Difference between revisions of "June 5, 2024 - Updates, priorities of the week"
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+ | [[FR: 5 juin 2024 - Mises à jour, les priorités de la semaine]] | ||
Back to [[GC Web Priorities Meetings - Réunions des Priorités Web du GC]] | Back to [[GC Web Priorities Meetings - Réunions des Priorités Web du GC]] | ||
==Meeting information== | ==Meeting information== | ||
Line 7: | Line 8: | ||
=Notes and action item= | =Notes and action item= | ||
===Updates=== | ===Updates=== | ||
+ | '''New UX Community of practice''' | ||
+ | |||
+ | * First meeting on June 20 at 1pm | ||
+ | * Fostering collaboration | ||
+ | * Advancing UX across government | ||
+ | * Meeting link: https://forms-formulaires.alpha.canada.ca/en/id/clw9ksj1i00qmx883suajuhcq | ||
+ | |||
+ | '''[[:en:images/f/f5/AI_Trust_study_2024_for_posting.pptx|AI Trust study - draft design]]''' | ||
+ | |||
+ | * In 2022, DTO conducted a trust study on design elements such as FIP and sign-in | ||
+ | * Now, we will look at trust in regards to AI on Canada.ca | ||
+ | * From the 2022 study, we learned that how the flag is depicted is very important | ||
+ | * Now for the AI study, we’re looking at the H1 | ||
+ | * We’re studying the importance of location of breadcrumbs for H1 | ||
+ | * AI image citations, want to create guidelines for transparency for using AI, example: should user be notified that an image is created by AI | ||
+ | * Government doesn’t always knows how images are created - for instance if we use shutterstock or other image licensing sites | ||
+ | * Testing which images do people trust most on Canada.ca | ||
+ | ** Image from live site with no caption | ||
+ | ** AI generated with notice | ||
+ | * Text testing which is trusted more: | ||
+ | ** Text with no notice | ||
+ | ** Notice that AI was reviewed by human | ||
+ | * Testing chatbot, do people trust: | ||
+ | ** Chatbot button | ||
+ | ** Overlay at bottom of page | ||
+ | * AI applications working on Canada.ca (not from government) such as Google AI overview, Bing copilot AI, knowing which is most trusted helps us move faster if necessary | ||
+ | * Next steps: | ||
+ | ** Fine tuning | ||
+ | ** Pilot testing/qualitative testing with video comments | ||
+ | ** Sending invitation form to Principal Publisher and approvals | ||
+ | ** Launch | ||
+ | |||
+ | '''Questions:''' | ||
+ | |||
+ | '''Q:''' People are worried that teams will rely on the chatbots, however if we’re worried about that, it means that we’re not doing their job | ||
+ | |||
+ | Answer: | ||
+ | |||
+ | The chatbots will use Canada.ca citations, so there will be no way around posting good content for web teams. | ||
+ | |||
+ | '''Q:''' What will the labeling guidelines for images be? | ||
+ | |||
+ | '''A:''' This will be more of a role for Treasury Board policy to take care of. | ||
===Roundtable=== | ===Roundtable=== | ||
+ | '''ESDC''' | ||
+ | |||
+ | * We are currently building a Seniors single point of access site, and looking for any senior related content not currently promoted from https://www.canada.ca/en/employment-social-development/campaigns/seniors.html as that content has been considered already. | ||
+ | * Reach out to:[mailto:Lalithajoshua@servicecanada.gc.ca lalithajoshua@servicecanada.gc.ca] by 19th of June or earlier. |
Latest revision as of 13:18, 21 June 2024
Back to GC Web Priorities Meetings - Réunions des Priorités Web du GC
Meeting information
Agenda
1. Updates
2. Roundtable
Notes and action item
Updates
New UX Community of practice
- First meeting on June 20 at 1pm
- Fostering collaboration
- Advancing UX across government
- Meeting link: https://forms-formulaires.alpha.canada.ca/en/id/clw9ksj1i00qmx883suajuhcq
- In 2022, DTO conducted a trust study on design elements such as FIP and sign-in
- Now, we will look at trust in regards to AI on Canada.ca
- From the 2022 study, we learned that how the flag is depicted is very important
- Now for the AI study, we’re looking at the H1
- We’re studying the importance of location of breadcrumbs for H1
- AI image citations, want to create guidelines for transparency for using AI, example: should user be notified that an image is created by AI
- Government doesn’t always knows how images are created - for instance if we use shutterstock or other image licensing sites
- Testing which images do people trust most on Canada.ca
- Image from live site with no caption
- AI generated with notice
- Text testing which is trusted more:
- Text with no notice
- Notice that AI was reviewed by human
- Testing chatbot, do people trust:
- Chatbot button
- Overlay at bottom of page
- AI applications working on Canada.ca (not from government) such as Google AI overview, Bing copilot AI, knowing which is most trusted helps us move faster if necessary
- Next steps:
- Fine tuning
- Pilot testing/qualitative testing with video comments
- Sending invitation form to Principal Publisher and approvals
- Launch
Questions:
Q: People are worried that teams will rely on the chatbots, however if we’re worried about that, it means that we’re not doing their job
Answer:
The chatbots will use Canada.ca citations, so there will be no way around posting good content for web teams.
Q: What will the labeling guidelines for images be?
A: This will be more of a role for Treasury Board policy to take care of.
Roundtable
ESDC
- We are currently building a Seniors single point of access site, and looking for any senior related content not currently promoted from https://www.canada.ca/en/employment-social-development/campaigns/seniors.html as that content has been considered already.
- Reach out to:lalithajoshua@servicecanada.gc.ca by 19th of June or earlier.