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We wanted to increase awareness of Infobase, but first make sure people can actually use it. We wanted to make sure we were aware of what they were doing not only to redesign the InfoBase but also to be aware when creating new products.  
 
We wanted to increase awareness of Infobase, but first make sure people can actually use it. We wanted to make sure we were aware of what they were doing not only to redesign the InfoBase but also to be aware when creating new products.  
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*Research to understand the issues and user needs:
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Research to understand the issues and user needs:
   −
**Realized the only way to access InfoBase from Google was if people searched the term ‘InfoBase’ but a lot of people don’t know that it exists so they weren’t searching on that term, they were searching on different keywords
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Realized the only way to access InfoBase from Google was if people searched the term ‘InfoBase’ but a lot of people don’t know that it exists so they weren’t searching on that term, they were searching on different keywords
    
○    Realized it was hard for people to find what they were looking for from the landing page of InfoBase
 
○    Realized it was hard for people to find what they were looking for from the landing page of InfoBase

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