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==Meeting information==
 
==Meeting information==
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==Agenda==
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===Invitation===
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1. Updates
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Wednesday, May 24, 2023 – 2:00 PM - 3:00 PM
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2. GC Top Task Survey (TSS) results - Peter Smith, DTO
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Microsoft Teams meeting
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3. Theme questionnaire results - Annie Crombie, DTO
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[https://teams.microsoft.com/l/meetup-join/19%3ameeting_YzYyNzg3YjAtZGYzZC00ZjcxLTliOWMtZWEzN2JjMmM5NzM3%40thread.v2/0?context=%7b%22Tid%22%3a%226397df10-4595-4047-9c4f-03311282152b%22%2c%22Oid%22%3a%2247775425-ee56-4f18-b71f-5d4197f032f2%22%7d Join the meeting]
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4. Training show and share - Patricia Lamothe & Mica Matsubara Donnelly, Health Canada
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Join by phone
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== Notes and action items ==
+1 343-803-0870
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=== Updates ===
Phone Conference ID: 208 840 448#
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* Upcoming days of notes
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** National accessibility week
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** Indigenous week
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** Environment week
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* Web manager’s email coming out this week
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* Web Executive meeting agenda for tomorrow:
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** GC Top Task Survey (TSS) results - Peter Smith, DTO
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** Theme questionnaire results - Annie Crombie, DTO
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=== GC Task Success Survey (TSS) results ===
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Peter Smith (DTO)
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Presentation: [[:en:images/5/5c/GC_TSS_2022-23_results_updates.pptx|"GC Task Success Survey Update"]]
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===Agenda===
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* Questionnaire runs off main sites as an exit survey
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1. Updates
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* Over 40K participants every month / 600K over the fiscal year 2022-23
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* At the individual task level, we are seeing tasks move in a positive direction
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* You can use basic UX design strategies to make signficant gains in task success for low performing tasks
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* TBS is considering an official tasking to institutions on top task improvement (Fall 2023)
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* DTO and PP would be there to support departments to make improvements - help improve TSS data, identifying what to improve, analyzing data for insights, measuring and reporting results, additional research and design
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* Looking at how to create the conditions for success for a tasking
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Question to the group: What would you want to see in that tasking to make it feasible for your organization?
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==== Group suggestions ====
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* A process document
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* Details on the time frame for this tasking
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* Could use some positioning to help explain optimization work to program people
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* May need some governance around this – GC web presence is a shared resource, about GC as whole, to help get away from ‘it’s my site’
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* Ask Depts to submit proposals on what they can do within the desired time frame - each department will have different capacity
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* Helpful if TBS/DTO would emphasize more to senior management of departments the importance of doing these exercises, as it’s often not considered a priority and not much time is allocated to this type of work
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* KPIs or targets would be helpful - for example, pick a top task and improve it by a specific percentage
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For further comments or feedback, please email Peter Smith or reach him on Slack.
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=== Theme questionnaire results ===
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Annie Crombie (DTO)
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Presentation: [[:en:images/9/98/Themeleadquestionnaireresults-EN.pptx|“Theme lead questionnaire - Summary of results”]]
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* Follow up meetings with theme leads after topic tree analysis work revealed that many teams couldn’t act on feedback because of lack of resources
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* The Theme lead questionnaire was aimed at better understanding the issues
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* We’ve seen a shift since the Web renewal initiative when the project was resourced, but since then multi-institution theme content has been de-prioritized
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* As we start to think about findability and SEO and AI generated content, need to look at findability in different ways
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=== Digital literacy at HC ===
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Patricia Lamothe & Mica Matsubara Donnelly, Health Canada
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Materials available in GCWP Shared training resources
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* Training developed to increase digital literacy at HC
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* Provides the opportunity for people to learn the ins and out of a digital presence
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* Participants include comms, program, anyone else who is  interested
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* Core digital component focuses on accessibility, plain language, style guide, templates design system, social media
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* Onboarding kit for Digital communications advisors is available off network, and includes tools, how to communicate to Canadians via the digital world
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2. Roundtable
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* Questions? E-mail: [[Mailto:cpab.health.theme-sante.dgcap@hc-sc.gc.ca|cpab.health.theme-sante.dgcap@hc-sc.gc.ca]]

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