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June 12, 2024 - Updates, priorities of the week (view source)
Revision as of 15:18, 11 July 2024
, 15:18Created page with "Back to GC Web Priorities Meetings - Réunions des Priorités Web du GC ==Meeting information== ===Agenda=== 1. Updates 2. Roundtable =Notes and action item= ===Updates==..."
Back to [[GC Web Priorities Meetings - Réunions des Priorités Web du GC]]
==Meeting information==
===Agenda===
1. Updates
2. Roundtable
=Notes and action item=
===Updates===
'''New UX Community of practice'''
*First meeting on June 20 at 1pm
*Fostering collaboration
*Advancing UX across government
*Meeting link: https://forms-formulaires.alpha.canada.ca/en/id/clw9ksj1i00qmx883suajuhcq
'''[[:en:images/f/f5/AI_Trust_study_2024_for_posting.pptx|AI Trust study - draft design]]'''
*In 2022, DTO conducted a trust study on design elements such as FIP and sign-in
*Now, we will look at trust in regards to AI on Canada.ca
*From the 2022 study, we learned that how the flag is depicted is very important
*Now for the AI study, we’re looking at the H1
*We’re studying the importance of location of breadcrumbs for H1
*AI image citations, want to create guidelines for transparency for using AI, example: should user be notified that an image is created by AI
*Government doesn’t always knows how images are created - for instance if we use shutterstock or other image licensing sites
*Testing which images do people trust most on Canada.ca
**Image from live site with no caption
**AI generated with notice
*Text testing which is trusted more:
**Text with no notice
**Notice that AI was reviewed by human
*Testing chatbot, do people trust:
**Chatbot button
**Overlay at bottom of page
*AI applications working on Canada.ca (not from government) such as Google AI overview, Bing copilot AI, knowing which is most trusted helps us move faster if necessary
*Next steps:
**Fine tuning
**Pilot testing/qualitative testing with video comments
**Sending invitation form to Principal Publisher and approvals
**Launch
'''Questions:'''
'''Q:''' People are worried that teams will rely on the chatbots, however if we’re worried about that, it means that we’re not doing their job
Answer:
The chatbots will use Canada.ca citations, so there will be no way around posting good content for web teams.
'''Q:''' What will the labeling guidelines for images be?
'''A:''' This will be more of a role for Treasury Board policy to take care of.
===Roundtable===
'''ESDC'''
*We are currently building a Seniors single point of access site, and looking for any senior related content not currently promoted from https://www.canada.ca/en/employment-social-development/campaigns/seniors.html as that content has been considered already.
*Reach out to:[mailto:Lalithajoshua@servicecanada.gc.ca lalithajoshua@servicecanada.gc.ca] by 19th of June or earlier.
==Meeting information==
===Agenda===
1. Updates
2. Roundtable
=Notes and action item=
===Updates===
'''New UX Community of practice'''
*First meeting on June 20 at 1pm
*Fostering collaboration
*Advancing UX across government
*Meeting link: https://forms-formulaires.alpha.canada.ca/en/id/clw9ksj1i00qmx883suajuhcq
'''[[:en:images/f/f5/AI_Trust_study_2024_for_posting.pptx|AI Trust study - draft design]]'''
*In 2022, DTO conducted a trust study on design elements such as FIP and sign-in
*Now, we will look at trust in regards to AI on Canada.ca
*From the 2022 study, we learned that how the flag is depicted is very important
*Now for the AI study, we’re looking at the H1
*We’re studying the importance of location of breadcrumbs for H1
*AI image citations, want to create guidelines for transparency for using AI, example: should user be notified that an image is created by AI
*Government doesn’t always knows how images are created - for instance if we use shutterstock or other image licensing sites
*Testing which images do people trust most on Canada.ca
**Image from live site with no caption
**AI generated with notice
*Text testing which is trusted more:
**Text with no notice
**Notice that AI was reviewed by human
*Testing chatbot, do people trust:
**Chatbot button
**Overlay at bottom of page
*AI applications working on Canada.ca (not from government) such as Google AI overview, Bing copilot AI, knowing which is most trusted helps us move faster if necessary
*Next steps:
**Fine tuning
**Pilot testing/qualitative testing with video comments
**Sending invitation form to Principal Publisher and approvals
**Launch
'''Questions:'''
'''Q:''' People are worried that teams will rely on the chatbots, however if we’re worried about that, it means that we’re not doing their job
Answer:
The chatbots will use Canada.ca citations, so there will be no way around posting good content for web teams.
'''Q:''' What will the labeling guidelines for images be?
'''A:''' This will be more of a role for Treasury Board policy to take care of.
===Roundtable===
'''ESDC'''
*We are currently building a Seniors single point of access site, and looking for any senior related content not currently promoted from https://www.canada.ca/en/employment-social-development/campaigns/seniors.html as that content has been considered already.
*Reach out to:[mailto:Lalithajoshua@servicecanada.gc.ca lalithajoshua@servicecanada.gc.ca] by 19th of June or earlier.
