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== '''1:00 PM - 2:00 PM''' ==
 
== '''1:00 PM - 2:00 PM''' ==
 
=== Keynote Speaker - Fireside Chat and Q&A ===
 
=== Keynote Speaker - Fireside Chat and Q&A ===
'''Description:''' Take part in the discussion as a senior leader in one of our largest service departments share his insights about modernizing service delivery. Hear about their digital journey, with concrete examples; their vision for the future of service delivery; and his advice to public servants as we work together to build better digital services for all.
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'''Description:''' Take part in the discussion as a senior leader in one of our largest service departments share his insights on modernizing services for citizens. Hear about their journey, with concrete examples; their vision for the future for service delivery; and their advice to public servants as we work together to build better services for all.
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== '''2:00 PM - 3:15 PM''' ==
 
== '''2:00 PM - 3:15 PM''' ==
 
=== Concurrent Breakout Sessions ===
 
=== Concurrent Breakout Sessions ===
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