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| =Notes and action item= | | =Notes and action item= |
| ===Updates=== | | ===Updates=== |
− | '''New UX Community of practice''' | + | '''Principal Publisher''' |
− | *First meeting on June 20 at 1pm
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− | *Fostering collaboration
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− | *Advancing UX across government
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− | *Meeting link: https://forms-formulaires.alpha.canada.ca/en/id/clw9ksj1i00qmx883suajuhcq
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− | '''[[:en:images/f/f5/AI_Trust_study_2024_for_posting.pptx|AI Trust study - draft design]]'''
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− | *In 2022, DTO conducted a trust study on design elements such as FIP and sign-in
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− | *Now, we will look at trust in regards to AI on Canada.ca
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− | *From the 2022 study, we learned that how the flag is depicted is very important
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− | *Now for the AI study, we’re looking at the H1
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− | *We’re studying the importance of location of breadcrumbs for H1
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− | *AI image citations, want to create guidelines for transparency for using AI, example: should user be notified that an image is created by AI
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− | *Government doesn’t always knows how images are created - for instance if we use shutterstock or other image licensing sites
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− | *Testing which images do people trust most on Canada.ca
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− | **Image from live site with no caption
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− | **AI generated with notice
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− | *Text testing which is trusted more:
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− | **Text with no notice
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− | **Notice that AI was reviewed by human
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− | *Testing chatbot, do people trust:
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− | **Chatbot button
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− | **Overlay at bottom of page
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− | *AI applications working on Canada.ca (not from government) such as Google AI overview, Bing copilot AI, knowing which is most trusted helps us move faster if necessary
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− | *Next steps:
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− | **Fine tuning
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− | **Pilot testing/qualitative testing with video comments
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− | **Sending invitation form to Principal Publisher and approvals
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− | **Launch
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− | '''Questions:'''
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− | '''Q:''' People are worried that teams will rely on the chatbots, however if we’re worried about that, it means that we’re not doing their job
| + | * Successful implementation of new search solutions |
| + | * Departments won’t see a difference in functionality or appearance but results will hopefully improve |
| + | * If you have any issues, send us a ticket and we will look into it: [[/requestform.portal.gc.ca/tickets.html|Request form for Principal publisher (portal.gc.ca)]] |
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− | Answer:
| + | '''CDS - Abdul Aminu - GC Design System Roadmap''' |
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− | The chatbots will use Canada.ca citations, so there will be no way around posting good content for web teams.
| + | * [[/docs.google.com/document/d/e/2PACX-1vRol9Xx2o9y9gShFCG-vwaNRpYvcxCYMfglSk6FJrQWH3dXYOlxX 1n6cTv57wxWdvLFxcdIXPARkHE/pub|Roadmap document]] |
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− | '''Q:''' What will the labeling guidelines for images be?
| + | * Q1: |
| + | ** Focused on product growth, research and engagement for Q1 |
| + | ** Have begun testing on Canada.ca managed web service (AEM) and Drupal with encouraging results so far |
| + | ** Researching pain points, how can we make this easier to use |
| + | * For Q2 |
| + | ** We’ve received feedback that templates are really important so we’re making templates in Figma library as well as in code |
| + | ** Working with DTO to resolve any conflicting styles with Canada.ca mandatory elements |
| + | * Q3: |
| + | ** Improving integration with design.canada.ca, working with DTO team |
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− | '''A:''' This will be more of a role for Treasury Board policy to take care of.
| + | * Q4: |
− | ===Roundtable===
| + | ** Aiming for Beta or full release |
− | '''ESDC'''
| + | ** Standardized process to integrate with AEM and Drupal |
− | *We are currently building a Seniors single point of access site, and looking for any senior related content not currently promoted from https://www.canada.ca/en/employment-social-development/campaigns/seniors.html as that content has been considered already. | + | ** 5 completed research studies throughout the year |
− | *Reach out to:[mailto:Lalithajoshua@servicecanada.gc.ca lalithajoshua@servicecanada.gc.ca] by 19th of June or earlier. | + | * Links for Figma: |
| + | ** English: <nowiki>https://www.figma.com/design/mh2maMG2NBtk41k1O1UGHV/GC-Design-System?node-id=4-1006&t=gYX1714XJGqS9g7A-0</nowiki> |
| + | ** French: <nowiki>https://www.figma.com/design/o4SguSZdar2CCFzSkWNrmB/Syst%C3%A8me-de-design-GC?node-id=226-31997&t=48XQgoluEM1pXFFW-0</nowiki> |
| + | |
| + | FAQs and accessibility - Chad F - CRA |
| + | |
| + | * NIVIDIA and JAWS are the most used accessibility screen readers |
| + | * The way they both read aloud FAQs to readers is an expletive |
| + | * This is another reason to not use FAQs |
| + | * More info about avoiding FAQs: [[/blog.canada.ca/2020/05/25/avoiding-faqs.html|https://blog.canada.ca/2020/05/25/avoiding-faqs.html]] |