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| {| class="wikitable" | | {| class="wikitable" |
| |'''Design services digitally from end‑to‑end to meet the Government of Canada users and other stakeholders’ needs''' | | |'''Design services digitally from end‑to‑end to meet the Government of Canada users and other stakeholders’ needs''' |
− | |§ clearly identify internal and external users and other stakeholders and their needs for each policy, program and business service | + | | |
− | | + | * clearly identify internal and external users and other stakeholders and their needs for each policy, program and business service |
− | § include policy requirement applying to specific users and other stakeholder groups, such as accessibility, gender-based plus analysis, and official languages in the creation of the service
| + | * include policy requirement applying to specific users and other stakeholder groups, such as accessibility, gender-based plus analysis, and official languages in the creation of the service |
− | | + | * perform Algorithmic Impact Assessment (AIA) to support risk mitigation activities when deploying an automated decision system as per ''Directive on Automated Decision-Making'' |
− | § perform Algorithmic Impact Assessment (AIA) to support risk mitigation activities when deploying an automated decision system as per ''Directive on Automated Decision-Making''
| + | * model end‑to‑end business service delivery to provide quality, maximize effectiveness and optimize efficiencies across all channels (for example, lean process) |
− | | |
− | § model end‑to‑end business service delivery to provide quality, maximize effectiveness and optimize efficiencies across all channels (for example, lean process)
| |
| |- | | |- |
| |'''Architect to be outcome‑driven and strategically aligned to the department and to the Government of Canada''' | | |'''Architect to be outcome‑driven and strategically aligned to the department and to the Government of Canada''' |
− | |§ identify which departmental/GC business services, outcomes and strategies will be addressed | + | | |
− | | + | * identify which departmental/GC business services, outcomes and strategies will be addressed |
− | § establish metrics for identified business outcomes throughout the life cycle of an investment
| + | * establish metrics for identified business outcomes throughout the life cycle of an investment |
− | | + | * translate business outcomes and strategy into business capability implications in the GC Business Capability Model to establish a common vocabulary between business, development, and operation |
− | § translate business outcomes and strategy into business capability implications in the GC Business Capability Model to establish a common vocabulary between business, development, and operation
| |
| |- | | |- |
| |'''Promote horizontal enablement of the enterprise''' | | |'''Promote horizontal enablement of the enterprise''' |
− | |§ identify opportunities to enable business services horizontally across the GC enterprise and to provide cohesive experience to users and other stakeholders | + | | |
− | | + | * identify opportunities to enable business services horizontally across the GC enterprise and to provide cohesive experience to users and other stakeholders |
− | § reuse common business capabilities, processes and enterprise solutions from across government and private sector
| + | * reuse common business capabilities, processes and enterprise solutions from across government and private sector |
− | | + | * publish in the open all reusable common business capabilities, processes and enterprise solutions for others to develop and leverage cohesive horizontal enterprise services |
− | § publish in the open all reusable common business capabilities, processes and enterprise solutions for others to develop and leverage cohesive horizontal enterprise services
| |
| |} | | |} |
| | | |
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| {| class="wikitable" | | {| class="wikitable" |
| |'''Collect data to address the needs of the users and other stakeholders''' | | |'''Collect data to address the needs of the users and other stakeholders''' |
− | |§ assess data requirements‑based program objectives, as well users, business and stakeholder needs | + | | |
− | | + | * assess data requirements‑based program objectives, as well users, business and stakeholder needs |
− | § collect only the minimum set of data needed to support a policy, program, or service
| + | * collect only the minimum set of data needed to support a policy, program, or service |
− | | + | * reuse existing data assets where permissible and only acquire new data if required |
− | § reuse existing data assets where permissible and only acquire new data if required
| + | * ensure data collected, including from third-party sources, are of high quality |
− | | |
− | § ensure data collected, including from third-party sources, are of high quality
| |
| |- | | |- |
| |'''Manage and reuse data strategically and responsibly''' | | |'''Manage and reuse data strategically and responsibly''' |
− | |§ define and establish clear roles, responsibilities, and accountabilities for data management | + | | |
| + | * define and establish clear roles, responsibilities, and accountabilities for data management |
| | | |
− | § identify and document the lineage of data assets
| + | * identify and document the lineage of data assets |
− | | + | * define retention and disposition schedules in accordance with business value as well as applicable privacy and security policy and legislation |
− | § define retention and disposition schedules in accordance with business value as well as applicable privacy and security policy and legislation
| + | * ensure data are managed to enable interoperability, reuse and sharing to the greatest extent possible within and across departments in government to avoid duplication and maximize utility, while respecting security and privacy requirements |
− | | + | * contribute to and align with enterprise and international data taxonomy and classification structures to manage, store, search and retrieve data |
− | § ensure data are managed to enable interoperability, reuse and sharing to the greatest extent possible within and across departments in government to avoid duplication and maximize utility, while respecting security and privacy requirements
| |
− | | |
− | § contribute to and align with enterprise and international data taxonomy and classification structures to manage, store, search and retrieve data
| |
| |- | | |- |
| |'''Use and share data openly in an ethical and secure manner''' | | |'''Use and share data openly in an ethical and secure manner''' |
− | |§ share data openly by default as per the ''Directive on Open Government and Digital Standards'', while respecting security and privacy requirements; data shared should adhere to existing enterprise and international standards, including on data quality and ethics | + | | |
− | | + | * share data openly by default as per the ''Directive on Open Government and Digital Standards'', while respecting security and privacy requirements; data shared should adhere to existing enterprise and international standards, including on data quality and ethics |
− | § ensure data formatting aligns to existing enterprise and international standards on interoperability; where none exist, develop data standards in the open with key subject matter experts
| + | * ensure data formatting aligns to existing enterprise and international standards on interoperability; where none exist, develop data standards in the open with key subject matter experts |
− | | + | * ensure that combined data does not risk identification or re‑identification of sensitive or personal information |
− | § ensure that combined data does not risk identification or re‑identification of sensitive or personal information
| |
| |- | | |- |
| |'''Design with privacy in mind for the collection, use and management of personal Information''' | | |'''Design with privacy in mind for the collection, use and management of personal Information''' |
− | |§ ensure alignment with guidance from appropriate institutional ATIP Office with respect to interpretation and application of the ''Privacy Act'' and related policy instruments | + | | |
− | | + | * ensure alignment with guidance from appropriate institutional ATIP Office with respect to interpretation and application of the ''Privacy Act'' and related policy instruments |
− | § assess initiatives to determine if personal information will be collected, used, disclosed, retained, shared, and disposed
| + | * assess initiatives to determine if personal information will be collected, used, disclosed, retained, shared, and disposed |
− | | + | * only collect personal information if it directly relates to the operation of the programs or activities |
− | § only collect personal information if it directly relates to the operation of the programs or activities
| + | * notify individuals of the purpose for collection at the point of collection by including a privacy notice |
− | | + | * personal information should be, wherever possible, collected directly from individuals but can be from other sources where permitted by the ''Privacy Act'' |
− | § notify individuals of the purpose for collection at the point of collection by including a privacy notice
| + | * personal information must be available to facilitate Canadians’ right of access to and correction of government records |
− | | + | * design access controls into all processes and across all architectural layers from the earliest stages of design to limit the use and disclosure of personal information |
− | § personal information should be, wherever possible, collected directly from individuals but can be from other sources where permitted by the ''Privacy Act''
| + | * design processes so personal information remains accurate, up‑to‑date and as complete as possible, and can be corrected if required |
− | | + | * de‑identification techniques should be considered prior to sharing personal information |
− | § personal information must be available to facilitate Canadians’ right of access to and correction of government records
| + | * in collaboration with appropriate institutional ATIP Office, determine if a Privacy Impact Assessment (PIA) is required to identify and mitigate privacy risks for new or substantially modified programs that impact the privacy of individuals |
− | | + | * establish procedures to identify and address privacy breaches so they can be reported quickly and responded to efficiently to appropriate institutional ATIP Office |
− | § design access controls into all processes and across all architectural layers from the earliest stages of design to limit the use and disclosure of personal information
| |
− | | |
− | § design processes so personal information remains accurate, up‑to‑date and as complete as possible, and can be corrected if required
| |
− | | |
− | § de‑identification techniques should be considered prior to sharing personal information
| |
− | | |
− | § in collaboration with appropriate institutional ATIP Office, determine if a Privacy Impact Assessment (PIA) is required to identify and mitigate privacy risks for new or substantially modified programs that impact the privacy of individuals
| |
− | | |
− | § establish procedures to identify and address privacy breaches so they can be reported quickly and responded to efficiently to appropriate institutional ATIP Office
| |
| |} | | |} |
| | | |
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| Application architecture practices must evolve significantly for the successful implementation of the GC Enterprise Ecosystem Target Architecture. Transitioning from legacy systems based on monolithic architectures to architectures that oriented around business services and based on re‑useable components implementing business capabilities, is a major shift. Interoperability becomes a key element, and the number of stakeholders that must be considered increases. | | Application architecture practices must evolve significantly for the successful implementation of the GC Enterprise Ecosystem Target Architecture. Transitioning from legacy systems based on monolithic architectures to architectures that oriented around business services and based on re‑useable components implementing business capabilities, is a major shift. Interoperability becomes a key element, and the number of stakeholders that must be considered increases. |
| {| class="wikitable" | | {| class="wikitable" |
− | |'''Use open source solutions hosted in public cloud''' | + | |'''Use open source solutions''' |
− | |§ select existing solutions that can be reused over custom built | + | '''hosted in public cloud''' |
− | | + | | |
− | § contribute all improvements back to the communities
| + | * select existing solutions that can be reused over custom built |
− | | + | * contribute all improvements back to the communities |
− | § register open source software to the Open Resource Exchange
| + | * register open source software to the Open Resource Exchange |
| |- | | |- |
− | |'''Use software as a service (SaaS) hosted in public cloud''' | + | |'''Use software as a service (SaaS)''' |
− | |§ choose SaaS that best fit for purpose based on alignment with SaaS capabilities | + | '''hosted in public cloud''' |
− | | + | | |
− | § choose a SaaS solution that is extendable
| + | * choose SaaS that best fit for purpose based on alignment with SaaS capabilities |
− | | + | * choose a SaaS solution that is extendable |
− | § configure SaaS and if customization is necessary extend as open source modules
| + | * configure SaaS and if customization is necessary extend as open source modules |
| |- | | |- |
| |'''Design for Interoperability''' | | |'''Design for Interoperability''' |
− | |§ design systems as highly modular and loosely coupled services | + | | |
− | | + | * design systems as highly modular and loosely coupled services |
− | § expose services, including existing ones, through APIs
| + | * expose services, including existing ones, through APIs |
− | | + | * make the APIs discoverable to the appropriate stakeholders |
− | § make the APIs discoverable to the appropriate stakeholders
| |
| |} | | |} |
| | | |
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| {| class="wikitable" | | {| class="wikitable" |
| |'''Use cloud first''' | | |'''Use cloud first''' |
− | |§ adopt the use of the GC Accelerators to ensure proper security and access controls | + | | |
− | | + | * adopt the use of the GC Accelerators to ensure proper security and access controls |
− | § enforce this order of preference: software as a service (SaaS) first, then platform as a service (PaaS), and lastly infrastructure as a service (IaaS)
| + | * enforce this order of preference: software as a service (SaaS) first, then platform as a service (PaaS), and lastly infrastructure as a service (IaaS) |
− | | + | * fulfill cloud services through SSC Cloud‑Brokering Services |
− | § fulfill cloud services through SSC Cloud‑Brokering Services
| + | * enforce this order of preference: public cloud first, then hybrid cloud, then private cloud, and lastly non‑cloud (on‑premises) solutions |
− | | + | * design for cloud mobility and develop an exit strategy to avoid vendor lock‑in |
− | § enforce this order of preference: public cloud first, then hybrid cloud, then private cloud, and lastly non‑cloud (on‑premises) solutions
| |
− | | |
− | § design for cloud mobility and develop an exit strategy to avoid vendor lock‑in
| |
| |- | | |- |
| |'''Design for performance, availability and scalability''' | | |'''Design for performance, availability and scalability''' |
− | |§ ensure response times meet user needs, and critical services are highly available | + | | |
− | | + | * ensure response times meet user needs, and critical services are highly available |
− | § support zero‑downtime deployments for planned and unplanned maintenance
| + | * support zero‑downtime deployments for planned and unplanned maintenance |
− | | + | * use distributed architectures, assume failure will happen, handle errors gracefully, and monitor performance and behaviour actively |
− | § use distributed architectures, assume failure will happen, handle errors gracefully, and monitor performance and behaviour actively
| + | * establish architectures that supports new technology insertion with minimal disruption to existing programs and services |
− | | + | * control technical diversity; design systems based on modern technologies and platforms already in use |
− | § establish architectures that supports new technology insertion with minimal disruption to existing programs and services
| |
− | | |
− | § control technical diversity; design systems based on modern technologies and platforms already in use
| |
| |- | | |- |
| |'''Follow DevSecOps principles''' | | |'''Follow DevSecOps principles''' |
− | |§ use continuous integration and continuous deployments | + | | |
− | | + | * use continuous integration and continuous deployments |
− | § ensure automated testing occurs for security and functionality
| + | * ensure automated testing occurs for security and functionality |
− | | + | * include your users and other stakeholders as part of the DevSecOps process, which refers to the concept of making software security a core part of the overall software delivery process |
− | § include your users and other stakeholders as part of the DevSecOps process, which refers to the concept of making software security a core part of the overall software delivery process
| |
| |} | | |} |
| | | |