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→About UXWS
== '''<big>About UXWS</big>''' ==
== '''<big>About UXWS</big>''' ==
<big>We are a section composed of two closely integrated teams – a team of UX Specialists and a team of Web Developers. We offer end-to-end User-Centered Design (UCD) services from user needs analysis and iterative design, to development, delivery and maintenance.</big>
<big>We are a section omposed of two closely integrated teams – a team of UX Specialists and a team of Web Developers. We provide the Call Centre Services Directorate and Call Centres with local application and web-based solutions that optimize the tools and processes to the way the employees and agents like to use them.</big>
<big>Our team conducts UX activities in order to better understand how users interact with our products. The findings and observations allow us to make improvements that reflect our analysis of user interactions and their ease of use with your product. We can rapidly design and develop and re-test test our re-designed prototypes.with your user community.</big>
<big>Through innovative User-Experience (UX) digital product design processes, we optimize the way that tools and processes work before they get implemented. Then we make them better yet again.</big>
<big>Our team conducts UX activities in order to better understand how users interact with our products. The findings and observations allow us to make improvements that reflect our analysis of user interactions and their ease of use with your product. We can rapidly design and develop and re-test test our re-designed prototypes with your user community wherever they are.</big>
== '''Members of our UX Team:''' ==
== '''Members of our UX Team:''' ==
* <big>Conduct user research such as user interviews, surveys etc.</big>
* <big>Conduct user research such as user interviews, surveys etc.</big>
== '''Education, Work Experience Requirements:''' ==
== '''Education, Work Experience Requirements:''' ==
* <big>We're a multi-disciplinary team with backgrounds in Design, Human-Computer Interaction (HCI), Multimedia, Human Factors, Psychology, Cognitive Science, Computer Science, Research, Commerce,</big>
* <big>We're a multi-disciplinary team with backgrounds in Design, Human-Computer Interaction (HCI), Multimedia, Human Factors, Psychology, Cognitive Science, Computer Science, Research.</big>
* <big>Minimum 1 year of experience in a UX related field</big>
* <big>Minimum 1 year of experience in a UX related field</big>
* <big>Passion for identifying and solving user problems</big>
* <big>Passion for identifying and solving user problems</big>
* <big>Citizenship: Canadian (or valid documentation supporting your eligibility for term employment - we can talk about that)</big>
* <big>Citizenship: Canadian (or valid documentation supporting your eligibility for term employment - we can talk about that)</big>
== '''<big>If you are creative, and love finding ways to simplify the user experience, then we have something in common!!!</big>''' ==
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== <big>'''Send your cover letter and resume to both:'''</big> ==
== <big>'''[[Mike.Lilly@cra-arc.gc.ca]]; Manager, UXWS, Call Centre Services Directorate'''</big> ==
== <big>'''[[Usability-G@cra-arc.gc.ca]]; My other mailbox'''</big> ==
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== '''Aperçu''' ==
== '''Aperçu''' ==
