Changes

== '''<big>Looking for resumes of talented</big>''' ==

== '''<big>Looking for resumes of talented...</big>''' ==

* <big>UX - user experience evaluators, testers, designers and overall practitioners</big>

* <big>UX - user experience evaluators, testers, designers and overall practitioners</big>

* <big>Digital information architects</big>

* <big>Digital information architects</big>

== '''<big>About UXWS</big>''' ==

== '''<big>About UXWS</big>''' ==

* <big>We are a section of two closely integrated teams – a team of UX Specialists and a team of Web Developers. We provide the Call Centre Services Directorate and Call Centres with local application and web-based solutions that optimize digital tools and processes to the way the employees and agents like to use them.</big>

* <big>We are a section of two closely integrated teams – a team of UX Specialists and a team of Web Developers. We provide the Call Centre Services Directorate and Call Centres with local application and web-based solutions that optimize digital tools and processes to the way the employees and agents like to use them.</big>

* <big>Through innovative User-Experience (UX) digital product design processes, we optimize the way that tools and processes work before they get implemented. Then we make them better yet again.</big>

* <big>Through innovative User-Experience (UX) digital product design processes, we optimize the way that tools and processes work before they get implemented.</big>

* <big>Our team conducts UX activities in order to better understand how users interact with their work tools.  The findings and observations allow us to make improvements that reflect our analysis of user interactions and their ease of use. We can rapidly design and develop and re-test re-designed prototypes with your user community wherever they are.</big>

* <big>Then we make them better yet again.</big>

* <big>Our team conducts UX activities in order to better understand how employees and agents interact with their work tools.  The findings and observations give us an understanding of behaviours before we rapidly design prototypes, test them, tweak them, re-test and tweak, all the while developing the web infrastructure.</big>

== '''Members of our UX and Web Solutions Teams:''' ==

== '''Members of our UX and Web Solutions Teams:''' ==

== '''Education, Work Experience Requirements:''' ==

== '''Education, Work Experience Requirements:''' ==

* <big>We're a multi-disciplinary team with backgrounds in Design, Human-Computer Interaction (HCI), Multimedia, Human Factors, Psychology, Cognitive Science, Computer Science, Research.</big><big>Passion for identifying and solving user problems</big>  

* <big>We're a multi-disciplinary team with backgrounds in Design, Human-Computer Interaction (HCI), Multimedia, Human Factors, Psychology, Cognitive Science, Computer Science, Research and a</big> <big>Passion for identifying and solving user problems</big>  

* <big>User-Centered Design and/or Human-Computer Interaction</big>

* <big>User-Centered Design and/or Human-Computer Interaction</big>

* <big>An understanding of the end-to-end iterative UX design process, including how to research user needs, wireframing and prototyping, and user testing</big>

* <big>An understanding of the end-to-end iterative UX design process, including how to research user needs, wireframing and prototyping, and user testing</big>