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*Checklists should be for long processes with an established sequence (a wizard is better for situations where the sequence depends on choices and requires built-in logic)
 
*Checklists should be for long processes with an established sequence (a wizard is better for situations where the sequence depends on choices and requires built-in logic)
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*Discussion items:  
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==Discussion items:==
 
#Social listening tools - Are you using them to make adjustments?
 
#Social listening tools - Are you using them to make adjustments?
 
*Mary-Beth (Federal - PCO) gets some reports from MountWater, seen people interested but haven’t procured a tool yet
 
*Mary-Beth (Federal - PCO) gets some reports from MountWater, seen people interested but haven’t procured a tool yet
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