Difference between revisions of "CSPS Digital Academy/CSPS Digital Accelerator"

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!<big>[[#Overview|<span style="color:#ffffff">Overview</span>]]</big>
 
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!<big>[[#Exploration|<span style="color:#ffffff">Start your learning</span>]]</big>
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!<big>[[#Team|<span style="color:#ffffff">Build your team</span>]]</big>
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!<big>[[#Specialized learning|<span style="color:#ffffff">Specialized Learning</span>]]</big>
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!<big>[[#Right Problems|<span style="color:#ffffff">Choose your problem</span>]]</big>
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!<big>[[#Registration|<span style="color:#ffffff">Registration</span>]]</big>
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!<big>[[#Intake|<span style="color:#ffffff">Intake</span>]]</big>
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!<big>[[#Intake|<span style="color:#ffffff">Spring 2021 Intake</span>]]</big>
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!<big>[[#Cohort 1|<span style="color:#ffffff">History of the Digital Accelerator</span>]]</big>
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!<big>[[#Partners|<span style="color:#ffffff">Partners</span>]]</big>
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== '''<big>CSPS Digital Accelerator</big>''' ==
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<div style="text-align: left">
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<h1 style="color:#3f2a56"><strong>Welcome</strong></h1><big>The CSPS Digital Accelerator Program is a transformative learning experience that helps established teams transition to new digital ways of working together. The program consists of a series of facilitated workshops, meet-ups, and events designed to prototype a human-centred solution to a current business problem. Through a combination of practical interventions, peer learning, coaching and mentoring, participants will develop and apply design, product management, and Agile methods to address and advance a business problem faced by their organization.</big> <br>
 +
<h1 style="color:#3f2a56"><div id="Overview"><strong>Overview of the program</strong></div></h1><big>The program consists of a series of facilitated workshops, meet-ups, and events. The program ends with teams presenting at "Demo Day," an opportunity to share their learning journey with other public servants across the Government of Canada. Registration for the CSPS Digital Accelerator Program is currently closed. For more information or to be added to a waiting list for the next cycle, contact the CSPS Digital Accelerator team at [mailto:accelerator-accelerateur@csps-efpc.gc.ca accelerator-accelerateur@csps-efpc.gc.ca].</big>
  
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<h1 style="color:#3f2a56">'''Welcome'''</h1>The CSPS Digital Accelerator is a transformative learning experience designed for leaders and teams who want to experiment with more collaborative, open, human-centred and iterative ways of defining problems and developing solutions in a modern government era. It combines self-directed learning, hands-on workshops, specialized learning in technical fields, peer learning, coaching and mentoring in support of teams as they explore real business problems and prototype and test solutions with users.
 
 
<br>
 
<br>
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The CSPS Digital Accelerator builds on the success of the first two cohorts of the CSPS Digital Academy’s Premium program. Spring 2021 will be the first time we try this approach with teams, and we are excited to work with our partners to make this new approach a success.  
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===<big>Goals</big>===
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{|
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|[[File:Learning by doing.png|left|frameless|85x85px|alt=Decorative image - hand using a pencil to write]]
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|
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=====<big>'''''Learning by doing'''''</big>=====
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<big>Teams get hands-on opportunities to apply new skills by designing, prototyping, and testing solutions to a real business problem relevant to their department.</big>
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<br><br>
 +
|-
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|[[File:Unlock.png|left|frameless|85x85px|alt=Decorative image - a lock unlocked]]
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|<big>'''''Breaking boundaries'''''</big><br><big>We aim to break down boundaries - in the way we work, collaborate, learn, and innovate. The Digital Accelerator team is constantly exploring, producing, and trying out different tools, resources, workshops, and activities in order to help create more digitally capable teams in the public service.</big>
 +
<br>
 +
|-
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|[[File:Strong.png|left|frameless|85x85px|alt=Decorative image - muscle ]]
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|<big>'''''Changing with confidence'''''</big><br><big>Modernizing requires change, and we recognize the importance of changing with confidence. If folks are first instilled with confidence, they may be more willing to embrace change and be more actively a part of creating change.</big>
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<br>
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|-
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|[[File:Collaboration hands.png|left|alt=Decorative image - four hands connected|85x85px|frameless]]
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|<big>'''''Collaborating to succeed'''''</big><br><big>Collaboration is key to successfully finding and prototyping solutions during the Digital Accelerator. We are always exploring and testing different tools, activities, and workshops that to help facilitate collaboration.</big><br><br>
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|-
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|[[File:Give teams skills.png|left|frameless|85x85px|alt=Decorative image - three people with a lightbulb on top of their heads]]
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|
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====='''''<big>Designing an empowering experience</big>'''''=====
 +
<big>Great products and services are human-centred and designed for and with users. This applies to the Digital Accelerator too. We design experiences with our participants in mind and support them every step of the way with coaching and mentoring, so they can have an enriching, empowering experience. We give teams the skills and tools they need to help them shift in the way they work, create, and share.</big>
 
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| style="width:100%" | <div class="btn">'''<big><big>[https://www.csps-efpc.gc.ca/digital-academy/index-eng.aspx <span style="color:#3f2a56">Learn more about the CSPS Digital Academy</span>]</big></big>'''<br>
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| style="width:100%" |<div class="btn"><big><big>[https://gcxgce.sharepoint.com/teams/1000585/SitePages/Homepage.aspx <span style="color:#3f2a56">'''Learn more about the CSPS Digital Academy''']</span></big></big><br>
 
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<h1 style="color:#3f2a56"><div id="Overview">'''Overview of the program'''</div></h1>[[File:Accelerator timeline .png|center|frameless|1063x1063px]]
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<h1 style="color:#3f2a56"><div id="Team"><strong>How to build your Accelerator team</strong></div></h1>
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{|
 
{|
 
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|[[File:Lego - product team.png|left|frameless|alt=Decorative image - lego blocks]]
 
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|
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=== <big>Onboarding and Skill building (2 weeks)</big> ===
 
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*<big>Team building</big>​
 
  
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*<big>Skill sessions</big>​
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===<big>Product Team</big>===
 +
*<big>Diverse & multidisciplinary</big>
  
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*<big>Introduction to new tools</big>
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*<big>Product teams work on their problems during the Accelerator and ideally stay together once it is over</big>
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|-
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|[[File:Steering team.png|left|frameless|alt=Decorative image - steering wheel]]
 
|
 
|
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=== <big>Design Discovery (3 weeks)</big> ===
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===<big>Steering Team</big>===
  
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* <big>Problem framing</big>​
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*<big>Executive champion who fully supports the work of the product team</big>
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* <big>Ideation</big>​
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*<big>Other executive supporters who form a governance body and help support the work of the team through: approvals, guidance, unblocking, feedback, upward briefing, and funding.</big>
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* <big>Design thinking and user research</big>
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|-
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|[[File:Partners-enablers.png|left|frameless|alt=Decorative image - shaking hands]]
 
|
 
|
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=== <big>Deeper Learning (2 weeks)</big> ===
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===<big>Corporate Partners</big>===
 +
 
 +
*<big>Enablers and partners who can support the product team in delivering their solution</big>
  
−
* <big>Focused learning opportunities</big> ​
+
*<big>Could include: corporate services, security, legal, policy, communications or other forms of expertise</big>
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* <big>Prototype planning</big>​
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* <big>Preparation for first pitch</big>
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<h1 style="color:#3f2a56"><div id="Right Problems"><strong>The right problems for the Digital Accelerator</strong></div></h1>
 +
{|
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>An actual problem – process, service, issue, or challenge – to be improved</big>
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|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Doesn’t have an obvious, simple solution</big>
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|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has room for exploration, space to pivot, and flexible timelines</big>
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|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has a team that will continue to work on a solution once the program ends</big>
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|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Be related to the core work of your organization – internal or external</big>
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|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has a business owner open to solution ideas that go beyond the usual</big>
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|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has usable (and accessible) data to inform exploration and solutions</big>
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|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has the potential to change how people think about and do work</big>
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|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has organizational support and buy-in</big>
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|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has access to users to co-design, explore, and gather insights from</big>
 +
|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Can be explored and shared publicly, with a team who can work in the open</big>
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|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has a manageable scope</big>
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|}
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===<big>What's ''not'' the right problem? </big>===
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{|
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|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
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|<big>A pre-determined solution</big>
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|-
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|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
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|<big>A large-scale complex problem with many dependent pieces</big>
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|-
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|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
 +
|<big>A pre-existing project with fixed timelines and requirements</big>
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|-
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|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
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|<big>A team that will not continue working on their solution post-Accelerator</big>
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|-
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|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
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|<big>No access to users to collaborate with or be informed by</big>
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|-
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|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
 +
|<big>Is classified and/or cannot be shared openly with other teams or the broader public service</big>
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|}
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<br><h1 style="color:#3f2a56"><div id="Intake"><strong>Intake Process</strong></div></h1>
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{| class="wikitable"
 +
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=== <big>Prototyping (3 weeks)</big> ===
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====<big>Contact us to arrange an information session about the Digital Accelerator for your team</big>====
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 +
<big>[[:File:CSPS Digital Accelerator Cohort Presentation - Présentation de la cohorte de l'Accélérateur du numérique de l'EFPC.pdf|<u>CSPS Digital Accelerator Information Deck (Bilingual)</u>]]</big>
 +
 
 +
<big>[https://forms.office.com/pages/responsepage.aspx?id=aD7D7W7acUCxgc57pGH7rsusfA4mPKBCrgpLEshC8fZUQ1E3RVg4MTI2VFhRSzRNM1lQTDM2T1RNWi4u CSPS Digital Accelerator Team Cohort Experience Intake Form (English)]</big>
  
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* <big>Developing and testing working prototypes with users</big>
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<big><u>[[:File:CSPS Digital Accelerator - Cohort Experience Overview and EX Agreement (2023-2024).pdf|CSPS Digital Accelerator Cohort Experience Overview and Commitment Agreement (English)]]</u></big>
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|
 
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=== <big>Aftercare (3-6 months)</big> ===
 
  
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* <big>Products progress towards beta or production</big> ​
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<big>[[:File:CSPS Accelerator Info Sessions - Cohort 2 (EN).pdf|<u>Info session deck (English)</u>]]</big>
  
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* <big>Access to coaches and mentors</big>​
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<big>[[:File:CSPS Accelerator Info Sessions - Cohort 2 (FR).pdf|<u>Info session deck (French)</u>]]</big>
  
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* <big>Access to continuous learning</big>
 
 
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<br>
 
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===<big>Onboarding and Skill building (2 weeks)</big>===
 
  
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* <big>Team building</big>​
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=='''Registration for the CSPS Digital Accelerator Program is currently closed. For more information or to be added to a waiting list for the next cycle, contact the CSPS Digital Accelerator team at [mailto:accelerator-accelerateur@csps-efpc.gc.ca accelerator-accelerateur@csps-efpc.gc.ca].'''==
 +
<h1 style="color:#3f2a56"><div id="Cohort 1"><strong>History of the Digital Accelerator</strong></div></h1>
 +
 
  
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* <big>Skill sessions</big>​
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<big>In Spring 2021, CSPS welcomed its first cohort of Digital Accelerator teams for a 13-week, completely virtual hands-on learning experience. Five teams participated, from four departments:  </big>  
  
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* <big>Introduction to new tools</big>
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*<big>Canada Revenue Agency</big>
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<br>
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*<big>Department of Fisheries and Oceans</big>
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<hr>
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*<big>Department of National Defence</big>
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<br>
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*<big>Canada School of Public Service</big>
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===<big>Design Discovery (3 weeks)</big> ===
 
  
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*<big>Problem framing</big>​
 
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*<big>Ideation</big>​
 
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*<big>Design thinking and user research</big> <br />
 
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<br>
 
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<hr>
 
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<br>
 
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===<big>Deeper Learning (2 weeks)</big>===
 
  
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*<big>Focused learning opportunities</big> ​
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<big>In this cohort, teams focused on internal-facing challenges and solutions, including new employee onboarding, simplifying procurement processes, improving internal access to data, supporting employee training and learning, and making operational decisions using data and insights.</big>  
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*<big>Prototype planning</big>​
 
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*<big>Preparation for first pitch</big>
 
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<br>
 
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<hr>
 
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<br>
 
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===<big>Prototyping (3 weeks)</big>===
 
  
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*<big>Developing and testing working prototypes with users<br /></big>
 
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<br>
 
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<hr>
 
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<br>
 
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===<big>Aftercare (3-6 months)</big>===
 
  
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*<big>Products progress towards beta or production</big> ​
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<big>As a team, they worked together to pinpoint their users’ needs, improve their digital skills, explore their problems from multiple angles, identify different solution options, develop prototypes and test with users. At the end of the program, the teams pitched their solutions to more than 400 public servants from across the country who participated in Demo Day.  </big>
  
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*<big>Access to coaches and mentors</big>​
 
  
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*<big>Access to continuous learning</big>
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<big>Interested in learning more about the teams’ solutions and experiences? Click on the links below.  </big>
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<hr>
 
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<h1 style="color:#3f2a56"><div id="Exploration">'''Start your learning here'''</div></h1>
 
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The Exploration phase is when teams are onboarded, and learners start preparing for the Discovery phase by completing the Digital Readiness Self-Assessment and engaging in self-directed and classroom learning focused on the five Government of Canada Digital Standards most closely aligned with the objectives of the CSPS Digital Accelerator. 
 
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<br><br>
 
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'''To all prospective Spring 2021 Accelerator participants''': Completing the Digital Readiness Assessment and addressing your knowledge gaps in relation to the Government of Canada Digital Standards is an integral part of your learning journey as you get ready to enter the Discovery phase. '''Make sure you complete the Digital Readiness Self-Assessment''' and give yourself time to explore the learning resources and take the Discover Digital learning modules.
 
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{| style="margin-left: auto; margin-right: auto; border: none;"
 
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| style="width:100%" |<div class="btn">'''<big><big>[https://survey-sondage.csps-efpc.gc.ca/jfe/form/SV_3Iw2GfXxxb79MrQ?Q_Language=EN <span style="color:#3f2a56">Take the Digital Readiness Self-Assessment</span>]</big></big>'''<br>
 
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<div style="text-align:center;"></div>
 
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</center>
 
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<h3>'''Bridge your knowledge gaps '''</h3>
 
  
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Once you’ve completed the Digital Readiness Self-Assessment, bridge your knowledge gaps by selecting the self-directed learning we have curated for you, based on your overall and Digital Standard-specific scores. 
 
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<br><br>
 
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{| style="margin-left: auto; margin-right: auto; border: none;"
 
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| style="width:100%" |<div class="btn">'''<big><big>[[:en:Digital_Academy/Digital_Readiness#Gear_up_for_the_CSPS_Digital_Accelerator_with_Self-Directed_Learning|<span style="color:#3f2a56">Access self-directed learning </span>]]</big></big>'''<br>
 
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<div style="text-align:center;"></div>
 
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<br>
 
  
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<h3>'''Discover Digital Series '''</h3>
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<big>[[Team DND-Army – Canadian Army Digital Transformation|<u>Team DND-Army – Canadian Army Digital Transformation</u>]]</big>  
  
−
The CSPS Digital Academy’s [https://www.csps-efpc.gc.ca/discover-series/index-eng.aspx Discover series] is a suite of foundational courses introducing new mindsets, skills and techniques to help public servants succeed in the digital era.
+
<big>[[CSPS Digital Academy/CSPS Digital Accelerator/Team 3 - CRA|<u>Team CRA – CRA Learning Zone</u>]]</big>  
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<br><br>
 
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Like the Accelerator’s self-directed learning, the curriculum and topics are closely linked to the Government of Canada Digital Standards. Executives, managers and employees who have been selected to take part in the Accelerator will be registered in classroom offerings of either Discover Digital in Practice, Discover Digital for Managers or Discover Digital for Executives.
 
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<br><br>
 
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More details will be communicated in the confirmation email all participants will receive following registration (link to bookmarked Spring 2021 registration section). If there’s room, employees who won’t participate in the Accelerator will also be offered the opportunity to attend one of the Discover Digital modules. Available spaces will be distributed equally between the participating organizations.
 
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<br>
 
  
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<h1 style="color: #3f2a56"><div id="Specialized learning">'''Specialized learning - for employees of participating organizations''' </div></h1>Learning bootcamps on specialized topics will be offered in May as part of the Alpha phase. All working-level employees participating in the Accelerator will be asked to select a stream that aligns with their interest, role and existing skills and knowledge. 
+
<big>[[CSPS Digital Academy/CSPS Digital Accelerator/Team 4 - CSPS|<u>Team CSPS – Procurement Portal</u>]]</big>  
  
−
This great opportunity to enhance specialized skills is also extended to employees of participating organizations who aren’t part of an Accelerator team. Available spaces will be distributed equally between the participating organizations.
+
[[CSPS Digital Academy/CSPS Digital Accelerator/Team 5 - DFO|<big><u>Team DFO – Improving the Onboarding Experience</u></big>]]  <br>
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Here is what you can expect to learn in the specialized learning streams:
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<br>
−
*'''Data:''' Practical data analysis for business intelligence, data visualization and ethical considerations in the use of data. Prerequisite: participants must take part in the user-centered design workshops offered prior to the bootcamp.
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<br><big>'''Testimonial video from our first cohort. [https://www.youtube.com/watch?v=hKRg1kO2VBE&list=PLNnlBXQ3s_AnimFcImt0b7tiO8P5qrAOF&index=4 <u>Watch it here!</u>]'''</big>
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*'''Design:''' User research, journey mapping, service blueprint, prototyping tools, usability testing, inclusivity, plain language. Prerequisite: participants should have some experience with data preparation, analysis and visualization.
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<br>
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*'''AI/ML:''' AI/ML fundamentals, Initiating and Managing AI/ML Projects in the GC, Responsible AI. Prerequisite: participants should have basic experience in data analytics.
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<br>In Winter 2022, CSPS had a second cohort of Digital Accelerator teams for an 11-week, completely virtual hands-on learning experience.  
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*'''Low-code/no-code development:''' Low-code/no-code application & interface prototyping using power apps, UI best practices, creating product dashboards. Prerequisite: participants should have curiosity to learn how to create working prototypes for solutions using Microsoft software applications.
 
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*'''DevOps:''' DevOPs culture and practices, CI/CD, essentials for DevOps toolchain, implementation and use of cloud native development. Prerequisite: Participants should have basic experience within the field of IT.<br>
 
  
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<h1 style="color:#3f2a56"><div id="Registration">'''Spring 2021 Registration'''</div></h1>
+
Eight teams participated, from seven different departments:  
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For the Sprint 2021 cohort, we will be onboarding teams from the Department of National Defence (DND) and Canada Revenue Agency. 
 
  
−
All prospective learners from participating organizations need to complete the '''registration form by Wednesday, March 24'''. This includes executives and managers and those who won’t be part of a team but still want to register in dedicated Discover Digital classroom offerings or express interest in one of our specialized learning bootcamps.
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* Canada Revenue Agency
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<br><br>
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* Department of Fisheries and Oceans
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<center>
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* Indigenous Services Canada
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{| style="margin-left: auto; margin-right: auto; border: none;"
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* Canada School of Public Service
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|-
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* Transport Canada
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| style="width:100%" |<div class="btn">'''<big><big>[https://learnapprendre.qualtrics.com/jfe/form/SV_0GSIiLqdPHk9SKO <span style="color:#3f2a56">Register</span>]</big></big>'''
+
* Employment and Social Development Canada
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<div style="text-align:center;"></div>
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* Innovation, Science and Economic Development Canada
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</div>
 
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<br>
 
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<h1 style="color:#3f2a56"><div id="Intake">'''Spring 2021 Team Intake – for departmental coordinators '''</div></h1>
 
  
−
If you’re the departmental coordinator '''please read this section carefully'''.  
+
In this cohort, teams focused on improving a self-service portal, collecting clean and consistent data to report on engagement, adapting data science work to attract new talent, creating safer devices for employees purposes, redesigning a Web interface, improving data management process, centralizing a reporting product for Business Analysts to make data and insights accessible and reportable and the referral process for field auditors and technical advisors.  
  
−
Departmental coordinators play a key role in the team intake process. They:
 
  
−
*liaise with senior management, as well as with the CSPS Digital Accelerator Partner Success Lead, for the identification of problems and teams
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At the end of the program, teams were able to work with digital tools and new approaches, be more fluent public servants in the digital sphere and each teams presented demos of their proposed solutions to more than 600 public servants from across the country who participated in the CSPS Digital Accelerator’s Demo Day.  
  
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*complete the Team Intake Form
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<big>[https://collaboratevideo.net/csps-efpc/2022-03-23r Watch the 2022 Demo Day video Here! *It is important to note that the recording of this session is only available in the language that was used during the event.]</big>
  
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*liaise with the CSPS Digital Accelerator Partner Success Lead throughout the program to get answers to questions their organization or teams may have
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<h1 style="color:#3f2a56"><div id="Our Team"><strong>Meet the CSPS Digital Accelerator Team</strong></div></h1>[[File:Digital Accelerator - Team Banner EN.jpg|alt=|left|frameless|1500x1500px]]<br>
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If you are a departmental coordinator for a team participating in the Sprint 2021 cohort of the CSPS Digital Accelerator, you need to complete the Team Intake Form by '''Wednesday, March 24'''.  <br><br>
 
  
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For inquires about the Digital Accelerator contact us at [mailto:csps.accelerator-accelerateur.efpc@canada.ca CSPS Digital Accelerator mailbox.]
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<li>[mailto:csps.accelerator-accelerateur.efpc@canada.ca CSPS Digital Accelerator - General enquiries]
 
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<li>[mailto:nicholas.scott@canada.ca Nick Scott, Executive Director]
 
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<li>[mailto:zoe.langevin@canada.ca Zoe Langevin, Partner Success Lead]
 
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<li>[mailto:louise.cote@canada.ca Louise Côté, Learning Experience and Problem-Based Learning Lead]   
 
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<li>[mailto:isa.david@canada.ca Isa David, Specialized Learning Lead] 
 
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<li>[mailto:kimberley.hutchinson@canada.ca Kimberley Hutchinson, Exploration Learning Lead]></li>   
 
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<li>[mailto:liz.mckeown@canada.ca Liz McKeown, Executive Learning lead]</li> 
 
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Latest revision as of 13:26, 16 September 2024


Overview Build your team Choose your problem Intake History of the Digital Accelerator Partners Meet our team


CSPS Digital Accelerator

Welcome

The CSPS Digital Accelerator Program is a transformative learning experience that helps established teams transition to new digital ways of working together. The program consists of a series of facilitated workshops, meet-ups, and events designed to prototype a human-centred solution to a current business problem. Through a combination of practical interventions, peer learning, coaching and mentoring, participants will develop and apply design, product management, and Agile methods to address and advance a business problem faced by their organization.

Overview of the program

The program consists of a series of facilitated workshops, meet-ups, and events. The program ends with teams presenting at "Demo Day," an opportunity to share their learning journey with other public servants across the Government of Canada. Registration for the CSPS Digital Accelerator Program is currently closed. For more information or to be added to a waiting list for the next cycle, contact the CSPS Digital Accelerator team at accelerator-accelerateur@csps-efpc.gc.ca.


Goals

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Learning by doing

Teams get hands-on opportunities to apply new skills by designing, prototyping, and testing solutions to a real business problem relevant to their department.

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 Breaking boundaries
We aim to break down boundaries - in the way we work, collaborate, learn, and innovate. The Digital Accelerator team is constantly exploring, producing, and trying out different tools, resources, workshops, and activities in order to help create more digitally capable teams in the public service.


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 Changing with confidence
Modernizing requires change, and we recognize the importance of changing with confidence. If folks are first instilled with confidence, they may be more willing to embrace change and be more actively a part of creating change.


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 Collaborating to succeed
Collaboration is key to successfully finding and prototyping solutions during the Digital Accelerator. We are always exploring and testing different tools, activities, and workshops that to help facilitate collaboration.

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Designing an empowering experience

Great products and services are human-centred and designed for and with users. This applies to the Digital Accelerator too. We design experiences with our participants in mind and support them every step of the way with coaching and mentoring, so they can have an enriching, empowering experience. We give teams the skills and tools they need to help them shift in the way they work, create, and share.



Learn more about the CSPS Digital Academy


How to build your Accelerator team

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Product Team

  • Diverse & multidisciplinary
  • Product teams work on their problems during the Accelerator and ideally stay together once it is over
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Steering Team

  • Executive champion who fully supports the work of the product team
  • Other executive supporters who form a governance body and help support the work of the team through: approvals, guidance, unblocking, feedback, upward briefing, and funding.
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Corporate Partners

  • Enablers and partners who can support the product team in delivering their solution
  • Could include: corporate services, security, legal, policy, communications or other forms of expertise

The right problems for the Digital Accelerator

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 An actual problem – process, service, issue, or challenge – to be improved
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 Doesn’t have an obvious, simple solution
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 Has room for exploration, space to pivot, and flexible timelines
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 Has a team that will continue to work on a solution once the program ends
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 Be related to the core work of your organization – internal or external
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 Has a business owner open to solution ideas that go beyond the usual
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 Has usable (and accessible) data to inform exploration and solutions
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 Has the potential to change how people think about and do work
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 Has organizational support and buy-in
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 Has access to users to co-design, explore, and gather insights from
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 Can be explored and shared publicly, with a team who can work in the open
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 Has a manageable scope


What's not the right problem?

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 A pre-determined solution
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 A large-scale complex problem with many dependent pieces
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 A pre-existing project with fixed timelines and requirements
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 A team that will not continue working on their solution post-Accelerator
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 No access to users to collaborate with or be informed by
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 Is classified and/or cannot be shared openly with other teams or the broader public service

Intake Process

Contact us to arrange an information session about the Digital Accelerator for your team

CSPS Digital Accelerator Information Deck (Bilingual)

CSPS Digital Accelerator Team Cohort Experience Intake Form (English)

CSPS Digital Accelerator Cohort Experience Overview and Commitment Agreement (English)

Info session deck (English)

Info session deck (French)

Registration for the CSPS Digital Accelerator Program is currently closed. For more information or to be added to a waiting list for the next cycle, contact the CSPS Digital Accelerator team at accelerator-accelerateur@csps-efpc.gc.ca.

History of the Digital Accelerator


In Spring 2021, CSPS welcomed its first cohort of Digital Accelerator teams for a 13-week, completely virtual hands-on learning experience. Five teams participated, from four departments:  

  • Canada Revenue Agency
  • Department of Fisheries and Oceans
  • Department of National Defence
  • Canada School of Public Service


In this cohort, teams focused on internal-facing challenges and solutions, including new employee onboarding, simplifying procurement processes, improving internal access to data, supporting employee training and learning, and making operational decisions using data and insights.


As a team, they worked together to pinpoint their users’ needs, improve their digital skills, explore their problems from multiple angles, identify different solution options, develop prototypes and test with users. At the end of the program, the teams pitched their solutions to more than 400 public servants from across the country who participated in Demo Day.  


Interested in learning more about the teams’ solutions and experiences? Click on the links below.  


Team DND-Army – Canadian Army Digital Transformation

Team CRA – CRA Learning Zone

Team CSPS – Procurement Portal

Team DFO – Improving the Onboarding Experience  


Testimonial video from our first cohort. Watch it here!

In Winter 2022, CSPS had a second cohort of Digital Accelerator teams for an 11-week, completely virtual hands-on learning experience.  

Eight teams participated, from seven different departments:  

  • Canada Revenue Agency
  • Department of Fisheries and Oceans
  • Indigenous Services Canada
  • Canada School of Public Service
  • Transport Canada
  • Employment and Social Development Canada
  • Innovation, Science and Economic Development Canada


In this cohort, teams focused on improving a self-service portal, collecting clean and consistent data to report on engagement, adapting data science work to attract new talent, creating safer devices for employees purposes, redesigning a Web interface, improving data management process, centralizing a reporting product for Business Analysts to make data and insights accessible and reportable and the referral process for field auditors and technical advisors.  


At the end of the program, teams were able to work with digital tools and new approaches, be more fluent public servants in the digital sphere and each teams presented demos of their proposed solutions to more than 600 public servants from across the country who participated in the CSPS Digital Accelerator’s Demo Day.  


Watch the 2022 Demo Day video Here! *It is important to note that the recording of this session is only available in the language that was used during the event.


Meet the CSPS Digital Accelerator Team















For inquires about the Digital Accelerator contact us at CSPS Digital Accelerator mailbox.




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