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Line 3: + − + − + − Wednesday, May 24, 2023 – 2:00 PM - 3:00 PM+ − + − Microsoft Teams meeting+ − + − [https://teams.microsoft.com/l/meetup-join/19%3ameeting_YzYyNzg3YjAtZGYzZC00ZjcxLTliOWMtZWEzN2JjMmM5NzM3%40thread.v2/0?context=%7b%22Tid%22%3a%226397df10-4595-4047-9c4f-03311282152b%22%2c%22Oid%22%3a%2247775425-ee56-4f18-b71f-5d4197f032f2%22%7d Join the meeting]+ − + − Join by phone+ − +1 343-803-0870+ − + − Phone Conference ID: 208 840 448#+ + + + + + + + + + + + + + + − ===Agenda===+ − 1. Updates+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + − 2. Roundtable+
May 24, 2023 - Updates, priorities of the week (view source)
Revision as of 10:58, 5 June 2023
, 10:58, 5 June 2023no edit summary
==Meeting information==
==Meeting information==
==Agenda==
===Invitation===
1. Updates
2. GC Top Task Survey (TSS) results - Peter Smith, DTO
3. Theme questionnaire results - Annie Crombie, DTO
4. Training show and share - Patricia Lamothe & Mica Matsubara Donnelly, Health Canada
== Notes and action items ==
=== Updates ===
* Upcoming days of notes
** National accessibility week
** Indigenous week
** Environment week
* Web manager’s email coming out this week
* Web Executive meeting agenda for tomorrow:
** GC Top Task Survey (TSS) results - Peter Smith, DTO
** Theme questionnaire results - Annie Crombie, DTO
=== GC Task Success Survey (TSS) results ===
Peter Smith (DTO)
Presentation: [[:en:images/5/5c/GC_TSS_2022-23_results_updates.pptx|"GC Task Success Survey Update"]]
* Questionnaire runs off main sites as an exit survey
* Over 40K participants every month / 600K over the fiscal year 2022-23
* At the individual task level, we are seeing tasks move in a positive direction
* You can use basic UX design strategies to make signficant gains in task success for low performing tasks
* TBS is considering an official tasking to institutions on top task improvement (Fall 2023)
* DTO and PP would be there to support departments to make improvements - help improve TSS data, identifying what to improve, analyzing data for insights, measuring and reporting results, additional research and design
* Looking at how to create the conditions for success for a tasking
Question to the group: What would you want to see in that tasking to make it feasible for your organization?
==== Group suggestions ====
* A process document
* Details on the time frame for this tasking
* Could use some positioning to help explain optimization work to program people
* May need some governance around this – GC web presence is a shared resource, about GC as whole, to help get away from ‘it’s my site’
* Ask Depts to submit proposals on what they can do within the desired time frame - each department will have different capacity
* Helpful if TBS/DTO would emphasize more to senior management of departments the importance of doing these exercises, as it’s often not considered a priority and not much time is allocated to this type of work
* KPIs or targets would be helpful - for example, pick a top task and improve it by a specific percentage
For further comments or feedback, please email Peter Smith or reach him on Slack.
=== Theme questionnaire results ===
Annie Crombie (DTO)
Presentation: [[:en:images/9/98/Themeleadquestionnaireresults-EN.pptx|“Theme lead questionnaire - Summary of results”]]
* Follow up meetings with theme leads after topic tree analysis work revealed that many teams couldn’t act on feedback because of lack of resources
* The Theme lead questionnaire was aimed at better understanding the issues
* We’ve seen a shift since the Web renewal initiative when the project was resourced, but since then multi-institution theme content has been de-prioritized
* As we start to think about findability and SEO and AI generated content, need to look at findability in different ways
=== Digital literacy at HC ===
Patricia Lamothe & Mica Matsubara Donnelly, Health Canada
Materials available in GCWP Shared training resources
* Training developed to increase digital literacy at HC
* Provides the opportunity for people to learn the ins and out of a digital presence
* Participants include comms, program, anyone else who is interested
* Core digital component focuses on accessibility, plain language, style guide, templates design system, social media
* Onboarding kit for Digital communications advisors is available off network, and includes tools, how to communicate to Canadians via the digital world
* Questions? E-mail: [[Mailto:cpab.health.theme-sante.dgcap@hc-sc.gc.ca|cpab.health.theme-sante.dgcap@hc-sc.gc.ca]]
