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− | *As soon as the Letter of Offer has been signed, contact your new employee with a welcome email – see [[Media:Email template for manager-EN .docx|template]]. | + | *As soon as the letter of offer is accepted, send the new employee a welcome email (see [[Media:Email template for manager-EN .docx|template]]). |
− | *Confirm details regarding the arrival of your new employee, i.e. work schedule including hours of work, start date, and location. Make sure you are both clear on whether your employee will be working remotely, in person or through a hybrid model. | + | *Confirm arrival details (for example, start date, work schedule including hours of work and work location), ensuring you and the new employee agree on the work arrangements. |
− | *Check if your employee requires job accommodation. If yes, ensure that the necessary workplace accommodation is arranged as soon as possible by sending an email to: {{em|Facilities-Installations@tribunal.gc.ca}}. | + | *Ask if job accommodation is required and if so, suggest they complete the [https://www.canada.ca/en/government/publicservice/wellness-inclusion-diversity-public-service/diversity-inclusion-public-service/accessibility-public-service/government-canada-workplace-accessibility-passport/use/create.html Government of Canada Accessibility Passport]. |
− | *Fill out the '''[https://intranet.atssc-scdata.gc.ca/en/forms/employee-arrivalmovement-form Arrival Form]''' as soon as a start date has been established for your new employee. | + | *if the employee needs job accommodation, ensure that the necessary workplace accommodation is arranged as soon as possible by sending an email to Facilities at: {{em|Facilities-Installations@tribunal.gc.ca}}. |
− | *Gather basic reference materials such as a phone list, organizational chart with titles, staff lists, other contact lists, email instructions, and the job description for your new employee's position, and share with the employee. | + | *Submit an '''[https://intranet.atssc-scdata.gc.ca/en/human-resources-hr/employee-arrivals-returns-and-movements Arrival Form]''' as soon as a start date has been agreed upon. |
− | *Email all team members and key contacts announcing the arrival and start date of your new employee. | + | *Share the following with the employee: |
− | * Encourage a team member to be an '''onboarding and orientation "Buddy"''' for your new employee, to answer any questions and provide support and guidance. | + | *team phone list |
− | *Once five business days have passed since submitting the '''[https://intranet.atssc-scdata.gc.ca/en/forms/employee-arrivalmovement-form Arrival Form]''', check with IT to ensure that your employee's email account has been set up and that arrangements have been made with the employee to equip him/her/them with a laptop, cellphone, and any other needed IT equipment. If there are any delays, ensure that alternate arrangements are made so that the employee's first week is productive. | + | *organizational chart with titles |
− | *Check your availability and ensure you set time aside for the new employee, especially during the first two weeks. | + | *staff lists and other contact lists |
− | * Prepare a meaningful assignment for the new employee to start within the first week. | + | *email instructions (for example, how to create a signature block) |
| + | *job description (if applicable) |
| + | *Email all team members and key contacts announcing the employee's arrival and start date. |
| + | * Encourage a team member to be the new employee's onboarding and orientation "buddy" (to answer any questions and provide support and guidance). |
| + | *Five days after submitting the employee [https://intranet.atssc-scdata.gc.ca/en/human-resources-hr/employee-arrivals-returns-and-movements arrival form], contact IT to ensure they have: |
| + | *created the new email account |
| + | *made arrangements to give the employee a laptop and any other required IT equipment |
| + | *made other arrangements if there are any delays to ensure the employee's first week is productive |
| + | *Check your availability and make sure you set time aside for the new employee, especially during the first two weeks. |
| + | * Prepare a meaningful assignment for the employee to work on within the first week. |
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| <div class="card-body mw-collapsible mw-collapsed"> | | <div class="card-body mw-collapsible mw-collapsed"> |
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− | *Greet your new employee with a warm welcome and ensure that arrangements have been made for your employee to receive an ATSSC photo ID and building access card. Send an email to {{em|AccessCard-Cartedacces@tribunal.gc.ca}} if you have any questions. | + | *Greet your new employee warmly |
− | *Discuss the plan for the day with your new employee while identifying key people who will assist in the orientation process during the first week. | + | *Ensure that arrangements have been made for your employee to receive an ATSSC photo ID and building access card (send an email to Security at: {{em|AccessCard-Cartedacces@tribunal.gc.ca}} if you have any questions). |
− | *If your new employee is new to the federal public service, ensure that they: | + | *Discuss the day's plan with the employee. |
| + | *Identify key people who will assist in the orientation process during the first week. |
| + | *If the employee is new to the federal public service, ensure that they: |
| **have signed the [[Media:Oath or Solemn Affirmation.pdf|oath or solemn affirmation]] | | **have signed the [[Media:Oath or Solemn Affirmation.pdf|oath or solemn affirmation]] |
− | ** have been provided the link to the '''[[Working at the ATSSC|GCwiki site: Working at the ATSSC]]''' | + | ** have received the link to the '''[[Working at the ATSSC|GCwiki site: Working at the ATSSC]]''' |
− | **have been encouraged to read the publication [https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flop.parl.ca%2FAbout%2FParliament%2Fsenatoreugeneforsey%2FHome%2FIndex-e.html&data=02%7C01%7CAlain.Godbout%40tribunal.gc.ca%7C72d8f489f4a44f54d6c308d7d184c2a5%7Cbcc5538a1d6a4e87a29e7d706ae6de4f%7C0%7C0%7C637208240451505939&sdata=nMbD%2F%2B%2BYvJxQtVjfkJmgpxiXxb6xvowYyaplpqRXJcE%3D&reserved=0 How Canadians Govern Themselves] by Eugene A. Forsey
| + | *Tour the workplace (if applicable) and introduce the employee to team members and extended branch personnel who are on site, including your section's administrative assistant. |
− | *Tour the workplace (if applicable) and introduce your new employee to team members and extended branch personnel, including your section's administrative assistant. In a remote work setting, set up a MS Teams meeting with members of the team to introduce your new employee. If you have a large team, break it down into smaller groups so as not to overwhelm the employee with new information. | + | *set up a Teams meeting with members of the team who are not working on site |
− | *Introduce your new employee to their onboarding and orientation "Buddy" colleague who will assist in the orientation of the work unit. | + | *if you have a large team, break it down into smaller groups so as not to overwhelm the employee |
− | *Set time aside to discuss the '''[https://intranet.atssc-scdata.gc.ca/sites/default/files/2024-04/atssc-org-chart-en-links.svg ATSSC's organizational chart]''' and the mandate of the tribunal you support, or the mandate of your work unit within Internal Services. Discuss overall priorities and objectives of your work unit. | + | *Introduce your new employee to their onboarding and orientation "buddy" |
− | *Discuss preferred working styles (e.g., communication, meetings, questions, feedback, etc.) and establish a shared understanding with your new employee. | + | *Set time aside to discuss: |
− | *Confirm that your new employee has read and understood the [https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=25049 '''Values and Ethics Code for the Public Sector'''], and the [https://intranet.atssc-scdata.gc.ca/tools-resources/documents/ATSSC-Code-of-Conduct-en.pdf '''ATSSC Code of Conduct: Values and Ethics, Standards of Conduct, and Conflict of Interest and Post Employment''']. | + | *the [https://intranet.atssc-scdata.gc.ca/sites/default/files/2024-03/Administrative Tribunals Support Service of Canada - %28with links%29 - February 14 2024-fixed-links-working-SVG.svg ATSSC's organizational chart] and the mandate of the tribunal(s) you support or your internal services unit |
| + | *the overall priorities and objectives of your unit |
| + | *preferred working styles (for example, communication, meetings, questions, feedback) to establish a shared understanding with your new employee |
| + | *Confirm that the employee has read and understood the following: |
| + | *[https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=25049 Values and Ethics Code for the Public Sector] |
| + | *[https://intranet.atssc-scdata.gc.ca/tools-resources/documents/ATSSC-Code-of-Conduct-en.pdf ATSSC Code of Conduct] |
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− | * Introduce your new employee to other key contacts who can assist the new employee in everyday work. | + | * Introduce your new employee to key contacts who can help them in their daily work. |
− | *Set time aside to help the employee with the registration of [https://eajl-orca.securise-secure.gc.ca/O/vw/bienvenue-welcome-eng.pub '''myKEY''']. | + | *Help the employee: |
− | *Allocate time to discuss the new employee's job in more detail, explain key duties and procedures, and discuss job expectations/performance objectives. | + | *register for [https://eajl-orca.securise-secure.gc.ca/O/vw/bienvenue-welcome-eng.pub myKEY]. |
− | *Provide your new employee with the terms and conditions applicable to their employment in the relevant format (see applicable [http://www.tbs-sct.gc.ca/pubs_pol/hrpubs/coll_agre/siglist-eng.asp '''collective agreement''']). | + | *create online accounts as required (for example, GCxchange, GCpedia) |
− | *Set time aside (or delegate to the orientation Buddy) to help your new employee register for '''[https://intranet.atssc-scdata.gc.ca/en/human-resources-hr/career-development-and-learning/training#mt mandatory training]''' (if not already done). Your employee will first need to create an account to access the CSPS's [https://www.csps-efpc.gc.ca/platform/signin-eng.aspx '''learning platform''']. If your employee is joining the ATSSC from another department and already has a CSPS account, please ensure they update their '''[https://idm.csps-efpc.gc.ca/en/account account information]''' to reflect the move. | + | *Discuss the job in more detail, explain key duties and procedures, and discuss job expectations/performance objectives. |
− | *If you and your employee have agreed on a teleworking work arrangement, please ensure your employee completes a telework agreement in the [https://portal-portail.tbs-sct.gc.ca/home-eng.aspx '''TBS Applications Portal (TAP)'''] using the [https://portal-portail.tbs-sct.gc.ca/accessrequest-eng.aspx?url=https%3a%2f%2fmwa-mrt.tbs-sct.gc.ca&SystemId=MWA '''myWorkArrangements'''] application. Provide them with the links to the '''[https://intranet.atssc-scdata.gc.ca/en/atssc-telework-guidelines ATSSC Telework Guidelines]''' and the '''[https://intranet.atssc-scdata.gc.ca/en/working-atssc/hybrid-work-atssc Hybrid work at the ATSSC]''' intranet page for more information. | + | *Give the employee the terms and conditions of their employment in the relevant format (see applicable [http://www.tbs-sct.gc.ca/pubs_pol/hrpubs/coll_agre/siglist-eng.asp collective agreement]). |
− | *Ensure your new employee is included in upcoming team and all-staff meetings and added to relevant email distribution lists. Discuss the '''[https://intranet.atssc-scdata.gc.ca/en/about-us/atssc-communities-practice ATSSC Communities of Practice]''' and other relevant committees and/or networks with your new employee. | + | *Help the employee (or ask the orientation buddy to help them) register for any [https://intranet.atssc-scdata.gc.ca/en/human-resources-hr/career-development-and-learning/training#mt mandatory training] they have not already completed |
− | *Assist your new employee in creating online accounts, as required (e.g., GCconnex, GCpedia).
| + | *Show them how to access the [https://www.csps-efpc.gc.ca/platform/signin-eng.aspx Canada School of Public Service (CSPS) learning platform] and create an account |
| + | *If your employee is arriving from another department and already has a CSPS account, ensure they update the "current organization" field in their [https://idm.csps-efpc.gc.ca/en/account account information]. |
| + | *Ask the training team at: {{em|Training-Formation@tribunal.gc.ca}} if your employee had previously completed any of the mandatory training |
| + | *Ensure your employee completes a telework agreement in the [https://portal-portail.tbs-sct.gc.ca/home-eng.aspx TBS Applications Portal (TAP)] using the [https://portal-portail.tbs-sct.gc.ca/accessrequest-eng.aspx?url=https%3a%2f%2fmwa-mrt.tbs-sct.gc.ca&SystemId=MWA myWorkArrangements] application. To access this, they will need their myKEY. |
| + | *Give them the links to the [https://intranet.atssc-scdata.gc.ca/en/atssc-telework-guidelines ATSSC Telework Guidelines] and the [https://intranet.atssc-scdata.gc.ca/en/working-atssc/hybrid-work-atssc Hybrid work at the ATSSC] intranet page for more information. |
| + | *Ensure the employee is added to calendar invitations for regularly-scheduled team and all-staff meetings and relevant email distribution lists |
| + | *Tell the employee about the [https://intranet.atssc-scdata.gc.ca/en/about-us/atssc-communities-practice ATSSC Communities of Practice] and other relevant committees and/or networks. |
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| *Check that your new employee has been paid. | | *Check that your new employee has been paid. |
− | *Check-in weekly with your new employee to ensure they are doing well, that they have what they need or to address concerns or questions. Your employee needs to feel supported. | + | *Support the employee by checking in with them weekly to ensure they are doing well and that they have what they need, and to address concerns or questions. |
− | *Observe your new employee's integration into the team. Identify positive dynamics and behaviours in your unit and address challenges as appropriate if any exist. | + | *Watch how your new employee fits in with the team. |
− | *Talk about work objectives, expected competencies and learning and development needs, and explain the '''[https://intranet.atssc-scdata.gc.ca/en/human-resources-hr/supporting-and-managing-employees/employee-performance-management Performance Management Program]'''. Remember to "claim" your employee in the '''myEmployees''' application, found on the top right of the [https://portal-portail.tbs-sct.gc.ca/home-eng.aspx '''TBS Applications Portal (TAP)'''] page. | + | *Make sure dynamics and behaviours are positive |
− | *Follow-up to ensure that your new employee has registered for and begun completing '''[https://intranet.atssc-scdata.gc.ca/en/human-resources-hr/career-development-and-learning/training#mt mandatory training]'''. | + | *Address any challenges that may exist. |
− | *Create a safe space by communicating expectations (adherence to the Code of Values and Ethics), and that you as a manager are willing and available to discuss ethical dilemmas with your staff.
| + | *Create a safe space by communicating expectatons (for example, to follow the [https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=25049 Values and Ethics Code for the Public Sector]), and make it clear that you are willing and available to discuss ethical dilemmas with your staff. |
− | *Continue to introduce your new employee to key colleagues needed to perform everyday tasks. | + | *Talk with the employee about work objectives, expected competencies and learning and development needs, and explain the [https://intranet.atssc-scdata.gc.ca/en/human-resources-hr/supporting-and-managing-employees/employee-performance-management Performance Management Program]. |
− | *If possible and appropriate, invite your new employee to meetings as an observer; it may help them to understand the culture of the organization. | + | *Remember to "claim" your employee in the '''myEmployees''' application, found on the top right of the [https://portal-portail.tbs-sct.gc.ca/home-eng.aspx TBS Applications Portal (TAP)] page. |
| + | *Check that your new employee has registered for and started [https://intranet.atssc-scdata.gc.ca/en/human-resources-hr/career-development-and-learning/training#mt mandatory training]. |
| + | *Continue to introduce the employee to key colleagues that can help them with everyday tasks. |
| + | *If possible and appropriate, invite the employee to meetings as an observer to help them better understand the ATSSC's culture. |
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| </div> | | </div> |