November 29, 2023 - Updates, priorities of the week

Back to GC Web Priorities Meetings - Réunions des Priorités Web du GC

Meeting information

Agenda

1. Updates

2. Roundtable

Notes and action items

Updates

Digital Transformation Office (DTO) updates

Sweet Class Action alerts should be down. If you haven’t yet, please take them down and then report that to M-R Charbonneau: michele-renee.charbonneau@tbs-sct.gc.ca.

When using the Page Feedback Tool please ensure you are regularly monitoring it and know your appropriate security protocols for reporting threats.

Canada.ca Style Guide updates will come next week.

We will finish GCWP on December 13 and resume on January 10.

Reminder: Sub-domain requests and vanity URL requests need a lead time of 10 business days.

Departmental Plans

Annual report that must be published by everyone. In the Spring we did a callout to find out the pain points in the web community. We’ve taken that feedback and have come out with a first iteration of guidance and resources for content writers and web developers to use. We have also added code that you can copy and paste.

We’re working on making it so teams don’t have to create separate PDFs for their plans. We haven’t done that yet but we’ve made it possible for you to save your web page as a PDF so you don’t have to produce another document. We are working on preparing the content writers for that change.

We are going towards a two-page layout for the departmental plans. First a landing page with a summary of the plan in plain language and then the full plan. There’s also a section about focused government spending. We also want a consistent heading across plans.

We wanted to come up with a new approach this year and then get a lot of feedback and come back with a refined version next year.

Q- Will direction go out to OPIs about the plain language summary and who writes it?

A-  We have a lot of info sessions for the content writers of the departmental plans. We will be going through plain language and why it’s important. If any of the web community wants to join you are invited to.

Let DTO know if you'd like to attend the info session with content writers next week and we'll send you an invite.

Web guidance (links to preview pages)

https://test.canada.ca/experimental/departmental-plans-ministeriels/dp-content-model.html

Feedback form:

https://forms.office.com/r/wFCpU3yxv5

Findability update – Canada.ca IA navigation

Findability update 1

Navigation baseline testing: A new method to capture findability. We wanted something we could repeat so we could have comparable data over time.

For finability results: If you put success and partial success together we are at 67%. 33% failed.

Partial success URLs: Close to 40 of the top 100 tasks require authentication to complete the task so we were including the sign in page as success since we couldn’t ask participants to sign in. Also, if they got to an ‘about the task’ page which was adjacent to the actual task then we scored it as partial success. Ideally competing pages should be eliminated.  

All institutions that had their tasks tested will receive a copy of their testing results.

When you go into the report you’ll see a slide for each task. The reference URL is the target that we were testing against. It also includes links to the videos so you can see how the participant did.

If you look at your reports and you think the targets aren’t correct please identify that to us. We can then change it and reproduce the results.

You can access the Task Success Survey reports on GCpedia: https://www.gcpedia.gc.ca/wiki/Government_of_Canada_Task_Success_Survey#Accessing_and_analyzing_survey_data

Next week we will bring you an update on Findability in a changing web.

Q: Do people starting from Google have an easier time than starting from the top level of Canada.ca?

A: We're also looking at measuring search success, but that will come later. This piece was focused on Canada.ca IA navigation.

Q: Curious, does the findability exercise include a lower traffic theme such as the Policing Justice and emergencies Theme?

A: We tested the top 100 tasks from the TSS. I don’t believe that theme has any tasks in the top 100 at this time.

Q: Who will the reports be sent to at the relevant institutions? Just wondering how to get a peek since we're currently working on optimizing some of CRA's top tasks and these results may be useful to inform our work.

A: I was going to distribute to theme leads but I can also send to anyone else you want. Just ask in the Findability channel in Slack.

Roundtable

Health Canada

• Health Canada has an announcement on the 9-8-8 number coming this week. Likely on Thursday.
• Parks Canada 2024 reservation launch dates were published this week

- https://parks.canada.ca/voyage-travel/reserve

Principal Publisher

• A message went out from us about the GCWeb release on November 23. If you are a GC Web user and haven't received the message, let maria.behan@servicecanada.gc.ca know and she will get it sent on to you.

Health Canada

• Thanks for attending our Health Theme meeting yesterday - much appreciated!

1. Mailing list information: Comparing what other GC Departments are using for Newsletters, mailing list service ? Lyris? ListServ? Other? Fill out this Google Form or reply in this thread. Under 5 minutes GC mailing list info compilation - results summary will be available to participants. Accepting responses until Dec.8
2. A new Healthy Canadians podcast episode is now live. This week’s episode is on Undetectable = Untransmissible (U=U). Details available via Slack #health-santé channel