Difference between revisions of "GC Remote Working/Home"

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[[Image:GC_Remote_Worker_Banner_English.png|900px]]
  
 
__NOTOC__
 
__NOTOC__
 
[[FR:GC_Télétravail/Accueil]]
 
[[FR:GC_Télétravail/Accueil]]
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=Welcome to GC Remote Working=
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='''Welcome to GC Remote Working'''=
 
This new forum was created by experts at Shared Services Canada in an effort to help GC workers newly impacted by the COVID-19 pandemic who find themselves working remotely.   
 
This new forum was created by experts at Shared Services Canada in an effort to help GC workers newly impacted by the COVID-19 pandemic who find themselves working remotely.   
  
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If you have tips and trick you would like to share, [mailto:ssc.gcremoteworkinggcrw-gctravailadistancegctd.spc@canada.ca please send us an e-mail].  
 
If you have tips and trick you would like to share, [mailto:ssc.gcremoteworkinggcrw-gctravailadistancegctd.spc@canada.ca please send us an e-mail].  
 
<br>
 
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=='''Microsoft 365 Tenant 101'''==
 
  
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In response to the COVID-19 pandemic, the Government of Canada (GC) has made Microsoft 365 (M365) temporarily available for everyone in the GC for work at the unclassified level. This special access is been provided to the GC temporarily, under what we call the GCcollaboration tenant.  
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== '''A Look Back: A Year of the GC Remote Worker Wiki''' ==
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M365 includes all the familiar Microsoft applications already used by the GC – Word, Excel, PowerPoint – but also features the collaboration tool, TEAMS – which combines chat, audio and video calls and document management tools.  
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Since May, 2020 the Shared Services Canada Technology Showcase team has been working in full pivot mode to deliver content relevant to GC technology users. Unable to deliver our planned in-person information sessions, we created the GC Worker Wiki to curate and share information available from across the GC.  Our focus? Remote working. As the GC workforce nationwide adapted quickly to remote working, there was much to learn.
  
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M365 uses the cloud – so users do not have to log on to their Departmental networks to use it.
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A year later, our Remote Working wiki has had more than 5, 434 views. We have created and shared 14 different posts and each post is viewed an average of 120 times.
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Using M365 is new to many and there are many questions. We have done our best to put together some answers, below.
 
  
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=='''Frequently Asked Questions''' ==
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Our very first post was on audio video conferencing back on May 6<sup>th</sup> – which offered tips to fully leverage audio and video conferencing tools. Essentially, audio and video conferencing was out path to re-creating the in person connections we were used to.  
  
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Flash forward 14 months and our last post focused on a deeper dive into using Teams and Microsoft 365. In fact, we did three posts on M365 alone!
  
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'''What is a Microsoft 365 “Tenant”?'''
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Our most viewed post? Information Management last June. We all needed an important reminder about correctly storing and sharing our business information when working remotely.
  
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Essentially, a M365 “tenant” allows the GC a special license to temporarily use and access the Microsoft applications and tools packaged together in M365. For the GC in this time, it is called the GCcollaboration tenant.  
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Over the past 14 months we have covered topics from mental health, to team building to highlighting the best of GC social media. We have partnered with Communities of Practice – the M365 CoP and the GC Flex group and worked closely with the Canada School of Public Service. We have shared tips and support mechanisms for learning a second language when working remotely. And we have covered the depth and breadth of SSC’s accessibility support and tools program; which has become even more important while we are away from the office.
  
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Before Covid-19, there was a phased rollout plan to move many in the GC to M365 with each Department or Agency doing so under their own tenant. The immediate need to telework meant a change in plans. Shared Services Canada (SSC) worked closely with Microsoft to set up one big shared “tenant” for immediate use during the crisis.
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If you have not yet read through these posts, take a look back and learn something new to help you make the most of remote working.
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Think of the Tenant as a large space we are temporarily renting, while our own homes are closed for renovation. Information Management (IM) is especially important when working this tenant, since it will be turned off at some point. Be sure to pay attention to careful IM practices.
 
  
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As the Technology Showcase team moves forward, we will be developing new wiki and other ideas to continue to bring you the best of SSC and GC supports for today’s digital worker, both virtually and eventually, in person. We are currently developing a Virtual InfoSession, product videos, and an interview series.
  
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'''How does M365 help with remote working during the Covid-19 crisis?'''
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'''We want to hear from you!''' We are always looking for new topics to cover. Reach out to share your ideas and suggestions by using  [[Mailto:ssc.gcremoteworkinggcrw-gctravailadistancegctd.spc@canada.ca|this email]].
  
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Using M365 temporarily relives the burden on Departmental and Agency networks, which were not built to sustain robust remote access.  And it also provides a collaboration tool –TEAMS – which is especially helpful for remote working.
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<small>''July 2021''</small>
  
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Essentially, M365 helps GC teams remotely carry on with their usual business – things like video calls, audio calls, and easy document sharing while we are all working from home. It also allows team building, which can be especially important when we don’t have opportunities for face to face interactions.
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<br>'''Topics:'''
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'''How does it work?'''
 
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The solution resides outside of the GC network, over the Internet. If you have internet access, you can use M365. It is accessible with most employees' own devices, as well as GC-issued devices.  No need for VPN! You can access to the application by downloading it on your device or you can use web access.
 
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How do I know if my Department or Agency is part of the new Microsoft 365 Tenant?
 
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The GC has acquired up to 420, 000 licenses available for use by Departments and Agencies.  Users are identified by impacted departments, who will make their own decisions based on various factors. Contact your organization’s CIO team to find out about your access.
 
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'''What sort of training available to learn how to use M365?'''
 
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SSC has created a special wiki-style site on “GCcollab” which has an array of M365 training material in various formats including videos, infographics and guides. Departments are also sharing their training resources. 
 
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Check it out [https://wiki.gccollab.ca/M365 here]
 
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'''How do I learn more about TEAMS?'''
 
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There is great content on using TEAMS, which is new to many of us.
 
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Start here:  
 
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[https://techcommunity.microsoft.com/t5/microsoft-teams-blog/4-tips-for-working-from-home-with-microsoft-teams/ba-p/1202083 Blog: 4 Tips for Working from Home With Microsoft Teams]
 
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[https://www.microsoft.com/en-ca/microsoft-365/microsoft-teams/work-remotely Tips for Effective Remote Work with Microsoft Teams]
 
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[https://support.office.com/en-us/article/video-what-is-microsoft-teams-422bf3aa-9ae8-46f1-83a2-e65720e1a34d?wt.mc_id=otc_microsoft_teams&ui=en-US&rs=en-US&ad=US Quick Start Video for MS Teams]
 
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[https://support.office.com/en-us/article/join-a-teams-meeting-078e9868-f1aa-4414-8bb9-ee88e9236ee4?ui=en-US&rs=en-US&ad=US Video on Teams Meetings]
 
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'''My Department has rolled out M365, is this GCcollaboration?'''
 
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Not necessarily, some departments were already using M365 in their own departmental tenant, or were able to accelerate their plans to do so. Check with your CIO team to find out more about your organizations status with M365.
 
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How long will this be in place and will I have access to M365 after the crisis has passed and I am able to return to work?
 
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The GC has special access through the temporary M365 tenant, GC Collaboration, for the duration of our need to telework. We expect this situation to be adjusted as we make the move back to our more regular work circumstances. Most Departments and Agencies will likely move to their own Departmental tenant and SSC will work closely with them on this transition. Watch this space for updates as the situation evolves.
 
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==Topics:==
 
 
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| '''Mental Health''' |||| '''M365''' |||| '''Smartphone''' |||| '''AV Conferencing''' |||| '''Virtual Teams''' |||| '''Information Management'''
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| '''Mental Health''' |||| '''M365''' |||| '''Smartphone''' |||| '''AV Conferencing''' |||| '''Virtual Teams''' |||| '''Information Management'''  
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| [[Image:Mental Health attribution rqr'd1.png|90px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Mental_Health]] || [[Image:Blank.png|30px]] || [[Image:M365_attribution_rqrd1.png|75px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/M365]] || [[Image:Blank.png|30px]] || [[Image:Smartphone1.png|50px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Smartphone]] || [[Image:Blank.png|30px]] || [[Image:AVVC_Icon1.png|100px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Audio_Visual_Teleconference]] || [[Image:Blank.png|30px]] || [[Image:Virtual Teams1.png|90px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/VirtualTeams]] || [[Image:Blank.png|30px]] || [[Image:More_Topics_Coming_Soon.png|70px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Information_Management]]
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| '''Second Language''' |||| '''SSC Best'''
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'''Practices'''
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'''Support'''
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| [[File:SecondLanguageIcon.png|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/MaintainingSecondLanguage|75x75px]]
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|| [[Image:Blank.png|30px]] ||[[File:SSC_Best_Practices_Icon.png|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/SSCBestPractices|75x75px]][[Image:Blank.png|30px]]
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|[[Image:support_aux_étudiants.png|75x75px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Students_Supports]]
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|[[File:GCtools.jpg|75x75px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/GCTOOLS]]
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|[[File:Social Media2.png|frameless|125x125px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Social_Media]]
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|[[File:Busridesmono2.png|frameless|75x75px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/busrides]]
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|'''Accessibility'''
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|'''Remote Office'''
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| [[Image:Mental Health attribution rqr'd1.png|90px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Mental_Health]] || [[Image:Blank.png|30px]] || [[Image:M365_attribution_rqrd1.png|75px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/M365]] || [[Image:Blank.png|30px]] || [[Image:Smartphone1.png|50px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Smartphone]] || [[Image:Blank.png|30px]] || [[Image:AVVC_Icon1.png|100px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Audio_Visual_Teleconference]] || [[Image:Blank.png|30px]] || [[Image:Virtual Teams1.png|90px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/VirtualTeams]] || [[Image:Blank.png|30px]] || [[Image:More_Topics_Coming_Soon.png|70px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Information_Management]]
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|[[Image:Accessibility_icon.png|90px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Accessibility]]
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|[[Image:Remote_Office_Topic_Image.png|70px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Remote_Office]]
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[[Image:Profile-FLEXGC.jpg|100px|link=https://gccollab.ca/groups/profile/1605187/enflexgcfrflexgc]]
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|[[Image:Profile-FLEXGC.jpg|100px|link=https://gccollab.ca/groups/profile/1605187/enflexgcfrflexgc]]||Connect here:
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Connect here:
 
 
*Medium: [https://medium.com/@flexgc.canada @flexgc.canada]
 
*Medium: [https://medium.com/@flexgc.canada @flexgc.canada]
 
*Twitter: [https://twitter.com/FlexGCInfo @FlexGCinfo]
 
*Twitter: [https://twitter.com/FlexGCInfo @FlexGCinfo]
 
*GCcollab: [https://gccollab.ca/groups/profile/1605187/enflexgcfrflexgc Flex GC group]
 
*GCcollab: [https://gccollab.ca/groups/profile/1605187/enflexgcfrflexgc Flex GC group]
  
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|||[[Image:Busrides_sticker_bil23.jpg|125px|link=https://busrides-trajetsenbus.ca/]]
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||||Connect here:
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*[https://twitter.com/DigiAcademyCAN Twitter]
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==Community of Practice==
  
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We joined in on the May 21st [https://gccollab.ca/groups/profile/2014905/enm365-community-of-practicefrcommunautu00e9-de-pratique-m365 M365 Community of Practice] meeting. We invited our friends leading the GC Flex initiative to present on team charters and trusted communications as it relates to remote working. Check out the [https://gccollab.ca/file/view/4933453/enaudio-recording-m365-cop-may-21-2020frenregistrement-audio-m365-cdp-21-mai-2020 recording here]. Please note that you require a gccollab account for access.
  
 
==Attributions and Sources==
 
==Attributions and Sources==

Latest revision as of 10:58, 21 July 2021


GC Remote Worker Banner English.png

Welcome to GC Remote Working

This new forum was created by experts at Shared Services Canada in an effort to help GC workers newly impacted by the COVID-19 pandemic who find themselves working remotely.

This is an unprecedented situation; and one which is continually evolving. Remote workers need easy access to the latest information on the available tools and solutions as well as tips, best practices and updates.

Our aim with GC Remote Working is to gather the relevant remote working information in one place. We are only getting started. Our content is based on available information from all corners of the Government of Canada.

We plan to dive into topics such as security, information and document management, making “smart” use of your smart phone, using alternative tools and an introduction to Microsoft Office 365 and Teams.

Bookmark this page and check back often for more content as the situation evolves.

If you have tips and trick you would like to share, please send us an e-mail.

A Look Back: A Year of the GC Remote Worker Wiki

Since May, 2020 the Shared Services Canada Technology Showcase team has been working in full pivot mode to deliver content relevant to GC technology users. Unable to deliver our planned in-person information sessions, we created the GC Worker Wiki to curate and share information available from across the GC.  Our focus? Remote working. As the GC workforce nationwide adapted quickly to remote working, there was much to learn.

A year later, our Remote Working wiki has had more than 5, 434 views. We have created and shared 14 different posts and each post is viewed an average of 120 times.

Our very first post was on audio video conferencing back on May 6th – which offered tips to fully leverage audio and video conferencing tools. Essentially, audio and video conferencing was out path to re-creating the in person connections we were used to.  

Flash forward 14 months and our last post focused on a deeper dive into using Teams and Microsoft 365. In fact, we did three posts on M365 alone!

Our most viewed post? Information Management last June. We all needed an important reminder about correctly storing and sharing our business information when working remotely.

Over the past 14 months we have covered topics from mental health, to team building to highlighting the best of GC social media. We have partnered with Communities of Practice – the M365 CoP and the GC Flex group and worked closely with the Canada School of Public Service. We have shared tips and support mechanisms for learning a second language when working remotely. And we have covered the depth and breadth of SSC’s accessibility support and tools program; which has become even more important while we are away from the office.

If you have not yet read through these posts, take a look back and learn something new to help you make the most of remote working.

As the Technology Showcase team moves forward, we will be developing new wiki and other ideas to continue to bring you the best of SSC and GC supports for today’s digital worker, both virtually and eventually, in person. We are currently developing a Virtual InfoSession, product videos, and an interview series.

We want to hear from you! We are always looking for new topics to cover. Reach out to share your ideas and suggestions by using  [email].

July 2021


Topics:

Mental Health M365 Smartphone AV Conferencing Virtual Teams Information Management
Mental Health attribution rqr'd1.png Blank.png M365 attribution rqrd1.png Blank.png Smartphone1.png Blank.png AVVC Icon1.png Blank.png Virtual Teams1.png Blank.png More Topics Coming Soon.png
.
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Second Language SSC Best

Practices

Students

Support

GC Tools Social Media Spotlight on

Busrides

SecondLanguageIcon.png Blank.png SSC Best Practices Icon.pngBlank.png Support aux étudiants.png GCtools.jpg Social Media2.png Busridesmono2.png
.
.
Accessibility Remote Office
Accessibility icon.png Remote Office Topic Image.png

Similar Communities and Forums

Profile-FLEXGC.jpg Connect here: Busrides sticker bil23.jpg Connect here:

Community of Practice

We joined in on the May 21st M365 Community of Practice meeting. We invited our friends leading the GC Flex initiative to present on team charters and trusted communications as it relates to remote working. Check out the recording here. Please note that you require a gccollab account for access.

Attributions and Sources

Attributions and Sources



Retrieved from "https://wiki.gccollab.ca/index.php?title=GC_Remote_Working/Home&oldid=50766"