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| ==Notes and action items== | | ==Notes and action items== |
| + | '''TBS DTO''' |
| + | * '''New DTO blog post:''' “[https://blog.canada.ca/2021/03/01/work-with-call-centres.html The importance of working with call centres]” went live this morning. |
| + | ** In the post, we talked about the work we did with Service Canada to reduce the number of calls to call centres and inboxes. |
| + | * '''Priorities of the week:''' Continuing work on Travel and Vaccines |
| + | ** Vaccines: '''Banded topic page''' went live on Friday. We will be updating the GCWP group on the research at the Wednesday meeting. |
| + | * '''FPT meeting tomorrow.''' Agenda: |
| + | ** Banded topic page |
| + | ** Discussion items: |
| + | *** Preparing for 3rd wave? |
| + | *** Are PTs working with local health authorities web teams? E.g. Appointment bookings, research |
| + | ** Cross-linkages. If you have anything you want to discuss, please let us know. |
| + | '''HC PHAC''' |
| + | * '''Travel wizard updates''' |
| + | ** We are middle in sending an update to GAC about the Travel answer keys regarding the latest OICs |
| + | ** Mandatory Hotel - constant and daily updates. DTO prototyped it but they don’t have the bandwidth to implement changes |
| + | |
| + | * Two email notifications going out this week about non-medical masks and mental health |
| + | * Moving up the links to new FAQs about Hotel stays as it’s not in the content. Once it is in the content, they will take away the FAQ. |
| + | |
| + | * 70% of views yesterday were mobile. |
| + | * '''Vaccines banded topic page went live last Friday.''' Already seeing some big changes. |
| + | ** The top link “Where can you get vaccinated” is showing people clicking through to Provinces and Territories. |
| + | ** Also fewer people are providing feedback about finding information for where they can get vaccinated. |
| + | ** This week, they move to the second part which is to create a page about the second part of the process of “Getting vaccinated” |
| + | |
| + | * AstraZeneca vaccine was approved on Friday. NACI updates should follow today and tomorrow. |
| + | '''PCO''' |
| + | * Nothing to report today. |
| + | '''PP''' |
| + | * No updates. Simon Cossette’s first day replacing Debbie Laurin. |
| + | '''Finance:''' |
| + | * Add some language regarding T4/Benefits based on feedback. |
| + | '''CRA/Taxes:''' |
| + | * Looking for Rent Subsidy/CEWS information. |
| + | * Point to Finance around Rent subsidy and WAGE subsidy. |
| + | * One week into tax filing season. |
| + | ** Seeing a lot of interest through page feedback tool and call centre around boxes on the bottom of T4, so adding some content about that. |
| + | * Looking to optimize payment content next. |
| + | '''ESDC:''' |
| + | * New vanity url was created for hotel stayover page because of last week’s increase in calls (over 23K) due to the mandatory hotel stays. |
| + | * Added an alert box on EI and Self-employed page. |
| + | '''PS:''' |
| + | * Updating language around payment scams on the COVID-19 frauds and scams page. |
| + | * Launched some marketings campaigns around human trafficking and cyberbullying |
| + | '''PSPC''' |
| + | * Updated vaccines procurement page based on AstraZeneca announcement last week. |
| + | '''CFIA''' |
| + | * Working on the canada.ca domain change and hope to get it done by mid-March. |
| + | '''TBS''' |
| + | * Updating Phoenix damages content. |
| + | '''CSPS''' |
| + | * Looking for what people use for newsletters other than MailChimp. |
| + | '''Corrections''' |
| + | * Went live on Friday with outbreak tables. They need to be linked in other places but they haven’t gotten that far yet. |
| + | At Wednesday’s GCWP meeting, we will be talking about research on the banded topic page for vaccines. If there is anything you would like to add to the agenda, please let M-R know. |
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