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Working at the ATSSC/Manager's corner for onboarding new employees (view source)
Revision as of 15:13, 28 February 2025
, 28 Februaryno edit summary
*Confirm arrival details (for example, start date, work schedule including hours of work and work location), ensuring you and the new employee agree on the work arrangements.
*Confirm arrival details (for example, start date, work schedule including hours of work and work location), ensuring you and the new employee agree on the work arrangements.
*Ask if job accommodation is required and if so, suggest they complete the [https://www.canada.ca/en/government/publicservice/wellness-inclusion-diversity-public-service/diversity-inclusion-public-service/accessibility-public-service/government-canada-workplace-accessibility-passport/use/create.html Government of Canada Accessibility Passport].
*Ask if job accommodation is required and if so, suggest they complete the [https://www.canada.ca/en/government/publicservice/wellness-inclusion-diversity-public-service/diversity-inclusion-public-service/accessibility-public-service/government-canada-workplace-accessibility-passport/use/create.html Government of Canada Accessibility Passport].
*if the employee needs job accommodation, ensure that the necessary workplace accommodation is arranged as soon as possible by sending an email to Facilities at: {{em|Facilities-Installations@tribunal.gc.ca}}.
:*if the employee needs job accommodation, ensure that the necessary workplace accommodation is arranged as soon as possible by sending an email to Facilities at: {{em|Facilities-Installations@tribunal.gc.ca}}.
*Submit an [https://intranet.atssc-scdata.gc.ca/en/human-resources-hr/employee-arrivals-returns-and-movements Arrival Form] as soon as a start date has been agreed upon.
*Submit an [https://intranet.atssc-scdata.gc.ca/en/human-resources-hr/employee-arrivals-returns-and-movements Arrival Form] as soon as a start date has been agreed upon.
*Share the following with the employee:
*Share the following with the employee:
*team phone list
:*team phone list
*organizational chart with titles
:*organizational chart with titles
*staff lists and other contact lists
:*staff lists and other contact lists
*email instructions (for example, how to create a signature block)
:*email instructions (for example, how to create a signature block)
*job description (if applicable)
:*job description (if applicable)
*Email all team members and key contacts announcing the employee's arrival and start date.
*Email all team members and key contacts announcing the employee's arrival and start date.
* Encourage a team member to be the new employee's onboarding and orientation "buddy" (to answer any questions and provide support and guidance).
* Encourage a team member to be the new employee's onboarding and orientation "buddy" (to answer any questions and provide support and guidance).
*Five days after submitting the employee [https://intranet.atssc-scdata.gc.ca/en/human-resources-hr/employee-arrivals-returns-and-movements arrival form], contact IT to ensure they have:
*Five days after submitting the employee [https://intranet.atssc-scdata.gc.ca/en/human-resources-hr/employee-arrivals-returns-and-movements arrival form], contact IT to ensure they have:
*created the new email account
:*created the new email account
*made arrangements to give the employee a laptop and any other required IT equipment
:*made arrangements to give the employee a laptop and any other required IT equipment
*made other arrangements if there are any delays to ensure the employee's first week is productive
:*made other arrangements if there are any delays to ensure the employee's first week is productive
*Check your availability and make sure you set time aside for the new employee, especially during the first two weeks.
*Check your availability and make sure you set time aside for the new employee, especially during the first two weeks.
* Prepare a meaningful assignment for the employee to work on within the first week.
* Prepare a meaningful assignment for the employee to work on within the first week.
*Identify key people who will assist in the orientation process during the first week.
*Identify key people who will assist in the orientation process during the first week.
*If the employee is new to the federal public service, ensure that they:
*If the employee is new to the federal public service, ensure that they:
**have signed the [[Media:Oath or Solemn Affirmation.pdf|oath or solemn affirmation]]
:**have signed the [[Media:Oath or Solemn Affirmation.pdf|oath or solemn affirmation]]
** have received the link to the [[Working at the ATSSC|GCwiki site: Working at the ATSSC]]
:** have received the link to the [[Working at the ATSSC|GCwiki site: Working at the ATSSC]]
*Tour the workplace (if applicable) and introduce the employee to team members and extended branch personnel who are on site, including your section's administrative assistant.
*Tour the workplace (if applicable) and introduce the employee to team members and extended branch personnel who are on site, including your section's administrative assistant.
*set up a Teams meeting with members of the team who are not working on site
:*set up a Teams meeting with members of the team who are not working on site
*if you have a large team, break it down into smaller groups so as not to overwhelm the employee
:*if you have a large team, break it down into smaller groups so as not to overwhelm the employee
*Introduce your new employee to their onboarding and orientation "buddy"
*Introduce your new employee to their onboarding and orientation "buddy"
*Set time aside to discuss:
*Set time aside to discuss:
*the [https://intranet.atssc-scdata.gc.ca/sites/default/files/2024-03/Administrative Tribunals Support Service of Canada - %28with links%29 - February 14 2024-fixed-links-working-SVG.svg ATSSC's organizational chart] and the mandate of the tribunal(s) you support or your internal services unit
:*the [https://intranet.atssc-scdata.gc.ca/sites/default/files/2024-03/Administrative Tribunals Support Service of Canada - %28with links%29 - February 14 2024-fixed-links-working-SVG.svg ATSSC's organizational chart] and the mandate of the tribunal(s) you support or your internal services unit
*the overall priorities and objectives of your unit
:*the overall priorities and objectives of your unit
*preferred working styles (for example, communication, meetings, questions, feedback) to establish a shared understanding with your new employee
:*preferred working styles (for example, communication, meetings, questions, feedback) to establish a shared understanding with your new employee
*Confirm that the employee has read and understood the following:
*Confirm that the employee has read and understood the following:
*[https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=25049 Values and Ethics Code for the Public Sector]
:*[https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=25049 Values and Ethics Code for the Public Sector]
*[https://intranet.atssc-scdata.gc.ca/tools-resources/documents/ATSSC-Code-of-Conduct-en.pdf ATSSC Code of Conduct]
:*[https://intranet.atssc-scdata.gc.ca/tools-resources/documents/ATSSC-Code-of-Conduct-en.pdf ATSSC Code of Conduct]
* Introduce your new employee to key contacts who can help them in their daily work.
* Introduce your new employee to key contacts who can help them in their daily work.
*Help the employee:
*Help the employee:
*register for [https://eajl-orca.securise-secure.gc.ca/O/vw/bienvenue-welcome-eng.pub myKEY].
:*register for [https://eajl-orca.securise-secure.gc.ca/O/vw/bienvenue-welcome-eng.pub myKEY].
*create online accounts as required (for example, GCxchange, GCpedia)
:*create online accounts as required (for example, GCxchange, GCpedia)
*Discuss the job in more detail, explain key duties and procedures, and discuss job expectations/performance objectives.
*Discuss the job in more detail, explain key duties and procedures, and discuss job expectations/performance objectives.
*Give the employee the terms and conditions of their employment in the relevant format (see applicable [http://www.tbs-sct.gc.ca/pubs_pol/hrpubs/coll_agre/siglist-eng.asp collective agreement]).
*Give the employee the terms and conditions of their employment in the relevant format (see applicable [http://www.tbs-sct.gc.ca/pubs_pol/hrpubs/coll_agre/siglist-eng.asp collective agreement]).
*Help the employee (or ask the orientation buddy to help them) register for any [https://intranet.atssc-scdata.gc.ca/en/human-resources-hr/career-development-and-learning/training#mt mandatory training] they have not already completed
*Help the employee (or ask the orientation buddy to help them) register for any [https://intranet.atssc-scdata.gc.ca/en/human-resources-hr/career-development-and-learning/training#mt mandatory training] they have not already completed
*Show them how to access the [https://www.csps-efpc.gc.ca/platform/signin-eng.aspx Canada School of Public Service (CSPS) learning platform] and create an account
:*Show them how to access the [https://www.csps-efpc.gc.ca/platform/signin-eng.aspx Canada School of Public Service (CSPS) learning platform] and create an account
*If your employee is arriving from another department and already has a CSPS account, ensure they update the "current organization" field in their [https://idm.csps-efpc.gc.ca/en/account account information].
:*If your employee is arriving from another department and already has a CSPS account, ensure they update the "current organization" field in their [https://idm.csps-efpc.gc.ca/en/account account information].
*Ask the training team at: {{em|Training-Formation@tribunal.gc.ca}} if your employee had previously completed any of the mandatory training
:*Ask the training team at: {{em|Training-Formation@tribunal.gc.ca}} if your employee had previously completed any of the mandatory training
*Ensure your employee completes a telework agreement in the [https://portal-portail.tbs-sct.gc.ca/home-eng.aspx TBS Applications Portal (TAP)] using the [https://portal-portail.tbs-sct.gc.ca/accessrequest-eng.aspx?url=https%3a%2f%2fmwa-mrt.tbs-sct.gc.ca&SystemId=MWA myWorkArrangements] application. To access this, they will need their myKEY.
*Ensure your employee completes a telework agreement in the [https://portal-portail.tbs-sct.gc.ca/home-eng.aspx TBS Applications Portal (TAP)] using the [https://portal-portail.tbs-sct.gc.ca/accessrequest-eng.aspx?url=https%3a%2f%2fmwa-mrt.tbs-sct.gc.ca&SystemId=MWA myWorkArrangements] application. To access this, they will need their myKEY.
*Give them the links to the [https://intranet.atssc-scdata.gc.ca/en/atssc-telework-guidelines ATSSC Telework Guidelines] and the [https://intranet.atssc-scdata.gc.ca/en/working-atssc/hybrid-work-atssc Hybrid work at the ATSSC] intranet page for more information.
:*Give them the links to the [https://intranet.atssc-scdata.gc.ca/en/atssc-telework-guidelines ATSSC Telework Guidelines] and the [https://intranet.atssc-scdata.gc.ca/en/working-atssc/hybrid-work-atssc Hybrid work at the ATSSC] intranet page for more information.
*Ensure the employee is added to calendar invitations for regularly-scheduled team and all-staff meetings and relevant email distribution lists
*Ensure the employee is added to calendar invitations for regularly-scheduled team and all-staff meetings and relevant email distribution lists
*Tell the employee about the [https://intranet.atssc-scdata.gc.ca/en/about-us/atssc-communities-practice ATSSC Communities of Practice] and other relevant committees and/or networks.
*Tell the employee about the [https://intranet.atssc-scdata.gc.ca/en/about-us/atssc-communities-practice ATSSC Communities of Practice] and other relevant committees and/or networks.
*Support the employee by checking in with them weekly to ensure they are doing well and that they have what they need, and to address concerns or questions.
*Support the employee by checking in with them weekly to ensure they are doing well and that they have what they need, and to address concerns or questions.
*Watch how your new employee fits in with the team.
*Watch how your new employee fits in with the team.
*Make sure dynamics and behaviours are positive
:*Make sure dynamics and behaviours are positive
*Address any challenges that may exist.
:*Address any challenges that may exist.
*Create a safe space by communicating expectatons (for example, to follow the [https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=25049 Values and Ethics Code for the Public Sector]), and make it clear that you are willing and available to discuss ethical dilemmas with your staff.
*Create a safe space by communicating expectatons (for example, to follow the [https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=25049 Values and Ethics Code for the Public Sector]), and make it clear that you are willing and available to discuss ethical dilemmas with your staff.
*Talk with the employee about work objectives, expected competencies and learning and development needs, and explain the [https://intranet.atssc-scdata.gc.ca/en/human-resources-hr/supporting-and-managing-employees/employee-performance-management Performance Management Program].
*Talk with the employee about work objectives, expected competencies and learning and development needs, and explain the [https://intranet.atssc-scdata.gc.ca/en/human-resources-hr/supporting-and-managing-employees/employee-performance-management Performance Management Program].
*Remember to "claim" your employee in the [https://portal-portail.tbs-sct.gc.ca/myemployees-mesemployes/en myEmployees] application, found on the top right of the [https://portal-portail.tbs-sct.gc.ca/home-eng.aspx TBS Applications Portal (TAP)] page.
:*Remember to "claim" your employee in the [https://portal-portail.tbs-sct.gc.ca/myemployees-mesemployes/en myEmployees] application, found on the top right of the [https://portal-portail.tbs-sct.gc.ca/home-eng.aspx TBS Applications Portal (TAP)] page.
*Check that your new employee has registered for and started [https://intranet.atssc-scdata.gc.ca/en/human-resources-hr/career-development-and-learning/training#mt mandatory training].
*Check that your new employee has registered for and started [https://intranet.atssc-scdata.gc.ca/en/human-resources-hr/career-development-and-learning/training#mt mandatory training].
*Continue to introduce the employee to key colleagues that can help them with everyday tasks.
*Continue to introduce the employee to key colleagues that can help them with everyday tasks.
*Set regular meetings, if needed, to discuss various topics, including progress on work files, their integration and their comfort level.
*Set regular meetings, if needed, to discuss various topics, including progress on work files, their integration and their comfort level.
*Around the three-month point, check informally on how your employee is fitting in to their new work environment by asking specific questions, such as:
*Around the three-month point, check informally on how your employee is fitting in to their new work environment by asking specific questions, such as:
*How do you feel in your position after three months?
:*How do you feel in your position after three months?
*Do you have any questions/challenges?
:*Do you have any questions/challenges?
*How is your workload?
:*How is your workload?
*Discuss performance regularly and share your views on how your employee is fitting in with the team and how they are progressing with their new work functions
*Discuss performance regularly and share your views on how your employee is fitting in with the team and how they are progressing with their new work functions
*Note: It usually takes around six months for an employee to be fully integrated and efficient in a new job; in a remote work setting, it can take a bit longer.
:*Note: It usually takes around six months for an employee to be fully integrated and efficient in a new job; in a remote work setting, it can take a bit longer.
*Check that your employee has registered for or completed [https://intranet.atssc-scdata.gc.ca/en/human-resources-hr/career-development-and-learning/training#mt mandatory training] courses and discuss how the training applies to the workplace.
*Check that your employee has registered for or completed [https://intranet.atssc-scdata.gc.ca/en/human-resources-hr/career-development-and-learning/training#mt mandatory training] courses and discuss how the training applies to the workplace.
*Discuss other learning activities that may support your employee's learning needs.
*Discuss other learning activities that may support your employee's learning needs.
*Provide regular, informal feedback, discuss learning and development, and continue to follow the [https://intranet.atssc-scdata.gc.ca/en/human-resources-hr/supporting-and-managing-employees/employee-performance-management#toc-id-0 Performance management cycle], keeping in mind that things might be out of sync for the first year.
*Provide regular, informal feedback, discuss learning and development, and continue to follow the [https://intranet.atssc-scdata.gc.ca/en/human-resources-hr/supporting-and-managing-employees/employee-performance-management#toc-id-0 Performance management cycle], keeping in mind that things might be out of sync for the first year.
*Note: The employee must have worked half of the period being reviewed before you can formally assess their performance.
*Note: The employee must have worked half of the period being reviewed before you can formally assess their performance.
**'''Mid-year review:''' The employee must have worked three months between April and October.
:**'''Mid-year review:''' The employee must have worked three months between April and October.
**'''Year-end review:''' The employee must have worked six months between April and March.
:**'''Year-end review:''' The employee must have worked six months between April and March.
*(For employees new to the federal public service) After a complete year, remember to indicate in the [https://portal-portail.tbs-sct.gc.ca/home-eng.aspx Performance management application] that your employee has successfully completed their probationary period.
*(For employees new to the federal public service) After a complete year, remember to indicate in the [https://portal-portail.tbs-sct.gc.ca/home-eng.aspx Performance management application] that your employee has successfully completed their probationary period.
*Discuss [https://intranet.atssc-scdata.gc.ca/en/human-resources-hr/career-development-and-learning career and talent management] with your employee.
*Discuss [https://intranet.atssc-scdata.gc.ca/en/human-resources-hr/career-development-and-learning career and talent management] with your employee.
*Discuss with your employee their overall impressions of the workplace by asking questions such as:
*Discuss with your employee their overall impressions of the workplace by asking questions such as:
** Is the job what you expected?
:** Is the job what you expected?
**Are you getting all the information, tools and support you need to do your job?
:**Are you getting all the information, tools and support you need to do your job?
**Do you feel included and part of your team?
:**Do you feel included and part of your team?
**Do you feel recognized for your contributions?
:**Do you feel recognized for your contributions?
** Have you noticed anything on which we can improve?
:** Have you noticed anything on which we can improve?
*Congratulate your employee on their first year in the federal public service and/or at the ATSSC!
*Congratulate your employee on their first year in the federal public service and/or at the ATSSC!
'''Equity, diversity, and inclusion'''
'''Equity, diversity, and inclusion'''