Line 3: |
Line 3: |
| {{Template:FPT COVID web management Tabs}} | | {{Template:FPT COVID web management Tabs}} |
| | | |
− | ==Meeting information== | + | ==NWT- Top task survey results ( Umesh Sutendra and Lana Stewart)== |
− | Tuesday November 24, 2020 - 1:00 PM to 2:00 PM
| + | *Background: Top task survey to help identify top tasks that people are visiting on websites |
| + | :*Helps better understand what Canadians are looking for in the context of COVID-19 |
| + | *Study invitation appeared on NWT government pages (randomly generated) for a month |
| + | :*Demographics/audience had higher percentage of government employee and business owners than individuals (vs Canada.ca data) |
| + | *4 clear top tasks emerged: Travel restrictions, testing details, end date of covid, and government strategy |
| + | :*Travel Restrictions is the top task is because we have had a public health order on COVID-19 travel restrictions and self-isolation protocol since March 21, 2020. |
| + | *Findings: results from NWT quite different than those for Canada.ca |
| + | *When lockdowns were in effect across most of Canada in April, financial supports were needed to support lockdown activities. |
| + | *NWT has very few cases due to strict travel restrictions into the territory, so we can understand why travel and testing ranked highly in their version of the study. |
| + | *Since May, travel restrictions have risen in Canada.ca’s analytics and if we ran the study again, travel would likely rank in the top 5. |
| + | *Based on these findings and web analytics, we are making changes to our IA |
| + | *A full content audit is underway asking each Department to review their information |
| + | *Aiming to have this completed before the holiday season |
| | | |
− | *Join meeting via Meet:
| |
− | [https://meet.google.com/sqv-xykt-wag https://meet.google.com/sqv-xykt-wag]
| |
| | | |
− | Join by phone
| + | ==Links between Federal and provincial content == |
− | +1 647-734-3101(Canada)
| + | *In terms of public health: Susn Harper |
− | 636 359 639# Pin
| + | |
| + | *Showed the [https://travel.gc.ca/covid-19-provinces-territories | COVID-19 travel landing page] linked to from the main COVID landing page |
| + | :*Travelling within Canada is a page that cross-links between all provinces/territories on restrictions and exemptions |
| + | :* Provincial and territorial [https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/symptoms/provincial-territorial-resources-covid-19.html|resources for COVID-19 page] (Susan checking if any links have changes since it’s been updated a month ago) |
| + | |
| + | |
| + | ==Roundtable : == |
| + | *Resources and content in multiple languages |
| + | *Federal/DTO: We’ve been getting requests for more resources in different languages beyond EN and FR, but it’s a concern with the content being updated so frequently |
| + | *Chanel Blanchard: Wondering if anyone has any more research or tips on process to post/publish in? |
| + | :*David Cox (Ontario gov’t)/Lauren Sugar: Don’t have a link yet, but did look at the census to see which languages are being spoken in Ontario, and then we try to prioritize the top 10. |
| + | :*Laurel: Unfortunately, any other language that is added isn’t scripted in EN and FR and has to be added as PDFs |
| + | :*Same for NWT and Alberta, with multiple languages being provided as PDF’s |
| + | : Will add links for Ontario ** |
| + | *Umesha (NWT): https://www.gov.nt.ca/covid-19/en/services/translated-information |
| + | *If your team needs a font that supports a specific Indigenous language, the Canada 150 font covers a large majority of them. A public domain version of the font is now available as "Canada 1500": https://typodermicfonts.com/canada1500/ |
| + | *Saskatchewan (Jeff Gov); We’ve tried int he past with various languages as PDF but we haven’t seen huge update |
| + | |
| | | |
− | ==Agenda==
| |
− | #NWT- Top task survey results
| |
− | #Links between federal and provincial/territorial content
| |
− | #Round table discussion:
| |
− | :*Providing resources and content in multiple languages - Do you have best practices and/or tools, experiences or advice?
| |
| [[Category:COVID communications]] | | [[Category:COVID communications]] |