Changes

This white paper is not meant to replace existing documents that address the government’s strategic direction on digital services.

This white paper is not meant to replace existing documents that address the government’s strategic direction on digital services.

=== (Digital) vision ===

=== Digital government ===

“The Government of Canada is an open and service‑oriented organization that operates and delivers programs and services to people and businesses in simple, modern and effective ways that are optimized for digital and available anytime, anywhere and from any device.

A digital government puts people and their needs first. It is accountable to its citizens and shares information with them. It involves them when making policies and designing services. It values inclusion and accessibility. It designs services for the people who need them, not for the organizations that deliver them.

Digitally, the Government of Canada must operate as one to benefit all Canadians.”

 

Digitally, the Government of Canada must operate as one to benefit each and every Canadian.<ref>Digital Operations Strategic Plan: 2021–2024 - Canada.ca</ref>

=== ''Policy on Service and Digital'' ===

=== ''Policy on Service and Digital'' ===

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The goal of the Service and Digital Target State Enterprise Architecture is to depict the Government of Canada’s future state vision in one picture. The diagram is divided into several parts, which are based on The Open Architecture Framework (TOGAF) framework explained in a subsequent section. This framework views business, information and data, applications, technology and security each as separate layers, having their own concerns and architecture.

The goal of the Service and Digital Target State Enterprise Architecture is to depict the Government of Canada’s future state in one picture. The diagram is divided into several parts, which are based on The Open Architecture Framework (TOGAF) framework explained in a subsequent section. This framework views business, information and data, applications, technology and security each as separate layers, having their own concerns and architecture.

The top layer of the diagram represents business architecture. The programs in this layer are categorized as front office, which provides services directly to citizens, academic institutions, and Canadian businesses, and back‑office services which support the government itself. Examples of front office programs include Employment Insurance and tax filing services, and examples of back‑end programs include finance security screening, pay, enterprise procurement, and business continuity.  

The top layer of the diagram represents business architecture. The programs in this layer are categorized as front office, which provides services directly to citizens, academic institutions, and Canadian businesses, and back‑office services which support the government itself. Examples of front office programs include Employment Insurance and tax filing services, and examples of back‑end programs include finance security screening, pay, enterprise procurement, and business continuity.  

Ce livre blanc ne vise pas à remplacer les documents actuels qui traitent de l’orientation stratégique du gouvernement en matière de services numériques.

Ce livre blanc ne vise pas à remplacer les documents actuels qui traitent de l’orientation stratégique du gouvernement en matière de services numériques.

=== Vision (numérique) ===

=== Le gouvernement numérique ===

« Le gouvernement du Canada est une organisation ouverte et orientée vers les services qui offre des programmes et des services aux citoyens et aux entreprises de manière simple, moderne et efficace, qui sont optimisés pour la voie numérique et qui sont disponibles n’importe quand, n’importe où et sur n’importe quel appareil.

 

 

<blockquote>Le gouvernement du Canada est une organisation ouverte et orientée vers les services qui offre des programmes et des services aux citoyens et aux entreprises de manières simples, modernes et efficaces qui sont optimisés pour la voie numérique et disponibles n’importe quand, n’importe où et sur n’importe quel appareil.

Numériquement, le gouvernement du Canada doit fonctionner comme un tout au profit de tous les Canadiens. »

Le gouvernement du Canada doit se comporter numériquement de façon uniforme afin que tous les Canadiens puissent en profiter

=== ''Politique sur les services et le numérique'' ===

=== ''Politique sur les services et le numérique'' ===