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:*Call drivers - 70% of calls is around quarantining and self-isolation
 
:*Call drivers - 70% of calls is around quarantining and self-isolation
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==#Manitoba engagement study - Richard Cormier==
+
==Manitoba engagement study - Richard Cormier==
 
'''Presentation''': [[:File:EngageMB-COVID-19 (1).pdf|Manitoba engagement study]] (.pdf)
 
'''Presentation''': [[:File:EngageMB-COVID-19 (1).pdf|Manitoba engagement study]] (.pdf)
 
*Restoring services to Manitobans
 
*Restoring services to Manitobans
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*75% of both parents and students were somewhat or very comfortable going back to in-class instruction in the fall
 
*75% of both parents and students were somewhat or very comfortable going back to in-class instruction in the fall
 
*2.7M unique users visited Manitoba.ca 7.5M times during the pandemic
 
*2.7M unique users visited Manitoba.ca 7.5M times during the pandemic
*Lessons learned: communicate potential increase in web traffic to web team; ensure a plan in place for triage questions to subject matter experts; surveys should have quantitative and qualitative questions  
+
*Lessons learned: communicate potential increase in web traffic to web team; ensure a plan in place for triage questions to subject matter experts; surveys should have quantitative and qualitative questions
 
      
==COVID Alert app ==
 
==COVID Alert app ==
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