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The 2013–2014 Scorecard Report: Implementing the Red Tape Reduction Action Plan (view source)
Revision as of 12:48, 17 November 2021
, 12:48, 17 November 2021no edit summary
* The design of the rule provides the government with flexibility to carve out regulations from its application. This year, seven regulations were carved out<ref>More detailed information on carve-out requirements is available in [[Controlling Administrative Burden That Regulations Impose on Business: Guide for the 'One-for-One' Rule#Carve-Outs|section 9, "Carve-Outs," of ''Controlling Administrative Burden That Regulations Impose on Business: Guide for the 'One-for-One' Rule'']]. See Appendix B for a full list of regulations that received a carve-out exemption.</ref> from the rule. Of those carve-outs, one was due to a unique or exceptional situation, four were non-discretionary obligations (e.g., sanctions), and two were related to tax or tax administration.
* The design of the rule provides the government with flexibility to carve out regulations from its application. This year, seven regulations were carved out<ref>More detailed information on carve-out requirements is available in [[Controlling Administrative Burden That Regulations Impose on Business: Guide for the 'One-for-One' Rule#Carve-Outs|section 9, "Carve-Outs," of ''Controlling Administrative Burden That Regulations Impose on Business: Guide for the 'One-for-One' Rule'']]. See Appendix B for a full list of regulations that received a carve-out exemption.</ref> from the rule. Of those carve-outs, one was due to a unique or exceptional situation, four were non-discretionary obligations (e.g., sanctions), and two were related to tax or tax administration.
* Regulators demonstrated a high level of compliance with TBS guidance for the one-for-one rule,<ref>See [[Controlling Administrative Burden That Regulations Impose on Business: Guide for the 'One-for-One' Rule#Element B: Removing a Regulation When a New Regulation Imposes Administrative Burden on Business|section 7.2 of ''Controlling Administrative Burden That Regulations Impose on Business: Guide for the 'One-for-One' Rule'']].</ref> and all have remained in compliance with the requirement to offset new administrative burden or brand new regulations within 24 months (see Appendix B).
* Regulators demonstrated a high level of compliance with TBS guidance for the one-for-one rule,<ref>See [[Controlling Administrative Burden That Regulations Impose on Business: Guide for the 'One-for-One' Rule#Element B: Removing a Regulation When a New Regulation Imposes Administrative Burden on Business|section 7.2 of ''Controlling Administrative Burden That Regulations Impose on Business: Guide for the 'One-for-One' Rule'']].</ref> and all have remained in compliance with the requirement to offset new administrative burden or brand new regulations within 24 months (see Appendix B).
* However, as was noted in last year’s scorecard, regulators need to describe more consistently the assumptions underlying their calculation of administrative costs in the RIAS so that stakeholders can challenge the accuracy of the calculations. Similarly, consideration should be given to the merits of providing more robust descriptions in the RIAS of the rationale for applying or not applying the rule.<blockquote style="background-color: lightgrey; border: solid thin grey;">
* However, as was noted in last year’s scorecard, regulators need to describe more consistently the assumptions underlying their calculation of administrative costs in the RIAS so that stakeholders can challenge the accuracy of the calculations. Similarly, consideration should be given to the merits of providing more robust descriptions in the RIAS of the rationale for applying or not applying the rule.<blockquote style="background-color: lightgrey; border: solid thin grey;">'''Looking Ahead to 2014‒15''' In January 2014, the government introduced Bill C-21, the ''Red Tape Reduction Act'', which is currently before Parliament. If the bill receives Royal Assent, Canada will be the first country to give the one-for-one rule the weight of law.
'''Looking Ahead to 2014‒15'''
===Red Tape Reduction Action Plan Reform: The Small Business Lens===
In January 2014, the government introduced Bill C-21, the ''Red Tape Reduction Act'', which is currently before Parliament. If the bill receives Royal Assent, Canada will be the first country to give the one-for-one rule the weight of law.</blockquote>
=== Red Tape Reduction Action Plan Reform: The Small Business Lens ===
Small businesses account for nearly 98 per cent of all Canadian businesses. The [https://www.canada.ca/en/government/system/laws/developing-improving-federal-regulations/requirements-developing-managing-reviewing-regulations/small-business-lens.html small business lens], introduced on February 1, 2012, is designed to “hard-wire” sensitivity to small business realities as regulations are being developed.
Small businesses account for nearly 98 per cent of all Canadian businesses. The [https://www.canada.ca/en/government/system/laws/developing-improving-federal-regulations/requirements-developing-managing-reviewing-regulations/small-business-lens.html small business lens], introduced on February 1, 2012, is designed to “hard-wire” sensitivity to small business realities as regulations are being developed.
[[File:Fig3-eng.jpg|alt=Under the Action Plan theme of reducing burden on business, the following has been achieved to hard-wire sensitivity for small business: Over two years of implementation, 2012‒13 to March 31, 2014, estimated regulatory cost savings were $75 million annually in administrative and compliance costs for over 5,000 small businesses as a result of the small business lens.|thumb|Reform Snapshot: The Small Business Lens]]
[[File:Fig3-eng.jpg|alt=Under the Action Plan theme of reducing burden on business, the following has been achieved to hard-wire sensitivity for small business: Over two years of implementation, 2012‒13 to March 31, 2014, estimated regulatory cost savings were $75 million annually in administrative and compliance costs for over 5,000 small businesses as a result of the small business lens.|thumb|Reform Snapshot: The Small Business Lens]]
==== Key Results From 2013‒14 ====
====Key Results From 2013‒14====
* Regulatory proposals can take many months or even years from early development through to approval and implementation, including time for thorough analysis and stakeholder consultations. Last year, proposals were in development, and none that triggered the [https://www.canada.ca/en/government/system/laws/developing-improving-federal-regulations/requirements-developing-managing-reviewing-regulations/small-business-lens.html small business lens] had yet come forward for final approval in the ''Canada Gazette'', Part II. As a consequence, it was too early to assess whether the lens had delivered greater sensitivity to small business. However, with more regulatory proposals applying the small business lens now coming forward for approval, early indications are that the lens is having its intended effect on regulatory design.
*Regulatory proposals can take many months or even years from early development through to approval and implementation, including time for thorough analysis and stakeholder consultations. Last year, proposals were in development, and none that triggered the [https://www.canada.ca/en/government/system/laws/developing-improving-federal-regulations/requirements-developing-managing-reviewing-regulations/small-business-lens.html small business lens] had yet come forward for final approval in the ''Canada Gazette'', Part II. As a consequence, it was too early to assess whether the lens had delivered greater sensitivity to small business. However, with more regulatory proposals applying the small business lens now coming forward for approval, early indications are that the lens is having its intended effect on regulatory design.
* In 2013‒14, the lens began to show its intended effect, with '''five regulations triggering the lens'''. Four were pre-published in the ''Canada Gazette'', Part I, and one advanced to final approval in the ''Canada Gazette'', Part II.<ref>Appendix D details published regulations that applied the small business lens in 2013‒14.</ref>
*In 2013‒14, the lens began to show its intended effect, with '''five regulations triggering the lens'''. Four were pre-published in the ''Canada Gazette'', Part I, and one advanced to final approval in the ''Canada Gazette'', Part II.<ref>Appendix D details published regulations that applied the small business lens in 2013‒14.</ref>
* The Canadian Food Inspection Agency’s ''[http://www.gazette.gc.ca/rp-pr/p2/2014/2014-02-26/html/sor-dors23-eng.php Regulations Amending the Health of Animals Regulations]'' represents the first regulation that applied the lens to receive final approval in the
*The Canadian Food Inspection Agency’s ''[http://www.gazette.gc.ca/rp-pr/p2/2014/2014-02-26/html/sor-dors23-eng.php Regulations Amending the Health of Animals Regulations]'' represents the first regulation that applied the lens to receive final approval in the
* ''Canada Gazette'', Part II. The application of the lens to this proposal resulted in '''$75 million and over 15,000 hours'''<ref>These hours reflect the reduction in administrative costs only.</ref> (annually) saved for over 5,000 small businesses in Canada.<blockquote style="background-color: lightgrey; border: solid thin grey;">
*''Canada Gazette'', Part II. The application of the lens to this proposal resulted in '''$75 million and over 15,000 hours'''<ref>These hours reflect the reduction in administrative costs only.</ref> (annually) saved for over 5,000 small businesses in Canada.<blockquote style="background-color: lightgrey; border: solid thin grey;">
Livestock traceability is important for consumer safety and industry competitiveness. The Canadian Food Inspection Agency's (CFIA's) ''[http://www.gazette.gc.ca/rp-pr/p2/2014/2014-02-26/html/sor-dors23-eng.php Regulations Amending the Health of Animals Regulations]'' require pig farmers to keep records and report movements of pigs, from birth or import to slaughter or export. The application of the lens resulted in a regulatory change that helps protect the safety of Canada's food system, while considering the needs of small businesses. Following analysis and consultation, a flexible option was chosen. Instead of a traceability system based on individual pig identification and tagging (with an estimated total annualized cost to business of nearly $77 million, or $13,079 per business), CFIA adopted a system based on group/drove identification and movement reporting, which substantially reduced projected costs to business. This system is estimated to have an annualized cost of $1.6 million, or $295 per business for over 5,000 small businesses nationwide, a $75-million annual saving.</blockquote>For the five proposals that applied the lens in 2013‒14, four recommended a flexible option that reduces costs to small business. These options would save burden in terms of, for example, the frequency of inspections, filling out of repetitive forms, and reporting requirements. A list of these proposals is found in Appendix C.<blockquote style="background-color: lightgrey; border: solid thin grey;">
Livestock traceability is important for consumer safety and industry competitiveness. The Canadian Food Inspection Agency's (CFIA's) ''[http://www.gazette.gc.ca/rp-pr/p2/2014/2014-02-26/html/sor-dors23-eng.php Regulations Amending the Health of Animals Regulations]'' require pig farmers to keep records and report movements of pigs, from birth or import to slaughter or export. The application of the lens resulted in a regulatory change that helps protect the safety of Canada's food system, while considering the needs of small businesses. Following analysis and consultation, a flexible option was chosen. Instead of a traceability system based on individual pig identification and tagging (with an estimated total annualized cost to business of nearly $77 million, or $13,079 per business), CFIA adopted a system based on group/drove identification and movement reporting, which substantially reduced projected costs to business. This system is estimated to have an annualized cost of $1.6 million, or $295 per business for over 5,000 small businesses nationwide, a $75-million annual saving.For the five proposals that applied the lens in 2013‒14, four recommended a flexible option that reduces costs to small business. These options would save burden in terms of, for example, the frequency of inspections, filling out of repetitive forms, and reporting requirements. A list of these proposals is found in Appendix C.<blockquote style="background-color: lightgrey; border: solid thin grey;">
'''Looking Ahead to 2014‒15'''
'''Looking Ahead to 2014‒15'''
At the time of this publication, eight additional proposals triggering the lens had been published in the ''Canada Gazette'' since April 1, 2014, and there are '''more proposals in development'''.</blockquote>
At the time of this publication, eight additional proposals triggering the lens had been published in the ''Canada Gazette'' since April 1, 2014, and there are '''more proposals in development'''.</blockquote>
==== In Their Own Words: Canada Revenue Agency Game Plan to Reduce Red Tape ====
<blockquote style="background-color: lightgrey; border: solid thin grey;">
'''Looking Ahead to 2014‒15'''
In January 2014, the government introduced Bill C-21, the ''Red Tape Reduction Act'', which is currently before Parliament. If the bill receives Royal Assent, Canada will be the first country to give the one-for-one rule the weight of law.</blockquote>
<blockquote style="background-color: lightgrey; border: solid thin grey;">
'''Looking Ahead to 2014‒15'''
In January 2014, the government introduced Bill C-21, the ''Red Tape Reduction Act'', which is currently before Parliament. If the bill receives Royal Assent, Canada will be the first country to give the one-for-one rule the weight of law.</blockquote>
<blockquote style="background-color: lightgrey; border: solid thin grey;">
'''Looking Ahead to 2014‒15'''
In January 2014, the government introduced Bill C-21, the ''Red Tape Reduction Act'', which is currently before Parliament. If the bill receives Royal Assent, Canada will be the first country to give the one-for-one rule the weight of law.</blockquote>
====In Their Own Words: Canada Revenue Agency Game Plan to Reduce Red Tape====
In response to the Government of Canada’s Red Tape Reduction Action Plan, the Canada Revenue Agency (CRA) implemented a bold, new, organization-wide strategy, above and beyond the mandated systemic reforms. This strategy was developed as a “whole-of-agency” framework to maximize burden reduction for small and medium-sized businesses, improve service delivery, and meet small and medium-sized businesses’ needs.
In response to the Government of Canada’s Red Tape Reduction Action Plan, the Canada Revenue Agency (CRA) implemented a bold, new, organization-wide strategy, above and beyond the mandated systemic reforms. This strategy was developed as a “whole-of-agency” framework to maximize burden reduction for small and medium-sized businesses, improve service delivery, and meet small and medium-sized businesses’ needs.
The CRA’s goal is to continuously solicit internal and external feedback on its processes, and make the changes that small and medium-sized businesses want and most need. The CRA held consultations across Canada in November 2012 with small and medium-sized businesses and their service providers, with the aim of refining and focusing its red tape reduction efforts. The CRA has implemented significant red tape reduction measures, outlined in the following.
The CRA’s goal is to continuously solicit internal and external feedback on its processes, and make the changes that small and medium-sized businesses want and most need. The CRA held consultations across Canada in November 2012 with small and medium-sized businesses and their service providers, with the aim of refining and focusing its red tape reduction efforts. The CRA has implemented significant red tape reduction measures, outlined in the following.
==== Administrative Burden and Small and Medium-Sized Business Realities ====
====Administrative Burden and Small and Medium-Sized Business Realities====
* '''To clarify and simplify information, make it easier to access information on the CRA website, and simplify some key guides and forms, the CRA:'''
*'''To clarify and simplify information, make it easier to access information on the CRA website, and simplify some key guides and forms, the CRA:'''
** Developed a one-stop-shop web page so businesses can easily find information and service options relevant to their tax situation;
**Developed a one-stop-shop web page so businesses can easily find information and service options relevant to their tax situation;
** Developed new website information tools (Twitter, videos and webinars); and
**Developed new website information tools (Twitter, videos and webinars); and
** Simplified form RC366 (Direct Deposit Request for Businesses) and form RC59 (Business Consent).
**Simplified form RC366 (Direct Deposit Request for Businesses) and form RC59 (Business Consent).
* '''To increase business options for electronically filing and amending information returns and making e-payments, the CRA enhanced:'''
*'''To increase business options for electronically filing and amending information returns and making e-payments, the CRA enhanced:'''
** The CRA My Business Account web page to highlight electronic services available for businesses, including registering for an account, filing a return, making a payment, reviewing or changing information, calculating an amount, and providing the CRA with documentation such as receipts or contracts to support expenses or credits claimed.
**The CRA My Business Account web page to highlight electronic services available for businesses, including registering for an account, filing a return, making a payment, reviewing or changing information, calculating an amount, and providing the CRA with documentation such as receipts or contracts to support expenses or credits claimed.
* '''To identify ways to simplify interactions with the CRA, it developed new tools:'''
*'''To identify ways to simplify interactions with the CRA, it developed new tools:'''
** Electronic written responses to small and medium-sized businesses’ enquiries about tax matters can be obtained through the CRA My Business Account portal. Businesses or their representatives can ask the CRA tax-related questions about their accounts online and receive answers online and in writing;
**Electronic written responses to small and medium-sized businesses’ enquiries about tax matters can be obtained through the CRA My Business Account portal. Businesses or their representatives can ask the CRA tax-related questions about their accounts online and receive answers online and in writing;
** “You’ve got online mail…from the Canada Revenue Agency” allows businesses to receive some of their correspondence from the CRA online; and
**“You’ve got online mail…from the Canada Revenue Agency” allows businesses to receive some of their correspondence from the CRA online; and
** “Smartlinks” allows web users to access a CRA agent directly from its website so the agent can help users navigate through the site or provide them with additional information.
**“Smartlinks” allows web users to access a CRA agent directly from its website so the agent can help users navigate through the site or provide them with additional information.
* '''To commence coordination of information sharing among levels of government and departments, in partnership with Industry Canada, the CRA:'''
*'''To commence coordination of information sharing among levels of government and departments, in partnership with Industry Canada, the CRA:'''
** Is working with other government entities to expand the use of the CRA’s Business Number (BN). The BN makes it easier for small and medium-sized businesses to register, eliminates duplicate accounts and other errors, and enables integrated online services, such as changing an address.
** Is working with other government entities to expand the use of the CRA’s Business Number (BN). The BN makes it easier for small and medium-sized businesses to register, eliminates duplicate accounts and other errors, and enables integrated online services, such as changing an address.
* '''To provide support to small and medium-sized businesses when they need it most, in order to get their tax obligations “right from the start,” the CRA:'''
*'''To provide support to small and medium-sized businesses when they need it most, in order to get their tax obligations “right from the start,” the CRA:'''
** Developed the Liaison Officer Initiative to help small and medium-sized businesses meet their tax obligations by providing in-person support at key points in their business cycle; and
**Developed the Liaison Officer Initiative to help small and medium-sized businesses meet their tax obligations by providing in-person support at key points in their business cycle; and
** Launched its first-ever mobile app, the Business Tax Reminders app, which allows businesses to create custom reminders and alerts for dates related to instalment payments, returns and remittances.
**Launched its first-ever mobile app, the Business Tax Reminders app, which allows businesses to create custom reminders and alerts for dates related to instalment payments, returns and remittances.
==== Accountability ====
====Accountability====
* '''To enhance communication of the CRA’s information provision policy, the CRA:'''
*'''To enhance communication of the CRA’s information provision policy, the CRA:'''
** Developed an interpretation policy that clearly explains the CRA’s commitments, practices and tools used in providing Canadians and businesses with the information they need to meet their obligations.
**Developed an interpretation policy that clearly explains the CRA’s commitments, practices and tools used in providing Canadians and businesses with the information they need to meet their obligations.
==== Service Orientation and Professionalism ====
====Service Orientation and Professionalism====
* '''To improve telephone communications services to better answer small and medium-sized businesses’ questions, the CRA:'''
*'''To improve telephone communications services to better answer small and medium-sized businesses’ questions, the CRA:'''
** Developed Agent ID, which provides business owners with the name and identification number of the CRA agent who answers their calls to increase CRA’s accountability for business calls, ensure a consistent experience for callers, and make it easier for business owners to give feedback on CRA services; and
** Developed Agent ID, which provides business owners with the name and identification number of the CRA agent who answers their calls to increase CRA’s accountability for business calls, ensure a consistent experience for callers, and make it easier for business owners to give feedback on CRA services; and
** Streamlined its existing interactive voice response system to make it easier for business callers to connect with an agent.
**Streamlined its existing interactive voice response system to make it easier for business callers to connect with an agent.
* '''To enhance auditor knowledge, training and professionalism, the CRA:'''
*'''To enhance auditor knowledge, training and professionalism, the CRA:'''
** Developed training products to help auditors become more sensitive to the needs and realities of small and medium-sized businesses; and
**Developed training products to help auditors become more sensitive to the needs and realities of small and medium-sized businesses; and
** Created an audit quality assurance review program to ensure that audits are carried out in a professional manner and that proposed assessments are correct in law.
**Created an audit quality assurance review program to ensure that audits are carried out in a professional manner and that proposed assessments are correct in law.
The CRA was recognized for its significant contribution to small and medium-sized businesses in Canada. As a result of these and other CRA red tape reduction initiatives, the Minister of National Revenue was awarded the Canadian Federation of Independent Business Golden Scissors Award for 2012.
The CRA was recognized for its significant contribution to small and medium-sized businesses in Canada. As a result of these and other CRA red tape reduction initiatives, the Minister of National Revenue was awarded the Canadian Federation of Independent Business Golden Scissors Award for 2012.
In the fall of 2014, the CRA again conducted red tape reduction consultations in over 20 cities to seek views on its progress to date and gather input into CRA’s forward-looking red tape burden reduction agenda. These in-person sessions and online consultations were available to anyone in the business community interested in sharing their views. These consultations will ensure that CRA’s future action plan continues to address business red tape reduction priorities.
In the fall of 2014, the CRA again conducted red tape reduction consultations in over 20 cities to seek views on its progress to date and gather input into CRA’s forward-looking red tape burden reduction agenda. These in-person sessions and online consultations were available to anyone in the business community interested in sharing their views. These consultations will ensure that CRA’s future action plan continues to address business red tape reduction priorities.
== Improving Service and Predictability ==
==Improving Service and Predictability==
=== A predictable regulatory environment is one where service promises are kept and early warning of upcoming regulatory changes is the norm. ===
===A predictable regulatory environment is one where service promises are kept and early warning of upcoming regulatory changes is the norm.===
Businesses, and all Canadians, expect a transparent and predictable regulatory system. Service levels may vary across regulatory programs and departments, but for business, knowing the outcome of a regulatory authorization process within a specified time frame is key to informed decision making and ongoing management of their operations. '''Service standards''' can provide this predictability. Similarly, '''forward regulatory plans''' that identify expected regulatory changes can give businesses the heads-up to engage on regulations that impact them, and help them plan for implementation.
Businesses, and all Canadians, expect a transparent and predictable regulatory system. Service levels may vary across regulatory programs and departments, but for business, knowing the outcome of a regulatory authorization process within a specified time frame is key to informed decision making and ongoing management of their operations. '''Service standards''' can provide this predictability. Similarly, '''forward regulatory plans''' that identify expected regulatory changes can give businesses the heads-up to engage on regulations that impact them, and help them plan for implementation.
=== Red Tape Reduction Action Plan Reform: Service Standards for High-Volume Authorizations ===
===Red Tape Reduction Action Plan Reform: Service Standards for High-Volume Authorizations===
Under the Action Plan, regulators are responsible for developing and publishing service standards that identify how long a business should expect to wait for a decision on a regulatory authorization (e.g., a licence, permit, certification process) that involves 100 or more transactions with businesses each year. Regulators must set targets for achieving the standard and report publicly on performance against those standards. Finally, regulators must highlight the application processes to be followed and identify how service feedback can be provided.
Under the Action Plan, regulators are responsible for developing and publishing service standards that identify how long a business should expect to wait for a decision on a regulatory authorization (e.g., a licence, permit, certification process) that involves 100 or more transactions with businesses each year. Regulators must set targets for achieving the standard and report publicly on performance against those standards. Finally, regulators must highlight the application processes to be followed and identify how service feedback can be provided.
[[File:Fig5-eng.jpg|alt=Figure 2 shows the number of estimated annual transactions that directly impacted business and that were subject to new service standards in 2013‒14: Environment Canada: 2,167 Parks Canada: 100 Fisheries and Oceans: 400 Health Canada: 2,250 Natural Resources Canada: 1,210 Canadian Transportation Agency: 100 Public Works: 951|thumb|Figure 2: New Service Standards 2013‒14: Annual Transactions That Directly Impact Business]]
[[File:Fig5-eng.jpg|alt=Figure 2 shows the number of estimated annual transactions that directly impacted business and that were subject to new service standards in 2013‒14: Environment Canada: 2,167 Parks Canada: 100 Fisheries and Oceans: 400 Health Canada: 2,250 Natural Resources Canada: 1,210 Canadian Transportation Agency: 100 Public Works: 951|thumb|Figure 2: New Service Standards 2013‒14: Annual Transactions That Directly Impact Business]]
==== Key Results From 2013‒14 ====
====Key Results From 2013‒14====
* Thirteen new service standards for HVAs that had direct business impacts were posted in 2013‒14. An additional two new service standards for HVAs that indirectly impact business were also posted this year. All are required to have performance targets, which will be reported on next year. A list of these standards can be found in Appendix D.
*Thirteen new service standards for HVAs that had direct business impacts were posted in 2013‒14. An additional two new service standards for HVAs that indirectly impact business were also posted this year. All are required to have performance targets, which will be reported on next year. A list of these standards can be found in Appendix D.
* For example, a business that wishes to conduct commercial activities in a national park (e.g., film crews, festivals, resorts) must obtain a licence from Parks Canada. The introduction of the service standard for issuing business licences in national parks ensures that applicants now know to expect to receive a licence, or a reason for its refusal, within 15 days of receipt of the application and supporting documents.
* For example, a business that wishes to conduct commercial activities in a national park (e.g., film crews, festivals, resorts) must obtain a licence from Parks Canada. The introduction of the service standard for issuing business licences in national parks ensures that applicants now know to expect to receive a licence, or a reason for its refusal, within 15 days of receipt of the application and supporting documents.
* The 13 new service standards represent '''over 7,000 annual transactions that directly impact business''' (see Figure 2). This builds on the nearly 60,000 transactions captured last year by new service standards.<ref>Appendix D details the complete list of new service standards.</ref> Two additional new service standards for authorizations that indirectly impact business were also provided this year. This represents an additional 309,250 annual transactions now covered by service standards.
*The 13 new service standards represent '''over 7,000 annual transactions that directly impact business''' (see Figure 2). This builds on the nearly 60,000 transactions captured last year by new service standards.<ref>Appendix D details the complete list of new service standards.</ref> Two additional new service standards for authorizations that indirectly impact business were also provided this year. This represents an additional 309,250 annual transactions now covered by service standards.
* In addition to the requirement to create new service standards for HVAs, regulators were also required to adapt any '''pre-existing''' service standards for HVAs by fall 2013. In response, over '''100 pre-existing service standards were published on Acts and Regulations web pages in 2013‒14'''. This contributes to the transparency of the system, ensuring public awareness of the service standards that Canadians should expect.
*In addition to the requirement to create new service standards for HVAs, regulators were also required to adapt any '''pre-existing''' service standards for HVAs by fall 2013. In response, over '''100 pre-existing service standards were published on Acts and Regulations web pages in 2013‒14'''. This contributes to the transparency of the system, ensuring public awareness of the service standards that Canadians should expect.
* The majority of portfolios met TBS guidance requirements in 2013‒14. Some regulators will need to invest more effort in describing processes and information requirements using plain language, supported with documentation (e.g., links to application forms).
*The majority of portfolios met TBS guidance requirements in 2013‒14. Some regulators will need to invest more effort in describing processes and information requirements using plain language, supported with documentation (e.g., links to application forms).
* There may be an opportunity to make current performance targets even more ambitious as service performance is tracked and as experience builds, demonstrating that regulators are continually working to meet and improve their service delivery in a consistent and timely manner.<blockquote style="background-color: lightgrey; border: solid thin grey;">
* There may be an opportunity to make current performance targets even more ambitious as service performance is tracked and as experience builds, demonstrating that regulators are continually working to meet and improve their service delivery in a consistent and timely manner.<blockquote style="background-color: lightgrey; border: solid thin grey;">
'''Looking Ahead to 2014‒15'''
'''Looking Ahead to 2014‒15'''
* Regulators will continue to publish new service standards below 1,000 transactions per year in March 2015 and March 2016.
* Regulators will continue to publish new service standards below 1,000 transactions per year in March 2015 and March 2016.
* Service standard performance will be assessed and reported on in the ''2014‒15 Scorecard Report''.</blockquote>
*Service standard performance will be assessed and reported on in the ''2014‒15 Scorecard Report''.
=== Red Tape Reduction Action Plan Reform: Forward Regulatory Plans ===
===Red Tape Reduction Action Plan Reform: Forward Regulatory Plans===
By introducing [https://www.canada.ca/en/treasury-board-secretariat/services/federal-regulatory-management/government-wide-forward-regulatory-plans.html forward regulatory plans], the government increased regulatory transparency and predictability for business and Canadians. Regulators post these plans each spring, with updates posted in the fall.
By introducing [https://www.canada.ca/en/treasury-board-secretariat/services/federal-regulatory-management/government-wide-forward-regulatory-plans.html forward regulatory plans], the government increased regulatory transparency and predictability for business and Canadians. Regulators post these plans each spring, with updates posted in the fall.
[[File:Fig6-eng.jpg|alt=Under the Action Plan theme of improving service and predictability, the following has been achieved to create a more predictable and transparent regulatory environment: As of March 31, 2014, 40 forward regulatory plans have been posted on departmental Acts and Regulations web pages, containing over 400 anticipated regulatory initiatives for all major regulators. Forward regulatory plans are being updated twice a year.|thumb|Reform Snapshot: Forward Regulatory Plans]]
[[File:Fig6-eng.jpg|alt=Under the Action Plan theme of improving service and predictability, the following has been achieved to create a more predictable and transparent regulatory environment: As of March 31, 2014, 40 forward regulatory plans have been posted on departmental Acts and Regulations web pages, containing over 400 anticipated regulatory initiatives for all major regulators. Forward regulatory plans are being updated twice a year.|thumb|Reform Snapshot: Forward Regulatory Plans]]
==== Key Results From 2013‒14 ====
====Key Results From 2013‒14====
* '''Forty forward regulatory plans, with a total of 455 individual planned or potential initiatives''', were published on regulators’ existing Acts and Regulations web pages.
*'''Forty forward regulatory plans, with a total of 455 individual planned or potential initiatives''', were published on regulators’ existing Acts and Regulations web pages.
* The majority of initiatives identified (67.5 per cent) were not expected to have anticipated business impacts. The remaining '''32.5 per cent were flagged as having the potential to impact business and could trigger the one-for-one rule or the small business lens'''.
*The majority of initiatives identified (67.5 per cent) were not expected to have anticipated business impacts. The remaining '''32.5 per cent were flagged as having the potential to impact business and could trigger the one-for-one rule or the small business lens'''.
* Of those initiatives that may have potential business impacts, '''87 per cent clearly noted upcoming consultation opportunities with stakeholders'''.
*Of those initiatives that may have potential business impacts, '''87 per cent clearly noted upcoming consultation opportunities with stakeholders'''.
* Regulators met the annual forward planning requirement. In some cases, posting deadlines were not consistently met, and the use of plain language needs improvement. Regulators should also provide more robust information on planned or potential consultation opportunities for maximum utility to business.
*Regulators met the annual forward planning requirement. In some cases, posting deadlines were not consistently met, and the use of plain language needs improvement. Regulators should also provide more robust information on planned or potential consultation opportunities for maximum utility to business.
* This was also the first year that regulators were required to post a mid-year update. Although the vast majority posted a '''mid-year update''', seven did not post an update by October 1, 2013, and two posted updates that contained some outdated information.
* This was also the first year that regulators were required to post a mid-year update. Although the vast majority posted a '''mid-year update''', seven did not post an update by October 1, 2013, and two posted updates that contained some outdated information.
* Although the introduction of the forward regulatory planning infrastructure is a significant achievement, it is too early to gauge the grassroots positive impact that these plans are having for business. The Regulatory Advisory Committee’s consultations this year confirm that there is an opportunity for the government to raise industry’s awareness of the purpose and availability of forward plans. This would help ensure that their utility is maximized by both industry and government in the future.<blockquote style="background-color: lightgrey; border: solid thin grey;">
*Although the introduction of the forward regulatory planning infrastructure is a significant achievement, it is too early to gauge the grassroots positive impact that these plans are having for business. The Regulatory Advisory Committee’s consultations this year confirm that there is an opportunity for the government to raise industry’s awareness of the purpose and availability of forward plans. This would help ensure that their utility is maximized by both industry and government in the future.<blockquote style="background-color: lightgrey; border: solid thin grey;">
'''Forward Regulatory Plans Highlights'''
'''Forward Regulatory Plans Highlights'''
* Number of forward regulatory plans: 40
*Number of forward regulatory plans: 40
* Number of posted initiatives: 455
*Number of posted initiatives: 455
* Number of initiatives with expected business impacts: 148
*Number of initiatives with expected business impacts: 148
* Percentage of those initiatives that have upcoming consultation opportunities: 87</blockquote>
*Percentage of those initiatives that have upcoming consultation opportunities: 87
== Making It Easier to Do Business With Regulators ==
==Making It Easier to Do Business With Regulators==
[[File:Fig7-eng.jpg|alt=Under the Action Plan theme of making it easier to do business with regulators, the following has been achieved to ensure more transparency, clarity and accountability from regulators: Regulators will develop and publish interpretation policies on their departmental Acts and Regulations web pages. The Administrative Burden Baseline was published in fall 2014 and will be updated annually.|thumb|Making It Easier to Do Business With Regulators]]
[[File:Fig7-eng.jpg|alt=Under the Action Plan theme of making it easier to do business with regulators, the following has been achieved to ensure more transparency, clarity and accountability from regulators: Regulators will develop and publish interpretation policies on their departmental Acts and Regulations web pages. The Administrative Burden Baseline was published in fall 2014 and will be updated annually.|thumb|Making It Easier to Do Business With Regulators]]
Two remaining reforms have been launched since the end of the reporting period (March 31, 2014): posting of '''interpretation policies''' and the creation of a new '''Administrative Burden Baseline'''. Once fully implemented, these reforms will make it easier to do business with regulators and provide further assurance of the government’s commitment to monitor and report on regulatory red tape.
Two remaining reforms have been launched since the end of the reporting period (March 31, 2014): posting of '''interpretation policies''' and the creation of a new '''Administrative Burden Baseline'''. Once fully implemented, these reforms will make it easier to do business with regulators and provide further assurance of the government’s commitment to monitor and report on regulatory red tape.
=== Red Tape Reduction Action Plan Reform: Interpretation Policies ===
===Red Tape Reduction Action Plan Reform: Interpretation Policies===
The Action Plan requires regulators to publish interpretation<ref>In TBS guidance, "interpretation" is defined as written or verbal guidance or information given to facilitate stakeholder understanding and compliance with regulatory obligations.</ref> policies on their web pages. Interpretation policies clarify how regulators interpret their regulations, including when the regulator can and will provide answers to stakeholder questions or concerns in writing.
The Action Plan requires regulators to publish interpretation<ref>In TBS guidance, "interpretation" is defined as written or verbal guidance or information given to facilitate stakeholder understanding and compliance with regulatory obligations.</ref> policies on their web pages. Interpretation policies clarify how regulators interpret their regulations, including when the regulator can and will provide answers to stakeholder questions or concerns in writing.
Regulators undertake a range of activities in order to help industry and Canadians better understand their obligations and what they must do to comply with regulatory requirements. Interpretation policies are clarifying these efforts and articulating regulators’ commitments in four areas: predictability, service, stakeholder engagement and accountability. This also includes the requirement for departments to post an FAQ section for their 10 most accessed regulations and for any new regulations that will impact business. This will allow Canadians to visit departmental websites and easily access basic information, in plain language, on those regulations. The policies are being posted on departmental Acts and Regulations web pages. By March 31, 2015, regulators will have engaged stakeholders to identify opportunities to improve interpretation and will set performance metrics to measure success.
Regulators undertake a range of activities in order to help industry and Canadians better understand their obligations and what they must do to comply with regulatory requirements. Interpretation policies are clarifying these efforts and articulating regulators’ commitments in four areas: predictability, service, stakeholder engagement and accountability. This also includes the requirement for departments to post an FAQ section for their 10 most accessed regulations and for any new regulations that will impact business. This will allow Canadians to visit departmental websites and easily access basic information, in plain language, on those regulations. The policies are being posted on departmental Acts and Regulations web pages. By March 31, 2015, regulators will have engaged stakeholders to identify opportunities to improve interpretation and will set performance metrics to measure success.
=== Red Tape Reduction Action Plan Reform: Administrative Burden Baseline ===
===Red Tape Reduction Action Plan Reform: Administrative Burden Baseline===
The Action Plan commits the government to establishing a government-wide baseline count of regulatory requirements that impose administrative burden on business. The count will be updated and reported each year.<blockquote>"By publishing the number of administrative requirements in federal regulations and related forms every year, the [Administrative Burden Baseline] count contributes to the further openness and transparency of the federal regulatory system. Our Government will continue to look for ways to enhance this transparency and further tackle other red tape irritants."
The Action Plan commits the government to establishing a government-wide baseline count of regulatory requirements that impose administrative burden on business. The count will be updated and reported each year.<blockquote>"By publishing the number of administrative requirements in federal regulations and related forms every year, the [Administrative Burden Baseline] count contributes to the further openness and transparency of the federal regulatory system. Our Government will continue to look for ways to enhance this transparency and further tackle other red tape irritants."
===Results and observations in 2014–15===
*All 34 required departments posted interpretation policies, with FAQs on their most-accessed regulations; 97 per cent of the organizations engaged stakeholders to identify interpretation improvement priorities in spring 2015.
*The method of consultation varied by department/agency and included the use of emails, phone calls, third-party facilitated sessions, roundtable meetings and online consultations. In some cases, departments and agencies used existing consultation frameworks in order to efficiently engage with stakeholders on the interpretation policy initiative.
* All 34 required departments posted interpretation policies, with FAQs on their most-accessed regulations; 97 per cent of the organizations engaged stakeholders to identify interpretation improvement priorities in spring 2015.
*85 per cent posted improvement priorities based on stakeholder feedback, and 76 per cent posted metrics to assess progress against their improvement priorities.
* The method of consultation varied by department/agency and included the use of emails, phone calls, third-party facilitated sessions, roundtable meetings and online consultations. In some cases, departments and agencies used existing consultation frameworks in order to efficiently engage with stakeholders on the interpretation policy initiative.
* 85 per cent posted improvement priorities based on stakeholder feedback, and 76 per cent posted metrics to assess progress against their improvement priorities.
== Administrative Burden Baseline ==
==Administrative Burden Baseline==
The [https://www.canada.ca/en/government/system/laws/developing-improving-federal-regulations/requirements-developing-managing-reviewing-regulations/administrative-burden-baseline.html Administrative Burden Baseline] provides Canadians with a clear metric on the total number of requirements in federal regulations and associated forms that impose administrative burden on business. The baseline is to be updated annually, contributing to the openness and transparency of the federal regulatory system.
The [https://www.canada.ca/en/government/system/laws/developing-improving-federal-regulations/requirements-developing-managing-reviewing-regulations/administrative-burden-baseline.html Administrative Burden Baseline] provides Canadians with a clear metric on the total number of requirements in federal regulations and associated forms that impose administrative burden on business. The baseline is to be updated annually, contributing to the openness and transparency of the federal regulatory system.
The guidance document ''[https://www.canada.ca/en/government/system/laws/developing-improving-federal-regulations/requirements-developing-managing-reviewing-regulations/administrative-burden-baseline/counting-regulatory-requirements.html Counting Administrative Burden Regulatory Requirements]'' sets out the requirements for the Administrative Burden Baseline initiative to assist departments and agencies in undertaking their counts.
The guidance document ''[https://www.canada.ca/en/government/system/laws/developing-improving-federal-regulations/requirements-developing-managing-reviewing-regulations/administrative-burden-baseline/counting-regulatory-requirements.html Counting Administrative Burden Regulatory Requirements]'' sets out the requirements for the Administrative Burden Baseline initiative to assist departments and agencies in undertaking their counts.
=== Results and observations in 2014–15 ===
===Results and observations in 2014–15 ===
* 38 departments and agencies<ref>The document ''Counting Administrative Burden Regulatory Requirements'' specified 36 federal entities required to establish administrative baseline counts and to update them annually. Though it appears separately in the list of 36 organizations specified in the guidance, Indian Oil and Gas Canada's baseline count was included in Aboriginal Affairs and Northern Development's count. In addition, three organizations (the Canadian Dairy Commission, Measurement Canada and the Office of the Superintendent of Bankruptcy Canada) posted counts separately from their portfolios.</ref> counted relevant administrative burden requirements in their regulations and related forms.
*38 departments and agencies<ref>The document ''Counting Administrative Burden Regulatory Requirements'' specified 36 federal entities required to establish administrative baseline counts and to update them annually. Though it appears separately in the list of 36 organizations specified in the guidance, Indian Oil and Gas Canada's baseline count was included in Aboriginal Affairs and Northern Development's count. In addition, three organizations (the Canadian Dairy Commission, Measurement Canada and the Office of the Superintendent of Bankruptcy Canada) posted counts separately from their portfolios.</ref> counted relevant administrative burden requirements in their regulations and related forms.
* All departments and agencies posted Administrative Burden Baseline counts in 2014–15 in accordance with the required format. A departmental breakdown of these counts can be found in Appendix F.
*All departments and agencies posted Administrative Burden Baseline counts in 2014–15 in accordance with the required format. A departmental breakdown of these counts can be found in Appendix F.
* In 2014–15, there were 129,860 requirements within 684 regulations and associated forms that impose administrative burden on businesses in Canada, resulting in an average of 190 requirements per regulation.
*In 2014–15, there were 129,860 requirements within 684 regulations and associated forms that impose administrative burden on businesses in Canada, resulting in an average of 190 requirements per regulation.
== Conclusion ==
== Conclusion==
Openness and transparency contribute to robust regulatory governance. This Annual Scorecard Report provides an overview of results achieved in 2014–15 in implementing initiatives to reduce regulatory burden on business, improve service and enhance the predictability of the federal regulatory system. Moreover, it supports the ''Cabinet Directive on Regulatory Management''’s emphasis on regulation that is accessible, understandable and responsive through engagement, transparency, accountability and public scrutiny.
Openness and transparency contribute to robust regulatory governance. This Annual Scorecard Report provides an overview of results achieved in 2014–15 in implementing initiatives to reduce regulatory burden on business, improve service and enhance the predictability of the federal regulatory system. Moreover, it supports the ''Cabinet Directive on Regulatory Management''’s emphasis on regulation that is accessible, understandable and responsive through engagement, transparency, accountability and public scrutiny.
== Appendix A: The Regulatory Advisory Committee’s Advice to the President of the Treasury Board on ''The 2014–15 Scorecard Report'' ==
==Appendix A: The Regulatory Advisory Committee’s Advice to the President of the Treasury Board on ''The 2014–15 Scorecard Report''==
=== Deliberations of the Advisory Committee ===
===Deliberations of the Advisory Committee===
The Regulatory Advisory Committee was established in September 2013. Committee members serving this past year are Victor Young, Corporate Director and Committee Chair; Bruce Cran, President of the Consumers’ Association of Canada; David Fung, Chairman and CEO of ACDEG Group; and Laura Jones, Executive Vice-President of the Canadian Federation of Independent Business.
The Regulatory Advisory Committee was established in September 2013. Committee members serving this past year are Victor Young, Corporate Director and Committee Chair; Bruce Cran, President of the Consumers’ Association of Canada; David Fung, Chairman and CEO of ACDEG Group; and Laura Jones, Executive Vice-President of the Canadian Federation of Independent Business.
The Chair is in continuous communication, on behalf of the Committee, with senior Treasury Board of Canada Secretariat (TBS) officials on matters related to the Committee’s operations and planning for upcoming meetings. Discussions between the Committee and TBS officials have been very open, frank and transparent. The Committee continues to be impressed with the presentations that it has received and the consultations it has undertaken. It has no doubt about the personal commitment of TBS officials to the success of the program.
The Chair is in continuous communication, on behalf of the Committee, with senior Treasury Board of Canada Secretariat (TBS) officials on matters related to the Committee’s operations and planning for upcoming meetings. Discussions between the Committee and TBS officials have been very open, frank and transparent. The Committee continues to be impressed with the presentations that it has received and the consultations it has undertaken. It has no doubt about the personal commitment of TBS officials to the success of the program.
=== Role of the Committee ===
===Role of the Committee===
The Committee’s role is limited to providing advice on red tape arising from regulation. It has been advised by TBS officials that regulatory red tape makes up a very important part of the total red tape universe. It does not, however, include other potential sources of burden that business may experience in their interaction with government resulting from government rules, policies and legislation.
The Committee’s role is limited to providing advice on red tape arising from regulation. It has been advised by TBS officials that regulatory red tape makes up a very important part of the total red tape universe. It does not, however, include other potential sources of burden that business may experience in their interaction with government resulting from government rules, policies and legislation.
In our first two reports, we recommended that government undertake to get a better understanding of how much of the burden of red tape felt by the private sector is covered by the definition of “regulatory red tape”. The ongoing lack of understanding as to what components make up the red tape universe remains an area of considerable weakness, and we repeat our recommendation that an analysis be undertaken as to what elements make up the entire red tape universe. The Red Tape Reduction Action Plan is aimed at changing the regulatory system and halting the growth of regulatory red tape. As we stated in our previous reports, “We believe that government is on a very significant journey that will require many more years of hard work. Therefore the key message is that the program is off to a good start and there is much work to be done and that red tape reduction remains a priority for government going forward. At this stage, we should not confuse significant early action with longer term results”. We should, however, take comfort that a solid foundation has been laid for future improvement and expansion.
In our first two reports, we recommended that government undertake to get a better understanding of how much of the burden of red tape felt by the private sector is covered by the definition of “regulatory red tape”. The ongoing lack of understanding as to what components make up the red tape universe remains an area of considerable weakness, and we repeat our recommendation that an analysis be undertaken as to what elements make up the entire red tape universe. The Red Tape Reduction Action Plan is aimed at changing the regulatory system and halting the growth of regulatory red tape. As we stated in our previous reports, “We believe that government is on a very significant journey that will require many more years of hard work. Therefore the key message is that the program is off to a good start and there is much work to be done and that red tape reduction remains a priority for government going forward. At this stage, we should not confuse significant early action with longer term results”. We should, however, take comfort that a solid foundation has been laid for future improvement and expansion.
=== Stakeholder Consultations ===
===Stakeholder Consultations===
As indicated in our report last year, the Regulatory Advisory Committee hosted a stakeholder dialogue session with some 20 industry and consumer association representatives who were likely to have been directly impacted and/or highly interested in the implementation of the Red Tape Reduction Action Plan. The dialogue with industry and consumer representatives at that time provided the Regulatory Advisory Committee with a rich source of valuable insights on reform implementation. Overall, the dialogue revealed stakeholder support for the red tape reduction reforms, coupled with the view that expanding the Action Plan’s scope beyond regulation (e.g., to legislation and policy) would maximize business and economic impacts. Stakeholders noted encouraging signs of culture change in some regulatory departments and agencies and with senior public servants in particular.
As indicated in our report last year, the Regulatory Advisory Committee hosted a stakeholder dialogue session with some 20 industry and consumer association representatives who were likely to have been directly impacted and/or highly interested in the implementation of the Red Tape Reduction Action Plan. The dialogue with industry and consumer representatives at that time provided the Regulatory Advisory Committee with a rich source of valuable insights on reform implementation. Overall, the dialogue revealed stakeholder support for the red tape reduction reforms, coupled with the view that expanding the Action Plan’s scope beyond regulation (e.g., to legislation and policy) would maximize business and economic impacts. Stakeholders noted encouraging signs of culture change in some regulatory departments and agencies and with senior public servants in particular.
The consultations also gave us a sense that there is much transformation and modernization taking place in the public service. Importantly, better service and more effective ways to serve the public better are central to many of these improvement initiatives. Red tape reduction is totally consistent with the modernization plans being undertaken. The goal of red tape reduction is seen as a complementary approach, one that encourages TBS and government departments and agencies to work together, as partners, in the drive for more efficient and effective regulatory responses that both protect and advance the public interest, while also taking into consideration the service needs and business realities of regulated parties.
The consultations also gave us a sense that there is much transformation and modernization taking place in the public service. Importantly, better service and more effective ways to serve the public better are central to many of these improvement initiatives. Red tape reduction is totally consistent with the modernization plans being undertaken. The goal of red tape reduction is seen as a complementary approach, one that encourages TBS and government departments and agencies to work together, as partners, in the drive for more efficient and effective regulatory responses that both protect and advance the public interest, while also taking into consideration the service needs and business realities of regulated parties.
=== Advice to the President of the Treasury Board for 2014–15 ===
===Advice to the President of the Treasury Board for 2014–15===
As is required by its mandate, the Regulatory Advisory Committee to the President of the Treasury Board has reviewed the third Annual Scorecard Report related to the government’s Red Tape Reduction Action Plan in 2014–15. The Committee did not perform, nor is it mandated to perform, an “audit-like” review of the scorecard. Rather, the Committee has drawn on the expertise of government officials as well as the members’ business backgrounds and experience to arrive at a general opinion on the overall fairness and reliability of ''The'' ''2014–15 Scorecard Report''.
As is required by its mandate, the Regulatory Advisory Committee to the President of the Treasury Board has reviewed the third Annual Scorecard Report related to the government’s Red Tape Reduction Action Plan in 2014–15. The Committee did not perform, nor is it mandated to perform, an “audit-like” review of the scorecard. Rather, the Committee has drawn on the expertise of government officials as well as the members’ business backgrounds and experience to arrive at a general opinion on the overall fairness and reliability of ''The'' ''2014–15 Scorecard Report''.
The Committee also can confirm that, in its view, ''The'' ''2014–15 Scorecard Report'' reflects a period of continued achievement. In particular, this past year was critical to making progress toward the objective of embedding the understanding of the importance of red tape reduction into the culture of government departments and agencies.
The Committee also can confirm that, in its view, ''The'' ''2014–15 Scorecard Report'' reflects a period of continued achievement. In particular, this past year was critical to making progress toward the objective of embedding the understanding of the importance of red tape reduction into the culture of government departments and agencies.
=== Opportunity to Expand Red Tape Reduction ===
===Opportunity to Expand Red Tape Reduction ===
As stated above, the embedding of ongoing stakeholder consultations into a culture of broad-based red tape reduction is a crucial element to ensuring that the program is successful and ultimately makes a positive difference in the lives of all Canadians. The Committee intends to continue to monitor progress on all issues addressed in this report, including the ongoing development of meaningful metrics while recognizing that the posting of the new Administrative Burden Baseline, for the first time in 2015, represents a good beginning. Also, we will want to see clear evidence that the Action Plan is making a difference on the ground and is lightening the load on businesses, institutions and individuals.
As stated above, the embedding of ongoing stakeholder consultations into a culture of broad-based red tape reduction is a crucial element to ensuring that the program is successful and ultimately makes a positive difference in the lives of all Canadians. The Committee intends to continue to monitor progress on all issues addressed in this report, including the ongoing development of meaningful metrics while recognizing that the posting of the new Administrative Burden Baseline, for the first time in 2015, represents a good beginning. Also, we will want to see clear evidence that the Action Plan is making a difference on the ground and is lightening the load on businesses, institutions and individuals.
Laura Jones, Executive Vice-President, Canadian Federation of Independent Business</blockquote>
Laura Jones, Executive Vice-President, Canadian Federation of Independent Business</blockquote>
== Appendix B: Summary of 2014–15 Assessment Results by Portfolio/Entity ==
== Appendix B: Summary of 2014–15 Assessment Results by Portfolio/Entity==
=== Scorecard Methodology ===
===Scorecard Methodology===
The Treasury Board of Canada Secretariat has produced this report based on assessments of progress made by departments and agencies in implementing systemic reforms in the 2014–15 fiscal year. These assessments are intended to drive compliance with requirements of the ''Cabinet Directive on Regulatory Management''. It has also been reviewed by the external Regulatory Advisory Committee.
The Treasury Board of Canada Secretariat has produced this report based on assessments of progress made by departments and agencies in implementing systemic reforms in the 2014–15 fiscal year. These assessments are intended to drive compliance with requirements of the ''Cabinet Directive on Regulatory Management''. It has also been reviewed by the external Regulatory Advisory Committee.
Through these assessments, 25 regulatory portfolios and portfolio entities received a rating that summarizes their progress for each applicable systemic reform initiative. Portfolios are provided with an opportunity to implement corrective actions for a given systemic reform in advance of being assigned a final rating.
Through these assessments, 25 regulatory portfolios and portfolio entities received a rating that summarizes their progress for each applicable systemic reform initiative. Portfolios are provided with an opportunity to implement corrective actions for a given systemic reform in advance of being assigned a final rating.
=== Reform Rating Explanation ===
===Reform Rating Explanation===
[[File:Full.jpg|left|frameless]]
[[File:Full.jpg|left|frameless]]
= Full compliance demonstrated for most or all reform commitments and guidance requirements
= Full compliance demonstrated for most or all reform commitments and guidance requirements
!Canadian Environmental Assessment Agency<ref name=":0" />
!Canadian Environmental Assessment Agency<ref name=":0" />
|N/A
|N/A
|N/A
| N/A
|[[File:Generally.jpg|left|frameless]]
|[[File:Generally.jpg|left|frameless]]
|N/A
|N/A
!Foreign Affairs, Trade and Development Canada
!Foreign Affairs, Trade and Development Canada
|[[File:Full.jpg|left|frameless]]
|[[File:Full.jpg|left|frameless]]
|N/A
| N/A
|[[File:Full.jpg|left|frameless]]
|[[File:Full.jpg|left|frameless]]
|N/A
|N/A
|-
|-
!Finance Portfolio
!Finance Portfolio
|N/A
| N/A
|N/A
|N/A
|[[File:Full.jpg|left|frameless]]
|[[File:Full.jpg|left|frameless]]
|[[File:Full.jpg|left|frameless]]
|[[File:Full.jpg|left|frameless]]
|-
|-
!Natural Resources Portfolio
! Natural Resources Portfolio
|N/A
|N/A
|N/A
|N/A
|[[File:Generally.jpg|left|frameless]]
|[[File:Generally.jpg|left|frameless]]
|-
|-
!Public Safety Portfolio
! Public Safety Portfolio
|[[File:Full.jpg|left|frameless]]
|[[File:Full.jpg|left|frameless]]
|N/A
|N/A
!Veterans Affairs Canada
!Veterans Affairs Canada
|N/A
|N/A
|N/A
| N/A
|[[File:Full.jpg|left|frameless]]
|[[File:Full.jpg|left|frameless]]
|N/A
|N/A
|}
|}
== Appendix C: Small Business Lens ==
==Appendix C: Small Business Lens==
{| class="wikitable"
{| class="wikitable"
|+Table 1: Final regulatory changes that applied the small business lens approved by the Governor in Council and published in the ''Canada Gazette'', Part II, in 2014–15
|+Table 1: Final regulatory changes that applied the small business lens approved by the Governor in Council and published in the ''Canada Gazette'', Part II, in 2014–15
|-
|-
|''[http://canadagazette.gc.ca/rp-pr/p2/2014/2014-12-31/html/sor-dors297-eng.php Regulations Amending the Maple Products Regulations]''
|''[http://canadagazette.gc.ca/rp-pr/p2/2014/2014-12-31/html/sor-dors297-eng.php Regulations Amending the Maple Products Regulations]''
|Canadian Food Inspection Agency
| Canadian Food Inspection Agency
|148,090
|148,090
|115,710
|115,710
|2,385,664
|2,385,664
|2,385,664
|2,385,664
|2,235,320
| 2,235,320
|-
|-
|''[http://gazette.gc.ca/rp-pr/p2/2014/2014-07-02/html/sor-dors153-eng.php Regulations Amending the Canadian Aviation Security Regulations, 2012 (Airport Security Programs)]''
|''[http://gazette.gc.ca/rp-pr/p2/2014/2014-07-02/html/sor-dors153-eng.php Regulations Amending the Canadian Aviation Security Regulations, 2012 (Airport Security Programs)]''
|Transport Canada
|Transport Canada
|1,870,440
|1,870,440
|274,945
| 274,945
|274,945
| 274,945
|1,595,495
|1,595,495
|-
|-
|Not estimated<ref>An estimate of the cost of a flexible option was not provided by the regulator, as the amendment served to add the species to a Schedule to the ''Species at Risk Act'', with the action to be undertaken set out in the enabling legislation and not subject to modification through a flexible option.</ref>
|Not estimated<ref>An estimate of the cost of a flexible option was not provided by the regulator, as the amendment served to add the species to a Schedule to the ''Species at Risk Act'', with the action to be undertaken set out in the enabling legislation and not subject to modification through a flexible option.</ref>
|920
|920
|0
| 0
|-
|-
!Totals
!Totals
!-
!-
!7,036,735
! 7,036,735
!-
!-
!3,013,987
!3,013,987
|}
|}
== Appendix D: One-for-One Rule ==
==Appendix D: One-for-One Rule==
{| class="wikitable"
{| class="wikitable"
|+Table 1: Final regulatory changes with administrative burden implications under the one-for-one rule published in the ''Canada Gazette'', Part II, in 2014–15
|+Table 1: Final regulatory changes with administrative burden implications under the one-for-one rule published in the ''Canada Gazette'', Part II, in 2014–15
!Net Out ($)
!Net Out ($)
|-
|-
|Aboriginal Affairs and Northern Development Canada
| Aboriginal Affairs and Northern Development Canada
|''[http://www.gazette.gc.ca/rp-pr/p2/2014/2014-04-09/html/sor-dors68-eng.php Northwest Territories Mining Regulations]''<ref>The ''Northwest Territories and Nunavut Mining Regulations'' were repealed, and two separate regulations (the ''Nunavut Mining Regulations'' and the ''Northwest Territories Mining Regulations'') were introduced, which led to a net reduction in administrative burden of nearly $619,000.</ref>
|''[http://www.gazette.gc.ca/rp-pr/p2/2014/2014-04-09/html/sor-dors68-eng.php Northwest Territories Mining Regulations]''<ref>The ''Northwest Territories and Nunavut Mining Regulations'' were repealed, and two separate regulations (the ''Nunavut Mining Regulations'' and the ''Northwest Territories Mining Regulations'') were introduced, which led to a net reduction in administrative burden of nearly $619,000.</ref>
|April 9, 2014
| April 9, 2014
| -
| -
|618,962
|618,962
|0<ref>The Regulatory Impact Analysis Statement (RIAS) for this miscellaneous amendment reported that the one-for-one rule applies to the amendment to section 135.1 of the ''Health of Animals Regulations''. This removes a reporting requirement for industry that if triggered would impose associated administrative costs. As this requirement has never been triggered, it has never been reported on or enforced. Any associated administrative costs for industry to report are multiplied by zero occurrences per year, and therefore the RIAS net cost/relief was reported as $0.</ref>
|0<ref>The Regulatory Impact Analysis Statement (RIAS) for this miscellaneous amendment reported that the one-for-one rule applies to the amendment to section 135.1 of the ''Health of Animals Regulations''. This removes a reporting requirement for industry that if triggered would impose associated administrative costs. As this requirement has never been triggered, it has never been reported on or enforced. Any associated administrative costs for industry to report are multiplied by zero occurrences per year, and therefore the RIAS net cost/relief was reported as $0.</ref>
|-
|-
|Environment Canada
| Environment Canada
|''[http://gazette.gc.ca/rp-pr/p2/2014/2014-07-30/html/sor-dors177-eng.php Disposal at Sea Permit Application Regulations]''<ref>This ministerial (non-GIC) regulation repealed the ''Regulations Respecting Applications for Permits for Disposal at Sea''.</ref>
|''[http://gazette.gc.ca/rp-pr/p2/2014/2014-07-30/html/sor-dors177-eng.php Disposal at Sea Permit Application Regulations]''<ref>This ministerial (non-GIC) regulation repealed the ''Regulations Respecting Applications for Permits for Disposal at Sea''.</ref>
|July 30, 2014
|July 30, 2014
|December 17, 2014
|December 17, 2014
|148,717
|148,717
| -
| -
|-
|-
|Transport Canada
|Transport Canada
|''[http://www.gazette.gc.ca/rp-pr/p2/2014/2014-12-31/html/sor-dors306-eng.php Regulations Amending the Transportation of Dangerous Goods Regulations (Lithium Metal Batteries, ERAPs and Updates to Schedules)]''
|''[http://www.gazette.gc.ca/rp-pr/p2/2014/2014-12-31/html/sor-dors306-eng.php Regulations Amending the Transportation of Dangerous Goods Regulations (Lithium Metal Batteries, ERAPs and Updates to Schedules)]''
|December 31, 2014
| December 31, 2014
| -
| -
|2,920
|2,920
|Environment Canada
|Environment Canada
|''[http://gazette.gc.ca/rp-pr/p2/2014/2014-11-19/html/sor-dors254-eng.php Products Containing Mercury Regulations]''
|''[http://gazette.gc.ca/rp-pr/p2/2014/2014-11-19/html/sor-dors254-eng.php Products Containing Mercury Regulations]''
|1
|1
|-
|-
|Health Canada
|Health Canada
|1
|1
|-
|-
! colspan="2" |Subtotal
! colspan="2" | Subtotal
!3
!3
|-
|-
|(1)
|(1)
|-
|-
|Health Canada
| Health Canada
|''Human Pathogens Importation Regulations'' (SOR/94-558)
|''Human Pathogens Importation Regulations'' (SOR/94-558)
|(1)
|(1)
|Foreign Affairs, Trade and Development Canada
|Foreign Affairs, Trade and Development Canada
|''[http://www.gazette.gc.ca/rp-pr/p2/2014/2014-04-09/html/sor-dors63-eng.php Regulations Amending the Special Economic Measures (Ukraine) Regulations]''
|''[http://www.gazette.gc.ca/rp-pr/p2/2014/2014-04-09/html/sor-dors63-eng.php Regulations Amending the Special Economic Measures (Ukraine) Regulations]''
|April 9, 2014
| April 9, 2014
|Regulatory amendment
|Regulatory amendment
|Non-discretionary obligations
|Non-discretionary obligations
|-
|-
|Foreign Affairs, Trade and Development Canada
|Foreign Affairs, Trade and Development Canada
|''[http://www.gazette.gc.ca/rp-pr/p2/2014/2014-10-08/html/sor-dors204-eng.php Regulations Amending the Special Economic Measures (Russia) Regulations]''
|''[http://www.gazette.gc.ca/rp-pr/p2/2014/2014-10-08/html/sor-dors204-eng.php Regulations Amending the Special Economic Measures (Russia) Regulations]''
|October 8, 2014
|October 8, 2014
|Regulatory amendment
|Regulatory amendment
|March 11, 2015
|March 11, 2015
|Regulatory amendment
|Regulatory amendment
|Non-discretionary obligations
| Non-discretionary obligations
|-
|-
|Foreign Affairs, Trade and Development Canada
|Foreign Affairs, Trade and Development Canada
|}
|}
== Appendix E: Service Standards for High-Volume Regulatory Authorizations ==
==Appendix E: Service Standards for High-Volume Regulatory Authorizations==
{| class="wikitable"
{| class="wikitable"
|+Table 1: New high-volume regulatory authorizations governed by service standards in 2014–15
|+Table 1: New high-volume regulatory authorizations governed by service standards in 2014–15
|[http://www.agr.gc.ca/eng/about-us/partners-and-agencies/canadian-pari-mutuel-agency/acts-and-regulations-canadian-pari-mutuel-agency/service-standards-for-high-volume-regulatory-authorizations/?id=1362071297940#a1 Betting Theatre Licence] (Canadian Pari-Mutuel Agency)
|[http://www.agr.gc.ca/eng/about-us/partners-and-agencies/canadian-pari-mutuel-agency/acts-and-regulations-canadian-pari-mutuel-agency/service-standards-for-high-volume-regulatory-authorizations/?id=1362071297940#a1 Betting Theatre Licence] (Canadian Pari-Mutuel Agency)
|1
|1
|200
| 200
|Yes
|Yes
|-
|-
|[http://www.rcmp.gc.ca/cfp-pcaf/online_en-ligne/service-eng.htm#a3 Authorizations to Transport Restricted and Prohibited Firearms (ATT)] (Royal Canadian Mounted Police)
|[http://www.rcmp.gc.ca/cfp-pcaf/online_en-ligne/service-eng.htm#a3 Authorizations to Transport Restricted and Prohibited Firearms (ATT)] (Royal Canadian Mounted Police)
|1
|1
| +100
| +100
|No
|No
|-
|-
|Yes
|Yes
|-
|-
| rowspan="3" |Public Works and Government Services Canada
| rowspan="3" | Public Works and Government Services Canada
|[http://www.tpsgc-pwgsc.gc.ca/lr-ar/inscrmarchcon-congoodsreg-eng.html Controlled Goods Program (visitor exemption certificates)]
|[http://www.tpsgc-pwgsc.gc.ca/lr-ar/inscrmarchcon-congoodsreg-eng.html Controlled Goods Program (visitor exemption certificates)]
|1
|1
!Name of Authorization
!Name of Authorization
!Service Standard
!Service Standard
!Performance Target
! Performance Target
!Result
!Result
!Estimated Number of Transactions
!Estimated Number of Transactions
|[http://www.aadnc-aandc.gc.ca/eng/1361973317257/1361973342980 Lands-Related Permits on Indian Lands]
|[http://www.aadnc-aandc.gc.ca/eng/1361973317257/1361973342980 Lands-Related Permits on Indian Lands]
|Review, execute and register complete permit applications that meet all requirements within 15 business days.
|Review, execute and register complete permit applications that meet all requirements within 15 business days.
|80%
| 80%
|94%
|94%
|400
|400
|Agriculture and Agri-food Canada: Canadian Pari-Mutuel Agency
|Agriculture and Agri-food Canada: Canadian Pari-Mutuel Agency
|[http://www.agr.gc.ca/eng/about-us/partners-and-agencies/canadian-pari-mutuel-agency/acts-and-regulations-canadian-pari-mutuel-agency/service-standards-for-high-volume-regulatory-authorizations/?id=1362071297940#a2 Inter-Track Betting and Foreign Race Inter-Track Betting]
|[http://www.agr.gc.ca/eng/about-us/partners-and-agencies/canadian-pari-mutuel-agency/acts-and-regulations-canadian-pari-mutuel-agency/service-standards-for-high-volume-regulatory-authorizations/?id=1362071297940#a2 Inter-Track Betting and Foreign Race Inter-Track Betting]
|Successful applicants will receive their domestic and foreign inter-track betting authorization from the Canadian Pari-Mutuel Agency within 7 business days of receipt of a complete and accurate application.
| Successful applicants will receive their domestic and foreign inter-track betting authorization from the Canadian Pari-Mutuel Agency within 7 business days of receipt of a complete and accurate application.
|99%
|99%
|99%
|99%
|-
|-
|[http://www.canadianheritage.gc.ca/eng/1361284295921#a2 Certification of Cultural Property for Income Tax Purposes]
|[http://www.canadianheritage.gc.ca/eng/1361284295921#a2 Certification of Cultural Property for Income Tax Purposes]
|The service standard for certification of cultural property is four months after the published deadline for each Review Board meeting.
| The service standard for certification of cultural property is four months after the published deadline for each Review Board meeting.
|80%
|80%
|90%
|90%
|Fax or mail requests will be responded to within 14 business days.
|Fax or mail requests will be responded to within 14 business days.
|90%
|90%
|100%
| 100%
|-
|-
| rowspan="2" |[http://www.dfo-mpo.gc.ca/acts-lois/standards/cites-eng.htm Certification for Canadian Exporters of Aquatic Species regarding the Convention of International Trade in Endangered Species of Wild Fauna (CITES)]
| rowspan="2" |[http://www.dfo-mpo.gc.ca/acts-lois/standards/cites-eng.htm Certification for Canadian Exporters of Aquatic Species regarding the Convention of International Trade in Endangered Species of Wild Fauna (CITES)]
|Applications for the issuance of a new Professional Radio Operator Certificate (class GOC, ROC-MC or ROC-A) will be processed within 4 weeks.
|Applications for the issuance of a new Professional Radio Operator Certificate (class GOC, ROC-MC or ROC-A) will be processed within 4 weeks.
|90%
|90%
|99.5%
| 99.5%
|-
|-
|Parks Canada
|Parks Canada
|-
|-
|Licence application for nuclear substances and radiation devices: conduct a technical assessment and issue a licensing decision within 80 business days of receipt of an application deemed complete by the Canadian Nuclear Safety Commission.
|Licence application for nuclear substances and radiation devices: conduct a technical assessment and issue a licensing decision within 80 business days of receipt of an application deemed complete by the Canadian Nuclear Safety Commission.
|80%
| 80%
|95%
|95%
|-
|-
|}
|}
== Appendix F: Administrative Burden Baseline ==
==Appendix F: Administrative Burden Baseline==
The figures in Table 1 represent the number of federal requirements in regulations and related forms that impose administrative burden on businesses in Canada, by regulatory department/agency for the period July 1, 2013, to June 30, 2014. It does not include administrative burden that may be associated with legislation or departmental programs or policies.<ref>For example, businesses are required to complete surveys such as the Annual Retail Trade Survey, the Monthly Survey of Manufacturing, and the Survey of Employment, Payrolls and Hours, which are mandated under the ''Statistics Act''. As the requirements in these surveys do not stem from the ''Corporate Returns Regulations'', the only regulation administered by Statistics Canada, they are not captured under Statistics Canada's Administrative Burden Baseline count.</ref>
The figures in Table 1 represent the number of federal requirements in regulations and related forms that impose administrative burden on businesses in Canada, by regulatory department/agency for the period July 1, 2013, to June 30, 2014. It does not include administrative burden that may be associated with legislation or departmental programs or policies.<ref>For example, businesses are required to complete surveys such as the Annual Retail Trade Survey, the Monthly Survey of Manufacturing, and the Survey of Employment, Payrolls and Hours, which are mandated under the ''Statistics Act''. As the requirements in these surveys do not stem from the ''Corporate Returns Regulations'', the only regulation administered by Statistics Canada, they are not captured under Statistics Canada's Administrative Burden Baseline count.</ref>
{| class="wikitable"
{| class="wikitable"
|10
|10
|8,169
|8,169
|816.9
| 816.9
|-
|-
|[http://www.agr.gc.ca/eng/about-us/acts-and-regulations/administrative-burden-baseline-2014/?id=1415126539206 Canadian Pari-Mutuel Agency (Agriculture and Agri-Food Canada)]
|[http://www.agr.gc.ca/eng/about-us/acts-and-regulations/administrative-burden-baseline-2014/?id=1415126539206 Canadian Pari-Mutuel Agency (Agriculture and Agri-Food Canada)]
|[http://www.agr.gc.ca/eng/about-us/acts-and-regulations/administrative-burden-baseline-2014/?id=1415126539206 Farm Products Council of Canada (Agriculture and Agri-Food Canada)]
|[http://www.agr.gc.ca/eng/about-us/acts-and-regulations/administrative-burden-baseline-2014/?id=1415126539206 Farm Products Council of Canada (Agriculture and Agri-Food Canada)]
|3
|3
|47
| 47
|15.7
|15.7
|-
|-
|}
|}
== Notes ==
==Notes==
<references />
<references />
