
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!<big>[[#Our Team|<span style="color:#ffffff">Meet our team</span>]]</big>
 
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== '''<big>CSPS Digital Accelerator</big>''' ==
<h1 style="color:#3f2a56">'''Welcome'''</h1><big>The CSPS Digital Accelerator is a transformative learning experience designed for product teams, including their leaders, who want to experiment with more collaborative, open, human-centred and iterative ways of defining problems and developing solutions in a modern government era. It combines hands-on workshops, peer learning, coaching and mentoring in support of teams as they explore real business problems and prototype and test solutions with users.</big>  
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<div style="text-align: left">
<big><br>
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<h1 style="color:#3f2a56"><strong>Welcome</strong></h1><big>The CSPS Digital Accelerator Program is a transformative learning experience that helps established teams transition to new digital ways of working together. The program consists of a series of facilitated workshops, meet-ups, and events designed to prototype a human-centred solution to a current business problem. Through a combination of practical interventions, peer learning, coaching and mentoring, participants will develop and apply design, product management, and Agile methods to address and advance a business problem faced by their organization.</big> <br>
The CSPS Digital Accelerator builds on the success of the first two cohorts of the CSPS Digital Academy’s Premium program. Spring 2021 will be the first time we try this approach with teams, and we are excited to work with our partners to make this new approach a success.</big>  
+
<h1 style="color:#3f2a56"><div id="Overview"><strong>Overview of the program</strong></div></h1><big>The program consists of a series of facilitated workshops, meet-ups, and events. The program ends with teams presenting at "Demo Day," an opportunity to share their learning journey with other public servants across the Government of Canada. Registration for the CSPS Digital Accelerator Program is currently closed. For more information or to be added to a waiting list for the next cycle, contact the CSPS Digital Accelerator team at [mailto:accelerator-accelerateur@csps-efpc.gc.ca accelerator-accelerateur@csps-efpc.gc.ca].</big>
  
 
<br>
 
<br>
 
+
===<big>Goals</big>===
 +
{|
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|[[File:Learning by doing.png|left|frameless|85x85px|alt=Decorative image - hand using a pencil to write]]
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|
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=====<big>'''''Learning by doing'''''</big>=====
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<big>Teams get hands-on opportunities to apply new skills by designing, prototyping, and testing solutions to a real business problem relevant to their department.</big>
 +
<br><br>
 +
|-
 +
|[[File:Unlock.png|left|frameless|85x85px|alt=Decorative image - a lock unlocked]]
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|<big>'''''Breaking boundaries'''''</big><br><big>We aim to break down boundaries - in the way we work, collaborate, learn, and innovate. The Digital Accelerator team is constantly exploring, producing, and trying out different tools, resources, workshops, and activities in order to help create more digitally capable teams in the public service.</big>
 +
<br>
 +
|-
 +
|[[File:Strong.png|left|frameless|85x85px|alt=Decorative image - muscle ]]
 +
|<big>'''''Changing with confidence'''''</big><br><big>Modernizing requires change, and we recognize the importance of changing with confidence. If folks are first instilled with confidence, they may be more willing to embrace change and be more actively a part of creating change.</big>
 +
<br>
 +
|-
 +
|[[File:Collaboration hands.png|left|alt=Decorative image - four hands connected|85x85px|frameless]]
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|<big>'''''Collaborating to succeed'''''</big><br><big>Collaboration is key to successfully finding and prototyping solutions during the Digital Accelerator. We are always exploring and testing different tools, activities, and workshops that to help facilitate collaboration.</big><br><br>
 +
|-
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|[[File:Give teams skills.png|left|frameless|85x85px|alt=Decorative image - three people with a lightbulb on top of their heads]]
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|
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====='''''<big>Designing an empowering experience</big>'''''=====
 +
<big>Great products and services are human-centred and designed for and with users. This applies to the Digital Accelerator too. We design experiences with our participants in mind and support them every step of the way with coaching and mentoring, so they can have an enriching, empowering experience. We give teams the skills and tools they need to help them shift in the way they work, create, and share.</big>
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<br>
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|}
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| style="width:100%" | <div class="btn">'''<big><big>[https://www.csps-efpc.gc.ca/digital-academy/index-eng.aspx <span style="color:#3f2a56">Learn more about the CSPS Digital Academy</span>]</big></big>'''<br>
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| style="width:100%" |<div class="btn"><big><big>[https://gcxgce.sharepoint.com/teams/1000585/SitePages/Homepage.aspx <span style="color:#3f2a56">'''Learn more about the CSPS Digital Academy''']</span></big></big><br>
 
</div>
 
</div>
 
<div style="text-align: center;"></div>
 
<div style="text-align: center;"></div>
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<h1 style="color:#3f2a56"><div id="Overview">'''Overview of the program'''</div></h1>[[File:Accelerator timeline .png|center|frameless|1193x1193px]]
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<h1 style="color:#3f2a56"><div id="Team"><strong>How to build your Accelerator team</strong></div></h1>
 
 
 
 
 
{|
 
{|
 
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|+
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|[[File:Lego - product team.png|left|frameless|alt=Decorative image - lego blocks]]
 
|
 
|
=== <big>Onboarding and Skill building ===
 
==== (2 weeks)</big> ====
 
*<big>Team building</big>​
 
  
*<big>Skill sessions</big>
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===<big>Product Team</big>===
 +
*<big>Diverse & multidisciplinary</big>
  
*<big>Introduction to new tools</big>                            
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*<big>Product teams work on their problems during the Accelerator and ideally stay together once it is over</big>
 +
|-
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|[[File:Steering team.png|left|frameless|alt=Decorative image - steering wheel]]
 
|
 
|
=== <big>Design Discovery ===
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===<big>Steering Team</big>===
==== (3 weeks)</big> ====
 
  
* <big>Problem framing</big>
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*<big>Executive champion who fully supports the work of the product team</big>
 +
*<big>Other executive supporters who form a governance body and help support the work of the team through: approvals, guidance, unblocking, feedback, upward briefing, and funding.</big>
 +
|-
 +
|[[File:Partners-enablers.png|left|frameless|alt=Decorative image - shaking hands]]
 +
|
 +
===<big>Corporate Partners</big>===
  
* <big>Ideation</big>
+
*<big>Enablers and partners who can support the product team in delivering their solution</big>
  
* <big>Design thinking and user research</big>  
+
*<big>Could include: corporate services, security, legal, policy, communications or other forms of expertise</big>
 +
|}
 +
<h1 style="color:#3f2a56"><div id="Right Problems"><strong>The right problems for the Digital Accelerator</strong></div></h1>
 +
{|
 +
|+
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>An actual problem – process, service, issue, or challenge – to be improved</big>
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|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Doesn’t have an obvious, simple solution</big>
 +
|-
 +
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has room for exploration, space to pivot, and flexible timelines</big>
 +
|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 +
|<big>Has a team that will continue to work on a solution once the program ends</big>
 +
|-
 +
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Be related to the core work of your organization – internal or external</big>
 +
|-
 +
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 +
|<big>Has a business owner open to solution ideas that go beyond the usual</big>
 +
|-
 +
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has usable (and accessible) data to inform exploration and solutions</big>
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|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has the potential to change how people think about and do work</big>
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|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has organizational support and buy-in</big>
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|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has access to users to co-design, explore, and gather insights from</big>
 +
|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Can be explored and shared publicly, with a team who can work in the open</big>
 +
|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 +
|<big>Has a manageable scope</big>
 +
|}
 +
 
 +
 
 +
===<big>What's ''not'' the right problem? </big>===
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{|
 +
|+
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|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
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|<big>A pre-determined solution</big>
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|-
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|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
 +
|<big>A large-scale complex problem with many dependent pieces</big>
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|-
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|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
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|<big>A pre-existing project with fixed timelines and requirements</big>
 +
|-
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|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
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|<big>A team that will not continue working on their solution post-Accelerator</big>
 +
|-
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|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
 +
|<big>No access to users to collaborate with or be informed by</big>
 +
|-
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|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
 +
|<big>Is classified and/or cannot be shared openly with other teams or the broader public service</big>
 +
|}
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 +
<br><h1 style="color:#3f2a56"><div id="Intake"><strong>Intake Process</strong></div></h1>
 +
{| class="wikitable"
 +
|+
 
|
 
|
=== <big>Deeper Learning ===
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====<big>Contact us to arrange an information session about the Digital Accelerator for your team</big>====
==== (2 weeks)</big> ====
+
 
  
* <big>Focused learning opportunities</big> ​
 
  
* <big>Prototype planning</big>
+
<big>[[:File:CSPS Digital Accelerator Cohort Presentation - Présentation de la cohorte de l'Accélérateur du numérique de l'EFPC.pdf|<u>CSPS Digital Accelerator Information Deck (Bilingual)</u>]]</big>
  
* <big>Preparation for first pitch</big>
+
<big>[https://forms.office.com/pages/responsepage.aspx?id=aD7D7W7acUCxgc57pGH7rsusfA4mPKBCrgpLEshC8fZUQ1E3RVg4MTI2VFhRSzRNM1lQTDM2T1RNWi4u CSPS Digital Accelerator Team Cohort Experience Intake Form (English)]</big>
|
+
 
=== <big>Prototyping ===
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<big><u>[[:File:CSPS Digital Accelerator - Cohort Experience Overview and EX Agreement (2023-2024).pdf|CSPS Digital Accelerator Cohort Experience Overview and Commitment Agreement (English)]]</u></big>
==== (3 weeks)</big> ====
 
* <big>Developing and testing working prototypes with users</big>
 
<br>
 
<br>
 
|
 
=== <big>Aftercare ===
 
==== (3-6 months)</big> ====
 
  
* <big>Products progress towards beta or production</big>
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<big>[[:File:CSPS Accelerator Info Sessions - Cohort 2 (EN).pdf|<u>Info session deck (English)</u>]]</big>
  
* <big>Access to coaches and mentors</big>
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<big>[[:File:CSPS Accelerator Info Sessions - Cohort 2 (FR).pdf|<u>Info session deck (French)</u>]]</big>
  
* <big>Access to continuous learning</big>
 
 
|}
 
|}
<br>
 
<br>
 
===<big>Onboarding and Skill building (2 weeks)</big>===
 
  
* <big>Team building</big>
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=='''Registration for the CSPS Digital Accelerator Program is currently closed. For more information or to be added to a waiting list for the next cycle, contact the CSPS Digital Accelerator team at [mailto:accelerator-accelerateur@csps-efpc.gc.ca accelerator-accelerateur@csps-efpc.gc.ca].'''==
 +
<h1 style="color:#3f2a56"><div id="Cohort 1"><strong>History of the Digital Accelerator</strong></div></h1>
 +
 
 +
 
 +
<big>In Spring 2021, CSPS welcomed its first cohort of Digital Accelerator teams for a 13-week, completely virtual hands-on learning experience. Five teams participated, from four departments:  </big>  
  
* <big>Skill sessions</big>
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*<big>Canada Revenue Agency</big>
 +
*<big>Department of Fisheries and Oceans</big>
 +
*<big>Department of National Defence</big>
 +
*<big>Canada School of Public Service</big>
  
* <big>Introduction to new tools</big>
 
<br>
 
<hr>
 
<br>
 
===<big>Design Discovery (3 weeks)</big> ===
 
  
*<big>Problem framing</big>​
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<big>In this cohort, teams focused on internal-facing challenges and solutions, including new employee onboarding, simplifying procurement processes, improving internal access to data, supporting employee training and learning, and making operational decisions using data and insights.</big>  
*<big>Ideation</big>​
 
*<big>Design thinking and user research</big> <br />
 
<br>
 
<hr>
 
<br>
 
===<big>Deeper Learning (2 weeks)</big>===
 
  
*<big>Focused learning opportunities</big> ​
 
*<big>Prototype planning</big>​
 
*<big>Preparation for first pitch</big>
 
<br>
 
<hr>
 
<br>
 
===<big>Prototyping (3 weeks)</big>===
 
  
*<big>Developing and testing working prototypes with users<br /></big>
+
<big>As a team, they worked together to pinpoint their users’ needs, improve their digital skills, explore their problems from multiple angles, identify different solution options, develop prototypes and test with users. At the end of the program, the teams pitched their solutions to more than 400 public servants from across the country who participated in Demo Day.  </big>
<br>
 
<hr>
 
<br>
 
===<big>Aftercare (3-6 months)</big>===
 
  
*<big>Products progress towards beta or production</big> ​
 
  
*<big>Access to coaches and mentors</big>
+
<big>Interested in learning more about the teams’ solutions and experiences? Click on the links below.  </big>
  
*<big>Access to continuous learning</big>
 
<br>
 
<hr>
 
<br>
 
<br>
 
<h1 style="color:#3f2a56">'''How to build your Accelerator team'''</h1>
 
{|
 
|+
 
|[[File:Lego - product team.png|left|frameless]]
 
|
 
=== Product Team ===
 
  
* <big>5-10 people</big>  
+
<big>[[Team DND-Army – Canadian Army Digital Transformation|<u>Team DND-Army – Canadian Army Digital Transformation</u>]]</big>  
* <big>Diverse & multidisciplinary</big>
 
* <big>Should bring together:</big>
 
<small>Subject matter experts for the business line or program</small>
 
  
<small>Business analysts, designers, or product management</small>
+
<big>[[CSPS Digital Academy/CSPS Digital Accelerator/Team 3 - CRA|<u>Team CRA – CRA Learning Zone</u>]]</big>  
  
<small>Solutions designers / developers (technical, service designers, policy makers, etc.)</small>
+
<big>[[CSPS Digital Academy/CSPS Digital Accelerator/Team 4 - CSPS|<u>Team CSPS – Procurement Portal</u>]]</big>  
* <big>Product teams work on their problems '''full time''' during the Accelerator and ideally stay together once it is over</big>
 
|-
 
|[[File:Steering team.png|left|frameless]]
 
|
 
=== Steering Team ===
 
  
* <big>1 executive champion who participates '''part time''' in accelerator activities and fully supports the work of the product team</big>
+
[[CSPS Digital Academy/CSPS Digital Accelerator/Team 5 - DFO|<big><u>Team DFO – Improving the Onboarding Experience</u></big>]]  <br>
* <big>2-4 other executive supporters who form a governance body and help support the work of the team through:</big>
+
<br>
 +
<br><big>'''Testimonial video from our first cohort. [https://www.youtube.com/watch?v=hKRg1kO2VBE&list=PLNnlBXQ3s_AnimFcImt0b7tiO8P5qrAOF&index=4 <u>Watch it here!</u>]'''</big>
 +
<br>
 +
<br>In Winter 2022, CSPS had a second cohort of Digital Accelerator teams for an 11-week, completely virtual hands-on learning experience.  
  
<big>Approvals</big>
+
Eight teams participated, from seven different departments:  
  
<big>Guidance</big>
+
* Canada Revenue Agency
 +
* Department of Fisheries and Oceans
 +
* Indigenous Services Canada
 +
* Canada School of Public Service
 +
* Transport Canada
 +
* Employment and Social Development Canada
 +
* Innovation, Science and Economic Development Canada
  
<big>Unblocking</big>
 
  
<big>Feedback</big>
+
In this cohort, teams focused on improving a self-service portal, collecting clean and consistent data to report on engagement, adapting data science work to attract new talent, creating safer devices for employees purposes, redesigning a Web interface, improving data management process, centralizing a reporting product for Business Analysts to make data and insights accessible and reportable and the referral process for field auditors and technical advisors.  
  
<big>Upward briefing</big>
 
  
<big>Funding</big>
+
At the end of the program, teams were able to work with digital tools and new approaches, be more fluent public servants in the digital sphere and each teams presented demos of their proposed solutions to more than 600 public servants from across the country who participated in the CSPS Digital Accelerator’s Demo Day.
|-
 
|[[File:Partners-enablers.png|left|frameless]]
 
|
 
=== Partners (name TBD) ===
 
  
* <big>Enablers and partners who can support the product team in delivering their solution</big>
 
  
* <big>Could include: corporate services, security, legal, policy, communications or other forms of expertise</big>
+
<big>[https://collaboratevideo.net/csps-efpc/2022-03-23r Watch the 2022 Demo Day video Here! *It is important to note that the recording of this session is only available in the language that was used during the event.]</big>  
|}
 
<h1 style="color:#3f2a56">'''Problems that are right for the Accelerator'''</h1>
 
  
<h1 style="color:#3f2a56"><div id="Exploration">'''Start your learning here'''</div></h1>
+
<br>
The Exploration phase is when teams are onboarded, and learners start preparing for the Discovery phase by completing the Digital Readiness Self-Assessment and engaging in self-directed and classroom learning focused on the five Government of Canada Digital Standards most closely aligned with the objectives of the CSPS Digital Accelerator.
+
<h1 style="color:#3f2a56"><div id="Our Team"><strong>Meet the CSPS Digital Accelerator Team</strong></div></h1>[[File:Digital Accelerator - Team Banner EN.jpg|alt=|left|frameless|1500x1500px]]<br>
 
<br><br>
 
<br><br>
'''To all prospective Spring 2021 Accelerator participants''': Completing the Digital Readiness Assessment and addressing your knowledge gaps in relation to the Government of Canada Digital Standards is an integral part of your learning journey as you get ready to enter the Discovery phase. '''Make sure you complete the Digital Readiness Self-Assessment''' and give yourself time to explore the learning resources and take the Discover Digital learning modules.
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{| style="margin-left: auto; margin-right: auto; border: none;"
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<br>
|-
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| style="width:100%" |<div class="btn">'''<big><big>[https://survey-sondage.csps-efpc.gc.ca/jfe/form/SV_3Iw2GfXxxb79MrQ?Q_Language=EN <span style="color:#3f2a56">Take the Digital Readiness Self-Assessment</span>]</big></big>'''<br>
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<br>
</div>
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<br>
<div style="text-align:center;"></div>
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<br>
|}
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<br>
</center>
 
<h3>'''Bridge your knowledge gaps '''</h3>
 
  
Once you’ve completed the Digital Readiness Self-Assessment, bridge your knowledge gaps by selecting the self-directed learning we have curated for you, based on your overall and Digital Standard-specific scores. 
 
<br><br>
 
{| style="margin-left: auto; margin-right: auto; border: none;"
 
|-
 
| style="width:100%" |<div class="btn">'''<big><big>[[:en:Digital_Academy/Digital_Readiness#Gear_up_for_the_CSPS_Digital_Accelerator_with_Self-Directed_Learning|<span style="color:#3f2a56">Access self-directed learning </span>]]</big></big>'''<br>
 
</div>
 
<div style="text-align:center;"></div>
 
|}
 
<br>
 
  
<h3>'''Discover Digital Series '''</h3>
+
For inquires about the Digital Accelerator contact us at [mailto:csps.accelerator-accelerateur.efpc@canada.ca CSPS Digital Accelerator mailbox.]
  
The CSPS Digital Academy’s [https://www.csps-efpc.gc.ca/discover-series/index-eng.aspx Discover series] is a suite of foundational courses introducing new mindsets, skills and techniques to help public servants succeed in the digital era.
+
<br>
<br><br>
+
<br>
Like the Accelerator’s self-directed learning, the curriculum and topics are closely linked to the Government of Canada Digital Standards. Executives, managers and employees who have been selected to take part in the Accelerator will be registered in classroom offerings of either Discover Digital in Practice, Discover Digital for Managers or Discover Digital for Executives.
 
<br><br>
 
More details will be communicated in the confirmation email all participants will receive following registration (link to bookmarked Spring 2021 registration section). If there’s room, employees who won’t participate in the Accelerator will also be offered the opportunity to attend one of the Discover Digital modules. Available spaces will be distributed equally between the participating organizations.
 
<br><br><h1 style="color:#3f2a56"><div id="Contact us">'''Meet the Digital Accelerator team'''</div></h1>
 
<ul>
 
<li>[mailto:csps.accelerator-accelerateur.efpc@canada.ca CSPS Digital Accelerator - General enquiries]
 
<li>[mailto:nicholas.scott@canada.ca Nick Scott, Executive Director]
 
<li>[mailto:zoe.langevin@canada.ca Zoe Langevin, Partner Success Lead]
 
<li>[mailto:louise.cote@canada.ca Louise Côté, Learning Experience and Problem-Based Learning Lead]   
 
<li>[mailto:isa.david@canada.ca Isa David, Specialized Learning Lead] 
 
<li>[mailto:kimberley.hutchinson@canada.ca Kimberley Hutchinson, Exploration Learning Lead]></li>   
 
<li>[mailto:liz.mckeown@canada.ca Liz McKeown, Executive Learning lead]</li> 
 
<li>[mailto:valerie.gaudreault2@canada.ca Valérie Gaudreault, UX Strategist]
 
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Latest revision as of 13:26, 16 September 2024


Overview Build your team Choose your problem Intake History of the Digital Accelerator Partners Meet our team


CSPS Digital Accelerator

Welcome

The CSPS Digital Accelerator Program is a transformative learning experience that helps established teams transition to new digital ways of working together. The program consists of a series of facilitated workshops, meet-ups, and events designed to prototype a human-centred solution to a current business problem. Through a combination of practical interventions, peer learning, coaching and mentoring, participants will develop and apply design, product management, and Agile methods to address and advance a business problem faced by their organization.

Overview of the program

The program consists of a series of facilitated workshops, meet-ups, and events. The program ends with teams presenting at "Demo Day," an opportunity to share their learning journey with other public servants across the Government of Canada. Registration for the CSPS Digital Accelerator Program is currently closed. For more information or to be added to a waiting list for the next cycle, contact the CSPS Digital Accelerator team at accelerator-accelerateur@csps-efpc.gc.ca.


Goals

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Learning by doing

Teams get hands-on opportunities to apply new skills by designing, prototyping, and testing solutions to a real business problem relevant to their department.

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Breaking boundaries
We aim to break down boundaries - in the way we work, collaborate, learn, and innovate. The Digital Accelerator team is constantly exploring, producing, and trying out different tools, resources, workshops, and activities in order to help create more digitally capable teams in the public service.


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Changing with confidence
Modernizing requires change, and we recognize the importance of changing with confidence. If folks are first instilled with confidence, they may be more willing to embrace change and be more actively a part of creating change.


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Collaborating to succeed
Collaboration is key to successfully finding and prototyping solutions during the Digital Accelerator. We are always exploring and testing different tools, activities, and workshops that to help facilitate collaboration.

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Designing an empowering experience

Great products and services are human-centred and designed for and with users. This applies to the Digital Accelerator too. We design experiences with our participants in mind and support them every step of the way with coaching and mentoring, so they can have an enriching, empowering experience. We give teams the skills and tools they need to help them shift in the way they work, create, and share.




How to build your Accelerator team

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Product Team

  • Diverse & multidisciplinary
  • Product teams work on their problems during the Accelerator and ideally stay together once it is over
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Steering Team

  • Executive champion who fully supports the work of the product team
  • Other executive supporters who form a governance body and help support the work of the team through: approvals, guidance, unblocking, feedback, upward briefing, and funding.
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Corporate Partners

  • Enablers and partners who can support the product team in delivering their solution
  • Could include: corporate services, security, legal, policy, communications or other forms of expertise

The right problems for the Digital Accelerator

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An actual problem – process, service, issue, or challenge – to be improved
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Doesn’t have an obvious, simple solution
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Has room for exploration, space to pivot, and flexible timelines
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Has a team that will continue to work on a solution once the program ends
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Be related to the core work of your organization – internal or external
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Has a business owner open to solution ideas that go beyond the usual
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Has usable (and accessible) data to inform exploration and solutions
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Has the potential to change how people think about and do work
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Has organizational support and buy-in
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Has access to users to co-design, explore, and gather insights from
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Can be explored and shared publicly, with a team who can work in the open
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Has a manageable scope


What's not the right problem?

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A pre-determined solution
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A large-scale complex problem with many dependent pieces
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A pre-existing project with fixed timelines and requirements
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A team that will not continue working on their solution post-Accelerator
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No access to users to collaborate with or be informed by
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Is classified and/or cannot be shared openly with other teams or the broader public service

Intake Process

Contact us to arrange an information session about the Digital Accelerator for your team

CSPS Digital Accelerator Information Deck (Bilingual)

CSPS Digital Accelerator Team Cohort Experience Intake Form (English)

CSPS Digital Accelerator Cohort Experience Overview and Commitment Agreement (English)

Info session deck (English)

Info session deck (French)

Registration for the CSPS Digital Accelerator Program is currently closed. For more information or to be added to a waiting list for the next cycle, contact the CSPS Digital Accelerator team at accelerator-accelerateur@csps-efpc.gc.ca.

History of the Digital Accelerator


In Spring 2021, CSPS welcomed its first cohort of Digital Accelerator teams for a 13-week, completely virtual hands-on learning experience. Five teams participated, from four departments:  

  • Canada Revenue Agency
  • Department of Fisheries and Oceans
  • Department of National Defence
  • Canada School of Public Service


In this cohort, teams focused on internal-facing challenges and solutions, including new employee onboarding, simplifying procurement processes, improving internal access to data, supporting employee training and learning, and making operational decisions using data and insights.


As a team, they worked together to pinpoint their users’ needs, improve their digital skills, explore their problems from multiple angles, identify different solution options, develop prototypes and test with users. At the end of the program, the teams pitched their solutions to more than 400 public servants from across the country who participated in Demo Day.  


Interested in learning more about the teams’ solutions and experiences? Click on the links below.  


Team DND-Army – Canadian Army Digital Transformation

Team CRA – CRA Learning Zone

Team CSPS – Procurement Portal

Team DFO – Improving the Onboarding Experience  


Testimonial video from our first cohort. Watch it here!

In Winter 2022, CSPS had a second cohort of Digital Accelerator teams for an 11-week, completely virtual hands-on learning experience.  

Eight teams participated, from seven different departments:  

  • Canada Revenue Agency
  • Department of Fisheries and Oceans
  • Indigenous Services Canada
  • Canada School of Public Service
  • Transport Canada
  • Employment and Social Development Canada
  • Innovation, Science and Economic Development Canada


In this cohort, teams focused on improving a self-service portal, collecting clean and consistent data to report on engagement, adapting data science work to attract new talent, creating safer devices for employees purposes, redesigning a Web interface, improving data management process, centralizing a reporting product for Business Analysts to make data and insights accessible and reportable and the referral process for field auditors and technical advisors.  


At the end of the program, teams were able to work with digital tools and new approaches, be more fluent public servants in the digital sphere and each teams presented demos of their proposed solutions to more than 600 public servants from across the country who participated in the CSPS Digital Accelerator’s Demo Day.  


Watch the 2022 Demo Day video Here! *It is important to note that the recording of this session is only available in the language that was used during the event.


Meet the CSPS Digital Accelerator Team















For inquires about the Digital Accelerator contact us at CSPS Digital Accelerator mailbox.




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